Riu Flamingos: Amazing resort

The food/drinks/rooms were awesome!!! Food was so good…rooms very clean…overall staff was awesome and considerate…everything was great. We would definitely recommend this hotel to everyone. RIU is an awesome brand..best ones we like

Grand Decameron Complex Bucerias Trademark: Royal de Cameron

I have been to this resort many times in the past. I was very disappointed this time. I preface this statement by saying that I adore Mexican people, but the resort was totally centred around the Mexican guests. The trivia contests were all Mexican, the shows were predominantly spoken in Mexican, and I feel that that should’ve been more English as this is advertised in North America as a holiday result for Canadians. It was very noisy, even though we were in the back away from the ocean, that  [... read more]was a celebration for a Mexican soccer team with about I would say 1000 attendees one of the restaurants was completely closed so that they could cater for this party and no warning was given. Had a warning been given we could have made arrangements to go outside of the resort and escape the noise , my friend and roommate had been sick that day, and the music annoys went on until the early hours of the morning. We were not the only ones upset by this. They had a Mexican night, but it was nothing like the Mexican nights in the past, and as for the food, it was terrible , my last night dinner consisted of a plate of carrots! Two of my friends became sick from the food eaten at the resort. I am sorry to have to write this as I have always been in favour of the royal Decameron. The WestJet representative was there for one day only , apparently there’s a takeover going on, and the WestJet employees have to be retrained

Canto Del Sol: Great Holiday

Just got back from a great week at the Canto Del Sol in Puerto Vallarta. The whole package was handled perfectly by Sunwing. Flights were on time, transportation to and from the resort exactly as (and when) promised. The resort itself was great. Wonderful food, comfortable room, clean and well maintained grounds. 7 days of perfect weather.

Grand Decameron Complex Bucerias Trademark: Friendly staff

I found the complex catered to the Spainish speaking customer and as 90% of the people here were from these countries it made scene The food was very much the same every day There were 5 restaurants you could book but it required you to make a reservation by 8am that day

Sunset Plaza Beach Resort & Spa: Awesome food!

Really enjoyed the stay. Staff was great. Food was excellent, made to order. All inclusive is the way to go. Rooms and balconies are large with ocean view Smaller resort with big personality and a chill vibe Would definitely stay again!

Crown Paradise Golden: Crown Paradise

I have a mixed experience with Crown Paradise Golden. The first visit in May 2023 was above expectations. The perfect location, a good beach, and exceptional service. However, the second stay was disappointing. The resort did not move to another place: the same beach, the exact same location, the same pool. But the quality of service definitely went down significantly. The resort is short-staffed, with long lines everywhere and endless waiting for room service. The food in the buffet is pretty m [... read more]uch the same every single day, with no variety of choices. I am not a big fan of alcohol, but I found cocktails are too watery (with traces of some alcohol in). The beer and wine are still good. Cleaning (with small tips on) is still good. Staff are still friendly, but very tired because of plenty of work and indifferent if you need some extra help and you don't have bucks in your hands. This is something negative that came from Cancun and definitely further influence of it will make PVR less attractive in the future. We were surprised by service degradation in just four months since the last visit. Very disappointing! Once again, it has nothing to do with personnel but management. Unfortunately, I can not recommend this resort and would not return myself.

Riu Flamingos: Lovely Resort

Good size rooms. Beautiful well kept grounds. Great variety of food at restaurants. Entertainment variety commendable. Wonderful , friendly and helpful staff. Looking forward to our next visit early next year.

Grand Decameron Complex Bucerias Trademark: No so great experience

Me and my husband arrived to Royal Decameron complex on October 7/23. Front desk stuff speaks very little of English. The beach was good and buffet stuff was friendly and quick to clean the table.Buffet does not have windows and of course no air conditioning- what h is big minus to the resort. Because of hurricane Lidia that hit resort on Tuesday, the power was off for sort period and generator picked up and we had lights in rooms, hallways , but NO air conditioning, no TV, and interruptions o [... read more]f internet. Air conditioner in my room broke and I reported it to the front desk. Nobody came to check and I’ve been told that nobody’s working only for guests with serious medical conditions. Whenever I asked front stuff at the main reception or Flamingo section reception- nobody knew anything about air conditioning. I reported many times and asked to come and check out my room. Finally Friday evening everyone got their air conditioner working and mine was still NOT working with heat every day of 33-35. Thursday, Friday and all nights - it was nightmare for me. I left on Saturday and still no air conditioning in my room. It was totally ruined vacations and I will never ever go back again.

Grand Decameron Complex Bucerias Trademark: Would not go back!!

We have been to The Royal Decameron 5 times and this past experience will not make us go back there again. We have always kept an open mind when travelling to Mexico (ie: food, drinks, cleanliness, pools, spa and service) Royal Decameron was lacking all of these factors! Let’s start with the positives: 1) The transfer from the airport was excellent and very efficient 2) unfortunately that was all the positives. Now let’s get to the “needs improvements”: The food: although we didn’t [... read more] starve the food was less than appetizing. We found ourselves dining at restaurants outside of the resort. The food was “recycled” what the guests didn’t eat for dinner was “recreated” for breakfast, then lunch then round 2 for another dinner. Heaven forbid you wanted to take a pastry out of the restaurant to have with your coffee….the guard at the door quickly reminds you of the strict policy. The drinks: Let’s just say we drank more water than alcohol! The drinks were a) watered down b) inconsistent c) unavailable d) ridiculously sweet or e)all of the above. The service: What service?? At The Royal Decameron you don’t matter. They could take ya or leave ya! Not hospitable, not friendly and definitely not a priority! The cleanliness: The grounds used to be impeccable…not this time! There was garbage, used cups, uncut grass, hundreds of dead bugs and cigarette butts everywhere. Our gecko friends felt free to come and go from our room because there is no seal around the doors. A complete renovation of the furniture, decor, painting and plumbing is recommended before someone gets hurt. Hard beds, and squished pillows made for sleepless nights. The pools: although very warm, they were disgusting! All of them had sludgy water with no sense of urgency to clean them. The spa: the massage itself was actually quite nice but they were not set up to let us use the amenities. The “waterfall” was not turned on, the sauna was cold and there was more humidity outside than in the steam room. Like I said, we are pretty easy going travellers and we have never wanted to leave a resort so bad as we did during our recent stay at The Royal Decameron. The sad part is, with the price of travelling these days we paid more then we ever had to stay there. LESSON LEARNED! Such a shame!!

Riu Flamingos: Wonderful, inviting place to visit

The staff were incredible, so happy and accommodating no matter what the circumstances. I would recommend this hotel to everyone. Food was good, accommodation was great, clean and tidy. We were very well looked after. Thank you

Riu Vallarta: Palm Tree Paradise

We had a wonderful stay at RIU Vallarta. Excellent food, endless entertainment by enthusiastic and friendly staff and the rooms (adjoining) were well stocked, immaculately clean and serviced every day.

Riu Vallarta: Sun, Sea and Pool Meca

RIU Vallarta was fabulous!! The hotel is spotless and constantly being cleaned and maintained. So so we’ll run by friendly helpful and energetic staff. We loved our stay and would highly recommend it to friends and family. The food, drinks and entertainment was generous, tasteful and beautiful presented.

Riu Flamingos: Best place to vac

We love the location, sandy Beach and the layout 😍 of the resort. The dining was elegant and food was really good. We love the entertainment especially the foam party and all white party. They could upgrade the gym a bit though. All over I will go there again.

Canto Del Sol: Not a 4Star

The lobby and lounge area had no A/C. It was very uncomfortable due to the heat and humidity. The food was very simple with nothing that really stood out. When we first checked in, they put us in the old part of the resort which was not shown on the website. The room was very small and dated. I went to the desk and asked to be upgraded , which cost an extra 600 pesos per night. On the positive side the staff were very nice, and the specialty restaurants were very good.

Villa del Palmar Beach Resort: Villa del Palmar Puerto Vallarta simply nice

Very well organized resort, food delicious and various, and services are perfect. The people are friendly and accurate. Good location you can travel by bus and taxi. La ISLA shopping center is steps away.

Riu Vallarta: Great Hotel - Great Value

Excellent stay - the recent renovations have updated the hotel beautifully. Good value for money and consistent good standard of service, food, drinks and entertainment. Will most definitely be returning to this resort

Crown Paradise Club: Great budget/kid friendly resort

Overall I would give this resort a 3.5/5. Pros: friendly staff, great beach, could always find chairs by the bigger pools and beach, spacious rooms, all pools were good size for kids, food wasn’t 5 stars but you could usually find something you like! Cons: small and uncomfortable beds, bar hours/supplies (kept running out of light beer and champagne, smell in bathroom was atrocious, not enough seating around the kids pool, seemed short staffed especially at the bars, and I don’t unde [... read more]rstand the need for an adults only pool on such a kid friendly resort when the adults only resort is right next door, use the space for something else lol I wouldn’t go back to this resort BUT if you’ve booked it, don’t regret it. Vacations are what you make them and we had a blast at this resort.

Hilton Vallarta Riviera Resort: Stars were missing

We stayed at the Hilton in Puerto Vallarta, Mexico. We expected our stay at this hotel to be much like the Hiltons we have stayed at before, but it was not. We had booked a King suite with a desk but ended up adding on $800 to get upgraded to the room with a table much like a desk 🤷🏼‍♀️ and a hot tub on the patio. Our mini bar only had beer for alcohol and a few pop and water and the couple of bags of chips for snacks 🤷🏼‍♀️ but here’s the kicker the doors don’t lock p [... read more]roperly??? We had to move rooms only to figure out that the all rooms have this problem. Once shut they appear to be shut but they aren’t you must slam the door for it to lock. Kinda crazy if you expect 4 plus stars with issues like this??? The hotel was much older than it appears to be in pictures as well. We asked for them to come by and fix the leaking mini bar fridge but that never happened 🤷🏼‍♀️ the pools weren’t clean and both of us really felt they were needing some real 🧼 cleaning!!! Don’t expect much from this hotel because expect for a few staff this place was a maybe 3 star experience.

Riu Palace Pacifico: Great resort

Beautiful Colonial structure on quaint beach front. Impressive main hall to welcome all guests. Restaurants were had easy access on both sides of the semi circular building. Rooms were spacious and well kept. Main buffet was always well stocked and appealing. My wife and always ñ were celebrating our 50th Wedding Anniversary and we were disappointed by the measly dish with four very small pastries Management sent to the room. Not even a bottle of cheap champagne?

Riu Vallarta: Good resort

The resort was beautiful & most of the staff were excellent. There are a couple of problems. To many locals are being allowed on the resort. There management needs to improve. Also the Riu resorts do not take American dollars. Very upset. Will not return to that particular resort.