Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Mikey  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: A good resort.

Good clean resort. Some buildings are older and some newer. Food isn't the best but it's ok. A la cartes are better. Four pools to choose from including an adult only pool. It is right on the beach and the ocean is fantastic to swim in. Mostly attended by Mexican families when we went in May. A lot of Canadians come here in late and earlier in the year. More restaurants bars etc. are open during this time of year. We have been here five times now and look forward to returning again.

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Shirley  - 

Verified Purchaser

Riu Vallarta: Mostly good but some issues

Pros: The hotel is beautifully. The staff amazing. Everything was spotless… they were constantly cleaning. Food was very good. Specialty restaurants were excellent Cons: The entertainment was terrible. There were a couple shows that were good but they were once a week. The local bands were great… everyone up dancing! But again twice a week. The other nights there was nothing. Every Friday there is a big RIU party but it is next door at the Jalisco. Extremely crowded… no sea [... read more]

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Melanie  - 

Verified Purchaser

Grand Palladium Vallarta: Beautiful resort, But...

The resort is absolutely beautiful. Very tropical looking. Kept very clean. However, although the staff works very hard, there is very little friendliness. Nobody was rude, just not friendly. There were a few exceptions, but in general we made no new friends on this trip. Also, the food tastes pretty good, but extremely repetitive, and not hot. Even though it's all in hot plate dishes, it was room temp most of the time. It's also an open air buffet, and most of the dishes were not covered, so fl [... read more]

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Kate  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Very impressed!

I give a 5 star rating because even when there was a problem, it was fixed within 10 min if you call the quality control rep number they give at checkin. Room: They are eager to please. Had issues with our rm at first, called the rep she haf 6 different staff in fixing it and finished within 30 minutes of our arrival. They upgraded our rm prior to arrival without us asking. Beautiful ocean view and kitchenette. Food: The buffet was the best ive ever had at a resort. So much to choose [... read more]

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Valzie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Spring vacation

I was pleasantly surprised choosing this resort. The grounds are spacious with 5 pools plus plenty of room at the beach. You could easily get a lounge chair. The surface around the pools were pressure washed nightly and the washrooms were very clean. The food was good at the buffet and the restaurants were very good. We dined at 3 restaurants and ate most meals at the buffet. I liked having the option to get a drink in the evenings overlooking the ocean at 3 different bars. They had live bands [... read more]

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Judy  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Family friendly resort

Great beach location. We had an oceanfront room, which was well worth the upgrade. Friendly staff, and the facilities and grounds were well kept. Horseback riding available all day on the beach, which was enjoyed by many. Take your pick with a choice of massages all along the beach. Borrow a bike for a quick ride into town. The 15 minute walk was also enjoyable for fresh oysters and ceviche. All in all this is a nice family resort.

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Private  - 

Verified Purchaser

Las Palmas by the Sea: Great resort

The staff were all extremely friendly and happy. They went out of their way to remember names and make sure they greeted you with smiles. The food was good and no line ups. The weather was fantastic. The beach and pool areas were always cleaned as well as the hotel lobby and bathrooms

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Private  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Beautiful Resort!

The whole resort was just beautiful. It was low season and therefore there were many chairs available on the beach and poolside. Not much entertainment at night. Food was good at all of the restaurants (some open only on certain days). The good thing was that you didn't need reservations. Not much choices for drinks; we were looking forward to having shots, but none offered.

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Angela Heimlich  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Nice stay

We go back to this resort because we like the layout of the grounds, it's spread out nicely rather than being a massive concrete building. The grounds are nicely kept with lots of palm trees! This is our 5th time back. Although we love it, our arrival to our room was a HUGE disappointment to say the least. Upon entering the room I noticed a very large fresh blood stain on the settee cover in the room. I then started to check the room more closely and found lots of little clear elastics all over [... read more]

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Private  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Nice Resort

The Bonaventura Grand itself is a lovely, clean hotel. However we booked a deluxe king room, we did not know that it did not have a balcony, and faced the busy street. We requested a change and would have paid for upgrade, but they could not do it. This hotel was overcrowded for its’ size. Food choice was mostly mexican based…however there was a grill restaurant where we could go. There was always a good choice of fresh fruit, breakfast was very good. The staff is friendly and helpful, [... read more]

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Private  - 

Verified Purchaser

Melia Puerto Vallarta: AVERAGE RESORT - PRETTY MUCH RUN DOWN ROOMS

Nice location the resort is located, however the rooms are very much of a run down overall. The bars are absolutely a mess Entertainment was good, the lobby normally is always a vibrant place, this was dead.

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MAGA 2024  - 

Verified Purchaser

Friendly Fun Vallarta: Average hotel, great experience

Hotel was ok for what we paid for! We had a great time. Food wasn't great tho staff frendly...DJ blasts electronic music non stop for most of the afternoon. Nightlife non existent. This is a family resort

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Alli  - 

Verified Purchaser

Iberostar Selection Playa Mita: Excellent value for money

We have stayed at this resort 5 times and other all inclusive hotels well over 30 times. We travel to the PVR area 3 times per season. For it's price this resort is excellent. We love the gorgeous long beach and the boogie boarding and swimming. We sometimes choose a more expensive adults only and are disappointed in money spent for the little if no difference. We do find this resort not as great as it was but that could likely be due to the shortage of staff which is a worldwide issue.  [... read more]

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Rosie  - 

Verified Purchaser

Dreams Vallarta Bay Resort and Spa: Dreams Vallarta Bay

We stayed in PVR during late April 2023. The hotel lobby is impressive and provides for wonderful views of the bay. However, you are cornered constantly by staff who want to sell you the Unlimited Vacation Package. Its not a time share....but it is. The rooms are a little dated but very clean and plenty of towels, and toiletries. The beds we did not find to be very comfortable. The swim up pool (also the activity pool) was filthy especially as you entered by the bar. I have never seen a [... read more]

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Vadim  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Not too bad

A lot of people with kids. No fridge in room. Internet only in lobby and sometimes other close locations. Food is OK but only in central buffet little better - people after couple days lined up to enter there. Japanese restaurant not good. Tai and Brazilian very good. Italian like a sprint - "please eat your food fast and go". Italian salmon are great but small portion for big guy - not good. Staff are friendly . Tours not provided by resort, but company you bought tour and 3-4 times overpric [... read more]

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Rawpwr  - 

Verified Purchaser

Sheraton Buganvilias Puerto Vallarta Hotel: Amazing Amazing Amazing

This was a trip of a life time. The resort was absolutely gorgeous. The staff was amazing. The food was amazing. The grounds were amazing. Everyone was so nice. We definitely will be back to the resort. Loved every minute. Highly recommend

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GogiB  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Nice Resort but far from amenities

The hotel and grounds are lovely. I understand they are going to do extensive renovations as they just recently purchased - it was a Dreams resort. The staff are awesome. The food is ok (not great) - the drinks are the usual all-inclusive selections, however, my husband is a Canadian Whiskey drinker and they did not have any all week until the night before we were leaving. The rooms are nice and clean, very spacious with comfortable beds and good linens. The location is not great - I felt al [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Waste of money

This resort had the absolute worst staff. My kids had a goal of seeing if they could get the staff to smile and they didn’t succeed. Many things went missing out of our room when we were not in it. The food was ok.

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Don England  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Excellent trip from start to finish

The service that I received from tripcentral was amazing and one of the best customer service experiences of my life. Ash took care of me from start to finish and what could have been a stressful experience was not at all due to Ash. The flight times were perfect and the airline Sunwing was quick and efficient. The Buenaventura Grande is an excellent hotel and in a great location. It was just a short walk to the malacon and some great shopping areas The staff were exceptional and were [... read more]

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Joy2023  - 

Verified Purchaser

Crown Paradise Club: Not as expected

The hotel and grounds were beautiful. Staff was friendly and accommodating. We knew it was a family hotel however were a little overwhelmed by how many kids were there. We had no problem getting into the buffet for eating but it was extremely noisy. It may have been spring break for a lot which would explain it. Lots however for kids to do. Weren’t able to get into the ala cartes. Our room was ok however was more of a suite. This was in the older part of the hotel. No dishes or anythi [... read more]

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