Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Hana  - 

Verified Purchaser

Starfish Jibacoa: Best of the Best

Hello Dear Traveler We enjoyed each and every moment at this resort and to those who complain about it (don’t listen) to their reviews please it’s unfortunately underestimated resort. It’s the best customer service we’ve ever had and the location was amazing very beautiful area with mountains and landscaping, the trees are gorgeous. Also close to Havana The only thing we missed Not to much entertainment or programs that involved us as a visitors it’s mostly Cuban salsa dancing f [... read more]

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Private  - 

Verified Purchaser

Los Delfines: Very disappointing

Had the same set of 2 bath towels for two weeks. Food was cold and the same everyday. Wine with meals was just an occasional treat. No pillowcase on my wife's pillow. Broken towel rack on bathroom, broken sliding balcony door. Other than that it was ok. Staff was nice and friendly. Locals staying at resort got preferred treatment in the dining room and on the beach.

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Joanne  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Nice place structurally

Beach was nice. Ran out of food by day 3-4ran out of vodka day 3. No bread, veggies, fruit, butter, milk.staff were constantly begging for us to get them food and drinks. Only 1 bottle of water offered to the room of 2 people daily. NO BUFFET all week, NO entertainment all week, store had NO snacks, and was hardly open. On the last day of travel we were offered a wiener on a plate was all that was left to eat in the resort. With a 12 hr day ahead of us, kinda pathetic.

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Cars  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Nice resort structurally

Well, they ran out of food, vodka, pop. We had NO buffet all week, NO entertainment all week. Staff were nice but shouldn’t be up and running if it’s not ready! By the last day we were offered a hot dog wiener cut up on a plate before we left. No bread, butter, milk, veggies, fruit. Staff were constantly begging for us to get them food and drinks. No snacks in the store that was not open very often.

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Blaine  - 

Verified Purchaser

Iberostar Selection Holguin: This was one one my favourite hotels in Cuba . Been to 8 different resorts this one is best by far .

This resort seem to have everything you needed for a good holiday.. Food was good apart from the odd shortage , but never a real concern. Staff were great and took care of all our needs and never had to wait long any where .

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Lisa A  - 

Verified Purchaser

Melia Jardines del Rey: Melia Jardines Del Rey

Hotel was in a great location, rooms are spacious, clean and bright. Booked ocean view and it was worth the extra to be close to the beach. Also puts you close to the lunch buffet. Beach is nice and long for walking, and you could be far out in the ocean without it getting deep. Water shoes might be good for some people as there is some coral along the shoreline. Pool area is really nice, with a snack bar right there. At this time the a Al carte restaurants weren’t all opened but being r [... read more]

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Private  - 

Verified Purchaser

Playa Costa Verde: A nice experience

It is not our first time in Holguin, but it is our first time in the Costa Verde hotel. Playa Costa Verde is not a new hotel, but it has wonderful grounds (which is important to us, we like walks), a nice long beach and a pool, and it is reasonably maintained. We considered newer hotels such as the Iberostar but the Iberostar has a tiny little beach with no shade. Get your mosqitto repellent (the trees on the beach are mosquitto traps) and your sunscreen and your are set. We had 10 days of perfe [... read more]

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Dannie  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Fantastic resort!

After many years of going to Holguin, we decided to change our hotel stay for Gran Muthu. Vacation was fantastic. Everything requested was as expected. The service we obtained from Nore and his staff was excellent. We only encountered one issue and it was the Manager of the front desk who needs to learn to speak English and learn to be customer oriented. (I think he feels he is in charge of the army :-) Would not hesitate to book again.

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Cindy  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: We will be back !

Recently spent 11 days at Iberostar Bella Vista , have not been back to cuba in 6 years so wasn't sure what to expect reading all the reviews on shortages since the pandemic . Staff are fantastic , room was spotless and clean everyday, no beer , pop in mini fridges but 2 bottles of water daily . You can purchase beer at resort or duty free , no tequila at resort which we don't drink it anyway , wine was great red & white . We bought star prestige so more choices for food & booze were a bonus  [... read more]

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Private  - 

Verified Purchaser

Starfish Jibacoa: Recommended

I enjoyed the beach, food was at a higher level than whats expected in cuba. Staff was very friendly and provided great service. Rooms were clean and comfortable (especially the bed). Entertainment was sub par but that’s my only gripe.

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Mr T  - 

Verified Purchaser

Blau Varadero: Amazing

Hotel layout as compared to villas a better choice Elevator takes a bit a time Room good Toilet paper is hand paper Wifi. Not good for iphone Purchase from home roaming better Pool great Beach fantastic No selection of drink ideas. Think of your own Piano player great Shows need improvement they just dance with the crowd Cuba has fallin into “tip “catagrory Rough times less food. Good healthy selection. Eat like at home Clean place didnt find one insect. Sad to hear that a  [... read more]

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Private  - 

Verified Purchaser

Brisas Guardalavaca: Not 5 star as indicate,

This Hotel now is for the local people and is no good for the Canadians on the food line, they step in front of you. you can not keep a chair on the beach They go and a seat on your chair, I was 16 Times in this Hotel, but I will think to go back again. Thank you Brisas Hotel good by!

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing Beach

Let me begin by saying that we had a fantastic week at this beautiful resort. Our goal was to have an inexpensive get-away to a beautiful beach resort and we are very happy with our choice. We have done a fair bit of travelling over the years and the complainers never cease to amaze us. The staff work very hard to keep the resort running smoothly. Thankfully, we came across several like-minded people who agree that we were lucky to enjoy such great vacation at a exceptionally low cost. Beac [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Santa Maria: Best resort ever visited

Great customer service, staff went over and beyond to help make our stay enjoyable, very clean. Have been in many other resorts but Melia Cayo Santa Maria is on the top of the list of best experiences we ever had in Cuba. Rooms are large and comfortable. Beach is very clean and beautiful. Strongly recommend this resort.

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Private  - 

Verified Purchaser

Hotel Mojito: Another Wonderful Visit to Mojito

Mojito is a small resort that is staffed by absolutely amazing people...this is why we return over and over! After a long 3 years away due to COVID I was finally able to return for 3 weeks this November. The first thing I noticed was all the hard work the staff did during the COVID period to refresh and improve the surroundings - freshly painted buildings, the addition of a spa tub, extensive gardening etc. - the pride the staff take in their resort is evident everywhere. There are still m [... read more]

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TdbAnne  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Great getaway for sun and relaxation

We got a great deal just before busy season, so it felt spacious and easy going. The hotel service was great, the staff work hard to please guests. The hotel itself is relatively new, the pool was enjoyable, and had a nice decor. The food was a highlight, being our favourite in all trips. The buffet was always well stocked and had staff to make sure portions were cleanly served. The quality was overall great considering they do have supply issues with things like condiments and a few items  [... read more]

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Rest and Relaxation

The Royalton is a small resort perfect for R & R. Variety of Food that is excellent and plentiful with lots of variety. No buffet, however, you could always ask for seconds or even thirds. The drinks at the main bar where outstanding. Loved the 24-hour snack bar and drinks. Clean and well-kept grounds and rooms. Butlers, maids, waiters, bar tenders, gardeners and Manger go above and beyond to service you. Beach is beautiful with white sand and crystal-clear water. We loved that the beach was qu [... read more]

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Private  - 

Verified Purchaser

Paradisus Varadero: Good resort

The hotel was great not much water pressure in the room showers or hot water, the food was ok at the buffet not much flavor or variety a la carts we did Cuban and Italian they were both very good delicious food. Knowing about the state cuba is in did not expect much in the way of the food but expected a little better that what we had at the buffet. Beach is beautiful staff is amazing and friendly

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Private  - 

Verified Purchaser

Grand Memories Varadero: Ok resort

Well I didn’t have hot water and my television didn’t work at all; and my balcony door was broken and couldn’t close properly or lock. Overall it was ok but I didn’t like the room and food ; service was good

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Vladi  - 

Verified Purchaser

Paradisus Rio De Oro: let's go again !

Amazing Resort ! Full Relaxation and recharging your battery ! No any covid restrictions ! Happy people are around you. Friendly staff. No highrise buildings with elevators. Not crowded resort. Most of tourists are from Canada and Germany I wish to stay longer. Cheers !

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