Secrets Puerto Los Cabos Golf & Spa Resort: Great vacation with an issue

We enjoyed our vacation very much. We would recommend this property highly. There was an issue. Our room was as not made up until after 4:00pm everyday. We would come to the room early to have a nap & shower before dinner. When we asked for a late checkout & told the Mgr that the room wasn’t cleaned until 4:00pm he wasn’t accommodating at all & really didn’t care.

Dreams Puerto Morelos Resort and Spa: 3rd Time a Charm!!!

I can't say enough about this resort and it's extraordinary staff! As it was our 3rd visit in less than 2 years, we made a few requests and the resort made sure that they were all met and exceeded! The food is fantastic and plentiful and the servers are hard workers and friendly and accommodating! After a day or 2, they all get to know you and your preferences, which is a treat as it makes you feel so welcome. The Entertainment Staff is made up of fun and friendly guys and girls who take the [... read more] time to learn your name and greet you whenever they see you. Nice to see Anna still there, someone who has been at Silversands for all 3 of our visits. The addition of Alex to the poolside area, for ANYTHING you need, was a welcome addition for us this trip. Kayaking, scuba diving lessons and a huge Superbowl party on the beach were all fun things for this trip! I wouldn't hesitate to recommend this resort to anyone that wants a fairly quiet but fun getaway, with only a 20 minute drive from the Cancun airport to this smaller resort. Canadians....they have Clamato juice here!! All you need to bring is celery salt for a perfect drink!!!

Secrets Huatulco: EXCELENTE

Secrets HUATULCO... to start the resort is in one word amazing....it fit my wife and I to a tee. The food was fantastic,the grounds were spotless the staff were very friendly very helpful and always smiling. We walked around off resort and felt safe everywhere we went. We liked it so much we plan on returning next year. We fell in love with HUATULCO.

Secrets Akumal Riviera Maya: Amazing resort

I can't think of anything negative about this resort. I had seen all the positive reviews, but it exceeded our expectations. All the staff without exception were courteous, friendly and treated us like royalty.. the grounds were beautiful, clean well taken care of. The restaurants and food around the resort was exceptional and such a variety. If you want perfection, I would certainly recommend this resort.

Secrets Puerto Los Cabos Golf & Spa Resort: Outstanding resort!

We loved almost everything about this resort! From the variety of food options and entertainment available, to the beautiful room and view! Really appreciated the size of the resort -- we could walk anywhere comfortably. The pool staff were awesome, the entertainment team was great (especially Lucas!) I feel like we really got to know the folks that were providing us service. Only a couple of downsides - 2 machines were broken in the gym (and it was very busy every morning), and I thought the [... read more] gym facility could be cleaner. I also thought the prices in the spa were too high; would not use them again (not worth the $$).

Secrets Puerto Los Cabos Golf & Spa Resort: Great resort

Second vacation with secrets Los Cabos, Beautiful rooms, grounds well kept, excellent food/dining, great pool/waiters, awesome entertainment staff, quick check-in, a little bit isolated, quiet nitelife

Hyatt Zilara Riviera Maya: A Little disappointing

Over all Secrets Capri is a good resort. We were a little dissipointed with our stay due to several factors. I felt for the most part that we were treated well, but compared to Dreams ( which we stayed at last year) There was a certain level of indifference especially when it came to our room. The pool and beach staff( is that the right term?) are VERY good but our room staff just didn't seem particularly good.This resort is defiantly showing its age, from broken lamps in the room to cracks in e [... read more]very ceiling to the pool that looks....old. That being said the food is good, the entertainment was good , HUGE shout out to Ivana at Casino nite!!!! I cant honestly say I would come back but you never know.....

Secrets Royal Beach: Decent resort

This resort was nice but also starting to show its age. I preferred several other secrets resorts that I have visited over this resort. There is a very nice beach with friendly and regular service for drinks. The buffet restaurant was good quality and the resort had several decent restaurants. However the quality of service varied greatly. In general it seemed that many of the servers would avoid a gay couple while attending to others nearby. There is a very minimal room service menu. T [... read more]here is also a very nice lazy river for relaxing but a very limited number of seats pool side which was challenging on days when it was too windy to be on the beach. You need to arrive early (before 8) in the morning to secure a beach chair poolside. Wifi on resort was weak and intermittent which made it difficult to complete any work or browse the internet. Overall this resort was a good experience but I would not be likely to return as there are other resorts with better service and amenities in this price range.

Secrets Wild Orchid: Wonderful Holiday in Paradise

This is the 12th time to this resort since 2012. It is about 15 to 20 minutes from the airport. We only travel for 3 nights so every minute counts in Jamaica. We had hoped for a room update for being repeat guests but the resort was booked. We stayed at the Wild Orchid Preferred Club. Our room was on the top (4th) floor. This time Breathless was open. We were concerned that this might impact the busyness but it actually worked to our benefit. Since we were preferred guests we had access the  [... read more]Breathless. The rooftop sunsets, and beautifully appointed grounds were like we were staying at two resorts for the price of one. Our meals were excellent for breakfast and lunch. Unfortunately we had a few disappointing meals at Bordeaux which is our favourite French restaurant. The staff at Secrets and Breathless are exceptional. The weather was perfect! We could not have asked for better weather. This time we paid for the VIP package at the MBJ airport. Don't think this was worth the money. We can't wait for trip 13.

Secrets Huatulco: Fantastic views

The resort was very clean and well maintained. The views were amazing from all parts of the resort. Trying to get a pool chair was a challenge. The staff were friendly and helpful. We purchased the privilege club and it was a waste of money, We saw absolutely no advantages. The weather was perfect everyday.

Secrets Cap Cana: a must go

great service, food, beach, rooms......just go if you want to be spoiled.....music is wonderful too.....Lionel, the GM, hires and trains wonderful people......best overall Secrets we have been to.....

Secrets Huatulco: Best all inclusive ever!

The hotel was exactly as advertised. Great food, top shelf drinks, super comfortable beds and a wonderful attentive staff. The infinity pools were the right depth for doing water aerobics and "walking with drinks"!!! The beach is a bit iffy but the little bay a few metres away, down a short pathway was lovely and you could watch the local fishermen. We will definitely go back next year perhaps for 2 weeks!

Dreams Puerto Morelos Resort and Spa: Average hotel

We arrived at Secret Silversands on January 16, 2018! While at the front desk they offered us an upgrade for the honeymoon suite for a good price, so we took it! When we entered the room the incense was burning! So they were masking the smell! So we changed and went on our way through the resort! When we came back to the room to change my husband and i noticed the smell but there was a towel blocking the drain in the shower. After dinner when we were going to bed we noticed the turndown se [... read more]rvice had another incense was burned! So couldn’t really smell anything! The next morning we noticed the smell again! On Thursday I couldn’t take the smell anymore and asked the maid she said it was coming from both the toilet and the shower drain! She gave us a whole bunch of incense to burn! On Thursday evening our friends how were staying in another room came to our room and she couldn’t take the smell either. Friday morning I went to the front desk and they said they would handle it! We were on our tour on that day so didn’t see if anyone actually came! All they did was block the drain again with a towel! Still the toilet had the smell! Saturday evening before dinner I went to the premier lounge to complain again and they said they would send someone! We had dinner just below our room and would have noticed if someone went in and the whole time nobody went to the room! Sunday afternoon I went again! They told me they handled it, I explained to them that they didn’t! They said they would send someone again! All they did was block the drain again with a towel! But nothing for the toilet! On Monday we decided to leave it alone as we were leaving on Tuesday morning but when we did leave I did explain to the front desk that the smell was horrible and was very disappointed that nothing was done! We waisted the money on the upgrade! We also found that the food at the breakfast was always the same arrangement! There was no difference from day to day! Lunch you had a lot more of a choice! Dinners were ok! We found that the best dinner was the steak house! Other then that I was very dissolved with this vacation! We have been to Secrets Capri and found that resort to be a lot better then Secrets Silversands! I’m not sure if I would recommend this resort!

Secrets Papagayo Resort: Excellent Resort

Secrets Papayago is an incredible resort to stay in Costa Rica! Great scenery, excellent rooms that are very clean and well stocked. The service at the resort is first rate. A wide variety of food is offered at the 5 restaurants that is fresh and delicious. Beach areas are very short walk and easily accessible. Great spa facilities as well.

Secrets Vallarta Bay: Great service, great views

We spent a week at the Secrets Vallarta during the beginning of January. We were very pleased with the service we received throughout our stay, including great service from Rodriguez and Manuel at poolside, Miguel at the spa, and Antonio, Cesar and Fernando at the buffet. The food was good, especially the pan-Asian fare at the Himitsu restaurant, though all the a la cart restaurants on the resort were delicious as well as the buffet. Drinks were great, especially notable was the great s [... read more]election of brands available at all of the bars and especially the lobby bar. Rooms were very clean and well taken care of, the Jacuzzi bath and large showers were especially appreciated. We were also lucky to see some whales right from our balcony as well as on a tour.

Secrets Vallarta Bay: Great REsort

We really enjoyed our stay at the resort, the food was good the staff was very helpful the room was nice and the serving staff went out of their way to make you feel at home, it was within walking distance to the malecon and you didn't need worry about being mobbed by any timeshare people as the resort is gated...we are going to stay there again on our next trip down to Puerto Vallarta

Dreams Puerto Morelos Resort and Spa: Cozy & Comfotable

Traveling can be very hectic. This was a very cozy and comfortable place to spend the night before our flight the next day. The hotel was clean and well kept and the room was amazing. The hotel staff were very friendly and knowledgeable which made our check in/out very seamless.

Dreams Puerto Morelos Resort and Spa: 3rd time and still great

The first time we visited this resort about 6 years ago we thought it was superb, this time we felt that many of the features that made this hotel great were still there, but everything felt 6 years older. Aside from the feeling that some things are starting to look dated the attractions to us that make this resort fantastic are still there. These include the great food at almost every restaurant on the resort. We left so many dinners commenting on how good that meal was. The smallness of th [... read more]e resort was also a great appeal to us. I personally enjoy meeting people and when you end up crossing paths with almost everyone at least once a day you feel comfortable striking up a conversation. The drinks, we found, were served with higher end brands making them taste better and the staff continue to be excellent at their craft. They know what customer service is and do it admirably. The one thing we noticed that was better than other years was the condition of the beach. Although still somewhat rocky it is much better than it has been and my only recommendation is if you have aqua shoes, bring them, and you will likely be glad you did.

Secrets Puerto Los Cabos Golf & Spa Resort: Awesome Vacation

Welcoming crew are wonderful. Everyone is happy to be working at this resort and do an outstanding job. The Resort is beautiful. Happiness begins the minute you arrive. There is a variety of things to do. The food venues are great. Eloi and Jesus at the Barracuda Bar give excellent service

Dreams Puerto Morelos Resort and Spa: Wonderful place - highly recommend!

From the moment we arrived, we felt comfortable at Secrets Silversands. The food is amazing. The staff - consistently wonderful. Everything about our stay was 5 star. Nothing at all to complain about. We never stood in line, the beach is lovely - the pools were great - with ample loungers for everyone. We will definitely go back to Secrets!