Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Tricia 200  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Stunning resort

A beautiful resort. Spacious rooms, over the top buffet and friendly service. The buffet was the best I have ever seen on vacation. Each meal lacked nothing. For late risers there was a smaller breakfast buffet at the steak house by the pool. Concierge service was available for every so many rooms and they attended to all your needs. Wonderful evening entertainment and plenty of bars. Even the small local wildlife were very friendly. Beautiful beach and warm water.

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Marilyn  - 

Verified Purchaser

Bahia Principe Explore Coba: Fantastic service

The staff around the resort are wonderful...you cannot ask for better service. Their online app for booking restaurants & concierge service was a time saver & requests promptly handled. Restaurant that are must to go to are Mashua & Le Gourmet

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Nice resort

Nice modern resort Easy to get around for people with mobility issues.. Loved the swim up room..even had bar service to the pool at our room.. Very clean resort.. staff very friendly ...maid service very good.. Fun outside bar area for a night time gathering place.. Beach not so nice ..lots of rocks and the seaweed is an issue ..this is not a hotel problem but mother nature.. The workers worked very hard at removing the seaweed.. but an endless job! Food is ok .. lots of choices..

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: EXCELLENT

Just returned from another fantastic week at Sian Ka'an! This resort gives you the best of both worlds - guest at the Sian Ka'an have access to all 4 resorts in this Bahia compound, beautiful beaches and so many a-la-cartes that you can't get to them all in 1 stay! On the other hand, the Sian Ka'an itself is quite small, so never any line ups or crowds (or children ;). We can't say enough good things about this place... but the food... omg! I have never been anywhere that has such an amazing [... read more]

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Martina  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Beautiful resort!

Hotel was beautiful, lovely landscaping with lots of greenery. Staff was wonderful, always willing to help. There was lots to do. Restaurants were also great, however it was hard to make a reservation.

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Vmaria  - 

Verified Purchaser

Bahia Principe Explore Coba: Great resort

Everything was great! Buffet and Food was excellent. Pool area was excellent including kids playground. Room service is excellent. Clean everywhere!!! Friendly and helpful stuff. Would definitely visit again. Thank you Kevin from Trip Central for helping this vacation dream come true!!!

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Volodymyr  - 

Verified Purchaser

Bahia Principe Explore Tulum: Excellent resort))

Nice hotel as for couples and for families with small kids. The Best from this hotel is delicious food in main restaurant! Seafood , Italian cuisine were our choice each day! Beach was not so bad , sandy and clear water! Not much rocks at the coast. I would come back to this hotel again. Maybe next time will try Akumal hotel , that located near))

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Great

The resort was very nice. Great service. We were upgraded from a superior room to a junior suite. Great variety of food at buffet. Lots of entertainment in the evening. Many things to do within the resort. Eg; dolphin show daily, market for shopping, sports bar, eco park in the jungle with tour guide. Don't need to leave the resort. I would recommend this resort.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: LOVED everything about this resort.

I have been looking for a long time a quite resort with a great beach location + good food = this is IT. Pros : - excellent beach to swim & snorkel, saw a lot of fish & turtles almost everyday. - staff super friendly genuine _ impressive kindness - food excellent , alot of choice and super fresh - animation at night was small bands playing in the lobby. Not overbearing discos. Excellent musicians. - this resort is excellent for quite friends or couples. NOT a party place at all. Y [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Great beach, staff and lots to do. Rooms were older

The beach was great. Staff was fantastic. Tons of places to eat, all good food. Lots of different things to do at this resort. Having the casino and all the live entertainment was fun. Rooms were older, smelt a bit musty. Overall good value for the cost

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Private  - 

Verified Purchaser

Secrets Maroma Beach Riviera Cancun: Service Service Service

These people could not do enough for you. We have had many hotels offer concierge service this is the first time we actually got it. Rooms and beach were beautiful. Room service was also well above the norm. Wine lists were super pricey. Italian restaurant was outstanding. Asian and buffet also good. Others were marginal. All in all a beautiful property with a lovely helpful staff.

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TracyB  - 

Verified Purchaser

Bahia Principe Explore Akumal: Beautiful Resirt

I really enjoyed my stay at this resort. The staff was very friendly and helpful. I very much enjoyed the nightly entertainment. There was always something to do everyday lots of entertainment during the day. I think I would recommend it to friends and go there myself again.

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Kath  - 

Verified Purchaser

Catalonia Playa Maroma: Good resort

Beach, grounds, service were excellent. Room could be updated, ex. The bathrooms. Need more life in the main lobby, a piano bar or something to attract people to mix and mingle. Shop prices were too high.

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: Good Low Key Hideaway

If you’re looking for noise, activity and action, this is NOT the resort for you. We wanted a quiet, laid back and classier retreat for a few days, and this was a good choice. Strong points are the food, beach and rooms. Weak points are inconsistent service, limited food and alcohol choices and price. Overall, this is well worth a try, but it needs some improvement to really justify its five star rating.

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Beachbum  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: Great resort

The grounds were beautiful, well maintained and stunning. The staff went above and beyond to ensure the guests were happy. Food was excellent, at the buffet and alecarte. Definitely would recommend this resort.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Great Value Family Resort!

This resort is massive! We appreciated the variety of food and activities, but there are literally people everywhere so if you're looking for a more remote experience this resort isn't for you. The kids activities and mini waterpark were a bonus for us. Buffet selection was amazing, almost too many options! A la carte resturant availability was limited, this we were disappointed by because we were travelling with extended family and would have liked to do a few nice dinners. We spent most of our [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Family oriented vacation

A good variety of food at the buffet but need to book the gourmet restaurants when you arrive at the hotel. You don’t always get availability to dine at the specialty restaurants which can be disappointing. Daily events for children and adults to enjoy and lots of space to accommodate everyone at the multiple pools at the resort or the beach. We did find the beaches had more seaweed and rocks than we expected so we stayed mostly at the pools because we had young children with us.

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Kathy  - 

Verified Purchaser

Barcelo Maya Grand Resort: True 5 star

This was our 5th trip to this resort and it didn't let us down. It is a gorgeous resort with amazing attention to detail. No concerns and as usual we had a great time. Of all the resorts we have been at in the mayan' this one is our favourite.

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Private  - 

Verified Purchaser

El Dorado Seaside Palms: The staff makes the difference

The staff are totally dedicated to helping guests, especially the personal concierges. Sheila (our concierge) was the best help one could ask for. The grounds are very well kept, thanks to the workers. There are better beaches out there but the food and staff make up for that.

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: Royal Hideaway

Hotel was great. Unfortunately, although we requested a specific room a year ago, and on several other occasions, we did not receive it. Overall, everything was great, except a glitch in the booking of a private transfer.

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