Grand Oasis Sens: Just Average

Our stay at Oasis Sens was slightly disappointing. We had travelled to Mexico before and had excellent experiences, however this time we opted to stay in Cancun instead of further down in the Riviera. The pr ice of the resort was great, however when we arrived our room was still not clean, despite the fact that we arrived at 9pm. We ordered room service that night, and the food was pretty good along with the service itself. As the week went on we got a tad bored on the restaurant options availab [... read more]le to us. The menus didn't change so you ended up eating a lot of the same things. The drinks were also not the best. Cheap liquor and cheap sugary mixers instead of juice. Tolerable, but not the best. We did eat at the special restaurant one night and it was an awesome experience. We had our own dedicated waiter that night (only 1 other party was dining), the food was spectacular and just all around worth the money. Sadly the resort night life was pretty much nonexistent. They have a nightclub on the premises but mostly live bands and no DJ, and it shuts down before midnight, so you have to travel into Cancun to get any sort of night life. The biggest issue we had was with the room. The room was clean, although dated, but on the last day a wooden panel in the ceiling fell down and hit me on the head while I was emptying the safe. It left me with a large goose egg, and a nasty headache for my flight home. We also didn't recieve so much as an apology for what happened. We called the front desk and maintenance came and fixed the hole in the wall, and broken thermostat the wooden piece had hit, but every time we mentioned me getting hit in the head we were ignored. I late filed a complaint with the resort and was offered a free room upgrade and late checkout on our next stay. Which we never took advantage of. The cherry on top of everything was that we were told we couldnt request late checkout until the day before our departure since our flight was late in the day. When we actually tried to get late checkout they told us that was not possible since we departed on a Friday. Fine. They told us to come down in the morning and they would give us a departure suite to shower and hold our belonging until our flight. Again, when we asked they said they didn't do that on Fridays! So we had to live out of our suitcases in the lobby on the last day, and avoid the beach because we had no where to get clean.

Brisas Del Caribe: Average

We liked the grounds and the pools, they were really nice, the rooms were clean. But the rooms had problems with the water preasure and also there was no hot water at times. As for the food, let's just say I was expecting better.

Brisas Del Caribe: Great Value for your dollars

Great resort. Nicely kept grounds and plenty of places to walk around the resort without ever leaving. The food was good. Always something to eat and there is a small café at the front of the resort that has snacks late at night.

Brisas Del Caribe: Wonderful Time!!!

It was never a dull moment at this resort. The dining staff were amazing after you get to know them. Meeting other people at the resort was daily thing. The beaches were gorgeous and the water was great. We really enjoyed ourselves.

Brisas Del Caribe: VACATIN CENTRAL

Everythong about thos place was gorgeous. Best meal of the day was lunch that they have in a little hodeaway next to the beacj. Great people great location great fun, new things to do everyday of the week. Cheeki cheeki