Lots to do!

The resort was massive so there was lots of fun stuff to do. From the staff to the food everything was so good! Beach volleyball every day. Free dolphin shows. Our favourite thing was the party boat, its a must do!

Great resort

We attended the resort to attend a wedding, it was beautifully done. The grounds of the resort were nicely manicured. The food was fantastic. The pools were well kept and the kids water park was clean. I think if they were to rubberize the water park floor it would have saved a lot of scrapes. The nighlty shows were entertaining and the staff were great.

Great resort!

Very large complex, extremely well kept, excellent service with good food, pools are very large and clean but cold, bartenders are friendly and do a great job. rooms are nice and large and very clean with everything working, maid service is excellent.

Excellent Vacation Resort!

The resort was great, check in was easy and well organized. Food was good, but not labeled very well (too vague). A la carte food was good too. Be sure to ask for the Teppanyaki table when visiting Mikado, as some hotel reps won't inform you of the difference. For the most part everything was great, including the rooms, food, drinks, staff and transportation!

Very impressed by this resort, amazing.

Had an incredible time, everything was above my expectations. Value for the price was excellent. The grounds were well maintained, rooms were spacious and comfortable, staff were very nice, food was great, definitely going back.

Good time had!

Rooms were good and had lots of room for a family of 4. Only had one issue where room wasn't cleaned one or clean towels provided. Mini bar pretty good. Resturants- buffet had lots of selection, we tried 3 al cartel and enjoyed them all. Bar service could be slow at times and the odd time bartenders were not overly pleasant. Pools at Coba were great, very big and the kids enjoyed the splash pad. Coba was super busy, it I were to return I think I would stay at Tulum or Akumal section, little more [... read more] relaxing environment. Over all I would recommend coba to family's, not sure I would for couples or a group aldult vacations. We got what we paid for and were overall happy!

Amazing wish we would have had two weeks

The resort is beautiful we have no complaints can't wait to go back. Food drinks and service for second too none.next time I may stay at Akuma closer to beach. The hacienda was fabulous lots of shopping. Excursion to ruins and Playa del Carmen excellent.we went to gourmet italian and brazillian restaurants delicious. Rooms beautiful and clean next time first or second floor third floor two many stairs for bad back but I survived. Excellent excellent excellent Thankyou Diana pongetti

Great resort!

This is a huge resort! Very nice. Grounds well kept, pools are nice. We were in bldg 15 close to a pool but a lot of walking to everywhere else. Just be prepared to walk or waiting time for the tram. We did golden and can't say that the extra was worth it. We did have the robes and slippers, fridge filled were all nice but I think u get fridge replenished wherever u r. The private lobby, u still had to wait in that line and I would have to walk over there specifically to use the computer or bar  [... read more]when I had a bar closer to me at pool. Coba beach is nice, lots of fun waves! All in all, great vacation!!

Amazing resort

Everything was great the room was very nice the resort itself was huge but you never felt crowded. The service was awesome and trolley service was the best going every 3 minutes to the lobby and beach. The pools were great as well.

Super Resort

We had a problem with a leak in the ceiling in our bedroom, we were moved straight away! This resort is spotless clean, the food amazing and the staff are beautiful people. The entertainment day and night was great and the fact that you can go to the beach, a dolphin show and eat and drink in the other resort was brilliant!

Tons of family fun!

The hotel was beautiful and the grounds were well kept. The room was large with 2 double beds and 2 singles. Great bathroom with jacuzzi bath. The staff were very professional. We used the kids club almost everyday for a few hours and also used in room babysitting one night. We attended all of the kids evening shows and they were fun! Silly but great fun for little kids. The food on the buffet was good, ample choice but could sometimes be hotter. The resort is huge and we found with only a wee [... read more]k we had more than enough to do between Coba and Tulum. Would go back in a heartbeat.

Not as nice as the last time I went

We had a good time, however I did notice the Coba has gone down hill since my last stay there 5 yrs ago!! Still enjoyed most of the food and pool side entertainment. Our rooms were extremely dirty with mud splattered all of the balcony. We didn't get water everyday but one day we recd other peoples half drank water. That was disgusting!

Coba

Lovely resort but need some serious maintenance. Got things fixed but first 3 days we spent most of it waiting for maintenance to show up. Food was excellent at the buffets and a la carte too. Customer service very helpful.

What a blast.

This is a very large resort, never waited more than 5 minutes for a train. All the staff is friendly and they all make you feel welcome. We loved the casino cause they had roullette and texas holdem tables.

Love it

good variety food, nice landscaping, very good service , deffinatelly recomended this resort. Very good with families to stay. Little confussing with numbers of villas but after few lost days and nights it was ok. Also cleaning solutions should be done with no smell.

Excellent resort!

We stayed at this resort from Jan 9 to 16th, 2016. We are from Canada and have gone on a winter getaway for the past 16 years. This was our first time at this resort but we have stayed at 2 other Bahia Principle resorts in Punta Cana. This resort is about 1 1/2 hours by bus from Cancer airport. The resort is very large. Grounds are extremely well kept. Rooms are clean and staff work very hard at keeping everything stocked. Food is very good with many choices. There is something wrong if you cann [... read more]ot find something that you like to eat! Be sure to book alacartes right away when you get there. The good ones book up quick. We really liked the Mikado and the Brazilian. Beach is really good and you can walk along way. We recommend this resort!

Great Resort

As soon as we arrived my impression of the combined resorts-coba, tulum,akumal and sian ka'an as a whole is beautiful, well manicured with lots of wildlife. The lobbies of each section are large and open air. Check in: was fairly quick although our room was not ready until 2 hours later because of our early flight. We received a welcome drink but no cool towel. Rooms: Great size with a sitting area. Bathroom Large with large soaking tub with jets. Because of our upgrade we had beach towels, rob [... read more]es, slippers and a no charge safe. Stocked mini bar with drinks and snacks. Walls were pretty thin as we could hear our neighbours a few nights coming in late or moving around. Maid service was good but she missed a day but later that night we found a bag of towels and supplies at our door. We only received turndown service once but not big deal. Mini bar was re- stocked when drinks were taken but only once with snacks which was disappointing. Pools: Quite pool, Kids pool and small adult pools so lots of choices. Never hard to find loungers but on sunny days a little harder to find shade. Lots of shallow areas to just sit and relax. Beach: Yes it is a walk and you can take the trolley. Walk was 5 minutes and you were at the Akumal beach. Nice walk down the beach to the Coba or Tulum area. We had all red flag days but the "whales" on the beach stopped the tide from being too rough. The whales are not that attractive but they certainly do work. We thought Coba beach area was nicer then Tulums- more clear of rocks and coral. Lots of loungers and shade but once again if a sunny day they would be hard to find if you came later in morning. Bar and snack area close by but we found it a pain to head to the washrooms no matter which area of the beach we were at. Buffets: Main buffets at Coba and Tulum are huge. Lots to choose from. Mexican, Asian, Healthy, Vegetarian, small children area, seafood, bread, dessert areas available everyday. Some excellent choices some not so great. For the most part we found desserts not appealing as they were mostly gelatine type but the crepes and battered banana excellent. A la cartes: The ones worth visiting in our opinion...Brazilian-a green card to say I want more, a red to say I'm full. Lots of different delicious meats come to you table on a spear. Appetizers were buffet style. Caesar salad was very good with real bacon bits. Asian table show: Food was excellent. The show part was very slow with long breaks in between showing up, apps, cooking show, eating, dessert. I found it funny that they didn't keep things rolling and many times we were left in a warm room with 12 ppl staring at each other wondering when we were going to get served. One couple left early and didn't wait for dessert. The show part was entertaining but very short, not on going like we have seen in other resorts. We spent almost 2 hours here because of slow service. Mexican: Was very disappointed to be informed that this option was not available to us as we were told it was closed for one month. Snack/24 hr bar- Overall a good alternative to the buffet but breakfast didn't have great choices- although we did get fruit on our last early morning day even though it was not a menu choice which was greatly appreciated. Internet: 1 hour free per computer/ipad in lobbies and pool area. Never had a problem and it was long enough to stay in touch with family at home. Nice free perk. Entertainment: Elvis was amazing. Highly recommend seeing him. We caught his show at the Tulum lobby bar and then part of another show which was different in Coba's. Best impersonator we have seen. The other shows we saw were good to just ok but even if we didn't love the show, overall the performers were excellent in dance and acrobatics. Shuttles: All run pretty frequently. There is no signs to say where they are heading to, so you are constantly asking the driver or bell boy where to wait. My only compliant was on our way to the Brazilian a la carte which is at the Tulum. We left 45 minutes before hand and had to get two trolleys.Reservations at 7:30. On the transfer at the Tulum lobby we were told where to wait but when the cart came the driver said he wasn't going there and we had to wait again. We waited until 7:20 and still no cart. It was pouring out the whole time and we knew they were strict on arrival time and will not hold reservation. With only 10 mins left and knowing the a la carte was a 8-10 min walk we thought we better walk it instead of waiting. Our lower half of our bodies were soaked and we were not impressed when we arrived to find out we would be seated in the tent area of the restaurant which once again had puddles all over the floor and very slippery getting up to serve yourself a the appetizer/dessert buffet. Weather: Not so great -overcast and rainy with only a couple sunny days but not the resorts fault. Like I mentioned earlier the lobbies are large so there is always a place to hang out when weather does not co-operate. Bahia Principe App: Great to have this. Requested extra pillows on it. You can also book your a la carts and reminders for them. Maps and what's happening around the resort. Overall it's a great resort. Too large to really get to know the staff unless you make a point of going to same area all the time. We spent lots of time at Tulum as we are beach ppl and it was nice to have the option to resort hop. Our daughter is heading here in a couple weeks and I know she will have a great time too.

Incredible Value

Beautiful resort with very high marks from us regarding the quality of friendly service- very clean- comfortable rooms- great variety and quality of food from the snack bars- buffets and the Ala cart restaurants.We will be returning for our 9th time sometime in the future.Love it and the staff make it special*

Top notch place

This is a very well run property with excellent rooms, pools, restaurants and service. Everyone is very friendly and service oriented. I recommend this place for people with families as it is very kid friendly and has excellent facilities for kids including a kids water park which my five year old thoroughly enjoyed. The beach is less than a ten minute trolley ride away. There was some seaweed in the water and on the beach the day that we were there - but the staff stay on top of it and clear it [... read more] away as quickly as they can. Mayan ruins are nearby for a tour. All in all we were very satisfied with our stay.

Top notch everywhere

Well kept, clean, well run. Only downside was that the beach was not near. But a system of trains ran there continually. Staff were very helpful and never grovelled for tips. I was thoroughly pleased with every experience there.