Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Teresa21  - 

Verified Purchaser

Paradisus Rio De Oro: Great Resort

It was our first time to Cuba. All in all the Paradisus Rio De Oro was a nice resort. The people were very friendly. The grounds were well manicured. Our room was ok- the bathroom was dated but our maid, Joandra kept it very clean for us. There were only two things we felt needed improvement- the nightly entertainment and their dress code for dinner. The men have to wear long pants for dinner- This is understandable for the fancier restaurants, but not for the buffet. The buffet is more of a re [... read more]

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Jurgen  - 

Verified Purchaser

Melia Las Antillas: Had a good time .... Great Beach

Liked the resort and location to Varadero. The Beatles Night Club in Varadero is a most. Rock & Roll all night long and $2 beers. Pool bar may run short of liquor choices at the end of the day. The main restaurant had no air conditioners that worked.

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Chrisgk  - 

Verified Purchaser

Melia Las Americas: Very Nice Resort

The Hotel is very nice. Lobby is nice, clean and well laid out. The outside could use some cleaning. Walls look like there is dark spots that make it look aged. A good pressure washer would help with a nice paint job. The pool decks were being sanded and stained while we were there. Good job with that clean up. The Bungalo Suites are nice, but they are far from the main building where everything is located. Great if you want total privacy. The one they were giving us was at the very extreme edge [... read more]

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Debbie09  - 

Verified Purchaser

Hotel Vigia: If you want beach and a chilled out vibe

The resort needs some TLC BUT the staff are kind and wonderful, the layout is small and easy to navigate, the room was always clean, the bed decently comfy, the food tasty and the beach SPECTACULAR!!!

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Mimide  - 

Verified Purchaser

Sol Rio de Luna y Mares: An unparalleled location.

My husband and I just spent a week at this lovely resort at the end of April, beginning of May. We had a wonderful experience overall. The staff were wonderfully helpful and we had no complaints about the food. I think that those who complain must be overly picky. Otherwise I can't understand them. Our room was definitely outdated, but we had what was promised in our package, namely a king sized bed, a stocked fridge and a bottle of rum. We also had the most beautiful view of the ocean from our  [... read more]

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Dudie  - 

Verified Purchaser

Paradisus Rio De Oro: Totally relaxing - just fantastic.

This was our second trip here and we could not wait to arrive! The grounds and public areas are beautifully landscaped , very lush with flowers & greenery and the walkways are super for strolling for longer hikes. Exterior outside lighting was well thought out. alll amenities are easily assessable. The food is absolutely super at the buffet and all the restaurants. Just too many choices! The rooms are clean and comfortable and we found all the staff to be super nice and friendly. You must have a [... read more]

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Eddy murphy  - 

Verified Purchaser

Tryp Cayo Coco: Fabulous Resort

i thought the grounds were very well maintained,the entertainment was good could put more effort in notifying customers of what's up and coming.The food was very satisfying with clean areas to eat in.the 24 hour bar could be cleaner .The staff for the most part were very friendly and helpful in insuring a pleasant vacation was had by all.

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Shelleym66  - 

Verified Purchaser

Sol Rio de Luna y Mares: Beautiful Playa Esmeralda

Having been to the Cayos of Coco and Guillermo at the Iberostar Daiquiri and Memories Flamenco, it was easy to compare. Travelling on the mainland from the airport to Holguin allowed for us to see the beautiful scenery of rolling hills of green, heavily loaded mango trees, horses, dogs, local people and their houses, the inlet to the dolphinarium and so much more. Sol Rio de Luna Y Mares was a wonderful place to vacation. We were very comfortable in our oceanview suite, with a king size bed and  [... read more]

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Winemaker37  - 

Verified Purchaser

Tryp Cayo Coco: Old resort but staff made the Tryp nonforgettable.

This resort is old. There was no air conditioning for a couple of nights and very little for the rest of my stay. It was very hot and sweaty for sleeping. There are some spots that the resort smells like septic. One spot is in front of a restaurant. This hotel also has a cockroach problem. The beach and the pools were perfect. It was clean and the sand was beautiful. The staff is what made my trip one to remember. They were the best. I feel bad that most of this review is negative but, I am bein [... read more]

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El Tigre  - 

Verified Purchaser

Melia Peninsula Varadero: Great times in Cuba

The hotel was so nice, the beach was incredible, the staff was extremely helpful and generous, and for our baby's first trip (he is 10 months old), it was the perfect spot for him to discover the magic of traveling!

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BrianL  - 

Verified Purchaser

Sol Rio de Luna y Mares: Highly recommend!

What can I say...well the resort was fabulous...the staff were fantastic and the beach was GREAT! We were at the Sol for the last two weeks of April 2015 and I can honestly say it is the best resort we've been at in Cuba thus far out of six at various locations. We stayed in the Luna section which was very quiet and enjoyable. While we did experience a couple of unavoidable room issues the customer service staff were very quick to respond and even followed up with phone calls to ensure we had be [... read more]

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DanaD  - 

Verified Purchaser

Melia Las Dunas: Amazing resort

This resort has everything you need, for families and adults without children. It is a large resort but nothing is more than a five minute walk away. The beach is incredible and there is always space and chairs and huts to get out of the shade. The staff are the most helpful, caring and humble people I ever met. We upgraded to VIP rooms after our first night at a cost of $100 CAD per person for the entire 9 day stay. It was well worth it. The room we were in the first night was certainly not 5 s [... read more]

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Leru  - 

Verified Purchaser

Paradisus Punta Cana: Peel me a grape resort!

Every inch of this resort is spectacular. The people are wonderful, service over the top, and food truly wonderful. The beach is like something out of a movie and Royal Service Ocean View is the ONLY way to go!

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Brezzie1948  - 

Verified Purchaser

Melia Marina Varadero: Amazing Resort

Loved the resort, just was a little disappointed that there was no music in the restaurants. Staff was amazing they couldn't do enough for you, every time my friend and I went to a bar we had our wine and water before we sat down. All the staff were smiling all the time and always said Hola every time they saw you.

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Denise1313  - 

Verified Purchaser

Paradisus Princesa Del Mar: First-class hotel, first class Service

My fiancé and I just returned from one week all-inclusive holiday this was my fifth trip to Cuba and by far it was the most exceptional hotel I have encountered. I would recommend it to my friends and would go again

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Koal2005  - 

Verified Purchaser

Melia Cayo Santa Maria: Amazing Vacation

My husband and I along with another couple stayed at Melia Cayo Santa Maria the week of May 3 - May 10. We had an incredible vacation. The resort is beautifully landscaped and the grounds are kept very clean. Our room was spacious and bright. The staff do an incredible job on all service levels. The front desk staff had the best customer service I have seen in all my trips south. This was my third trip to that area and I will continue to return because of the incredible beach and the hospitality [... read more]

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Jenna72  - 

Verified Purchaser

Melia Las Antillas: Fun!

The beach is really beautiful, the staff is really friendly, and overall a great resort. No children allowed so it is a relatively older crowd, but great none the less. Food was good especially the fish and pasta. As well as the lobster and the fresh pineapple. Overall a great experience.

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Rgruszka  - 

Verified Purchaser

Melia Las Dunas: Amazing vacation

This hotel is amazing! The food was great and the staff was always friendly. The resort and the beach were beautiful, and even when it rained there was always something to do. Would definitely return!

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AJay793  - 

Verified Purchaser

Melia Las Antillas: First trip to an all inclusive, first trip to Cuba

This was our first trip to Cuba, as well as our first trip to an all inclusive resort. We researched the heck out of this resort and are happy to confirm that the positive reviews we read met our expectations completely! Upon check-in at the hotel we upgraded our room to a 5th floor suite. I'm not sure if this was worth the extra money, as the concierge lounge didn't offer to many extra snacks/beverages, and they were only open until 6:30pm. We still had to change out our beach towels everyday  [... read more]

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RazorsEdge  - 

Verified Purchaser

Melia Las Dunas: Good Times

Melia las dunas offers an excellent beach and nice rooms. I was on the ground floor and had a cockroach or two stroll through. Beverages were decent, we were able to get Sol beer at the sports bar until early afternoon but then had to switch back to the not so great Cristal. There wasn't a lot of activities or partying happening. I probably wouldn't attend Las Dunas again but it's all what your looking for. Nice beach and relaxation its pretty good. Food was pretty typical with an okay buffet.

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