Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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RickyDicky  - 

Verified Purchaser

Bahia Principe Explore Tulum: Good resort and great value!

This resort is well tended, rooms are very clean, service is great. There are always tons of selections at the buffet, though it does tend to get repetitive with only a couple things changing each night for a theme, but you will not go hungry there that's for sure. We found a-la-cartes a little difficult to get in, either only availability being way too early ie 5:00 or way too late at 10:00 and we were only a group of 6. We only were able to book one together at our arrival. Beaches are no [... read more]

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Private  - 

Verified Purchaser

Dreams Jade Resort and Spa: Didn't meet my expectations

I went with high expectations for this hotel given it was a 5 star. The room was exactly like the picture, which was great. Service was good (usual nothing out of the world, great service in Mexico for sure) and the facilities looked like the pictures advertised. What I didn't like about the resort was the pool area. I didn't upgrade to the VIP section of the hotel, which they say is better. There was NEVER space available. Guests would actually wake up at 6am, leave their towels on a chair a [... read more]

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Private  - 

Verified Purchaser

Paradisus Playa Del Carmen Roulette: They do it right

From the moment we arrived everything was perfect, the reception, the staff, very well maintained rooms, lots of activity with even there own phone app so you know what is happening as entertainment, activities and restaurants. Another plus is the number of a la carte restaurants that you can book all in advance without any waiting lines. exceptional meals every day, did not use the buffet once except for breakfast. We stayed on the family side of the resort but enjoyed all the activities and me [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Amazing resort...amazing staff

This was our second time visiting this resort and we just love it. Food is great staff is great...clean amenities everything was great. Only complaint is the ocean is on limestone so you gotta be careful to not hurt yourself getting in and out. But it's still a beautiful beach.

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Canadagirl  - 

Verified Purchaser

Dreams Aventuras Riviera Maya: Amazing time

I really loved this resort the staff was amazing! It was nice you didn’t have to wear wrist bands. And you got unlimited anything anywhere. It was nice they had an adult only pool. I really didn’t wanna hear screaming kids all day! All the food was amazing my fav was the sushi place. The only down side was my room had a lot of things that where broken. Other than that it was amazing and I would go back!

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Twas an ok resort

This resort was not as expected from pics on website. It was build in 2016, so I expected it to have a newer, fresher feel to it. A lot of the furniture looked very worn for a newer resort! Not the luxurios resort I was expecting to see. The rooms had a issue with musty dampness, we were given a dehumidifier which helped a lot thru the week. Overall the food was good & tastty but another option for breakfast is needed besides the buffet each morning. The theatre and shows were very good [... read more]

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Josee48  - 

Verified Purchaser

Grand Riviera Princess: Better than the last time I stayed at the Grand Princess.

the resort overall was amazing I was there once and this was my second time it has improved a lot jonathan from the from lobby was amazing he helped us out all week when he was around our private pool with a butler was so nice and a very quiet area

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Amanda21  - 

Verified Purchaser

Grand Riviera Princess: Amazing trip!

Was super! The food was lovely. Jonathan a worker that has been working there for 7 years; was so so amazing! Awesome employee :). The beach was beautiful and so many warm employees. So many different food choices as well :)

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: A really nice resort!

This resort really takes care of their grounds. Very beautiful place! The front desk personnel are top notch. Any concerns we had were addressed RIGHT away! The resort is huge! It's actually comprised of four places including a golf course! BUT! They have really good transportation for getting around. You won't wait more than 5-10 min for a ride! The ala carte restaurants are really nice. All in all, this is a really good bang for your buck!

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Bird Lady  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: One week was too short

Had a fantastic time in this unique eco resort. As a photographer the wildlife was a welcomed bonus. Was able to photograph 20 different species of birds with the help of the of the “eco-activity” coordinators. An abundance of wild life was everywhere. The food was great (although not 24 hrs). A very family focused place with plenty to do. Wi Fi for myself was superb! At one point I made a suggestion and it was promptly addressed. Can’t complain except that due to construction some areas w [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Our favourite place

This was our sixth visit to Iberostar Paraiso Lindo. We are a 3- generation family of 6 (ages 8-62) who have been going annually in November. At first, we chose the resort due to the onsite golf course. The kids club (Star Camp) is amazing. My children, who have been making the trip since they were toddlers, are greeted back every year with full recognition from the year before. They love making friends from around the world, enjoy all the activities and participate in the nightly shows. Special [... read more]

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Private  - 

Verified Purchaser

Wyndham Alltra Playa del Carmen: Not a 4.5 star resort.

This resort needs to tell people that it is under renovation and definitely not ready for a good review or rating. Our problems started on arrival when we informed that the room we had requested was not available until the next day. OK but the room we were given was near the pool and noisy. Why on earth do some of these resorts seem to think everyone staying with them want to listen to music blaring over the PA system all day. Our second room was nice. For most of our stay the main bar abo [... read more]

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Private  - 

Verified Purchaser

Secrets Akumal Riviera Maya: Stunningly beautiful both day and night

Not too big and not too small, this resort offered a wide variety of options for your every mood. There are three pools to choose from, all with varying degrees of activity. There was lots to do if you felt like participating or you could easily find a quiet spot. The beach was spectacular although not private. There are always people coming and going to snorkel and/or simply enjoy the sand. It was not something that bothered us. We enjoyed swimming with sea turtles each morning and the bea [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: I love this resort !

The choices of food is amazing. All is very delicious. The service always comes with a smile . Transportation to the other hotels and the beach or the shopping area is excellent. And most of all, there are coral reefs and lot's of beautiful fishes right at the beach.

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Shell & Russ  - 

Verified Purchaser

Grand Riviera Princess: Large Resort - but well laid out.

Where to start? upon arrival we where dropped off at the wrong reception area. Not the resorts fault but check into Platinum ended up taking 1.5 hrs. It happens. 3rd floor room Riviera Platinum side was quite good, spacious, great balcony, hot water, housekeeping, amenities all on point. Fridge not very cold but oh well. Never a problem finding room at the beach, (where we spent most of our time) The butler there didn't come around a lot, but there was only 1 for the private area and she was bus [... read more]

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Bonster4  - 

Verified Purchaser

Platinum Yucatan Princess: Amazing Resort

This resort was everything we were expecting plus more. The grounds were well kept our room was cleaned daily, the staff were very helpful and friendly and the food was awesome. I would go back definitely.

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Loulou  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Love this resort!

Last minute booking through Trip Central with Eileen made it so simple and pleasurable. All information required was emailed on time with A1 service. The Luxury Bahia Príncipe Sian Ka'nn remains my favourite place to go. Amazing service, beautiful site, wonderful a la carte restaurants, great beach and pools, people are so friendly. Planning to go back real soon. Thank you Trip Central for looking after us!

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Private  - 

Verified Purchaser

Catalonia Yucatan: Pleasantly surprised!

Having read the reviews, my expectations were not high but this was a trip that we won so we set them aside. I am glad that we did. The resort's location within Puerto Aventura is great. We could walk, bicycle and visit outside the resort without feeling confined to one place. The marina and aquarium are impressive and the dolphins and sea lions (I think that's what they are) steal the show. The food was excellent and the staff extremely helpful and polite. Public washrooms were clean. Although  [... read more]

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Private  - 

Verified Purchaser

Dreams Riviera Cancun: Amazing Dreams Riviera cancun resort and spa

Great place to spend some quality time here with your family. Courteous staff always willing to assist. Lots of activities and restaurants to visit within this all inclusive resort Also loved speed boating and snorkeling excursions outside the resort. Always pack some extra time when you come to this resort.

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Ian79  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Family fun!

Three Eco Superior room we had was clean and an excellent size for 2 LO's and 2 adults. The resort has many enjoyable walking paths through the forest, to multiple Cenotes or by animals -both captive and wild! Our LO's are baby and 4 yo and both had fun -the kids club was great fit the 4yo. Lots to offer a family at this place. The Beach is rocky but can be explored. The Tortuga pool is nice and quiet while the main pool is bigger with lots of activities. The waterpark for kids was clean and wel [... read more]

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