Jewel Runaway Bay Resort: The Jewel Runaway Bay Resort was excellent!

The food was amazing - have no complaints about it - all restaurants were good. The pool area was also very good. The service was great. Staff was friendly and inviting. Felt like I was at home. Didn't want to come back!

Jewel Runaway Bay Resort: Family Vacation

Rooms were ok. Stand up showers, no tub/shower combination. Rooms had AC. Way too many mosquitos! Kids enjoyed the water park. But was over populated with local excursions/field trips. Food was ok. Not a lot of variety. The A-la-carte restaurants were great though! Much better service provided by staff in the a-la-carte restaurants. Service/staff at General food area/bars were mediocre for a '4 star' hotel. A bit young, inexperienced and slow. Wait times were too long. Weren't very informative o [... read more]r went 'the extra mile'. I stayed at the Jewel Dunn's River last year. Services/accommodations were exceptional! Was expecting the same from Runaway Bay. Kids had a great time. Camp counsellors at the kids/twenies camp were great. Kept the kids entertained. Which gave parents some time for themselves. We enjoyed our stay at Runaway Bay. Was just expecting a bit more service and better food.

Jewel Runaway Bay Resort: Amazing Resort

The rooms are a little dated, but clean and very, very comfortable. The grounds are impecable. Loved the hammocks & sitting areas whilst strolling through the grounds. The food, plentiful & very tasty. Make sure you check out the pizza place. Nothing like champagne & orange juice while you are waiting for your pizza. The staff absolutely amazing and took care of your every need. If you have children this is the place for you. Waterpark outstanding and activites galore. If you don't have children [... read more], this is the place for you as well!!! Beach party outstanding!! The premises are being upgraded and my suggestion is for more washroom facilities on the grounds. If you don't have a great time at the Jewels, then I can honestly say the problem is YOU!!! We have already recommended this vacation to our friends

Memories Jibacoa: Superb retreat!

This was our second time visiting this resort; and we love it! Everyone is very friendly, from the ground keepers, to the dining staff to the dive center. Special kudos to the dive center; the staff there are outstanding!

Sunscape Curacao Resort: Good Resort

Organization a la carte in resort was awful, Sunwing representative at the resort excellent, Sunwing Workers at the airport (check in) arrogant and unwilling. We had big problems with our seats in the plane. We did not get booked and paid for a seat in the plane.

Hotel Los Cactus: 4th. time back and two weeks this time!

Obviously if we keep going back we like the resort but I also appreciate the fact that they are always improving. I noticed the food improved once again over last year and the entertainment was much better. This on top of an already solid standard of service.

Breezes Bahamas: Fantastic Beach Front!

Pros: beautiful beach and cabanas, friendly staff (most), open air massages and fantastic 'Funky D' Band and entertainment in the lounge Cons: tired rooms, poor water pressure with shower, food was average but included a variety, resort lacked in the deliverables and services

Hotel Los Cactus: Good Resort

The room was very clean, staff was very friendly and helpful! I didn't have high expectations for Cuba but this resort definitely did prove me wrong. Would definitely visit again with family as it's very safe and clean!

Hotel Los Cactus: Decent resort

The property is nice but dated, perfect size, not too big or small. Rooms are spacious but mattresses & pillows need replacing. Same food every day. No theme nights at buffet except "Cuban night" which was the exact same menu. Beach is gorgeous though!! Pool is good but we witnessed too many middle age skinny dippers at night and no maintenance during the day, so needless to say, we did not use it...

Memories Jibacoa: Fantastic Vacation

Friendly staff, clean and spacious rooms. When we arrived we were greeted with a smile (11:00 p.m.) A porter showed us to our room, and to our surprise and pleasure we had been upgraded to a suite with kitchen and separate bedroom. 2 bathrooms. There was lots of variety in the food, and all was hot and fresh.

Hotel Bella Costa: Amazing resort staff were outstanding, had a great

The hotel was very clean staff did a great job. Love the set up of the hotel you go out of your room pool was in the front the beach was out the back. You have food available at all times and it was delicious. They not only make great food but the pasta guy and omelet person put on show . These to stations on the buffet pump out a lot of tasty food while still maintaining a conversation with each and every person in line.

Sunscape Curacao Resort: Need to Work on Customer Service

We traveled to this hotel at the end of April 2015. We had been to Curacao on a cruise and wanted to return to get to know the island better. I would rate the hotel at a three star level. We have been to many resorts in Mexico and the Caribbean and this was one of our least favorites. We stayed in the tower section which seemed to have newer rooms and ours was fine. The food was adequate but varied from good to terrible depending on the the meal and restaurant. We found the Italian and beach gri [... read more]ll to be the best and the others including the buffet were just okay. Customer service was a real problem. Starting when we arrived in our room to find the safe locked and no instructions on how to open or use it. A little thing yes,but there were a bunch of little irritants throughout our stay that made the hotel a disappointment.Some examples...watching the lady at the beach grill handle raw hamburgers and your hamburger bun without washing her hands,waiting endlessly to simply get water or coffee in the Buffet( which seemed totally disorganized), very slow service at the bars,many disinterested and unmotivated staff. On the positive side there were some very good staff (Jonathan in the Lobby bar) who were interested in providing good service,there just wasn't enough of them. The beach was quite nice. A visit downtown is definitely worthwhile but take the bus as the hotel shuttle never seemed to be available. We were disappointed with the quality of food in general and the lack of customer focus specifically. We would not recommend this hotel.

Hotel Bella Costa: Is was very nuce

My stay at the resort was good a lil bit out dated stuff in our rooms many the beds. The staff were great and very friendly. I would go again for sure. The grounds of the resort were nice. The beach was unreal.

Memories Jibacoa: Lovely spot

Enjoyed memorie jibacoa very much but flying with sunwing was terrible.Have taken many trips and can say without a doubt. That sunwing is terrible. It is too bad that I order to get a package deal for memories jibacoa you have to fly without wing.they really need to remove a few sets nod smarten up with their food. My travelling friends spent extra money for the elite, what a joke. When they arrived inHalifax their bags were the fourth for the last to come off the plane. One of the perks was you [... read more]r bags came off first. Very little leg room and certainly no difference. I. The food.

Hotel Los Cactus: very nice resort

This is our third time to the Breezes Varadero but our first time to Cuba in May. We love the size of the resort, not a lot of walking to the beach, bars and buffet. The service is excellent and we liked the fact that the resort is located close to town. The temperature with extreme high humidity at this time of year took some getting used to. Also the mosquitoes were bad after dark.

Hotel Bella Costa: Would not return

The main reason I would not go back to this resort is it is so run down - rooms are falling apart and it's dirty. In our first room the lights wouldn't turn on, the second had an ant problem. Food is ok, but worst I've ever had at an all inclusive. The beach is the only redeeming quality, but you get that anywhere is Varadero.

Hotel Bella Costa: Breezes Bella Costa > Lovely

Breezes Bella Cost is located on a beautiful stretch of Varadero beach. The resort is charming although the rooms could use a little upgrading. It was well run, there was a vast selection of food at every meal and the staff was outstanding > always courteous and friendly. I spent more money on gratuities than on souvenirs, however, they deserved every dollar. I would definitely return to this resort again.

Sunscape Curacao Resort: Wonderful resort

We stayed at sunscape resort in May . it was one of the best vacations we have been on the resort is very clean ,very friendly staff , the food at the a la carte resturants is very good. We would defintey recommend this resort. Thank You Sunscape for an excellent vacation.

Hotel Bella Costa: Lovely clean resort

Grounds were well kept , the staff very hospitable, the beach was fantastic, the food- not so bad really, it is Cuba after all and not the place to travel to if you are looking culinary delights is it?

Memories Jibacoa: Peace and quite

My wife and I enjoy the smaller size and friendly staff at this resort. This was our tenth visit. No line ups for food or drinks. Close enough to Havana for a day trip. Good snorkeling. We plan on returning next year.