Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

Verified Purchaser

Paradisus Rio De Oro: Great Relaxing Holiday

We were at this resort from Nov 3-17, 2022. The rooms are spacious and very clean. Resort is well spread out and grounds well maintained. Large clean pools. dining very good with a very good variety to choose from. Staff is amazing. Met many repeat customers.

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Desjluc  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Amazing Resort in Las Bruhas

Would recommend without hesitation to stay at the Grand Aston Las Bruhas in Cuba. Beautiful grounds, food is good, workers are extremely helpful, room are clean and bright. Con was that there were sand flies, be sure to bring bug repellent. Flew with OWG, and took Select class option. Note that seats are really not comfortable but staff on flight are amazing. I would not recommend buying the ‘Sélect class’ option in Cuba coming back as it was not honored (no beer or wine and no blanket [... read more]

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: Not the greatest

My husbands first time to Cuba and he was not impressed we had cockroaches in our room had asked if it’s possible to change rooms they said no. My son got an infection using their water and so did my husband. Food was ok saw the cockroach crawling beside the food. They don’t seem to do much. Asked if their is wifi they said no you can’t pay for it only in the lobby. They were always out of hamburgers not the greatest experience

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Frances  - 

Verified Purchaser

Memories Trinidad Del Mar: Lovely holiday

Lovely grounds, beach rooms etc. Staff were all very accommodating. The buffet was acceptable, if a bit repetitive at times. Everything was very clean. Buffet staff were all wearing masks. The bus leaves for Trinidad 4 times daily, 5 euros per round trip. In Trinidad there is music, dancing and restaurants, although some had closed. There are signs everywhere of resurgence; a large new Melia hotel is being built nearby, and stores that were closed had renovations going on. I would definitely g [... read more]

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Sharing Is Caring  - 

Verified Purchaser

Valentin Perla Blanca: Resort reopens

The resort was at 10% occupancy when we arrived. It reopened ( after Covid) 12 days before our arrival. Needless to say, we were treated really well and the resort property/ beach was beautiful. Was disappointing that we booked “ privilege package” because we did not know about the low occupancy. This was a waste of 500 per person and not necessary .Wish travel agent had told us.

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Private  - 

Verified Purchaser

Roc Barlovento: Friendly staff and a very nice resort!

There's always something going around, like shows ,games by the beach, aquatic in the pool ,sailing, snorkeling, you dont need to miss yoga its all in this resort. If you want to go for an intimate dinner you can go to the Mexican restaurant that's just located inside the resort. How fancy is that!

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Private  - 

Verified Purchaser

Valentin Cayo Cruz: Valentin cayo cruz

The resort was beautiful, grounds, restaurants, pools and decor. The staff were amazing they were very pleasant and always willing to help with any issues. And that's where the good review ends. This resort has been closed since 2020. It opened November 7th we arrived November 8th. We were shocked. If we had known this and we should have been informed we would never have booked. This resort has over 500 rooms which equals to over 1000 guests. There were only 60 people there. Because of the sm [... read more]

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Elli  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Different experience

I would 50%refer people to this resort, and I'll explain why. Negative 1st the food was 90% PORK of some kind, saw chicken only really at the snack bar by the beach 3 to 4 days in a 7 day stay, I saw turkey 1 at the snack bar, and couple times saw beef at the dinner buffet maybe 2 to 3 times. There was seafood pretty much every night. But what was there 24 for 7 was PORK. Becuase of this it made it extremely hard to eat here since me and my family don't eat PORK whats so ever. If you are r [... read more]

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Private  - 

Verified Purchaser

Melia Costa Rey: Not a bad resort

We were scheduled to leave on Sunday November 6th until Sunday November13th with OWG. There was a flight change that we were notified about with the time and we paid for our seats but when we arrived for our departure our seats were not what we paid for and we were not sitting together. OWG staff were very professional about this but there was nothing they could do. Arrival at the resort was smooth and check in was a breeze. Now the resort, the lobby, main bar and coffee bar are all  [... read more]

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Burger5588  - 

Verified Purchaser

Valentin Perla Blanca: great place

Excellent staff vacation was from nov 11-18 2022 when we got there we had just found out that the resort had reopened on nov 1 WE HAD RESERVED A FEW MONTHS PRIOR AND WHAT WOULD HAVE HAPPENED IF THE RESORT WAS STILL CLOSED ?????? Because of nov 1 opening some services were not opened Buffet restaurant closed all week but opened on nov 17 our last full day. Only 2 a la carte restaurants opened but they changed their theme every day It was difficult to get our Lobster dinner as it was  [... read more]

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BumblebeeZ3  - 

Verified Purchaser

Muthu Playa Varadero: Fantastic Staff

To be honest the hotel is getting run down a bit, but they’re working on things like new comfortable mattresses, new bathroom facilities, new walkway/Bridges to the beach. The food wasn’t good the first day but the remaining 6 days were great, especially for Cuba, fresh breads, meats and vegetables. My favourite is the beach and the staff, the beach and the water are beautiful and the staff, they appreciate tips, smiles or kind words. I’ve been to more comfortable resorts but the staff  [... read more]

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Private  - 

Verified Purchaser

Brisas Guardalavaca: Great Beach but shortage of Food

A relaxing week and the beach is great but the hotel is very run down and severe lack of food. Rooms were good size but very outdated, didn't use the pool and staff were not very hospitable. I've been at this resort multiple times but its obvious that Cuba and suffered greatly from the pandemic.

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GuyC  - 

Verified Purchaser

Sol Rio de Luna y Mares: 5th time here

Luna Side is under reno's right now. Mares side is now complete totally redone. WIFI in every room, lobby and also the beach. Know more buying WIFI cards its all included now. We had a great time but the mini excursions are know longer there probably because of covid.

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Rick  - 

Verified Purchaser

Dhawa Cayo Santa Maria: nice resort great people maybe a 3star at best

beautiful grounds all the staff were great to deal with, the cleaning staff did a good job on cleaning the rooms ,the food never changes typical Cuba fish and pork I would rate this 2 or at best a 3 small resort inexpensive therefore many Cubas use it for there holidays for 3 days we had 40 use the place for a conference ?there are much better places to stay in Santa Maria

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HMGrreen  - 

Verified Purchaser

Starfish Cayo Largo: Now called the Starfish resort - by Sunwing

This was my first trip to Cuba. I didn't even know that the island of Cayo Largo existed until I discovered this resort through a "last Minute" website. I wanted to escape work, computers, cell phones and the city for a while and just sit on a beach. This is exactly what Starfish offered. The entire island has been closed down for almost 3 years following a Hurricane and then of course Covid-19. It is obvious that the owners have invested a lot of money on the property. Most of the resort is sti [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Fantastic beach & wonderful staff

Although the beach is the most beautiful in Cayo Coco and the staff is always so friendly and ready to help the best they can, they have so very little ressources available, especially now with all the shortages of goods of all types. They run out of food and drinks everyday and if things break, they try to fix them the best they can with what they have. The buildings desperately need a fresh coat of pain as mold shows everywhere and doors and furnitures in restaurants and at buffet are all so [... read more]

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Janine  - 

Verified Purchaser

Melia Las Dunas: Second stay at this beautiful resort.

Great hotel with friendly and helpful staff! Adequate assortment of food even for vegetarians! The rooms are large and comfortable. The only complaint is the low water pressure in shower. The beach is wonderful! I would recommend this hotel

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The Hands!  - 

Verified Purchaser

Hotel Rancho Luna: Good resort !

Staff always kept things clean as possible. Doing excellent job with little they have . Staff friendly... what do you expect from a 2+ star? Put an elastic around your head and "SNAP" out of it...😎😁🍒🤯

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Ezra  - 

Verified Purchaser

Muthu Playa Varadero: Amazing resort

One of the best beach's beautiful grounds good food and good service they make good cappuccino every year they make new improvements dorris and lili make sure the customers are well looked after right up to the time you leaving

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Bredicuss  - 

Verified Purchaser

Barcelo Solymar: Basic resort but may be worth a good deal.

I have been to varadero many times in my life. I have experienced many resorts from memories caribe to Melia continental. This resort is fairly basic compared to the other 2 mentioned. The bad, the pool at barcello has very limited shade with no swim up bar. My room flooded with the rain, but it was not a huge issue as I didn’t have anything on the ground. There was supposed to be 3 resorts included with your stay, but one of them is closed. The map is very confusing and hard to follow. I  [... read more]

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