Ocean Riviera Paradise: Amazing Resort

A newer resort. Clean,well maintained no resverations for a la carte only for Japanese . Adult building & pool if so desire as well as family suites. Nov 20/18”:..................................................

Catalonia Playa Maroma: Great beaches

Every thing was excellent with the exception of the bathrooms. Bedroom cupboards should be up dated as well as the main entrance area Grounds were great, food was excellent. Lobie activities was dead, need a piano bar or some form of entertainment. Regards, Christine

Valentin Imperial Riviera Maya: Beautiful Place

We had the Emerald Suite and it was absolutely beautiful. We had an ocean front room which was quite private. The staff at the hotel were always pleasant and they always treated you as a priority. One of the things that I didn't like was that I was with nine other people (so 10 of us in total) and most of the restaurants wouldn't sit us together. The max they would sit together was 8. We always had to split up into a group of 6 and a group of 4. I was paying a lot of money to be there, as wa [... read more]s my fellow travellers and I would have loved to be able to eat with everyone. Overall, this place was very beautiful and well kept. Would highly recommend.

Wyndham Alltra Playa del Carmen: Resort is 2 blocks from 5th Avenue in Playa del Carmen.

We were in an ocean front junior suite. It was roomy and we did not hear any noise from the hallway or our neighbours. Everyday the maid made us a new towel sculpture on our king size bed. Staff are key as they will help you regardless of their role. Even the security guard will help adjust the sun umbrella if he is near-by. Every staff member was friendly and eager to serve us. The only drawback is the beach has taken a beating from previous hurricanes. It is small and does not have the same a [... read more]mount of sandy beach as the Hilton across the road. Despite the beach we recommend Panama Jack Resort. It is good value for the price...everyday room service delivered breakfast to our room. At night we ate at the theme dinners but preferred the food , atmosphere and staff at the Italian restaurant. I have already recommended this resort to family and friends.

Barcelo Maya Colonial: Good value, great resort

This is still a great resort with lots of activities, especially for families with children. There are a lot of pool and ocean choices for loungers and several water parks for kids. Snorkelling here is still one of the best spots we have found in the Mayan Riviera with lots of fish, turtles and the occasional stingray. The staff are wonderful and bend over backwards for you, they work for very little pay so perhaps think about tipping them. A dollar means a lot more to them than us. The food  [... read more]was good, fresh, and lots of variety, especially good in the a-la-cartes. We enjoyed the large area of the resort, since we like to walk a lot.(this may be a drawback for some, although there are buses to ferry people around the resort. We also enjoyed the mini-golf course, lots of fun. The only real drawback we found was that the bed sheets were polyester, so they did not breath well and were very sweaty for sleeping.

Iberostar Waves Paraiso Beach: Amazing Resort

This is our 9th time at this resort. It has lovely grounds, great food and very friendly staff. We highly recommend this hotel to people with disabilities as the grounds are flat and very accessible both at the pool and beach.

Grand Palladium Select White Sand: Wonderful Resort

What can I say about this great resort. Nothing but good things. We have been to this resort at least 12 times. We have stayed in all parts of the resort and enjoyed all areas. The resort is huge so put on your walking shoes. Lots of wild life around and wooden trails through the jungle. Pools clean and lots of them to seat by. There are the really quiet ones and then the ones with all the partying. Bars a plenty. Bartenders excellent. Buffets and alcarts great. The food never disappoints.

El Dorado Casitas Royale: Wonderful

Was awesome but needs to be more handicapped accessible. Food and staff were amazing. Very romantic and you receive the whole pampered treatment which was great. Variety of places to eat and drink was a refreshing option.

Ocean Riviera Paradise: Great resort but avoid the time share concierge team!!!

This resort was very nice and the staff were wonderful. Friendly and very accommodating. We had booked into a Daisy suite but were fortunate to be moved to the El Beso section with a swim out suite as requested as we were there without children and had asked for a quiet area. The low numbers in the 1100 block are perfect for this and are very convenient for the main buffet and most of the restaurants and shops. Things we enjoyed were the foam parties (Currently its Tuesdays in the El Beso pool f [... read more]or adults only and Saturdays in the family Eden pool for everyone) and the Lion King show which was very spectacular and not to be missed. The Teppenyaki restaurant is worth a visit too as the show is very entertaining as your meal is prepared. This was the only restaurant that we had to book ahead of time as space is limited. You only book that on the day of attending unless you are part of their Privilege Club and they have a different process. The seaweed on the beach wasn’t bad this week and they do have a nice section of beach. If you wish to do a little snorkeling from the beach, I would recommend walking a few minutes south to the wooden pier by the Azul property nearby. My only complaint was the constant harassment from the time share concierge team which caused us to avoid the front lobby area as they hounded you there every time you came through. Trust me, there is a reason why they are being friendly and it’s not to be your friend lol!!!! The other annoying thing was the Spa guys who wait right outside the main buffet and push massages in your face both going in and out every time you go to eat.... I wouldn’t mind once a day but two to three times a day over a week gets tiresome after a while.... We usually visit Riu properties and this is the reason I prefer them. No harassment or pushy sellers in your face when you are there to relax.

Dreams Sapphire Resort and Spa: Great resport for families

Something here for everyone. Good hotel entertainment staff, very engaging with lots of activities and enough to also keep the kids busy. If you would like to have an experience away from the kids, then book a preferred room and you will have access to the adults only pool as well as other great benefits. Food and service was good. Beach is OK, not as clear water as in the pictures but that could have just been the time of year.

JOIA Paraiso by Iberostar: Amazing Resort

We were a group of 7 and all of us were 100% happy with Iberostar Grand. The rooms were large and really comfortable. The maid service was quick and always left me a happy note as well as chilled champagne and a roses bubble bath. Our butler jesus was always checking on us asking how we were and if needed anything. The food was delicous! The lounge service was top line. Any drink you wanted with top of the line liquor. With popcorn! The fresh water pools are really refreshing with floats availa [... read more]ble also and we always had a cabana available with a abundance of towels. They would set them up and the chef would bring people dishes of paella.Umberto and Alberto who worked the pool bar always remembered what your drink preference was and even concocted a new drink for us called a Dirty Canadain in Mexico.We even order lemon drop shots at the swim up bar. What fun. We loved the entertainment , service, food and the customer service. Not one complaint from any of us. We all plan on going again. Worth every penny. Thanks Iberostar!

Blue Bay Grand Esmeralda: Great Time

Overall a good resort. Stayed in building 5....best one in my opinion (close to the beach, close to beach bar and close to Jaal-Ha Restaurant....waiter Augustine was the best and treated us like gold) Rooms were clean and decorated nicely. Maid service was perfect .....with a new towel animal every day. Beach had some seaweed but was raked and cleaned up every day. As for the a la carte restaurants tried the Italian (very good), Steakhouse (very good food....waiter a little unconcerned/un [... read more]friendly) Mexican (good) Buffet restaurants were good....plenty of choices for everyone. Construction going on at 1 pool....didn't bother us....maybe if you were in building 4 it may have (supposed to be finished mid Dec 2018). Entertainment nightly at Black and White Sports Bar was great.

Sandos Playacar Beach Resort: Thoroughly enjoyed the resort...very nice

Loved the whole area, restaurants were great. A bit of trouble with room service ie cleaning but we worked it out. Lovely rooms . A bit of confursion getting on our ride to the hotel but it was very busy so was expected. All in all had a great time

Bahia Principe Explore Tulum: Amazing resort

Really liked the ambiance in here, had a good time to relax! This place is highly recommended for our family and friends, food was amazing and service is top notch. the only drawback is the people from timeshare being too pushy, other than that it was amazing

Barcelo Maya Grand Resort: Resort that has it all. Except.

Great facilities and location. Beach is spacious with lots of white sand, but water shoes is useful due to the coral. Lots of available chairs to relax in. Food is great with lots of variety, but does not cater very well to Gluten Free, as they simply said "everything has gluten" not very helpful, and did not seem to care except in the Japanese Restaurant. Not a very friendly resort as there was little socializing due to no musical attractions in the lobbies except for the Piano player who wo [... read more]uld play every second night for a short time. Had a hard time getting our room cleaned, as they missed doing it for 2 days, and had to ask them to do it on a third day after 4 pm. For us I thought this was going to be "Our" resort, but we would no go back to our needs of allergies and not a friendly resort.

Dreams Sapphire Resort and Spa: Now Sapphire Riveria

I found the resort very comfortable and accommodating. The grounds were maticulously kept. The staff were most welcoming and friendly; attending to all of our requests. A beautiful holiday. The beach areas require some attending. Overall, I enjoyed my stay.

Bahia Principe Explore Akumal: perfect resort---fully pampered

we went to this resort Nov 16-23 2018..we expected a nice beach , good service and decent food...Wow ! they surpassed all our expectations...Alex & Vera the butlers provided excellent service...you asked you received..Their ala carte restaurants were world class...The staff everywhere were accommodating and friendly...We could not ask for better WE WILL BE BACK

Bahia Principe Explore Akumal: A Great Time

This resort really cares about you and do their best to ensure you have every comfort offered. The rooms are clean. The scent menu nice and I appreciated the pillow menu. We had 2 fantastic butlers named Alex and Vera who were amazingly helpful. The grounds are gorgeous. The beaches are clean with a towel and drink service. I especially enjoyed the ocean in the relatively calm man made surf break. The transportation carts offered a valuable service and the evening restaraunts served delicious fo [... read more]od. We were extremely happy with the Baha’i Principe Akumal as our holiday destination and most definently will be back

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing Family Vacation

My husband and I went to this resort for a week with our 5 month old son as well as my brother in law, sister in law and their 9 month old daughter. We were nervous about taking the babies to Mexico but had no reason to be thanks to this resort. Besides being very accommodating to families the resort was beautiful, food was amazing and staff were very friendly and helpful. Our room was set up with a crib, baby bath and bottle sterilizer. Our room was very clean and our personal concierge made su [... read more]re we had everything we needed. We tried every restaurant and enjoyed each one, all of our servers were incredible and the food was delicious. Couldn’t find a thing to complain about. Would definitely go back to this resort even if we weren’t bringing the kids.

El Dorado Casitas Royale: Fantastic Getaway!

The Casitas were private and quiet with dedicated pools. Individual bartenders that got to know you and your preferences. Excellent choice if you want to recuperate from the daily rigours. The good: The food and liquor is well above the average resort food. Pools are clean and we'll maintained. Fuentes Culinary Theatre is worth doing more than once, but is a 2+ hour dinner. There are usually enough beach beds to go around in the Casitas section. If you want one a a main pool, the [... read more]y are usually available at 8 am. The not so good: Even in off season, most restaurants have a short wait (20 minutes or so) to get a table at lunch and longer at dinner. Reservations are not supposed to be required, but are highly suggested if you want a specific one. In 4 orders of room service between us and a group of friends, 2 orders were accurate. Two were incorrect in what was ordered vs delivered. The Casitas are slightly out of the way from the main pools and restaurants. Shuttles mostly take care of this. Other notes: As a general reminder, bring a reusable straw with you to the resort. Most are trying to cut down on single use plastics.