Grand Palladium Vallarta: Amazing resort and great customer service

My bf and I hsve been to this resort twice. First time was April 2018 and more recently September 2018. The first time we came we loved that the resort was not as huge as some of the others see have visited. If you are a surfer this is the place for you as the beach has amazing waves and surf boards to use. Better than surfing in Sayulita. Part of the reason why this place is so great is because the staff here go beyond. Cristian at the front desk was so accommodating when we extended our stay b [... read more]y 3 extra days. He went over and beyond to get us the best room possible at the price we could afford. Bety the Barista at the coffee bar near the gift shop makes the most delicious iced Frappacunos. Eder the sport staff in the surf area will teach you how to surf or boogie board or paddle board and Jesus is an amazing bellman and concierge. As you can tell we loved this resort because of the staff who work here and have made sure Jose the general manager is aware. If you are looking for a beach getaway that is not overly crowded with western vacationers this is the resort for you. The Rooms are great and service is amazing. If you gave isdues they will be resolved right away. Love the jacuzzi tubs. We will be back a third time most definitely,

Grand Palladium Kantenah: Terrific resort

I was impressed by the resort in general. There is a high standard of cleanliness throughout the resort and all staff were eager to help and addressed any concerns or questions quickly. The size of the resort takes a little while to get used to and to find your way around, but after that you feel very comfortable.

Grand Palladium Lady Hamilton: Beautiful large resort

Hotel was beautiful and grand. Grounds were very well maintained and the shuttle was nice as it is a very big resort. Rooms were great size, modern and comfortable. Nice living space and balcony and bathroom was great size. Mini bar was nice to have but only served beer and soft drinks wish there was liquor. The spa was a great experience and a nice quiet spot to relax using the water therapies. Food was good especially the beef patties and mozzarella sticks. Only tried 2 restaurants onsite as [... read more] the buffet was really good. Mexican restaurants was a disappointment and the Japanese was a fun experience and good food Service from all employees was great !! Not to happy about the small man made beach but the water was calm and relaxing. Pool is the largest pool in Jamaica fun for those that enjoy pools

Grand Palladium Vallarta: Hit and miss

Grounds pools , waterfront and rooms were very nice. Personal service was hit and miss with times when you had to look for employees for the simplest things like a drink. We recieved more attention from the vacation club and spa sales reps contantly try to sell their services even when you were trying to relax on your loungers.Taking away from your own rest and relaxation time On the other hand they were spot on when i proposed to my fiance at the mexican restaurant and they provided us with [... read more] champagne and personalised dessert

Grand Palladium Kantenah: Amazing staff

Amaizing staff, they made our stay! Especially Lily, Yuliana, Uziel, Kevin, and Salvador. They made the place seem like Home and their energy and happiness was contagious. We will definitely be coming back! I loved going to every activity they held and they made me become a very outgoing person willing to try new things

Grand Palladium Punta Cana: very good resort, even better staff...

We had a wonderful time at the Grand Palladium Punta Cana. Even with construction, the grounds were well kept. The buffet selection was incredible for breakfast, lunch and dinner. The japanese restaurant was entertaining, delicious and a lot of fun. Even with the seaweed issues, we found the beach to be in good condition and the resort seemed to trying it's best to clear the seaweed. One of the features we enjoyed immensely was the sports field. we used it almost every day. To me, the hotel's be [... read more]st feature is it's workers. From the groundkeepers to the front desk staff, with a special mention to Rommi and the lobby bartenders. the bartenders were amazing with their drinks and also their fun factor. They are a real credit to the resort.

Grand Palladium Punta Cana: Everything and more

I have been to multiple all inclusive resorts and this has to be one of my favourites. From the moment you enter one out of the 3 lobbies, you are welcomed with an amazing view, well kept and friendfly staff. I came with a wedding party, and all of our rooms were equally clean and fully equipped. My only critque is to have more shuttle running every 5 mins because the resort is so vast that walking to the 24 sports bar restaurant could be a bit much once the resturants are closed for prep. Many  [... read more]actitives, clean,fun pools, delicious food and easy access to excursions. I would love to come back and possibility try out one of their upscales room that have a hot tub/pool just steps out the back doors.

TRS Turquesa: Really good, but a few things to improve on

-Hotel grounds really great -Buffet and food 7/10, not bad, but could be better -Got a stomach bug from food or water and spent 3 days of the trip in a local hospital -Beach was 5 out of ten; pretty narrow and no sports on the beach. Seaweed build up on the beach was out of control (not swimmable) -Service was outstanding from our Butler Laura -Swim up pool was amazing -Drinks high end -Entertainment lacking

Grand Palladium Lady Hamilton: Fantastic Vacation

Pros- The grounds are clean, staff is friendly, food was great and there were many restaurants to choose from. Loved the small beaches and lush vegetation surrounding the grounds. Our room was large and modern. Cons- The check-in took awhile. The grounds are large, but I enjoyed walking.

Grand Palladium Jamaica: WHAT A BLAST!!! THIS YOUR INVITATION TO "MUST SEE IT TO BELIEVE IT"!!!

This hotel was simply amazing! Clean up to date and most importantly the food was great and the staff, especially Ms. I. Patterson and the Smile Team, were over the top and went out of their way to provide exceptional service! The entertainment and dining staff superb in everyway! Thank you to tripcentral.ca for handling our booking! I will definitely be back at the Grand Palladium Jamaica within the next 8-10 months as our experience was completely wonderful! What an awesome resort, what [... read more] awesome people! What great entertainment! The infinity bar entertainment in the evening was by far the best entertainment seen. The Hibachi Restaurent was an incredible experience, thanks to Chef Carrington! Thank you Grand Palladium for such expertise, care and friendliness!

Grand Palladium Palace: Great Vacation

All-in-all our vacation was amazing. (: The resort and it's staff are beyond our expectations and we'll definitely be going back again! Lisa was very helpful when it came time for us to confirm and book our vacation. The only thing that I would suggest is that if you've been to a resort before and have a request for the resort itself (example: requested room/villa) call the resort directly to confirm the request has been received. Our request for a specific villa was not received by th [... read more]e hotel and was not listed on any of our paperwork- so we got upgraded to VIP as our requested villa was not available. Clara (palace pool bar tender) is amazing and Jose Torres (our butler at TRS) was fantastic! They both went above and beyond for us! Even surprising us with a few special treats for my boyfriends birthday! (:

Grand Palladium Kantenah: Perfect resort

Very clean, amazing staff, nice rooms and beautiful beaches. No end to things to do. Buffets were great, a la carte restaurants amazing. Lots of friendly wildlife,including a crocodile pond and flamingo ponds. Jungle like location a bonus. I would definetly be going again.

Grand Palladium Palace: Worst Resort Ever!

Very bad service Loud, disruptive, not relaxing environment as a lot of renovations and construction is happening. Couldn't take nap with toddlers as they were fixing the roof of my room First night the tub leaked on our new, unworn clothing in the bedroom floor Toddlers were extremely thirsty when we picked them up from the mini club One of our toddlers fell off a 7" deep curb while playing and hurt himself Got scheduled for a 'Travel Club' breakfast, waited until 9am with toddlers (who i [... read more]s awake usually at 7am) only to be turned away from the breakfast Had to ask for bottled water refills every day, one day we were told we had to wait until the cleaner arrives which was 4 hours later Got told we couldn't take food out of the buffet to our room as we had a sick child who couldn't come to dinner therefore went to bed unfed Japanese reservation was made on the wrong night The hostess and servers at the El a Cartes were sooo rude. I asked one lady what is the average wait time (at the Oriental restaurant) and she said she cannot rush people to eat. Like really? Did I ask you this?? I just needed a range of wait time as I have two little kids who have a hard bed time!! The buffet chefs were so miserable I feel like we were bothering them when we asked for grilled meat The list goes on and on... Worst place to go with two 3 year old toddlers.

TRS Yucatan: Fantastic resort in the Riviera Maya - best vacation yet!

I have been a fan of Grand Palladium hotels for years and have visited the Riviera Maya several times. The best trip yet, however, was at the newly renovated and transformed TRS Yucatan (formerly, The Royal Suites Yucatan). It was simply amazing from start to finish. Our expectations were far exceeded! What was so great? The rooms, the infinity and salt-water pools, the butlers in the villas, the a la carte restaurants, the staff and service. As an experienced traveler, I've become quite discern [... read more]ing; however, I had a tough time finding anything to call out for not being excellent. This hotel is a tremendous value for the dollar. Don't hesitate to go!

TRS Turquesa: VIP at Royal Suites Turquesa

We had a great stay at the Turquesa. Rooms at block 58. Positive: The rooms are big and clean. The minibar is replenish as per your needs however you will have to ask every day. The pools in area 59-58 are really amazing, clean and relaxing. Great secret pool area too. Food is good and plentiful. People are friendly and welcoming. Sport Center is awesome with plenty of activities to do. check out the Sports bar too that is open 24hrs. Great place to watch sports and eat. Negative:  [... read more]Sharks from the Travel Club that hunt you down like crazy for you to sit with them and buy. This is truly annoying. Entertainment at night is a bit lame. List of activities to do or entertainment at night is not really advertised. Beach is full of algae. A bit noisy in the afternoon at time since our room area is next to a dumpster or working site.

Grand Palladium Palace: Great Resort

The resort is beautiful. The staff are incredible. The rooms at the Palace and the Punta Cana sections are all recently renovated. The only bad part to the place is the constant sales pitch for joining"the travel club". After a few days we figured out how to get around to without running into them. They were having a big celebration for Travel Club members when we were there and it was annoying as they kept closing off sections to the rest of us for their private affairs. I don't think I would [... read more] like to be there during their next celebration but I would definitely like to go back. They have several new restaurants from when we were there last year. The casino is gone now but I never used it anyway.

Grand Palladium Jamaica: Amazing May vacation

This is the second time we have been to this resort and I am 100% sure that we will be back again. There is not one thing I could complain about- all of the staff are friendly and courteous. Breakfast: Great buffets with ample choice or walk down to the Poseidon restaurant to eat with an ocean view and a more personalized service. Lunch: Poolside jerk chicken and hotdogs - you don’t have to move far if you don’t want to. Alternatively you can move to the buffets for a wider sel [... read more]ection. Dinner: Where do I start - between the À la cart and buffets you will never go hungry - our favourite is the Italian where the paste is good and I actually had a better steak there than the steak restaurant!! Evening entertainment: Continuous, fun for all age groups. Poolside entertainment: “POP” - People of Palladium - never a dull day with this team about - plenty of poolside games to keep you busy if you wish or just sit back and enjoy the atmosphere. Water sports: Total Waterports is the business at the beach “Sunset Cove” - traditional activities, kayaking, catamaran, paddle boarding and snorkeling ($20 deposit required for snorkeling). There is also Scuba Diving with PADI certified instructors. Weather: Most days were perfect for myself - 30c however you can expect rain between May and September and boy when it rains it rains hard. A shout out to a few of the staff: Samuel at Total Watersports- thanks for keep my son and I safe during our dive and the patience you gave to my son when his nerves were getting the best of him. Jean at the main bar in the evening - you looked after us every night exactly as you did two years ago when we were at the resort. LaToya at the Italian restaurant - very pleasant, clearly explained the menu and choices - great personality and conversations. Kemar (probably spelt wrong) entertainer “POP” - only been at the Palladium for approximately 4 months but is a great entertainer with quirky games and a fun sense of humour.

Grand Palladium Jamaica: Remarkable Resort.

The hotel was amazing, staff is great. I already recommended 5 friends to come. I will be back soon. I’m amazed. I also got the chance to DJ at the club on the resort and it was great. 10/10 for everyone

Grand Palladium Lady Hamilton: Perfect Wedding

We chose this resort for our wedding in April without ever having visited and we couldn't have been happier with our choice!!! We loved everything about our experience at GPLH. The food, beaches, rooms, grounds and people were amazing. Our wedding day went perfectly as well...beautiful location, great spa service, wonderful meal and amazing photos. Thanks to our wedding coordinator Thorna-Ann for making everything perfect.

Grand Palladium Jamaica: Amazing!!!

Great resort....food was great, everyone there was phenomenal, and very friendly. Rooms were clean, grounds were clean. All in all we had an amazing time, so much to see and do. The kids had a great time.