Bahia Principe Escape Sian Ka'an: Great place, food and staff !

We thought this hotel complex was quite large but beautiful and easy to get around with the tram service system that they have in place. The staff are amazing and work really hard to make everyone happy. We enjoyed all the various menu options and ate way too much! We enjoyed every moment at this resort and would not hesitate to recommend to our friends and family. Love Mexico !!

Blue Bay Grand Esmeralda: Terrible experience

I went towards the end of the month and my sister and I were harassed to go to some sales meeting. They called my room several times. Waited outside our building we ended up having to hide just to try and enjoy our visit. Aside from the harassment the rest of the staff was very friendly. I just had to avoid the lobby as much as possible. The food and alcohol also tastes terrible. Never going back

Blue Bay Grand Esmeralda: Underwhelmed

So, where to start? The hotel room was a bit rough around the edges. The bath was dirty, the shower curtain, dirty. The countertop, dirty. There were cockroaches in the room. Now onto the food and beverages. Everything is disgusting. Don’t bother eating or drinking anything. The staff were pretty friendly. Pool was nice, but the beach was grungy. And lastly, we were harassed constantly to attend a seminar. Even after saying “no” many times. Other than that we had a great time...

Iberostar Waves Tucan: Fantastic Holiday and Great Value

Immensely enjoyed my first experience at an Iberostar resort. The Tucan is listed as a 3.5 star property, however service, food, and rooms is 4 star resort at 3.5 star prices! Rooms were large, beds comfortable, service fantastic, grounds wonderful. I will be returning to this property next time I am in Riviera Maya/ Playa Del Carmen. Lynn Lafond

Ocean Riviera Paradise: 4 star resort - needs fine tuning

Stayed October 24 to October 31 Beach was good with a few rocks here and there - no seaweed at the time. water shoes would be a good idea Food. 4 star. Main Buffet was ok. Nothing special. Beach buffet definitely needs better selection of food. Drinks. 5 star. Top shelf liquor Pools. 5 star for there size and numbers but way to loud at the party pool - music constantly pounding which carried through to other pool areas. Rooms 3.5 star. Size and decor was good. But They all sme [... read more]ll musty. Had to relocate from initial room - second room was better - talked to other guests. Same complaint - other than that they were ok. Restaurants - if they were open they were ok. Mexican restaurant worth skipping. Italian and blue moon was the best. Most common areas are air conditioned. 5 star. Massage would you like a massage. Heard this question at least 20 times a day. Lol. Would I go back. Yes. Would I spend more than $1000 out of Toronto. No. Things to do. Out the front doors of resort. Nothing close by. Take taxi to 5th avenue for shopping. 240 pesos or 15 US dollars. Kids and families will love this place. Adults looking for quite time will not.

Iberostar Selection Paraiso Lindo: Excellent getaway!

Grounds are beautiful, staff is very friendly, great restaurants and lots of activities to do! Snorkeling off the beach when it wasn't too wavy, beach volleyball, tennis, gym, fun competitions on the beach run by resort staff, clean pools and quality food. Would highly recommend this resort for families or a couple's getaway.

Dreams Sapphire Resort and Spa: Nice resort

The staff at the resort were great especially at the preferred pool. The food was good and a good selection for a smaller size resort. The shows were fun and lively and again staff was great . The one warning i have is not to be fooled into going to the VIP presentation . It is high pressure and very misleading

Bahia Principe Explore Coba: Fantastic resort - we've been there 9 times now!

We love it because it's a BIG resort, so if you like boutique hotels it's not for you. Lots to do on the resort itself with 4 hotels on the complex, 4 buffets, 10 a la carte restaurants, numerous pools and beaches. Some of the beaches did have a lot of seaweed this visit, but they clean it up. Food is great and caters to all tastes. Rooms are large and clean and there's plenty of english channels on the TV. There is free wifi in all the lobbies and it's quite fast. You have to pay if y [... read more]ou want it in the rooms. Weather is usually 30+ every day and watch out you burn really fast! Plenty of local sites to visit, but watch out for the tour operator's prices, they are much more than you can purchase on-line before you leave or even from the hotel directly.

The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort!

This resort was very nice! It was very clean, the staff were very friendly and the resort was well kept. I was a little disappointed in the food selection as well as some of the restaurants being closed on certain days. We missed a couple of them due to having the incorrect schedule. The beach was small.

El Dorado Seaside Palms: Sensimar El Dorado seaside suites

My husband & I stayed in a premier swimup on the older side of the resort and absolutely loved it! The rooms were redone but you could see the age but did not affect or impede our stay or enjoyment. The food was absolutely Devine for an all inclusive & the service with many many kind staff was great to have!!

Iberostar Waves Paraiso Beach: Excellent Resort

Checking in Danielle was very young but patient with four ladies that had sent many request for a special birthday and wanted rooms all on the same floor. Clean rooms, grounds were very pretty and well kept. People were very friendly, excellent staff. Especially Lolli, Lucas, Lillian and the the waiters and waitresses in the dinning rooms.

Dreams Jade Resort and Spa: Very Relaxing

Hotel was excellent. Our third time to the Now Jade. Food was very good at all the restaurants. The staff were amazing again! Misheal at the pool was great. Jesus and Lourdes at breakfast were awesome too.

El Dorado Seaside Suites: Perfect resort for a relaxing vacation

Everything is 5 stars - the staff, the drinks, the food, the grounds and rooms. I highly recommend the beachfront/view rooms for their location right on the beach. The is a resort suited to people who like a low key, quiet place for R and R.

Paradisus Playa del Carmen: Best trip !!

Everything was amazing. The pools the food and the staff and beach. The set up of the resort was great easy to get around after the first day. All the entertainment was great! Bands a DJ and backstreet boys cover. We went away with 8 friends ages 26 to 30 lots to do. One suggestion for people going to adult pool is to bring your own music down to the pool. There is music playing but not very loud if you want a bit more of a party. Everything else was perfect. Food was the best I've had yet at a  [... read more]resort. Rooms were amazing and grounds were clean and staff was very friendly.

Riu Playacar: Great Vacation!

The RIU Playacar was a great place to stay! From the reception where we were able to get our room at noon instead of at 3pm through to the easy checkout, we had a great stay! The room was immaculate, loved the towel art every day. The food was abundant, flavourful, different choices at the buffet. The a la cartes (we tried the Americana and Mexican) has great choices. The amount of food at the a la cartes was way too much. The steak took up 3/4's of my plate! The pools and grounds were ke [... read more]pt clean every day. The public washrooms were fantastic. The entertainment crew was great. Some of the shows were a little cheesy but expected. My husband said he would return to this resort after the 3rd day there. That's a big compliment from him. The only thing I was disappointed in was the Sunwing Rep who was no where to be found after our first day there. We booked our return transportation. When we went back to book an excursion, he couldn't be found on day 2, 4, 5 or 6. We booked with a local agency and had a great outing.

Unico 20 87 Hotel Riviera Maya: Most amazing place we’ve been

We have gone to a lot of the top resorts in the Carribean and bar none this place is head and shoulders above all the rest. From the decor to the service to the food to the spa to the personalized attention it cannot be beat. Our thanks to Susan Snider for turning us on to this place. If you go and are beach lovers, the extreme left of the property is the place to go-if not there is lots of corral. Treat yourselves and put this on your have to visit list!!

Grand Palladium Kantenah: Great Resort

This resort was amazing. Staff were very helpful and the food was great. Plenty of Ala carts with no reservations required. They have a food allergy program which was very helpful to us as my wife is gluten free. The chef would come out and explain what she could eat and even offered to make something extra. If you have food allergies this is the place to go. Nice beach although there were a few rocks getting in to the water but fine after that. Pools were good. Would go again

Secrets Akumal Riviera Maya: OUTSTANDING RESORT!!!

By far, (and I have been all around the Caribbean to many resorts including Sandals) this is the BEST resort I have stayed at!!! From food, service, grounds, rooms, beach, amenities and the list goes on!!! Not ONE complaint or thing I would change!!!

Hotel Xcaret Mexico: Worth every penny

Hotel Xcaret is by far the best all inclusive resort I have stayed at. The service and amenities are excellent and having access to all the eco parks from Xcaret is a huge bonus. Staying at Hotel Xcaret is a special and unique experience. Just book it you won't regret it !

The Reef 28 Playa del Carmen: Great location and great resort!

My wife and I had a great week at the Reef 28. Food was great staff was good. It's a brand new hotel so some staff are training and learning the ropes. Rooftop was a great spot to hang out. Music was inconsistent and too loud on the rooftop. Steps away from great shopping and great restaurants! Mamitas Beach club was very nice. Not cheap though!