Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Julden  - 

Verified Purchaser

Melia Jardines del Rey: Good service!!

This was our first trip to Cuba. Cubans are very friendly and we loved the service we got!! The rooms are nice and big, the mattress was a bit hard but we slept very well. There is a huge problem with the shower drain as water spills in the bathroom... poor construction. We were in Bungalow 12 and we felt it was the best one. We had oceanview room, not much view but we enjoyed the privacy. The restaurants were not all in there official spot, but they were all open in temporary sites anyways. We  [... read more]

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Bcramer35  - 

Verified Purchaser

Melia Cayo Coco: Melia Cayo Coco - Great resort!

The grounds were very well kept and the staff very friendly and accommodating. The beach was the best part. We attended for a destination wedding and the ceremony was fantastic and the dinner excellent - the best food we had all week. The rooms were very nice and spacious. We were in a junior deluxe suite, very close to the beach which suited our needs. I would definitely recommend the Melia. It's a smaller resort with big personality. I just wish we had of been there to see the flamingos.

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Schulty  - 

Verified Purchaser

Hotel Vigia: Perfection

Love this resort. Was our 4th time, and have no complaints. It's a 3.5 star so go with expectations of a 3.5 star and you will love it. Beach is beautiful, but the biggest asset is the staff. They will do anything for you, and if you have any problems they will be quickly rectified. The resort is not perfect, as it is 17 years old, but it is in such a beautiful setting, it really depends on what you're going away for. If you need marble sinks this is not the place for you. If you need a place to [... read more]

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CubaWedding 2015  - 

Verified Purchaser

Melia Cayo Coco: Really nice resort

Liked that this resort was small and intimate. Staff was always friendly and accommodating. Nice and picturesque to stroll around the complex in the evenings. The soft lighting and paths were very enjoyable. The snack bars and restaurants all served excellent food in abundance and variety.

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Garhart  - 

Verified Purchaser

Melia Caribe Beach Resort: relaxing vacation at the melia Caribe

This is our second trip to the Melia. first time we stayed in the adults only royal service section this time we opted for the elegance club. Our next trip we will return to the Royal service as we found the pool and the exclusive restaurants for the adults only section well worth the upgrade. The restaurants offer excellent choice, however they removed the reservation process which tended to make the wait longer to get into the restaurants. Our room was very good and the house keeping staff wer [... read more]

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Staceyjackson  - 

Verified Purchaser

Melia Jardines del Rey: great time at Melia Jardines Del Rey

Overall this resort was wonderful Things that need improvement: front desk. None spoke very good English They were consitately rude not helpful, and never had enough people to help when needed when you need something we went to customer service and they were wonderful No toilet seat for one of our parties for 3 days The lobby bar didn't take the time to make a good Mojito and people go to Cuba for Mojitos our highlight of our trip was or HolaSun rep Orlando He was very helpful our beach party/pi [... read more]

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Sab and nat  - 

Verified Purchaser

Starfish Cayo Largo: cayo largo beauty

This resort is of older vintage but was well maintained . The beach was wide and very long for those who appreciate long walks . The surf was very strong ( red flag most days ) at the resort but the other beaches very close to the resort were much calmer . Food was good by Cuban standards my wife ate turkey on two occasions and the thin crust pizzas were also good . If you like fish they have a wide variety at the lunches and dinners . They barbeque at lunch at Zun Zun - usually pork and chicken [... read more]

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Coco1968  - 

Verified Purchaser

Starfish Cayo Largo: Nice beach !!!

The Beach was really nice ! Just in front of the hotel, there was no rocks, just very nice sand ...food was good for Cuba. It wa clean everywhere , staff friendly and dadicated, very calm and relaxing !

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Fofina32  - 

Verified Purchaser

Melia Las Dunas: wonderful and relaxing

Large resort that accommodates families and adults alone on opposite sides of the resort. Stunning beach. Food above average for Cuba. Service good. Difficulty getting towels and linen changed but think that is a problem throughout cayo Santa maria, not just at melia las dunas.

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MilaS  - 

Verified Purchaser

Melia Jardines del Rey: Great place to be in 1 year

Great service at reception, wonderful restaurant ( main) and great entertainment. As per the beach, I would rate it at 1. Dirty and was not prepared for a day. Some areas were under construction. There is no flowers, shrubs and trees

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Magda  - 

Verified Purchaser

Melia Nassau Beach Resort: Enjoyable Resort

Gorgeous beach, but lacking umbrellas. Beautiful grounds. Clean rooms, but had to ask for change of mattress and providing hair dryer and soap. Good food in restaurants but not so good in self service "Market". Cheerful staff but management could be improved. Lack of orientation information on arrival.

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Kim15  - 

Verified Purchaser

Zel Cozumel: Great time!!!

The hotel was very clean. The staff was friendly. The beach was great. But the buffet wasn't tasty (but I'm picky). This was our first south beach vacation and I would recommend this resort to family and friends

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Bharve 22  - 

Verified Purchaser

Paradisus Princesa Del Mar: Amaxing Resort,

First time visiting Cuba, Definitely a 5 star resort, room was very spacious and comfortable, food choices were amazing an delicious. Resort staff were very friendly and accommodating. Beach and pools were very clean

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Patrice  - 

Verified Purchaser

Melia Jardines del Rey: Wonderfull Vacation

Best service we have ever had by too many employees to list.Food was very good.They always had a cleaning lady on duty for every washroom all the time. Never had to run after bottled water or coffee for our room . Our location was fantastic near the beach on the third floor with a comfy king size bed. Plenty of hot water.High end liquor at the lobby bar.We have been to Cuba a dozen times & this was the best we have experienced.

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Kiki777  - 

Verified Purchaser

Melia Peninsula Varadero: good

Grounds are well kept, staff is good, medical staff doesn't speak and barely understands English ...the doctor was speaking Spanish to me....i do not understand Spanish........frustrating (keep in mind when traveling with a child) was very hard to understand and explain. Cleaning lady was awesome (name Lethicia). Overall the service is good, we where checked out the hotel the day before, so the reception people made a mistake.

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DebA  - 

Verified Purchaser

Melia Las Dunas: Most Amazing Beach!!!

Resort was beautiful. (Although it takes about 90 minutes from the airport) Rooms were nice, clean and spacious. The grounds were very well kept, as well as the pool, restaurants and bars. Speaking of bars, the lobby bar was fabulous!! Drinks were awesome! Ask for almost anything and they will make it for you! :). Great friendly staff! We tried the French, Italian, seafood and oriental, they were all very good but if I had to pick one I would say French was my favourite (good steak) and second w [... read more]

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Travelguru  - 

Verified Purchaser

Melia Las Dunas: Great time

Weather, Beach, resort all amazing ! Beer garden had amazing morning breakfast. A lot of different food options which was a great option. Would highly recommend. The staff was very friendly and made sure we had everything we asked for. Make sure to catch the staff that fills ur fridge u can always request extra water beer or rum

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Ballentine  - 

Verified Purchaser

Tryp Cayo Coco: Best plaće in Cuba!

Beach is perfect, staff is wonderful. Food is good and rooms are simple but ok. I have been there several times already and it always feel like going back to distant family. Will be going again guaranteed :)

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Bonnie2015  - 

Verified Purchaser

Hotel Camino del Mar: it is great

hotel and grounds are keep very clean. people were all friendly and helpful. food is really good. beach is nice . they were fixing the peer so it was safe for people to walk on. music and games were fun to get involved in

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Cher56  - 

Verified Purchaser

Hotel Camino del Mar: Awesome resort

This hotel far exceeded my expectations. The food was always good and eating area very clean. The staff was amazing and so friendly. Stunning beach and very nice rooms. I would recommend this resort. Thank you for the memories.

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