Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Club Kawama: Good and Affordable resort

Our room was very hot regardless of the air conditioner being on all day. In this regard, if you don't stay so much at the resort, you will be completely be fine. I am not a picky person. Just need a bed to sleep on. Nice resort overall.

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Dee Jay  - 

Verified Purchaser

Mar Del Sur: Enjoyable stay

Beautiful resort with friendly staff. Staff are hardworking and do their best to keep the resort clean. It is and older establishment but It was more than I expected after reading all the horrible reviews. If you are fussy then get a 5 star resort. We eat, drink and had an air conditioned room to sleep in and the week went by too fast.

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Evelyn  - 

Verified Purchaser

Iberostar Origin Laguna Azul: poolswere great

elevators did not work all the time public bathrooms for women closed by the buffet. buffet food and service not up to par. rooms were not ready for 6 hours. 6 requests for a bathtub plug took 3 days reception personnel could not speak English.

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Westlea  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: It's was an ok resort.

The hotel has lots of potentials..but not there yet. I stayed from March 16 to the 23 and in my 7 nights stays..i had no hot water..not one time..its sure put a damper to your winter vacation..been to the public relation desk twice about it and nothing was done. The food was VERY repetitive..and very dull entertainment at night..you felt like sleeping at 9. Resort is very clean..beach awsome..pool nice but the swim up bar was close from Wednesday on due to sewage back up.. not nice at all..com [... read more]

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Jojo  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Fantastic resort

The resort itself was very clean the food was great,the staff were very friendly& very helpful .The view from the balconies was unbelievable.My wife &I definitely recommend this resort to anyone who wants to getaway & relax & have a good time

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Private  - 

Verified Purchaser

Los Delfines: Diamond in the rough

You will not find greater staff, service or location. The beach is breathtaking and you can walk for miles. Los Delfines is in the center of Varadero and the markets are within walking distance. The food is nothing to write home about, but hey... what if you don’t go back home with that extra 5 pounds. There’s always the pasta bar. The bread and ice cream are both melt in your mouth. Your eggs and omelettes are prepared to your liking and so what if there’s no bacon. Lol For the very pi [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Fantastic Experience

A lovely, inviting hotel with great service and entertainment. The privilege lounge/bar was one of our favourite after dinner hangouts! The restaurants were great and they happily accommodated my son's peanut allergy. Our family would happily return!

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Natalie  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Disappointed in this resort

We were very disappointed to learn that both hot tub jacuzzis were broken and the main pools were quite cold. We found the layout of the resort perfect, compact, easy and quick to get around, which we like. It was beautiful and elegant but the bars at the 2 quiet pools closed at 4 pm which was disappointing, and the main pool bar was overcrowded. There were never enough lounge chairs, palapas, or shade. There should be more umbrellas or palapas around the pool and closer to the ocean as the dist [... read more]

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Private  - 

Verified Purchaser

Mar Del Sur: Not great

The resort was ok, the lack of toilet paper was not great, the staff was amazing the pool could have been cleaner, but overall it was a great trip. The people and staff were great, I would recommend this resort for a economic stay and great location.

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Private  - 

Verified Purchaser

Club Tropical: Great Resort for the Price

We have visited Cuba for over thirty years and have stayed at five stars ..4 stars etc. Booking at a 2.5 star was a bit of a scare. We are aware certainly of the Cuban food - same as most islands. Rice -chicken- fruit- fresh bread- great cheeses and lots of vegetables. Healthy eaters actually. WELL we read the reviews and decided for the price we would take a chance as we love being in uptown Varadero mingling with the locals at their tiny outside cafes etc. There were eight of us and I  [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Ok Resort

Hotel was average. Did not get rooms adjoining as requested-adjoining room was under renovation. Did get 2 rooms next to each other. One room had a faulty electric panel so the lights and air conditioning would not stay on. There was no hot water in the same room. Staff were attentive about the matter however it was never fixed properly. The solution was to move one of the rooms only which was not acceptable to us. Bedding appeared stained and blankets were not clean-obvious signs of uncleanline [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Iberostar Laguna Azul

The meals at the buffet were always the same, not enough variation. The meals with reservation were good, especially the italian supper. The resort was very well situated. The rooms had always sand on the floor...could be cleaner...The plastic chairs at the beach were not comfortable at all. I like the proximity of everything. The security was very good. The people working there were friendly..I wouldn't recommend this resort.

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Private  - 

Verified Purchaser

Club Tropical: Perfect for the price

Pour un 2 1/2 je suis plus que satisfaite, la plage, le buffet, c'était au delà de mes attente. Le service un peu lent mais on s'y fait. Faut pas être presser c'est cuba. Ma plus grande déception fut la chambre, mais bon on y passe que peu de temps donc j'ai pris sur moi, je dormirai mieux de retour à la maison. Je dirais donc que pour le prix que j'ai payer je suis entièrement satisfaite de mon voyage.

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Gaston  - 

Verified Purchaser

Villa Sotavento: Where I was staying was great....either newly renovated...or new...

Very nice ....clean room.....I think some of the Russians that were in the same Villa didn't know how to lock the main door....Some safes should be put in the rooms thow......That for me would be my mian concern since I was by myself........food was what you would expect for Cuba ....no prob for me.......beaches were awesome....

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Bad6  - 

Verified Purchaser

Resonance Blu Varadero: Resort

The resort was amazing only thing they need to in prove on is the food and beds food was not the best and sleeping on a hard rock bed isn't the greatest thing either then that it was fun .............

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Jaimeeevelyn  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Had an awesome experience

Hotel was great, rooms were a little outdated and run down but they were very clean! Staff were extremely friendly and look after you well on your stay.food could have been better but it is a large resort so that is expected

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Genia  - 

Verified Purchaser

Sol Varadero Beach: Sadly Disappointing

We recently returned from our trip to Veradero Cuba. After researching online we finally decided to stay at the Sol Sirenas Coral; such a disappointment! The Hotel is in dire need of maintenance and repair. Uneven and broken concrete everywhere. The grounds are lacking maintenance, the lobby and common areas are dirty and in disarray. Some staff were extremely friendly and helpful; others not so much. We stayed on the 5th floor, ocean view and overlooking the pool area. Wow, it was so noi [... read more]

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Private  - 

Verified Purchaser

Melia Marina Varadero: Better than expected on 1st visit to Cuba

On arrival, our room lacked a tub stopper, the rain-shower head appeared partly blocked, the toilet ran continuously after a few flushes, and the TV was dead. However, a call to customer service dispatched a friendly service man who fixed these issues quickly. Another maintenance issue we did not address was that one of the balcony chairs was broken. Up before dawn to get an early breakfast, we tripped and almost fell over a masonary ridge while walking beside the pool. Ground-level lighting [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Great Resort!

This hotel was beautiful and clean and the service was great! The rooms were modern and well kept and housekeeping was very responsive if you needed anything. If you wait until after 5:30 to shower you may not have hot water but that was the only negative really - the resort was busy as it was March break so this may have contributed to this. The food was standard for CUBA but slightly on the better side of what I have seen in the past. There were different options everyday and there was alwa [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good resort

The outdoor portion of the resort was beautiful. The rooms need some major updating. Entertainment and service staff were great! Food was not great but from what I've heard that's typical of Cuba. Beach was so clean.

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