Dreams Aventuras Riviera Maya: Where wedding dreams come true.

My youngest sister brought along 28 of us to wed her long time boyfriend at the Dreams Puerta Aventuras in Mexico. This resort excels in service and weddings. Many in our family have backgrounds in hotel restaurant mgt., catering and culinary arts. We were treated to a smooth and faultless 2 days of wedding ceremonies. The decor, buffets, service and staff were exceptional. I found myself many taking pictures of the food, wedding facilities, and decor for future reference. If you are plann [... read more]ing a destination wedding, this is the place to go. The seeweed was out of control despite the resorts best efforts to provide a clean beach. Thankfully Mexican waterfront is public and we walked a few minutes away or had a free resort driver take us to another location to swim after our shopping tour. By the way the snorkling was par none. A tremendous variety of exotic fish, including Baracuda, sting rays, jellyfish, lobster all in 6 foot deep water.

Dreams Aventuras Riviera Maya: Nice resort

The service at this resort was first class, they bent over backwards to help they were very friendly and fun to deal with, the rooms were nice the resort is a bit older but very clean and the nightly shows were amazing my only complaint was the beach was small and the sea weed was uncontrollable, they had workers working on it every day and they could not clean it up.

Dreams Aventuras Riviera Maya: Dreams

Was there for an amazing 8 days with 29 of us for a wedding. The wedding was absolutely beautiful with the coordinator doing a wonderful job (Bren). Everything was excellent from the room to the Restaurants pool entertainment was fabulous. The entertainers are the nicest group of people. Excursions was safe along with the little town Puerto Adventures. The paramedic on site (no charge) was A1

Fiesta Americana Riviera Nayarit: Clean Resort

Hotel overall was nice, well taken care of, clean rooms, pools were great, beach was nice, staff very nice.Food selection was limited and not much variety, overall nice hotel but if your looking for excitement I would not recommend this resort.

JW Marriott Costa Elena Resort and Spa: beyond amazing

everything was beyond amazing, no complaints. we wish we could have stayed a bit longer. Staff was extremely friendly. Food was excellent, and the guest were very well behaved. Activities were awesome. will do it in a flash anytime.

JW Marriott Costa Elena Resort and Spa: Most incredible vacation!

Nothing but amazing things to say about this place. Food is beyond incredible, staff is always ready to help and WANTS to help. Rooms are gorgeous and very clean. Views are spectacular! 100% best resort we've ever stayed at! Only thing to note is the beach isn't your typical beach, a little rocky. The pool and sunset make up for the only small percent it's lacking!

Wyndham Alltra Punta Cana: Declining since last trip

Have visited this report approximately 5-6 times since 2010 (family vacations). - Grounds : Beautiful and always well-kept - Service : Decreasing in room maintenance keep-up (light-bulb out for 2 weeks, door wouldn't close without being slammed shut, ceiling in bathroom fixed multiple times during stay)- Also met quite a few people on this vacation that had other room complaints. - Staff : Majority of the staff are extremely friendly, approachable and engaging with all of the resort guests [... read more]. However, this trip there were a couple situations where an employee would ignore or place another guest above me or someone else for the extra tips that many give- I believe in tipping (even at all-inclusive resorts) however, when my service is disrupted because someone else has given an employee a tip it can be disappointing. - Premium club members : Better alcohol- but, you have to go get it yourself as they have no waiters for this bar. This club bar is air-conditioned and provides snacks almost all day which is nice. As a premium member you get access to an extra breakfast and lunch spot- Oceania, which is a nice addition. But, aside from these pro's it is not worth the extra money in my opinion. - Will probably try a different resort the next vacation as it was difficult to get our issues resolved, the room maintenance expectations from our previous trips has declined, and there seems to be less going on around the resort- Entertainment team is very hardworking, but there seems to be less of them around and, doing less activities.

Dreams Riviera Cancun Resort and Spa: Amazing Resort!

Dream Riviera Cancun was fabulous, checking in and out was wonderful and fast. The Service and Grounds where 5*Star. Our room was very clean and the decor was beautiful (Tropical). Food was also great.

Dreams Dominicus La Romana: Alas, You will be in our Dreams forever!

From the arrival to the departure day, the smiles and fun were endless. My family had a wonderful stay and the servers were amazing. Our favourite was Jorge from the beach bar who despite the heat and hustle of people, kept his cool and humour.

Dreams Playa Mujeres Golf and Spa: Fantastic Vacation!

Beautiful resort with excellent staff all around! There were lots of pools and tonnes of places to sit and enjoy your day in the sunshine. Drinks and food were delicious and tonnes of variety. Loved the coffee shop and the kids enjoyed ice cream everyday! Room was very clean and the balcony jacuzzi tub was a lovely idea. Beach was just beautiful and the kids water park was lots of fun! An excellent family resort for sure!

Dreams Huatulco: average resort

The resort is dated and needs some serious cosmetic work such as fixing the loose tiles in the hall way floors, peeling plaster, mold smell in my room, the beds are hard and you are given bricks for pillows, old sandpaper towels, paint the resort walls and ceilings, The staff was wonderful but the time share people are a pain in the ass and ruin the vacation with constant nagging to sit in a 90 minute session. The bar tenders were very inconsistent with the mixed drinks. More variety and  [... read more]change of food choices would be nice. All in all I would not recommend this resort.

Fiesta Americana Riviera Nayarit: Love the beach

Really enjoyed our stay here. For a place with a smaller footprint then most of the resorts we’ve been this one had everything we wanted. No wristbands or reservations at the a la carte restaurants was great. Loved the beach as it was shallow with a sandy bottom and small rolling waves made swimming everyday feel safe. Proximity to Puerto Vallarta is good as we took the public bus in a couple of times for 20 pesos each way per person vs the $20 us cab ride each. They didn’t really want to g [... read more]ive us that info as they tried to persuade us to the cab that their buddy probably owns which seems to be the Mexican way. Only a couple of peddlars randomly on the beach which was a relief as you get tired of telling them no everywhere else you go. A week seems like the right amount as we had done everything and ate at all the restaurants enough was time to move on. Totally relaxing though.

Dreams Playa Mujeres Golf and Spa: So close to 4.5 star

Stayed Apr 15-25, 2019 Rooms - Reg room- mini bar never refilled for 2 days. Stayed on fourth floor overlooking back of resort, but the lazy river is there and you can see the adults only, so it was ok. Jacuzzi on balcony fits 1 person. Kids used it. Room was ok, but only three drawers, four shelves in closet. So never really unpacked. Bathroom shower leaked, but bed was good night sleep every night, great AC, TV. Room service was basic but 4 star. Upgraded to ocean view with a little pool off [... read more] - same kind of room, few extra freebies in minibar, but pool was awesome and it had a rooftop patio to be shared use with 1 neighbour. ( we never crossed paths) but if coming as two families, the patio up top needs more planters and seating up there, maybe a fire bowl and supplies or radio. Views were awesome up there and it had a 2 person hot tub. Access to bar was 40 steps away. Kids did dolphin swim on site, all in $800 cdn for two kids- 45min was worth every cent! Got two hard copy pictures, a book with the photos ready the following day, all the pic and video they shot, they did an education session, many trainers for the people. It’s expensive but once in a lifetime memories. Food- sucks, only Asian restaurant was 5 star, buffet most dinners and lunches were 3-4 star. Always want to service undercooked eggs, hamburgers, and they do not readily restock items at the buffet. Liquor - 5 star, but ask for it! Spa-5 star- I had a massage( due to room delays, I was compted the massage! Kids for 6yrs and under:5 star Kids 7-13, sucks- nothing for them in terms of kids club( it’s for toddlers only), They have a teen zone but they are strict on not letting younger kids in. There a multitude of pools, hot tubs, and gorgeous area of beach and you can walk a good two kilometres in each direction. We hired a private bus before hand which is not that much considering you get there faster and before a rush of check in, so check in was fast, got to room quickly. Hotel Management 3 star, Bars and Restaurants are understaffed. Call two pick up the room service day and three days later it was still there. No management to fix obvious issues, like enough chairs for the evening projected kids movie, parents who had kids to watch the Grinch movie, and they only had 6 chairs set up and never went to get more, and it happened on more than one night. Landscaping - really, really done well. Pool activities had no inspiration and same thing everyday water aerobics, then water Zumba. Evening bands out in the main area was ok, they had a vender night and outdoor dinner theatre - Pirate themed. Could not find lobster on Site. Had access to adults only, but kids couldn’t be convinced to stay at kids club, for us to go to dinner. I would not return as a family. It has lots of little kids, it’s a resort mean for families with small children. Not for Couples, singles, partygoers, foodies, or seniors liking quiet. Great destination for destination weddings as well, there was at least 7, I saw in ten days. Some of resort was restricted for these events. Location, 40 minutes from airport, and the private van is worth it.

JW Marriott Costa Elena Resort and Spa: Highly recommend

My husband and I just returned and we had an amazing time. Loved the resort but the beach is not the greatest because of volcanic sand and the ocean was cold and we are ocean swimmers. Having said that the pools were very good so it worked out. Food was plentiful and fairly good. Rooms were very clean and staff friendly.

Dreams Dominicus La Romana: It is a DREAM

This was the perfect resort. Food was incredible in taste, presentation and variety. The grounds were impeccable The room clean and big and beautiful. The beach was nice - chairs close together Ppl friendly

Dreams Aventuras Riviera Maya: nice resort - very family oriented.Limited sandy beach area

The grounds were good. The adult area was exceptional. The service was great in all the areas with regards to friendliness cleanliness, and the employees doing the bars, rooms and restaurants were great. The front desk team need some customer service training. When we entered the resort, the first stop is the security. As we had used Canada Transfers, the person working security informed our driver our room was 639. Of course, knowing how room numbers are most often numbered, we knew this was a [... read more]n upper floor. When we got to the front desk, the receptionist told us we were on the ground floor as we booked the deal of the day package? We explained that we would prefer an upper floor room. He said that would be an upgrade. For ocean view, it would be $400 US. By the way, the ocean view overlooks the 2 kids pools and the bars and restaurants...not much ocean. As we were not ready to shell out $800 US for the ocean view, we elected the dolphin view which overlooks the adult area and the containment area for the dolphins. This was only $160 US. We took this and they said to come back to the front desk in about 2 hours for our room information As our room wasn't ready yet, they said we would have to wait which was understandable as we had arrived early. They told us we could use the bars and restaurants. When we went to the restaurant, we gave the hostess our name and told them that our room wasn't ready yet. She found our name and said that we were room 639.It seems odd that in 2 areas where we had contact with other areas that we already had a room assignment that matched but the front desk had other plans? We paid the $160 US just to get on with the holiday...When our room was assigned, we were given room 639. As we said this wasn't an upgrade, as numerous areas already told us that we had this room, they re-assigned us to room 635. Only difference they said was a king size bed. Don't get me wrong, the rooms are very nice and comfortable. Later in the week, because we had made a bit of a fuss over paying for the upgrade, we had a call from the front desk and said that they would like to see us. On the same day when we returned to our room in the late afternoon, we turned on the TV. The picture was gone and was just coloured lines running up and down it. it was an LG flat screen and about 46". As we don't watch much TV, and we had to see the front desk as requested, we figured we would hold off and mention the issue with the TV at that time. When we went to the front desk, the manager came out and offered us the usage of the lounge on the 7th floor as a benefit for the upgrade for the last 4 nights of our stay. She then went on to say that we broke the TV as it was reported by the turn down service. She said that we had either punched the TV or we had pulled it off the wall. As a note, we are 60 years old and not ones who get rowdy or even drunk. I was very upset with this and they even informed us that we would be paying $600 US to replace the TV we broke. Of course, we got into a debate with the manager at the time and ended up not having to pay for the TV. But the manager did say that in that case, the maid would have to pay for it? When we went back to our room that evening, we noticed that in the lower right corner of the TV, there was a perfect circle in the screen. There was no visible damage or holes but a perfect circle in the area. The key point in the review is that the front desk and the staff in this area really need to work on their customer service. This is the first people you meet and they are the first face you remember. As the rest of the staff, they are amazing and are always friendly and work very hard. This is the people who do the rooms, servers, hostesses, bartenders. As for the beach, and we were well aware of the issue with the seaweed. We as tourists are the primary cause of it. I wouldn't complain about it. It is what it is and anyone traveling there should be aware of it in the first place.

Dreams Riviera Cancun Resort and Spa: Resort Really Nice

The resort was really amazing, pools were awesome. Rooms were are great size, plenty of room. Plunge pools nice, but not necessarily needed. All restaurants were great. Only downside was the beach lots of seaweed. Would not take a connecting flight or west jet every again.

Dreams Aventuras Riviera Maya: Decent resort

Overall this hotel was decent. The service was top notch and the food was very good. This is a great place for kids. However, as I read prior to going in another review, the pool (specially on the adult side) really wasn't clean went in it 2 times only and once to tje hotel beach. Unfortunately during our stay there was a lot of seeweed as it had rained in the days prior. Tje staff was working nigjt and day to clean the beach... but really there was so much that it was i.possible to get do [... read more]ne in 1 day... took them at least days. We were lucky as we foind another spot in Puerto Vallarta to enjoy the beach the rest of our stay (thank god!)

JW Marriott Costa Elena Resort and Spa: Wonderful Week!

My wife and I spent a week at Dreams Las Mareas commencing April 8, 2019. We had conducted research on the resort prior to our visit and found the experience to be absolutely excellent. The staff were great, the food was excellent, the resort clean and tidy. The beach was also very clean and great for swimming. We found that there was plenty of things to do and therefore we had an active healthy vacation in spectacular weather. Special thanks go out to Gaby and Maria at Swiss Travel: Morela and [... read more] Nolan at Amstar, Mauricio at the Entertainment Centre and Dennys at the Oceana restaurant. All of these individuals excelled in customer service and made our visit that much more enjoyable. Improvement Opportunities: The hotel provides free Wi Fi. We found it to be very inconsistent. It is great that it is free, but it also needs to work. The hotel sales effort in regard to the Spa and also Wine. Guests do not desire a hard sale on this minutes after checking in. Please drop this practice. Neil and Jane Davidson.

Hyatt Vivid Punta Cana: Great vacation spot!

Just got back on Monday from Dreams Palm Beach in Punta Cana. Wow! What a great place! We had some seaweed on first day and last day, otherwise beach was clear and the staff were always cleaning is up. There are a number of pools and bars available. Rooms were adequate, beds are comfy, but the pillows were lumpy. We asked for an adjoining room and our request was granted. Yanelys at the reception was wonderful. She explained everything and got us the room we requested. Everything worked, fridge, [... read more] water, toilet, balcony door, etc... A La Carte restaurants were good. French ( adults only) was the best! One of the best steaks I ever had. No need to make reservations. We never waited in line at any of the restaurants. Most people ate at the buffet, which was wonderful too. Lots of variety. Breakfast was the best! For lunch there is a pool grill and beach grill. Pool grill is better by far. CoCo Café always had great coffee, cakes and donuts! OMG, their DONUTS are AWESOME!!!!!!!! We didn't go to the late shows or the disco, but the pre-shows were great! They could benefit from a piano lounge, like at some other resorts we stayed at before. The vendors on the beach are a bit bothersome, but after a firm no they go on their way. There are a lot of loungers both at the pool and the beach. Towel game is in effect, of course, but you can always find a spot to relax, in the sun or shade. All in all, it was a great vacation. We can't wait to go back!