Memories Flamenco Beach Resort: Super resort to go
Shiny clean clean Hotel, Food a 10 for the buffet, Asian restaurant a la carte a 10 ,Italian 4, Mediterania 1, Room 5325 nice view on the ocean 1 matress was sinking in a bit and I told Sunwing rep. Theatre really big and nice set up and shows amazing. Bar well design area . Beach snack bar super good. Every body that works there are nice, joking and laughing. Beach was nice, there are a bit of rock before getting in the water but its not a problem when having shoes. People still can get in easi [... read more]
Memories Flamenco Beach Resort: Good resort.
Good food. Grounds were good. Service was Fair to Good. We had numerous technical issues that were not addressed. The facility was very clean. Reception was excellent i.e. no delays, but identified problems were not addressed by technical personnel.
Memories Caribe Beach Resort: Needs some up-keep
Pool and bar and food staff were great, but the rooms need some TLC as well as some up grades. The beach was good but all the chairs were taken by 8am. Day time Entertainment staff didn't get things going like pool volleyball and any beach games.
Hotel Playa Coco: Beautiful setting and staff were wonderful.
Only unfortunate thing was that the resort was under renovation while we were there. Not able to partake in several of activities noted in tour book. No mini golf, biking, or wine bar. Main food area under renovation and alternate was in a screened in area with numerous flies. One evening at dinner insecticide was being sprayed outside dining area. Cuban people were lovely.
Sol Cayo Coco: Great family resort -awesome staff
We travelled with our two children (4 and 2yrs old) and their Grandparents. We all enjoyed our stay at Sol Cayo Coco. The hotel was very clean. The staff was great! We had a few hiccups but staff was very helpful. The beaches are awesome! All in all, it was a good vacation and great value.
Tryp Cayo Coco: Great beach, poor hotel
Hotel rooms old and tired, doors don't fit tight, letting bugs in at night. No elevators, service not consistent -Sunday, hardly any staff or service, by Wednesday more staff around. Poor food handling. Entertainment was excellent
Hotel Camino del Mar: Love this place
Example: What did you think about this hotel? (grounds, public areas, rooms, dining, features, etc.) Resort is a little tired, but the staff are great, beach is fabulous and the food is good. Management needs to work on better wine! Wine really bad! However, this did not take away from our trip. Staff amazing. Food good
Muthu Colonial Hotel: Fantastic value!
We were in the 18 block and could not have asked for a more beautiful ocean view! Very quiet and serene with a BEAUTIFUL beach. Our room was spacious, clean, and up-to-date. Many ongoing renovations being done all over the resort grounds but that did not impact our experience at all. Pools were great and most staff were very friendly and approachable.
Melia Jardines del Rey: New resort - All good!
The resort is brand new and half was still under construction as of April 26th. The rooms were nicely appointed and our mini-fridge was re-stocked daily. The food was good and plentiful in the buffet each day. The staff was very friendly as most seemed to be learning their new jobs as well as English. Bring water shoes to enter the water at the beach. The pools were nice and the bartenders will fix you whatever you want.
Hotel Playa Paraiso: Not impressed at all
We didn't get out room until after 6pm this was extremely frustrating as we were with out 10 month old baby. Also when we got to our room the maid was still inside cleaning it. We lugged our own suitcases to our room aswell. Bring your own beach towels they never seem to have clean ones. Very little shade by the pool. People leaving towels on chairs for hours to reserve them. Resort/beach was packed. Some nights there was a line up just to get into the buffet. The staff overall are nice and frie [... read more]
Memories Flamenco Beach Resort: Great Time!
The resort was clean and the staff were very friendly. Was amazed that the Assistant Manager, Lucy, was out and about every day talking to guests, she was very friendly. The opportunity for snorkelling was amazing! Our room had a leak from the A/C unit in the bathroom which needed desperate attention, it was starting to grow mold. First time in Cuba and was worried about the food but it was great, no complaints. Did the Diamond Club and it was worth it! The beach was great other then you have to [... read more]
Iberostar Origin Daiquiri: Very Nice Resort
Overall experience was Very Good. Grounds excellent, maid service very good, buffet very good, la cartes good, beach excellent, staff excellent. Had a great vacation. Would return to this resort. Thanks to Kim Hartlen at Trip Central Bedford NS for her recommendation.
Memories Flamenco Beach Resort: They're working at it!
We went because the cost was reasonable and it was classed as a 4.5 star. He food was good, the Al La Catres were very good. The main buffet was noisy and hygiene was a little subpar. The main buffet had higher end singers, pianists and other musicians for meal times but it was hard to hear over the noise. The service was less than we were usual in Cuba. The club seemed understaffed........ There were a few days when it was excellent but once we had filled out our questionaires the extra people [... read more]
Memories Flamenco Beach Resort: Very nice resort
Very nice resort. I went with my husband, 17 & 21yr olds and 21yr olds boyfriend and another family same ages. Rooms- spacious, great view of the ocean, nice setup,Canadian satellite working flat screen tv. Restaurants- great selection at the buffet, good flavour and quality. Asian and Creole were very good. Burger bar burgers are awesome.Snack bar pizza is great but anything else there is not so much. Pools- swim up bar pool is shaded, but seams to attract families with small children at one en [... read more]
Hotel Playa Paraiso: AMAZING WEEK!
Travelled with my boyfriend April 18-25th, 2015. Staff was awesome and so nice! We spent 85% of our time in the pool and ocean. Such a beautiful beach. The food was different, but it was fine for the week. We just ate what we recognized. Entertainment was good. They had nightly shows and beach parties. Activities and entertainment by the pool and beach during the day too. You could always find a chair at the pool or beach. My only complaint would be that people would leave there stuff under the [... read more]
Hotel Mojito: Fantastic time
My husband and I just returned from our 6th visit at the Mojito. As usual, the staff was terrific, always smiling and ready to please. Our room was perfect, as it had been newly decorated. The food and service was just great. We enjoyed the beautiful beach everyday. I would like to mention, one morning we couldn't find a spot in the shade and just as we were to give up, the guys that get the lounge chairs graciously gave us their spot. Thanks again! I also would like to say our favorite place to [... read more]
Memories Flamenco Beach Resort: Very average
The good things about this resort was their attempt at giving very good customer service. Staff was always working hard at keeping the resort clean and our room also was always very well taken care of. We had an ocean view which did not disappoint. Also, we very much appreciated the orientation session that was held the day after out arrival. The not so good... except for one day, our water pressure was very poor and hot water was non existent for over half our stay. Not to mention the towel rac [... read more]
Melia Jardines del Rey: Great Vacation
Comfortable rooms, amazing pool area, convenient beach access. Decent service for the most part; one bad experience in one of the snack bars where after 1/2 hour of waiting, all we got were menus. We left. Very nice having a 15 minute shuttle ride between the resort and the airport!
Hotel Playa Paraiso: Very clean and modern up to date resort
Rooms very spacious, bathrooms amazing (Nice soaker tub), good water pressure with hot water always, grounds very clean and well kept, pool very clean and spacious, our rooms in section 1100 very close to beach, pool, lobby and restaurants, huge variety of food choices, beaches very clean and spacious, I have been to Cuba on many occasions and I must say, this was by far the best resort I have stayed at, I recommend 100% and will be returning in the near future
Iberostar Origin Daiquiri: Nice resort but bad service !!
Very good entertainment team ! Nice beach and water but the sand full of flies. Nice room and room service but buffet and a la carte restaurants very poor service ! is too bad because the area is very nice but not enough attention to the clients and their needs.