Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

Verified Purchaser

Starfish Jibacoa: Beautiful Villas

This was my sister and myself first time. We travelled with our sister and sister-in-law we had an amazing time. Villas were clean and staff was amazing. The food was great along with the service everyone was great. Nice little store we visited and went up the hill for supper one evening by horse and buggy…so lovely. Will definitely return again.

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Private  - 

Verified Purchaser

Starfish Jibacoa: An amazing resort with little villas

This was our 23 time at the villas. This was the best yet. There was lots of good food and a huge selection. The pool was great and the people are like family so kind simply beautiful people.. our room was spotless plus the grounds were beautiful. I can hardly wait till next November for our 24 time.

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Private  - 

Verified Purchaser

Hotel Bella Costa: 15 years and counting

yes we been going to Bella costa for the last 15 years at times two times a year or one month at the time, we made many friends and we keep in contact over the year , the hotel? well in my opinion is not a 5 star it need to have the rooms renovated , the major point for this hotel is the staff, always willing to help for anything that you need, anything that you need ask and they will try to please you, the food? well there few items missing but no one will go angry as everyone knows the peo [... read more]

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Denise  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Iberostar Alameda

No diet drinks, no fruit ,only rum to drink, no drinks in our hotel room, food was awful water dripping from our ceiling, could not shut off our air conditioning we where freezing and had trouble opening our room door.and had bad wifi Also resort did not meet Sunwing’s brochure description this was not a 5 star maybe 2 no premium drinks no frozen drinks no drinks in our room fridge deck loungers broken would no go there again or go with sunwing

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Mimi  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Iberostar Laguna azul

L'hôtel est bien, j'ai été déçue de ne pas avoir tout de suite ma chambre avec vue sur l'océan. J'ai dû attendre 62 jours pour l'avoir. Le prix était trop cher car j'ai discuté avec des touristes qui ont payé beaucoup moins cher.

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: Wonderful resort

Our vacation was wonderful - the resort was very well kept. The staff were AMAZING, kind, friendly, helpful and just very genuine. There was no shortage of anything... food and drinks were abundant. Our rooms were very clean and comfortable (except the pillows, bring your own if you can). The Lobby is great social gathering place in the evening - go watch a show and have a few drinks on the house! The pool and surrounding area was very well kept. It was cleaned daily and the staff were alwa [... read more]

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Lili  - 

Verified Purchaser

Barcelo Solymar: Terrible

everyone in the hotel knew about my allergy to shellfish and a week ago in this hotel at the italian restaurant (snack bar) I had an allergy and ended up in the hospital because they did cross contamination, the hotel food was horrible, you can't eat any food outside from the snack bar and you have to be dry and eat your food sitting in the restaurant you can't take the food out they only have chicken sandwich most of the time they often put chlorine in the pool at 10am when people are in the po [... read more]

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Perry  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Not bad.

Been here a few times, staff are great. Some small detail care like paint, caulking, mirrors without rust would go a long way to make it really nice. Our AC didn’t work, told them a few times and it never got fixed. Food has gotten better over time, drinks are good. There was no cola but that is t a resort issue it is in shortage in Cuba. Better lighting along walkways is needed for heading back to your room. But overall a decent place to spend a week.

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Rizzo1974  - 

Verified Purchaser

Iberostar Coral Holguin: Exceptional resort

Resort was very nice and fairly new. Rooms were very nice and loved the fact that the toilet worked every time and that we had hot water for showers! I was disappointed in the quality of food as they didn’t have any pasta or any sort of potatoes! When asked they said they haven’t received any shipments of pasta or potatoes in a long time. No plastic water bottles anywhere was another issue but good for the environment. Staff were very friendly and easy to deal with! This resort was very qui [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Amazing resort

First time staying at Playa Vista Azul. The resort was beautiful clean .The service was excellent, staff was incredibly friendly and helpful.But most of all was meeting Hanny and Carlos,they made my vacation much more memorable,they were very kind and fun to be around. Great couple with kindness and love.

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Tito  - 

Verified Purchaser

Melia Cayo Coco: The best in Cuba

Excellent hotel mainly for the staff also food. Have been a repeat customer for many times and I have to say that because of the continuous service of excellence, I will continue to travel to the melia as I have been every 3 months for the past 2 years.

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Good times

Best cuban resort so far! Beats all the many 3-4* Varadero hotels I've visited. Beach is second to none Rooms are very good Resort is clean and friendly Service is adequate Food is typical cuba, but more limited options Bug bites for some, but most had none. I will definitely return, and go to Lenny's for $25 lobster more often...

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John  - 

Verified Purchaser

Memories Caribe Beach Resort: Cuba is Cuba

This being our third time there, the last 3 years ago pre covid we weren't expecting a lot. The grounds are well maintained. Being the rainy season everywhere was very green. Lots of bugs at the beach. People calling them sand fleas. I am not a bug expert but was bitten more than a hundred times the first week at the beach. My skin did not react but my wife really suffered. We were there for 2 weeks and after the first she just wanted to come home. Luckily we had Reactine & Benadryl whic [... read more]

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Baby Sim  - 

Verified Purchaser

Paradisus Varadero: Happy stay

We loved our 4 day stay at the paradisus Varadero The pool and the beach were amazing. Friendly staff. One downside to our trip is that hotel was only about 25% filled Which was good you didn’t have to fight for access to chairs or anything… but if you were looking to meet other people would not be so evident. Other downside is the food for boring fast.

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Private  - 

Verified Purchaser

Paradisus Los Cayos: Beautiful modern resort

We were quite surprized at how beautiful this resort is. Our room was huge - two bathrooms both equiped with walk-in showers - a jucuzzi tub g- an open living space with big screen TV and walk out balcony. The resort is clean and well cared for however we did not get to experience the whole resort as a lot of it including the huge main pool was closed and a lot of restaurants as we were a week early before everything was opening with the expectation of the start of their busy season. Service  [... read more]

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Private  - 

Verified Purchaser

Melia Las Americas: Will always go back

We love this resort! The people make this place special. All so kind and helpful. The golf / beach combination is amazing. The beach is large with many chairs. The food is fantastic for Cuba and their limited resources. We can’t say enough great things about this place!

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Katie  - 

Verified Purchaser

Melia Costa Rey: Good but….

The resort looked really nice, everything was really pretty but when you got to the room there were stains on the sheets as well as the couch in our room. We were also without running water for 2 days. You couldn’t flush or have a shower and customer service at the hotel would just give you a 2L bottle of water to use. The pools for 2 days as well were dirty, you could see green algae all over the pools.

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Kmoharley  - 

Verified Purchaser

Melia Buenavista: Relaxing at its finest!

Really enjoyed this small all inclusive. Food, beach, staff were all amazing, room was spacious and clean, al a carte restaurants were very professional, great menu and excellent staff, felt like casual fine dining every night! 24 hour wood fired pizza, burgers, paella was a real treat. Great for snorkeling with a reef right off the beach, felt very safe. the beach was unbelievable - three separate beaches all providing different options, including a more private area for those wishing to sunba [... read more]

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Private  - 

Verified Purchaser

Sirenis Tropical Varadero: Very fine resort

The grounds were beautiful. The staff were friendly and helpful. The activity staff were especially fun, dancing lessons, stretching near the beach every morning. Nightly entertainment. The food was plentiful and nicely presented.

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Erin  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: Best resort vacation ever!

The Gran Muthu Almirante resort exceeded our expectations! We decided to purchase the VIP experience and it was truly worth every penny. We left our 3 children at home and really wanted a special experience as a couple - and we got that! We were treated like VIPs from the moment we checked in. Manuel, our butler was a real gem! He got us everything we asked for! Our room was brand new in block 7 with ocean and pool view, top floor. Very comfy king size bed, separate bath and shower, flat sc [... read more]

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