Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5231 Reviews)

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Nikky  - 

Verified Purchaser

Iberostar Waves Costa Dorada: Nice resort

I have to say that the review that had us decided to try this hotel was very on point. It is very clean, the staff are all very friendly and the food was good without being 'wow'. The system for reserving your 'à la carte' is not very good. You can only reserve for two days at a time, in advance and need to wait in line to do it. I am on Vacay, no I don't want to spend my time in a line! Please change this. The problems we mostly had was with the sound level. Why scream to be heard when you [... read more]

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Missy88  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Pretty good resort

Overall, not a bad resort. Staff very friendly. Food was good. No shortages on anything. Was disappointed that it was advertised resort had a disco but there wasn’t one.Would have liked more of a night life. The nightly shows were decent

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Private  - 

Verified Purchaser

Iberostar Selection Holguin: Iberostar Selection Holguin

Beautiful resort. Grounds are well kept, beaches are stunning, food was great and they are very accommodating of allergies/preferences. The rooms were comfortable and spacious. Above all the people are so warm and welcoming, working so hard and always smiling!

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Private  - 

Verified Purchaser

Iberostar Waves Rose Hall Beach: Will be back!

We have been to Iberostar Rose Hall twice. First time at the Suites (approx. 7 years ago). Second time at the Beach (last week). I would recommend both without hesitation. This review is about Rose Hall Beach which honestly I didn't think was that different from the Suites. The Suites have a Starbucks-esque cafe but otherwise, there is not much difference. Highlights include the following: - The gym is big, clean and well-appointed with many different cardio machines (tread, spin, step, elipt [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Great time! Excellent choice for our March Break (2 adults + 2 teens)

Just back from a March Break trip. Was great for our family. Hits: - Wonderful staff. Really lovely, hardworking people. The Activities team was particularly awesome, but everyone made us feel welcome. - Daytime activities. From archery, to rifle shooting (not a Canadian thing but loved it - who knew?), to ping pong, to Bingo (yes, Bingo), to pool volleyball, to beach aerobics and beyond, there was always something to do. Teens and adults could do as much - or little - as desired. - Size. B [... read more]

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Melanie  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Still a great resort

This is a beautiful resort and you feel welcome from the moment you set foot in the lobby. The grounds are gorgeous and meticulously kept. The buildings and restaurants are clean and pretty well maintained by the staff but there were a few areas that needed some attention. The staff are friendly and very accommodating and attentive. The pools are beautiful and you never feel crowded. One thing that I did notice this trip ( we have been to this resort 3 times) was that there seemed to be a sh [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Daiquiri: Love it here!

Congratulations Iberstar Daiqui on your 25th Anniversary! We stayed from March 9th to the 16th and loved every minute. No problem from the Aéroport, to the bus, to the resort and through check in. Lovely welcome with a refreshing drink at the lobby and safety room for our luggage until our room was ready. Looks like there was a refresh in the lobby furniture and the buildings had been painted. Full complement of staff and it was so nice to be recognized by familiar faces. As repeat custom [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Varadero: Very good

My teenage daughter and I stayed in March 2024. The resort was excellent by Cuba Standards. Reception was amazing. Perfect well kept grounds. No shortages of food, water, anything. Food was what we expected: lots of fish, cheese, cold meats, pastries, pork etc. Obviously after a few days, it gets redundant but they do an amazing job with the supply they have. The beach is in my opinion, the best section of the strip - absolutely perfect. This is why we came. Gym and tennis court were good. A [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Iberostar Coral Esmeralda

We really enjoyed our stay .Our room was amazing & well kept during our stay. The food was plentiful & fresh. Staff was very friendly & courteous. The beach was beautiful & relaxing. We also spent time at the pool which was also relaxing. We really enjoyed the quite, relaxing atmosphere of this adult only resort. The lobby was nice place to sit and have a drink, thank you Daniel. Oh and lots of cold beer too. cheers

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Shyshy  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Ok

The hotel itself is nice and clean however the grounds are not so much. There was broken glass on one of the pathways off to the side and it never got cleaned up, there were cups and utensils all over the resort, the pathways the beaches etc that were there for a few days. There was next to no entertainment. A couple of days at the pool didn’t even have music playing. Obviously problems with staffing and last night we were there there was obvious drama with the entertainment staff on stage.  [... read more]

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Ricocheyne  - 

Verified Purchaser

Iberostar Coral Esmeralda: Lovely

This was a lovely adults only resort. The quiet pools were quiet, except when certain guests decided to crank their own music! We had to ask them to turn it off. Would have preferred if staff would have done this. The housekeepers were amazing, the bar staff was good, although I never had a pina colada made the same way twice! (Each was good, though). I always asked for no alcohol, but twice was given it. Beach was beautiful. There is a sign that says “no reserving chairs” but everyone did. On [... read more]

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MARILYN  - 

Verified Purchaser

Iberostar Origin Daiquiri: I loved Iberostar Daquari

I enjoyed staying at the Daquari and I would recommend it to my friends for sure. The food was very good, the staff were amazing, and the beach and hotel and pool were outstanding. I WILL COME BACK~ It was my first visit to Cuba!

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Family friendly resort

Friendly staff work hard to help you enjoy your stay in this gorgeous resort. Enter from the open air lobby, through pillared walkways, down winding paths surrounded by lush vegetation, into airy immaculate rooms and massive pool area, we were wowwed. The beach was also wide and lovely, and the waters fun to body surf through. There is food for every taste, and options from buffet and open air seating, to more formal dining rooms. Be sure to try some side excursions to learn more about Mexic [... read more]

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Tony  - 

Verified Purchaser

Iberostar Selection Varadero: Amazing resort

Little bit outdated resort. Everything was exceptional: great, well maintained grounds, clean rooms made every day, great selection of the food and drinks. Every day enogh drinkable water supplied every day in the rooms. Smooth and seamless check in and check out. Something that makes this resort really exceptional is the staff, great people in the restaurants, bars, grounds, maids. We stayed in many resorts in Cuba but never experienced such great service. Beach is amazing, good packed send a [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Absolute Disappointment

The rooms are clean, food is terrible, water is scarce to come by, bottled water must be asked for or bought, towels are non existent, no sodaand zero mixed drink options really other than rum, we literally had zero a la carts, no eggs, booked the spa and was cancelled stating that closed till fixed, everything was cancelled when management showed up No dinner reservations or a la carts No condiments, mustard, relish, ketchup, only mayo - none, not even vinegar Daily No white or red wine No [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Dominicana: Amazing Resort

1 - Great choice of restaurants 2 - 3 pools (deep one, walkable one and a kiddie pool 3 - Nice clean beach The location is perfect if you like long walks along the beach. The only thing I didn't like is you couldn't put the room access cards anywhere near your cell phone or it would get demagnetized. Free WiFi is available throughout the resort.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: We had a great time!

Gorgeous beaches, beautiful grounds, fantastic pools, clean and spacious room. Family friendly. If you stick with the Cuban food it is good; the western food could use some improvement. Friendly staff but not always responsive to requests, e.g. asked for pillows for all 4 of us but they never came. Overall, I would go back.

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Susan  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Beautiful resort; great time!

This was our 4th time at this resort and once again, we had a fabulous time. There are now 3 dedicated routes for transportation, one for each resort, (green, blue and purple) where golf cart drivers will pick you up while walking on the path. My only recommendation for this is that during breakfast and dinner there should be more carts available which would mean shorter wait times. Also, a bench at the side lobby on Del Mar would be very helpful while waiting for a cart to arrive. The grou [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Amazing resort

The resort was small, clean, and the staff was helpful and friendly. The food was ok but everything else about the resort was exceptional. I would definitely go again. We had one of the swim up rooms and now I’m spoiled for any other trips I want to take.

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Private  - 

Verified Purchaser

Iberostar Selection Esmeralda: Review if Iberostar Selections Esmeralda Cayo coco

Resort listed as 5 star, trip was all inclusive; after being there for 9 days, I feel it certainly isn’t 5 Star. We did not receive basic items such as toilet paper, bottled water, bed coverings, clean towels or linen changes for the entire stay. Food was limited but not terrible, alcohol drinks were very limited in selection, no soda to mix with drinks. Customer Service office was very welcoming and would write notes of what we needed, telling us they would look after right away. They would n [... read more]

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