Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Thekevster  - 

Verified Purchaser

Tryp Cayo Coco: Nice resort

everything good except the rooms, only reason we stayed in them was because we were with a group that had children, we all wanted to stay together! I tried sleeping with one eye open, was ok for first while, then exhausted ,lol

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Lromhild  - 

Verified Purchaser

Melia Las Dunas: Amazing place

the room was clean, the staff are amazing, the resort is beautiful and the food was good. i had been told not to expect good food, but there was a huge variety of food, different places to eat and was not disappointed. the resort is very very clean and ALL the staff were amazing, friendly and i would go back there in a min.

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RickyK  - 

Verified Purchaser

Hotel Vigia: spectacular beach

Although the resort is a bit tired and in need of some freshening up, the setting; pool and beach are outstanding. The staff were exceptional, very friendly and many went out of their way to make my stay a positive one. The food and room were just OK, I was really there for the beach and sun.

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GLW1  - 

Verified Purchaser

Melia Cayo Coco: Best place yet

Second time back. Can't say enough about the staff from the manager down to the grounds keepers. The grounds were well maintained and the room was spotless Any little problems we had were taken care of immediately. Can't what to go back

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Bunni  - 

Verified Purchaser

Melia Las Dunas: best resort in Cuba stayed at

Great selection of food specialty restaurants were great favourite was the pasta made with wine garlic and rose sauce yummy, great water sports only complaint was thistles in the sand. The beds were actually comfortable wish I brought my own pillow but than again I'm extremely picky when comes to the pillow. It was an enjoyable vacation and definitely will be going back again. Soon

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Nance  - 

Verified Purchaser

Melia Cayo Coco: Fantastic Resort

This was one of the best all inclusive vacation properties in my opinion. First, adults only is a blessing-really. Second, the food selection and variety was tremendous and plentiful, no matter where I ate. The grounds were meticulous and some ongoing building to ensure additional services for guests. Last, but most important the staff were knowledgeable and so warm and friendly-everyone spoke several languages...I would definitely recommend and just did to my Brother who us planning his Cuba tr [... read more]

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Jazzyjaz  - 

Verified Purchaser

Melia Puerto Vallarta: All Inclusive resort?????

The resort was beautiful, well maintained. My room had a very musty smell about it. Was mentioned 3 times never taken care of. As for all inclusive not so had to pay for: Mini golf, trampoline, coffee bar, some foods off the menu. Buffet was almost exactly the same every night. The items listed as all inclusive where in fact mostly for the younger children or events you had to pay for. As a whole not overly impressed.

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Anne and Art  - 

Verified Purchaser

Paradisus Rio De Oro: an ausome holiday experience

This was our second trip to Paradisus Rio de Oro, and a 2 week duration compared to a one week stay 2 years ago! The accommodations, personnel and facilities are superior and we WILL return [ God Willing]. The meals are varied and superior in both quality and presentation and in our opinion it is the personnel that provide the SPECIAL TOUCH and that includes the gardeners to the top management!!! They go out of their way to make you most welcome and are only too happy to make your stay a special [... read more]

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Smurf  - 

Verified Purchaser

Melia Cayo Coco: Beautiful Resort

The entire resort was exceptionally well maintained and the staff are very nice. We would and have recommended this resort to others as we had a great experience. It takes us 2 years to save up for a vacation and we were not disappointed.

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Julkap27  - 

Verified Purchaser

Melia Cayo Santa Maria: Ok for the price

We were there for one week with 2 kids The kids had a good time .Animation team does a great work They had a lot of fun activities for kids and adults during the day . Food was not very good even for Cuban standards .It is not easy to book any restaurants The lady was not very pleasant To deal for booking . The service. Was terrible at reception It was impossible to get anything from them as simple as extra blanket to the room . The room was very well cleand .every day The show was very good . T [... read more]

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Dolly  - 

Verified Purchaser

Melia Marina Varadero: fantastic resort

The room was brilliant, food was great, pools perfect but the evening entertainment was spectacular...french a la carte restaurant was excellent...will definitely return to this resort soon...Varadero is like a second home.

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Kmelmel  - 

Verified Purchaser

Sol Cayo Coco: what a gem - would return!

My boyfriend and I stayed at the Sol in March 2015 and it was fabulous! It was my first time in Cuba and I had heard horror stories about the food but it was great at this resort. It was my boyfriend's third time and he was more than impressed with the food. The staff was incredibly accommodating, friendly, and hardworking. The beach was the nicest beach I've ever seen and the pool was also great. The staff did not put on a ton of events throughout the day so if that's something you're into it m [... read more]

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Reddy  - 

Verified Purchaser

Melia Jardines del Rey: Amazing but a monster of a resort.

Clean, safe good food for Cuba. Ocean infront of resort was horrible. Rocks rocks and more rocks. I sat at resort next door. The safe was amazing but with the construction I found that every employee had a shtic. Hats made of leaves 3 peso pet my bird 1 peso draw a pic 5 peso. To much begging. The resort is stunning but to big. Don't know if this matters but Canjat was the airline, never ever again. Rude disgusting dangerously arrogant employees. I would not return to Cuba with this airline. Jus [... read more]

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NatMann  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: A great family vacation!

My family and I just got back from Now Sapphire and had a great time. My daughters are 6 and 12 and neither can wait to go back again. We went on March break and found lots to do. Pool area was large enough so everyone had their own space, but lively enough to feel a part of the fun. Restaurants were wonderful... Buffet was perfect for breakfast or a lunch out of the sun. A fabulous room service breakfast was available even at 5am when we had to catch a shuttle to go home. The entertainment staf [... read more]

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Smity  - 

Verified Purchaser

Melia Las Dunas: Simply Awesome!

Visited March 13 to 20 with my two children (4 yrs and 7 mths). Best beach I have ever seen, kids pool was wonderful, and no problem finding a variety of food for all tastes. Staff even supplied us with a crib and cot for the kiddies. I would recommend and return to this resort.

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Natvalenza  - 

Verified Purchaser

Hotel Camino del Mar: Very Disappointing

We visited this resort with our expectations in check but we're still disappointed. The resort was clearly beautiful 20 years ago, but it looks like it has been left to rot. The beautiful fountains and waterfall were dry. The marshy areas were overgrown. Sime of the wooden plank walkways from the hotel to the beach were rotting, broken and uneven and dangerous to walk on. The fencing around the pool area near the cabanas were rotting. The pool floor was obviously crumbling and covered by an ill  [... read more]

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Hockled  - 

Verified Purchaser

Hotel Vigia: Great value

Rooms and grounds were very well groomed however the facilityis in need of some updates. Waitstaff, bartenders, groundskeepers, cleaning staff, hospitality and fitness staff all very dedicated to top service. There are some obvious signs of organizational issues at management level, I.e. Running out of food , dishes, chairs etc. Food was okay, don't go to Cuba for gourmet dining. Beach was phenomenal! Resort layout is designed for maximum #of ocean view rooms, very nice feature. Best location in [... read more]

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AMKM  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: Amazing resort

We just returned from a wonderful 7 days at Now Sapphire Riviera Cancun. Our room was close to the beach and we always were able to access beach chairs. Elidio our waiter for the beach bar was awesome. He is clearly one of the greatest assets to this resort. He has personality plus and a great sense of humor. We looked forward to seeing him every day as that is where we spent the majority of our time (from dawn til dusk). He anticipated our needs before we even had to ask. Thanks Elidio!!!! We w [... read more]

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Beachlover123  - 

Verified Purchaser

Melia Las Dunas: Beautiful Beach

Large resort with beautiful beach. Unfortunately we discovered that you need to rise early each morning to reserve a beach lounge chairs, many have seen better days and the good ones go quick. The resort itself is ok, needs some updating and the rooms definitely need some work. Basic nothing fancy. The food was hit and miss but you definitely won't starve. The staff is wonderful, very friendly and do their best to make you feel welcome. The beach is definately something to see.

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Jenc  - 

Verified Purchaser

Melia Caribe Beach Resort: Melia Caribe Tropical

Beautiful, large mature property. Rooms well appointed and clean. Beach beautiful lots of activity. Pools beautiful. Lots of walking or train taking. The resort is very big. There is a lot of activities on or off resort. Restaurants were all very good. Loved that you don't have to make reservations, I hardly went to the speciality restaurant at other resorts because I didn't want to waste my vacation time with that chore. The spa was spotless and had the most relaxing aromatherapy massage. Over  [... read more]

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