Barcelo Solymar: Nothing spectacular

Hotel was nice elevator not working at times Food same every day,pool nice . Service in restaurant could improve .Staff was friendly and polite entertainment at night needs improvement The restaurant should be better organized you sit at your table no one comes to ask you if u need anything.aThere was shortage of pop and poor selection of drinks location is close to down town

Occidental Punta Cana: Beautifully Kept Resort

Loved the food options, the snack bars, and cleanliness of the resort. Staff were nice and polite. Our family suite was perfect with two couch beds for the kids and our bed on the other side of the room. Disliked our location of the room as it was next to the housekeepers storage and we heard Them the minute they arrived for work. (Although they were kind and did a great job of cleaning). Hopeful we will return again!

Barcelo Maya Colonial: Consistent

Been here 4 times now. Being the older resort out the other 5 it’s kinda showing its wear. But service and amenities are still very good. Lots of beach to walk. Buffet is pretty decent. Japanese a la carte is a must.

Barcelo Maya Tropical: Barcelo Maya Tropical

Great resort for couples and families. Lush grounds, Great pool areas and a good beach. Food was great, both the buffets and the ala carte restaurants were very good. Lots of choices and very fresh food. Staffing was just right, enough but not in your face. Even though the resort was sold out there were enough chairs around the pool or at the beach for everyone.

Barcelo Maya Palace: Great choice

Everything was great! Beach is great, water is clear, can do some snorkelling as well. Pool is great. Kids pool area with slides is amazing. Food was very good. A big variety. Service is great too! Rooms are nice! Very clean. Just a bit far from airport.

Occidental Caribe: An honest review for families with small children

I wanted to write a review of this resort, something I don't normally do but there are some standout things families travelling there with small children should know. We were a family of grandparents, and two families with an infant and a baby 20 months. And very experienced world travellers. 1. If you want your rooms together, be sure to book together. We emailed the resort all reservations to get our rooms together. Despite initial responses asking us for more information and at least [... read more] 6 attempts to connect with them, we were eventually ghosted. 2. Upon arrival we went the resort for assistance in getting our 3 rooms moved closer together for childcare reasons and I showed them our previous requests. We offered to be downgraded from ocean front to regular rooms to accomplish this - but every visit to the front desk we were told there was nothing they could do. Eventually, the resort offered that if we paid an additional $350USD they would give us a suite and another room nearby - but the third room would still be far away from these two rooms. So, our view is that they were not helpful. 3. They shut off many of the elevators during the day - so getting strollers down to the lobby proved challenging every day. Two people had to move the stroller and baby manually down the staircases on numerous occasions. 4. Getting milk by the bottle was accommodated, but we ran into difficulty getting anyone to give us more milk for the night feedings. Bring more than one bottle to be filled for your baby just in case. 5. The resort would NOT confirm a crib for the two babies before our trip, and there were none in the rooms despite the babies being on the reservations. This we felt was unacceptable and we were thankful to have brought the travel beds. 6. For toddlers, note there is nowhere to get them a meal between 4-6:30 pm. After a day in the sun, the toddler was exhausted and couldn't last until 6:30 - we had to bring a travel plate with lid and make their dinner from the lunch buffet, then run it up to the room fridge for storage. There should be an early dinner option for families. 6:30 is the earliest. 6. The Pools was dirty! Balloons, bugs, hair ties and other items just floating around in the pool and water had a grey cast to it. Need better skimming and testing of the water for safety and health of the guests. Folks - this is not whining and I am a very well travelled person who has never written a resort review before. I did write the hotel to give them this feedback but the concerns I outlined in our holiday week with the Occidental Caribe were glossed over in their reply. They said 'hopefully the beach and setting made up for the issues we experienced". I was aghast at this response. Occidental Caribe needs to do better here and most issues we feel are with the management and staff attitude towards families with children.

Occidental Tamarindo: Very nice and comfortable

Cleaning of rooms needed a little work,.................................................................................................................................................................

Occidental Caribe: It's a trap

Cons ? Shower has no pressure and the head is for short people, have to hug the wall to get wet ? No welcome drink, as advertised ? No servers at the pools to help with drinks ? Says mini bar in room on dis but it’s actually mini fridge it 0 liqour in room ? Toilet barely flushes and if it plugs you wait 3 hours for them to fix it ? Pillows are clumpy and old and they dont give new ones ? No fitted sheets just sheets used instead ? Food has no flavour or horrible flavour. I was disappoin [... read more]ted every time we went to the buffet usually only 1 or 2 items seemed edible ? Room service doesn’t show (waited 7 hours for toilet paper and still had to go find a janitor to get some) ? The service desk only has 2 people working and your waiting forever ? Room cards constantly stop working and got locked outta my room. Had to wait at least 30 for them to reactivate my cards which only takes a min ? Bar service sucks. Barely anyone making drink or they’re annoyed that they have to 6 people behind to bar 1 making drinks at a time ? Barely any AC and it was humid ? The power goes out every night couple times a day ? Every pushy with trying to sell you stuff CONSTANTLY ? Excursion that sounded so nice was horrible. Sorna island. Boat ride was way too long and the drive. They fed us horrible food and it says it’s 9 hours long but we were gone for 13 mostly just travel not enjoying the ocean. Also a couple having sex in front of little kids. 9 hours travel 3 hours on the actual excursion ? Hard to get into the restaurants that you need to make reservations at ? Very busy on the weekends cause the locals come in and they seem to be very entitled. one lady threw her drink at the bartender for serving us after we waited 10 minutes for service. if you dont speak their language they ignore you. ? Our room got too hot and we wanted to air out our room and they told us we weren’t allowed to have our room door open to let the air circulate - You have to be at the pool by 5 am to secure a spot at the pool as people will go down and save spots and make it impossible to have seats at the pool. - Lots of false advertisment and lack of care. - Constantly try to trick you into time share meetings with sister resorts. - pool closes at 6:50 Pros ? The beach is beautiful although the waves are a bit rough if you’re wanting something a bit calm ? They have some stores and can charge them to the room ? Two big pools ? The japanise restaurant was entertaining and great food ? The theatre is great and great entertainment ? They clean the rooms well, well at least the floors. More Date of stay: April 2024

Occidental Punta Cana: Great resort

Very clean resort, the room was very spacious, great food, I just wished they had more snacks bars, the wood burning oven pizza place only open at 6 pm, they have a very good pizza, we arrived at 10:30 pm after the buffet was closed and went to get pizza, it was delicious, friendly staff at the comon area, but most of the buffet staff were mean, it felt like they are angry with the guests. I found one big roach in our bathroom, I told the front desk to come and remove it as I am terrified of th [... read more]em, 2 times they said we will send someone right away and no one showed. Over-all, great place and I will recomend it and will visit again.

Occidental Caribe: Needs updates

This hotel was getting some fresh paint outside, stairwells and balconies. The rooms inside are in need of updates to plumbing, air conditioning and cosmetics. Many beach chairs were broken or in need of repair.

Barcelo Bavaro Palace: Beautiful Resort

This hotel is just massive. The grounds are very well maintained and has one of the biggest pools I’ve ever seen. There are many restaurants to choose from with excellent food. The French restaurant was one of my favourites. There is always something to find at the many buffets although they are very busy. The beach is fantastic and the water unbelievably warm. Had a great experience overall. Employees speak mostly Spanish, and understand very little English. Learning Spanish would be a great a [... read more]sset. Would definitely go again and recommend it to anyone.

Occidental Caribe: Beautiful resort

Day 1- get here at 9 pm room isn’t ready, the lady at the front desk tells us to go to the restaurant and wait. Doesn’t tell us where restaurants are, not given a map or any information about what is when or where. Finally get to room about 45 minutes later and call down for room service only for them to tell us it’s closed even though the room service card says 11:30. Tells us the snack bar is open but can’t tell us how to get there other than “umm it’s orange and white?” We decide to give up a [... read more]nd just go to bed. Day 2- we got drinks no problem and found the buffet on our own. Food was delicious. Went to one of the shops, they don’t take cash just CC but machine wasn’t working. No big deal, they can charge to your room. We decided to go to the pool. Plenty of chairs, nobody saving with towels and we found two under an umbrella. Pool is perfect temperature to make you feel refreshed. Although it was a little gross, there were bubbly sections of whitish sludge. Pool is huge and majority is quite clean. Our maid is so sweet and everyone else has been very helpful and friendly today. I’m not impressed with the amount of cockroaches I keep finding in the room. Called room service for water, never came. Asked for towels from a maid in the hall, Said shed be back in 5 min, never came back. Beach is beautiful and warm. Hard to find a lounge chair. The guys that set up tables to sell stuff are extremely pushy and touchy feely. They are very flirty and will use any tactic to make a sale. Buffet always has something delicious. We have eaten everything and not been sick. A doctor recommended taking a chewable pepto bismol each morning and I guess it works. No tummy issues. After a few days more people started saving lounge chairs by the pool, so bad to the point people were sitting on the cement on their towel near lounge chairs that had been saved with nobody on them for hours. The beach was beautiful but very wavy, some days the undertow was so strong but they did have the red flag up and were on top of the warnings. Overall I had a great time, it was extremely humid so the water always felt great. I probably wouldn’t go back due to how busy it is and no control over saving seats.

Barcelo Maya Tropical: Great family resort

Resort is huge, it’s actually 6 resorts that are all linked together. The 4 resorts in the middle are the normal level family resorts (Tropical, Colonial, Caribe, Beach). The one on the north side is the higher end Palace family resort, the one on the south side is the adults only resort. There is as double decker bus that you can jump on and off at each of the resorts, it also stops at the go cart track, the mall, the spa, and the beach/dolphin show (all of these are located on the resort!). [... read more] There is a ton of things to do to keep you/kids busy. Even though the overall resort is huge, you will prob spend most of your time around where you are staying. We did the go carts which was fun, but kids have to be 14 to drive on their own. Also don’t go in the middle of the day (too hot). Dolphin show is good, but we felt sorry for the dolphins in that small space. Snorkeling is good out from the beach when it’s clear. I was a few stingrays, 1 small shark, and a bunch of different fish. If you go near some of the tide pools in waist deep water with some bread from the buffet you will have a bunch of fish come around you. Just drop the pieces of bread in the water, don’t hold it for them cause some have sharp teeth. Worth a visit is one of the cenotes across the road (not on the resort). We just walked across and went to Cenote Cristalino (google it) which was $47 US for all 4 of us (2 adults, 2 kids). There are other cenotes around there too, but they are more expensive. The restaurants were all very good and worth checking out. The buffet is good, standard stuff you find at a resort buffet. We never had an issue finding tables and never waited very long for food. The nightly shows are ok, we’ve seen ones that are much better. But hey it gives you something to do after dinner. We booked with WestJet Vacations. They had a small shuttle waiting for us that only went to our resort which was nice. Shuttle ride was 45-60 mins from the airport and was comfortable. We stayed at the Beach resort, which we were happy with. Overall we were very happy with the vacation and would go back there again. Happy travels!

Barcelo Solymar: Not good

Food not good. I ate out almost every day. Same food for lunch and dinner every day. Pork in everything . I don’t eat pork. Even vegetables had pork. No snack bar. Rooms not clean and hard to get towels. Staff in restuarant on cell phone. Hard to get service even after tip

Occidental Caribe: Not the best

Wasn’t a fan of this resort. The food, pool and beach were great. Bug the customer service was terrible and the rooms were badly kept. There were 2 days when I didn’t get my room clean and had to call the froth desk multiple times to get a cleaner to come in. Won’t be returning here

Occidental Caribe: Large resort but relaxed

It is a large resort the beach is beautiful my room was clean and functional. Food was adequate, the drinks were plentiful. I was there to relax swim and read books and had a good time. Not high end but felt safe and didn’t have any issues.

Barcelo Maya Riviera: barcelo Maya Riviera - Adults only. Modern and very well managed

The Barcello Maya Riviera is the "adults only" and newest addition to the strip of Barcello hotels that are all on the same property. The hotels are all lined up beside each other along the shore. I would guess that its about a kilometer of walkable beach between the ends of the barcello property. The hotel is the newest one on this property. The building, lobby, and grounds are maintained beautifully. The hotel is very modern and current. The stone and tile work is outstanding.  [... read more] Breakfast and lunch is only available in the very large buffet. The hotel is able to host large conventions and this buffet section is built to handle it. The variety of food is great and well made. There are 4 other a la cart restaurants. Reservations are required. The service is excellent, the menus are excellent, the food is excellent. This is one of the best restaurant experiences we have had over the years. The pools are the largest, and cleanest we have seen. 4 Infinity edge, pools with a number of waterfall and tub like settings with jets. Beautifully maintained and a pleasure to use. This was our 2nd time back over 4 years. The hotel is maintained to the highest standard.

Barcelo Tambor: Could be better

I like the grounds. The room was clean but had a musty smell. The bathroom needs to be renovated. The staff was nice but some didn’t speak English and it was difficult to communicate with them. The food was good, but could use more seasoning.

Barcelo Tambor: Didn’t meet expectations

The grounds are nice and kept clean. The room was dirty when we checked in (stained sheets and pillows, dirty coffee maker, hair on the shower head etc). The bathroom is in disrepair and has mold. Some staff were pleasant while others were rude. Most of the staff don’t speak English which was somewhat annoying but not unbearable. The food left a lot to be desired as most of it was bland. The buffet isn’t the cleanest as various animals like birds and squirrels will attempt to eat from your plate [... read more] or even the hot tray. The a la carte restaurants are a bit better than the buffet but with long wait times for bland food, it’s hard to enjoy.

Barcelo Solymar: There is nothing worse than this hotel

First room was with mold stinks like hell changed next day, had to beg for beach towels for 2 days, no hot water, had to beg to fix it, the lock got broken, had to enter through the balcony, spent half day to fix it. The cheery on top - when transfer bus came to pick up we had to wait for someone to open the storage room with our luggage. I kind of expect any of these happened but not ALL of it in one week. Stay away if you value your vacation time! Food was ok though. I lost 5 pounds)))