Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21870 Reviews)

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Nick  - 

Verified Purchaser

Ocean Riviera Paradise: Incredible Resort!

This resort is a paragon for all inclusive resorts. It perfectly balances fun, relaxation, and entertainment. I came here with my wife for our honeymoon for a week and it wasn't long enough! Will definitely be coming back.

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Private  - 

Verified Purchaser

The Sens Cancun: Worst trip ever !!!

Staff that were not being tipped were super rude. Unfriendly and I accommodating. They wouldn’t restock water in room they tell me call 0 but no one would ever pick up. Ask at front desk and they would forget. Had a leak from the ceiling the entire two weeks no one fixed it I slipped on wet floor. Pool was freezing cold onky good thing was the beach. It was calm and shallow to swim and warm. Food was not great and same thing every night. They watered down the juices. I bc feel like they ju [... read more]

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Private  - 

Verified Purchaser

Dreams Jade Resort and Spa: Trip

Second time at this resort had a great time. The food was good all the restaurants were good we did have a problem getting face clothes for our room but would call house keeping and they would send them right away

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Do not Swim with Dolphins

I'm giving a lower star review on the hotel based on the archaic and cruel practice of swimming with dolphins. These beautiful creatures are taken from the ocean and their family pods and used and abused for our entertainment. The mental stress and physical damage from the chlorine used to keep the tanks clean burns their skin and eyes. I hope in the near future there will no longer be a demand for this form of 'entertainment' at the expense of these beautiful dolphins. The hotel, grounds ar [... read more]

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Private  - 

Verified Purchaser

El Dorado Royale: Beautiful Place to Vacation

My favourite resort we have been to in Cancun. The food was amazing, staff was super friendly and welcoming. COVID protocols were in place and we felt very safe there. Would definitely come back again

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Private  - 

Verified Purchaser

Riu Vallarta: excellent resort

the upgrades over the past year and a half have improved the esthetics of the resort. staff are very friendly and helpful. from the moment you walk in the door, marco polo, was as friendly as ive ever had in PV to Eli and Karen in the buffet restaurant were exceptional. it was a pleasure not having to book a reservation for the a la carte four restaurants.

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Great family reunion

So wonderful to travel to an all inclusive again after and unfortunately during COVID. The resort responded very well to these times. Staff always had masks on, we needed masks to enter dining facilities, with a disposable plastic glove to use gathering food at the buffet. Capacity was also limited. The actual PCR test required long line ups even though appointments were scheduled. However we received the results in due time. Please note, if you pay in pesos you save a lot of money! In general, [... read more]

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Beautiful resort

Really enjoyed all the included activities. So much to do you don’t even need to leave the resort. Everything very clean and well maintained. Room was nice, clean, fridge stocked, water bottle in room. All restaurants had good food, buffet had good variety. Restaurant at pool also good, almost same thing everyday ( hamburgers and hotdogs etc). Did free shopping tour, pretty interesting. Have to stay 45 minutes at jewellery store, 30 minutes at Tequila store (free tequila tasting which was ac [... read more]

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Private  - 

Verified Purchaser

Majestic Elegance Costa Mujeres: Great resort

The hotel was wonderful. We had an amazing stay at Majestic. The staff were very accommodating friendly and always greeting us with a smile no matter the day and time. There was a great variety of food, endless drinks and entertainment. The only downside would be the state of the bathroom in the suite. While the sink and tub areas were spotless, We were disappointed to see that the toilet and shower area were quite nasty. No matter how many times we had them cleaned, it just looked old crusty an [... read more]

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Private  - 

Verified Purchaser

Dreams Natura Resort and Spa: Decent Resort

The facilities are new and well appointed, but the area is underdeveloped and thus shows some fairly ugly wounds eg unfinished resort 500 ft from the hotel and rotting grasses on the beach as a result

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Maintenance issues

Days 2 to 4 of our week long stay we did not have hot water in our shower. The door to our room came off the hinge on day 4. The ceiling fan functioned poorly. The TV didn't work at all. The hotel is in need or repairs throughout.

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Bob  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Canadian at the Palace

Resort was good,food good,staff excellent,locals the best Some Americans travellers rude trying to trip little kid running around,in a kid friendly resort . I can tolerate rude,but this was too much to witness Told the rude table it was a bad idea to trip another mother kid. So watch your kids around rude Americans that feel entitled.

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Private  - 

Verified Purchaser

Secrets Huatulco: Great Resort

Wonderful location, staff and weather. No complaints whatsoever. Would recommend this resort. Very clean with Covid-19 protocols. Good selection of restaurants and amenities. Local area is good for shopping and very safe.

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Private  - 

Verified Purchaser

Secrets Huatulco: Could be great.

The hotel is now 10 years old, and needs attention to details if it wants to be viewed as 4.5 star. The rooms and furniture are dated, and the restaurants need a complete revamp, including menus and ambiance. Covid has put a damper on investment I’m sure, but now is the time to upgrade. Towels at the pool are wearing out, and the lounges have seen better days. It’s a beautiful setting with and amazing setup, but it is running at a 3.5 star presently. Hoping that Hyatt purchasing it will inje [... read more]

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Jay1  - 

Verified Purchaser

Riu Tequila: Fantastic

I was at this hotel16 years ago. The renovations they have recently done are amazing. The staff always smiling 😃. I would go back.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Marty  - 

Verified Purchaser

Riu Tequila: 5 STAR RESORT

Hotel was refreshed recently. New beds and furniture including washroom and shower. It was very nice. Even tho beach was a short walk it was well worth it, I would stay at it again. Food and bars were amazing as so was the service. Only thing that grossed me out was the swim up bar at the pool as it had a different tint to it as I suspect most guests would not use the washroom.

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YYCDadof2  - 

Verified Purchaser

Bahia Principe Explore Coba: Great stay again

This was a great stay for us. Be warned, the resort is large. I logged the distance around the coba and its around 1.5 km, so get ready for some walking. There are carts which can take you to various locations, but their primary purpose is to take guests to the beach, to the main Hacienda (store/ entrance) and to the other resort lobbies. The staff were very prepared for the increased health situations, with all of them being masked, and temperature checks being done at the buffets.  [... read more]

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Fixer  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Big Hotel

It was our special birthdays and some one had mentioned this 5 star hotel Adults Only you pay a little more but you get treated like a King. first of all its a Big Hotel ,They have a section called Diamond Club hideaway for Adults Only to get pampered but you really dont, you get a day shift and a evening shift butler, We seen our Butler the first day and then that was it,we couldn't find him or get a hold of him.In one week we called four times for service to have our in room bar stock with wat [... read more]

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Robyn  - 

Verified Purchaser

Catalonia Riviera Maya: Mixed feelings

Food was great, but unless you have a “privileged” room, you can’t use some of the bars or restaurants. And it was so busy that when we tried to book the ala cart dinners, there were none available so we had to eat at the same buffet every day. The staff were semi-friendly but not overly friendly. The rooms were okay but the bed was very uncomfortable, so bad sleeps and they started doing construction at 7:30am one morning. The beach was rocky and awful. The sand by the volleyball wasn’t [... read more]

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Guyy  - 

Verified Purchaser

Catalonia Riviera Maya: Great resort, very relaxing, some concerns

My girlfriend and I had a nice relaxing time a tthis resort. It is very lovely and was a great value for the area. we both had a couple things we would highlite Her: - food was great, healthy and delicious options - getting access to the ala carte was very competative. you need to reserve everything as soon as you get there or you're out of luck - There was no Wifi in the room, there is sections and rooms that do have wifi but not some of the rooms further from the main buildings, [... read more]

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