Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(786 Reviews)

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Isobel  - 

Verified Purchaser

El Cozumeleno Beach: Hotel Pretty good

Hotel was nice, Clean rooms no issues with room at all -my highest priority Food was very tasty but no variety seemed to be same options everyday day -luckily I love fresh Tacos! Restaurant portions are very small and very few seating's each night - ask for absolute or Smirnoff they have it hidden - Tips didnt seem to make a difference in my level of service - Very limited hotel entertainment - Make your own fun bring movies to watch Beach was always windy and closed many days -  [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Very nice resort

The grounds, gardens, beach was very nice Weekends no entertainment Disco was lame Pool table fun, staff were all excellent - friendly and helpful During the week very good entertainment with dancing shows and singing No swim up bar but the bar was right beside the pool - accessible and convenient. Good drinks. Some activities by the pool - enjoyed the free scuba demonstration, never seen that before Snorkeling available - do the day Jeep tour - that is when you see the best snorkeli [... read more]

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Private  - 

Verified Purchaser

Grand Park Royal Cozumel: Read carefully, spoilers present lol

As travelers with medium expectations from their future travels we were somehow well positioned to like our recent stay at this resort. The resort is well maintained and people at divers levels of maintenance, service or managing look you in the eye and you know they strive to give you the best experience. What we liked and what we suggest to improve is next. We liked a lot the possibility to snorkel right out of the (little) beach. We liked a lot the availability and diversity of b [... read more]

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Adriana  - 

Verified Purchaser

Occidental Cozumel: Lush and beautiful!

If our room wasn't exquisite enough, getting to it was amazing. All paths run amid lush tropical trees, palms and shrubs, very well maintained. The room was gorgeous with marble floors and counters, rain showerhead, comfortable bed and wonderful balcony! The pool is right beside the beach so you could relax or be part of the activities. Plenty of sunshine activities! Volleyball in and out of the pool, tennis, aquagym, snorkelling, scuba training, kayaking, many more, all free. The only thing th [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Fantastic week

The hotel was very nice. Very clean. Personnal very profesional. Food was very good. I had a very good service in the hotel. Cozumel is and Island to visit. The only thing is from downtown we where a little Bit far. So we have to take taxi each time we go to downtown.

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Great Resort

The resort was kept very clean. Staff was extremely friendly and very helpful from the time we checked in to the time we checked out. Food was good, buffet always had lots of choices. Entertainment staff and shows were good, always including the guests.

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Thomas  - 

Verified Purchaser

Allegro Cozumel: Great fun and awesome people

The grounds and public areas were clean and beautifully landscaped The beach was fantastic Rooms were clean and comfy with extra everything if you want.. a little noisy on the upper level because the neighbors can be heard thru the thatched roof. Dining was good, The buffet was good , recommend the hot egg or omelet cooking area for breakfast Hard to book the special restaurants so do it early. Common room/bar ,pool table lost the cues and balls , the air hockey game never worked ( stuck)  [... read more]

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MarkyMark  - 

Verified Purchaser

Grand Park Royal Cozumel: Interesting Resort

First resort I have been to that is in the heart of the city, but you can hardly tell. A beautiful cave like tunnel under the main street to the beach. The infinity pools and beach area are terrific. Mind you, you stare at all the wonderful cruise ships all day long and they obstruct the beautiful sunset. Food and beverages are great at all the dining areas, as well as the nice cafe. I am surprised that of all the hotels or resorts I have been to, this resort charges $10/day for the small f [... read more]

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Private  - 

Verified Purchaser

Allegro Cozumel: Allegro Cozumel

Overall it was a nice resort - one major issue, we had raw sewage outside of our door on more then one occasion. Luckily they were quick to fix the issue, but gross none the less. The restaurants were great!

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DLN Smith  - 

Verified Purchaser

Occidental Cozumel: Good Holiday!

Grounds were well taken care of and staff were very accommodating to our needs. Food became repetitive by the end of our stay but still enjoyed it for the most part. Room request was granted which made us all very happy! Could have had more activities to get the teenagers together but not having that ensured more time spent together as a family. Perhaps an option to pay a premium rate for the first club privileges would be a nice option instep of having to buy into that as vacations for us a [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Gret resort

Amazing resort, rooms were just renovated, beautiful beach and pools. Really good food and friendly crew. Second time in the resort and both ocations had a great time, specially after the room renovations.

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Private  - 

Verified Purchaser

Allegro Cozumel: Excellent Resort

The Allegro Cozumel was excellent!! This hotel is very clean and the beach was beautiful and clean. Our room was in the 47 building so it was half way to everything very convienant. They are definitely a four star and working their way up. The staff were amazing very friendly and if there was a problem with anything they would fix it right away.

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Private  - 

Verified Purchaser

Zel Cozumel: Relaxing Stay

The hotel is not "fancy" but there are many things that we enjoyed. Some seem minor but they affect the overall mood, such as: - even on the days leading up to Christmas, when the hotel was filled near capacity, there were plenty of beach chairs with shade (consequently only few a few people reserved their favourite spots with towels at 6:30 a.m.) - the beach allows for a good 30 minutes of walking in both directions and it is cleaned very well every day - the food is good and you always fin [... read more]

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MeaganS  - 

Verified Purchaser

Secrets Aura Cozumel: Paradise in Cozumel

This hotel is beautiful. The food was great but the buffets get a little repetitive in the mornings. The beach was beautiful but a bit rocky going into the ocean. Didn't stop us though. Great snorkeling and jumping off the pier into the ocean was fun. The only down fall is the rooms are old and very dark and some of the rooms have a sewer smell.

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Excellent All-Inclusive Resort

We really enjoyed our stay at the Iberostar Cozumel. We were fortunate to be given a newly renovated king room (#5204) and found it to be perfect and well serviced. No issues with musty smells, storage or lack of hot water (although a neighboring room was experiencing a strong sewage smell during the week). To those who complain about the lack of hot water, please remember “C” stands for caliente (hot), not cold. The food was inconsistent although the buffets seemed to improve over the we [... read more]

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Private  - 

Verified Purchaser

Sunscape Sabor Cozumel: Sunscape Sabor Cozumel

A very quaint resort . Everything is close by. Food is good and they offer different menus at the three restaurants. Hotel rooms very clean, but can use a bit of updating. However while we were there, we noticed that they were renovating certain rooms. Service and all the employees are excellent and very helpful. Always had clean towels and no problems finding chairs at the beach or pool. A very nice stay.

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Private  - 

Verified Purchaser

El Cozumeleno Beach: Great bacation

We got a great price through Katreryna at tripcemtral and great service frime her as well. Elcozumeleno was a very nice place to stay. Staff is excellent and rooms are nice , big and clean. Food in the restaurant where you make reservations was excellent. The buffet at breakfast was great lunch could have been more variety and a bit better. They did have a menu to order from so we did that most of the week and that was great. Really good for snorkelling, the fish swim right beside you. One morn [... read more]

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Private  - 

Verified Purchaser

Sunscape Sabor Cozumel: Sunscape Sabor Cozumel

Have traveled to Cozumel 4 times and the last 3 have been at Sunscape Sabor . You will not find a staff that is any better than at this resort . They make you feel as if this is your home . They are so friendly and helpful . The accommodations are great and so is the choices on the food menu . I would recommend this resort to anyone and I will be returning there again next year .

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Private  - 

Verified Purchaser

Zel Cozumel: wonderful smaller resort

All was very good. Food, staff and golf. When taking a cab ask for a price. Cash American funds in for pesos at the front desk. Cabbies give you ten pesos to one U.S $. Front desk was closer to the bank rate which is about 18 1/2 to one U.S $. Even the cab ride to the golf course, which is 8 bucks , should be paid in peso. It will save some money

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Private  - 

Verified Purchaser

Iberostar Waves Cozumel: Very basic and very crowded

The hotel caters to families and it was quite crowded. The beach is not very inviting, rocky, darker hot sand. Food is very repetitive, "travels" from dinner to lunch and from lunch to dinner. Rooms are small and basic but AC works well. WiFI unpredictable and internet off most of the time. It was our second time at this resort and will be the last.

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