Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Sol Palmeras: A really lovely trip

Probably like you, my husband and I read all of the possible reviews on the Sol Palmeras. We read about it being dated and read about the food being mediocre at best. We worried that with it not being a five star in Cuba we would end up in some dive but man are we SO GLAD we took a chance on the Sol Palmeras. We spent one week at this resort over the March Break with our children five and eight. Upon arriving we found the lobby to be modern, clean and quite pleasant. Our check in was quite fas [... read more]

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StanMan  - 

Verified Purchaser

Muthu Playa Varadero: Just a fine Resort, nothing Extravagant

The Food was great, great beaches and water, lobby was good at hotel. After being upgraded from first level moldy room to third floor Ocean view. Everything was ok. Last time we were at Santa Maria at a 2 star Hotel (5 years ago) it seemed that we were better off than the 3.5 star hotel. Either way for the money value it just a fine Resort nothing Extravagant.

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Ed and Lise  - 

Verified Purchaser

Starfish Jibacoa: Relaxing Week

We stayed at this property on the recommendations of several friends who regularly go to Villas Jibacoa. It’s not a fancy place but the vibe is very friendly and relaxed. Not party central- no disco😁They suffered considerable damage from the hurricane of last September but it has been mostly repaired. Not a lot of shade on the beach because the palapas were destroyed along with many trees. We travelled with friends who are avid snorkellers. They took me out to the reef that is easily swimab [... read more]

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Catlady  - 

Verified Purchaser

Hotel Los Cactus: Very good resort

The resort and grounds are good could use a bit of an upgrade but the sense of being very safe and the wonderful staff made this vacation a very good one. The beach was amazing and was cleaned every morning and the blue of the water is incredible. We went for a ride in a peddle boat for free and was alot of fun. Next is the food i had heard that the food was not great very bland and not a good selection, well I admit I'm kind of a food snob but I found absolutely nothing wrong with the food o [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: amazing

poor service at the bars. not to many staff members can speak english. grounds were kept nice. staff always expect tips for poor service. lack of staff. staff always wanting to sell things on the side like trips to havanna. pools are not heated. lack of water in rooms. hit and miss.

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Private  - 

Verified Purchaser

Starfish Cuatro Palmas: GREAT CUBA VACATION

The Pros This was the first time to Cuba and we had a great time and a wonderful experience in Varadero and the Cuatro Palmas was just perfect. The hotel is a smaller size hotel and is well located in the more quieter area of Varadero and our room was 110V so no 220V adaptor required, it was nice and large and very clean and quiet. The large pool and beach were great and the daily and evening entertainment was good. All the staff were very nice and friendly and our chamber maid Maresleo [... read more]

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Kids loves it

Both kids and I a had a fabulous time. The pool was a little cold but that never bothers any kid. Beach was beautiful used the paddle boats for some swimming in the ocean fun. Food was OK but you are in Cuba so the food is never exceptional. Staff was mostly friendly The managers at the front desk were very helpful . Get your blue towel when they come in as they do run out for some times 2 days. We changed rooms after the first day as we had no safe and the ground floor sliding door would  [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Ok resort

Hotel is new and looking nice. Hotel has 826 rooms but very limited dining services/food in cafeteria. Only 1 waffle maker for this whole resort. Staff is very slow especially in cafeteria-takes a long time to get an omelette and long line builds up really quick. Cafeteria staff needs to refill food in a faster/better manner. More variety of food options were available when cafeteria just opened for meals as opposed to 1 hour later, probably 1/3 of food was available. Checked out lagage is kept  [... read more]

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Joe 72  - 

Verified Purchaser

Muthu Playa Varadero: Very Good Resort

I think this resort is Good but i din,t think it,s good for 4 stars .I or Wife didn,t have any problem staying there for one week we would like to go back again some day Thank you.I have to change our room but i get better one.

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Omar  - 

Verified Purchaser

Muthu Playa Varadero: Recommended

Staff: Very friendly Rooms: Average Pool and Beach: Excellent Food: Average Activities: Very satisfied This is honest and realistic opinion of myself and my family, Not too much for kids, it is more for adults,

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Linda33  - 

Verified Purchaser

Muthu Playa Varadero: Disappointing

This hotel was likely luxurious when it was newer. But it has not been maintained. Tiles missing from floors in all common areas Very basic accommodation and services. No poolside or beach service. Rooms showed signs of mouldy condition. Sewage smell in lobby area. Food was good. I do not recommend this hotel although the beach area was beautiful.

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Private  - 

Verified Purchaser

Melia Las Antillas: Pretty good

The room was very nice - 5th Floor Ocean View. The hotel is back far from the beach so the room overlooks the grounds of the hotel, the pool and then the ocean beyond the trees. The Concierge service was well worth it. Elizabeth was excellent and the lounge was a nice bonus. The buffet food was ok. You could always find something to eat. The beach burger bbq was very good. The a la cartes were also very good. The Concierge package came with lobster dinner. I would say this hotel needs some upd [... read more]

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Aine  - 

Verified Purchaser

Playa Vista Azul: Good quality resort

I can only say positive things about my stay at Ocean Vista. The food was good, it was clean, the staff were friendly and accomadating. The beach was beautiful. I would recommend this resort to my friends and family.

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Laura  - 

Verified Purchaser

Muthu Playa Varadero: Not Bad for the Money

The grounds were well kept. Pool area and beach is great; lots of music and chairs available. The rooms however are moldy, damp and the “maid service” only makes your bed daily. I suggest you bring money as this resort only provides one bottle of water per week/per room, (mini fridge is provided in room with nothing in it) only two bath towels per week/per room and the internet is not free. Everything costs money - even though it’s all inclusive.

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Great time

Very nice hotel but door scanning system is out dated and the magnetic strip does not work. The grounds have potential to be better. The service was ok Special thanks to housekeeping 😁👍 The FOOD SUCKS!! Change Menu up at buffet where's the seafood.... Beach is AWESOME..

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Mixed Review

Good: New facility. Rooms, lobby, pool, grounds, tennis courts, gym, etc. were very nice. Evening entertainment was very good. Table tennis, shuffle board and bocce were fun to play in between pool and beach visits. Nice new paddle boats, kayaks and catamarans to use for free. Bad: I only had hot water on one out of the 7 days there. The main buffet was extremely busy. The flow of the buffet was poorly designed and the staff not very efficient so getting anything made on the spot was an extrem [... read more]

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Elsa  - 

Verified Purchaser

Paradisus Varadero: Excellent resort

We upgraded to Family Concierge and best decision we ever made. Nice facility with modern room .Well maintained facility. Our Butler, Pavel was amazing . Great shows and great food. We will come back for sure

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: great vacation

I spent a week at this resort with my wife, and two daughters, aged 5 and 7. We had a fantastic time at this resort! Things that were perfect included the beach, friendliness of staff, swimming pools, excursions, entertainment, cleanliness, safety. Things less than perfect did not detract from our experience and included food (mediocre at buffet and a bit busy and frantic, better at a la carte restaurants) and little details like pools not filled at the kids centre, broken faucets, toilets th [... read more]

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Private  - 

Verified Purchaser

Sol Varadero Beach: ok resort

This hotel was ok...you get what you pay for....very close to beach, and one of the first few hotels you come across in Varadero, which means you can easily walk to town...Italian restaurant is the only one worth going to other than two buffet ones...but you have to line up at 8:30 am each day to reserve for the following day. Room was fine along with pools etc. Food at buffet was ok....they tend to run out of things of you arrive too late...get your coffee or tea from the coffee/tea nook out [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Iberostar Varadero - Awesom

We just spent a week at the Iberostar Varadero in Cuba in March 2018. It was amazing! The room was clean and easily accommodated the three of us (two adults and a seven year old). Yeni always made sure we had fresh towels. And we never had issues with noise coming through the walls. We mostly ate at the buffets where the wait staff were quite attentive, ensuring we had coffee, water and juice at breakfast. At supper, we never had an empty glass of wine! The food selection was diverse and  [... read more]

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