Our Verified Customer Rating 4

Our Verified Customer Rating 4

(242 Reviews)

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Beautiful resort

We liked the tropical grounds, the different pools, the relatively compact layout of the resort, the food and service at buffet and restaurants. Privileged access to Bloved restaurant for breakfast, lunch and dinner was really enjoyable. The long beach was good for walks. We noticed very little cigarette smoke within the resort, only a little at the beach, which was good. The resort does not provide detailed descriptions of room types, in particular the location of each category of room. We o [... read more]

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Very nice and friendly

Great resort.Nice location.i enjoyed our stay food was very good. You can do lots of walking. Walking to the store. Saw dolphins swimming and playing with the ball. Very secure place.High quality public transportation comfortable and safe.

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Sue G  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Nice Resort

This resort is very nice. It is clean and easy to get around. The rooms are very spacious. The staff are great. For the most part the food was very good and the pools are really well kept. Really good value for your money. The biggest complaint I would have is that the resort allows guests to book the restaurants 7 days in advance. For this reason we were not able to experience all restaurants. The buffet was lovely but they have difficulty seating everyone and this often results in a [... read more]

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Anica  - 

Verified Purchaser

Catalonia Riviera Maya: Great resort

Great food, lots of variety, room was spacious with comfortable bed. Staff is very friendly and always available. Good entertainment with professional staff. This was our second time at the hotel, everything was great except the beach, which is what keeps us from coming back more often.

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Catalonia Riviera Maya has an amazing atmosphere, food, entertainment, staff

The resort has excellent food, both in the buffet and restaurants, especially the Japanese restaurant. Staff are hard working and attentive to requests. The evening entertainment was excellent, the performers are detail orientated in their performances and facial expressions are superb, the performances start on time, the audience loves to participate, costumes are great, can't say enough about the team. The rooms are clean, updated. The pools are smaller (not meant for doing lap/lengt [... read more]

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Penny  - 

Verified Purchaser

Catalonia Riviera Maya: Very nice clean resort

The resort was really nice. Not too big which we liked. Staff were constantly cleaning the pool area, grounds all the time. The beach wasn’t the greatest, small and lots of seaweed when we were there in end of Feb to beginning of March. Buffet food and À la carts were really good. Lots of food options and drink options. I would highly recommend this resort. Only thing I didn’t like was most the stores on resort required a credit card and didn’t take cash. Brought cash to only not be able to use  [... read more]

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Lorelei  - 

Verified Purchaser

Catalonia Playa Maroma: Beautiful!

Catalonia Maroma is a beautiful, well-maintained resort that has been built to embrace the natural environment. Walking through the mangroves enjoying the wildlife was our favourite part of this resort other than the spectacular beach which is truly the highlight. You can walk for miles along pristine white soft sand. The resorts along Maroma work diligently to deal with the sargassum which got worse as our week there went on. Lots of sun loungers means no early morning rave to get one. Food was [... read more]

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Private  - 

Verified Purchaser

Catalonia Grand Costa Mujeres: Amazing resort!!

This hotel is quite modern and kept very clean. The weather was not the greatest, so we did not spend as much time in pool or beach as we'd like. The staff was friendly, though there was definitely a language barrier, especially the staff who served at poolside. Service was great though and the food was spectacular! I would definitely return but found it was a little overpriced.

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Darling Resort

The staff and service at this resort is absolutely amazing. We waited for nothing. We even recognized staff from when we were there two years ago. This is our very first time going to the same resort twice and it did not disappoint. The rooms are dated, but are very adequate. The service and food out weigh the dated rooms.

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Pariggi  - 

Verified Purchaser

Catalonia Royal Bavaro: An Amazing Resort!

Our recent stay at Catalonia Royal Bavaro in Punta Cana was nothing short of exceptional. This is a beautifully designed, expansive property that thoughtfully caters to both adults and families. The adults-only side offered both calm and lively areas, while the family section was vibrant and energetic — the best of both worlds without either feeling compromised. The grounds were stunning: lush, tropical, and impeccably maintained. The rooms were spacious and spotless, with options to sui [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Tulum: Beautiful Resort

We spent 10 days at this resort in February and really enjoyed our stay. The pool and beach were absolutely beautiful. The staff were so kind, friendly and always helpful. The food in the restaurants were good but certainly not over the top delicious. We enjoyed the entertainment provided and the staff always try to keep people engaged and entertained. The room was good but very dark as we were on the bottom floor. We did book a couple of excursions through the concierge but discovered that thei [... read more]

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Great hotel

Beautifully kept grounds. Clean. Well staffed with the hardest working and friendliest people we've ever met. Plenty of food with good variety. Steak house was recommended as an a la carte but disappointing. Not edible to and of our 6 people table. Other a la carte recommendations were amazing. There was construction going on right on the property line that made it difficult to enjoy the privileged area due to noise and diesel odor. Not the hotels blame but did affect us.

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Private  - 

Verified Purchaser

Catalonia Bavaro Resort: Good Resort

The grounds were well kept and beautiful. The meals at the buffet were very good with many, many choices. The entertainment at the theater was exceptional and very professional. The meals at the Italian, Spanish and Steak House were first class. The maid service left a bit to be desired--the maid would take the dirty towels but did not leave as many clean ones as she removed--however the room was always cleaned very well. The room itself needed to be refurbished---the bathroom counter was in  [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Nice resort

The grounds were very well maintained. Food was good but inconsistent also the menu on the app in some restaurants was completely different than the restaurant menu. Biggest complaint was having to get up before 7am in order to get a chair at the pools. People would leave towels for as long as 6hours and never use them.

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Nice resort

The grounds were very well maintained. Food was good but inconsistent also the menu on the app in some restaurants was completely different than the restaurant menu. Biggest complaint was having to get up before 7am in order to get a chair at the pools. People would leave towels for as long as 6hours and never use them.

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Trudy  - 

Verified Purchaser

Catalonia Yucatan: Catalonia Yucatan Resort

Grounds are well maintained, rooms and resort Very clean. Beware of the buffets! The food isn't warm, so many in our group 5/11 became ill with vomiting, we tried to reheat, eat fresh but the food isn't warm cold and harbours bacteria. Beach is not ideal for walking, many stones and not much sand, swimming is in a lagoon, not the ocean. Walks to the marina were great. I would not recommend this resort.

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Private  - 

Verified Purchaser

Catalonia Yucatan: Well kept grounds and pools

Rooms were okay, we don't spend to much time in them. Buffet fkod was repetitive, never hot, just luke warm. If I rated this resort out of 5, the buffet would lower it to a 2. A La Cartes, even thu we sere booked for 2 weeks we were only able to book to restaurants. Meals in both were a nice break from warm/cold meals in the buffets. All but two staff that I met were exceptional

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Very nice resort

Everything about this resort was great. The room was perfect and the grounds are beautiful. Staff was pleasant and efficient. The food wasn’t the best. I would go back again. The fact that this was all part of a gated community made it feel very safe

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Private  - 

Verified Purchaser

Catalonia Riviera Maya: Very nice resort

Everything about this resort was great. The room was perfect and the grounds are beautiful. Staff was pleasant and efficient. The food wasn’t the best. I would go back again. The fact that this was all part of a gated community made it feel very safe

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Paul Bilodeau  - 

Verified Purchaser

Catalonia Royal Bavaro: Nice location

We experienced a 2 hour check in (2am before we got a room) - our friends that travelled with us and booked through Tripcentral were told they had received "no reservation" and experienced almost 4 hours before they were placed in a room "for the night" then were moved to another room, later the next day, we all lost the Saturday to enjoy our vacation, our television did not work, after reporting this twice daily, someone finally showed up to look at it, 3 days later only to say he would be b [... read more]

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