1) Immediately on arrival we were warned by numerous guests(around 10 people) that rooms were being broken into and money stolen. We were told safes were being unlocked and items stolen, making it seem like hotel staff were involved. This immediately put us on edge and we were forced to hide our cash in our room and carry it on us as much as possible.
2) The atmosphere was great, resort was absolutely beautiful.. however there were quite a few things that took away from the beauty.. local ven[... read more]dors were EVERYWHERE. They were harassing you to buy excursions as you tried to enjoy a peaceful drink by the pool, they set up a marketplace at night in the main area beside the a la cartes.. they were very aggressive and didn’t let you walk but peacefully even if all you wanted to do was eat supper. I can understand the vendors on the beach trying to sell you stuff.. but on the actual resort was a bit obnoxious.
3) We weren’t there 12 hours before getting roped into a Premium member presentation with the promise of free stuff. They had us inside for 2-3 hours after telling us they would give us a 45 minute presentation and then give us a free welcome gift.. we were naive.
4) The beach... very disappointing in my opinion. It is pretty small but the absolute worst thing is the unbelievable amount of seaweed that you have to swim in. The resort next to us put in a net to keep the seaweed out.. something they should really consider.. the seaweed made swimming at the beach almost unbearable.
5) The food was amazing.. buffet always had great amounts of good food and the a la cartes were fun themed and delicious.. there were however certain times of the day where you were unlucky enough that all of the food places were closed. This is not something that should be acceptable.. the buffet shouldn’t be closed at all in my opinion.
All in all not a bad resort.. but for a 5 star resort I was expecting a bit more
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Rocket -
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Bahia Principe Explore Punta Cana: Fun In The Sun ..... GOING BACK !!!!!!
We originally booked the Grand Bahia Principe Punta Cana but we had friends staying at the Grand Bahia Principe Bavaro. The hotel manager was so nice and switched us over at no extra cost when we first got to the resort. The resort was fantastic, the food was great, the A La Carte x 3 was excellent (our favorite was Italian and Steak House) The room were very clean and quiet for the evening. Enjoyed the pools and also the drinks at the pool bar. We will definitely be going back next year[... read more]. Thank You TripCentral and Air Canada.
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CountryPat3 -
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Bahia Principe Escape Ambar: Ambar Blue is an Amazing Resort
I decided to spend my vacation this year again at the Luxury Bahia Principe Ambar Blue. Last year O stayed at the Ambar Green the sister resort to this one. It is a great
Resort as well but farther from the beach. In 2016, I stayed at the Ambar Blue and it was great then. This resort did not disappoint me this year as it is still an excellent resort. Both these resorts are adults only. The beach is fantastic with its 42km of fine white sand with not even a pebble for its entire length. Y[... read more]ou can walk for miles in either direction. The bar service is excellent with all top shelf liquor. The grounds are kept immaculate by the grounds staff. I should also mention the the beach staff kept the beach cleaned of sea weed every day. The staff in the lobby are excellent and very good at their jobs and I I found all staff are very helpful, friendly and always a smile on their faces. The guest services staff booked all my a la carte restaurants quickly and efficiently with the a la Cartes that I requested. I love seafood and they made sure that I knew Tuesday nights
were the Gala food nights at the Palymera Buffet restaurant with all the seafood and meat dishes that you would ever want. The bar tenders are very quick and efficient at their jobs. The room cleaning person that I had, Sandra is excellent and very good at her job. My room was cleaned very well and early every day with the exception of one day. I understand on that day a lot of guests left the resort to fly home at the end of their vacations. This put her a bit behind schedule. I did not consider this a big issue. She made sure that I had lots of towels, toliteries and the room cleaned excellent every day. The supervisor Watson ensured that any issues no matter how small were taken care of immediately. I left a good tip every day for room cleaning staff and other staff. I will stay at this resort again in the future. Just a side note. I booked my vacation thru Melissa Alexander and Trip Central and will continue to book my future vacations with this company. Sincerely, Patrick
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Private -
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Bahia Principe Escape Ambar: Amazing resort
Excellent service, food, drinks, rooms very clean, and the beach is to die for (their staff always keeps it clean and safe).
Exceptional room buttler and maid service. They exceeded our expectations on all our requests. Main buffet restaurant staff in general not so friendly as in Cuba. I would recommend this as an opportunity for improvement in this area.
The French restaurant has the best personnel as far as meeting and/or exceeding customer satisfaction. They went out of their way to acc[... read more]ommodate us, and that was greatly appreciated by my family!
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Macmills -
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Riu Republica: Meh...It was an ok resort
Reading previous reviews I sort of knew what I would expect (food not the greatest...kind of a party resort etc).
Let me start by saying this was the first Riu we stayed at. For the last 5 years we have been staying mostly at Paradisus resorts in Mexico and Punta Cana which are amazing. We decided to try something different this time. It was our 10 year anniversary and my wife's 40th birthday during the week we were there.
The room was nice and clean which was a great start for sure. We[... read more] were in room 3389 facing one of the pools and the waterslide. We didn't check in until 5 or 6 pm. so we dropped our things and headed out for something to eat. Will review food later.
The staff were overall great particularly in the restaurants and bars. We found the front desk were not entirely friendly. I found it interesting that they didnt give a printed sheet of the activities going on in the resort at check in or in the room.
The grounds were kept in great shape and looked lovely.
We saw some entertainment shows which are typical for resorts. nothing mind blowing. the things we enjoyed the most were hosted by the in house "animation" team. They were absolutely amazing and so hard working.
Restaurants: they really dont have a la carte restaurants. It seems all the food they serve is pretty much pre-cooked and plated when ordered when the restaurant has table service.
Indian Restaurant - appetizer buffet was ok. when the served main course came out (there is no choice just a pre set sampling of different dishes) it was all barely warm so you could tell it was just sitting in a chaffing dish waiting to be scooped out.
Steak restaurant - other reviews had this as the best place - I don't agree. Steak was not very good at all. this is where we went for my wife's birthday. I let them know the day before that we were coming and they did put some balloons up at our table which is nice however we seemed to be neglected a heck of a lot. Our Caesar salad was already on the table when we got there but had no dressing on it. We sat for 15 minutes before anyone came by - we had to ask for a different salad as the one on the table had bacon which my wife does not eat.
As we sat there another 8 tables came in and had their orders taken all while we were trying to get someones attention to take our order. Long story short...did not enjoy.
We tried all the other places except for Ole as there was too much pork on the menu. out of all of them the only one we liked with "culinarium" the food was better than the rest however I caution it appears that all the food was pre-cooked and waiting to be plated. I assume that because the first time there I ordered the steak medium rare and it pretty much came rare and cold. It was obvious it was previously cooked as the outside was not warm from a grill.
I went back a second time and changed my order to medium hoping it would come med rare...once again it came as rare.
I will be honest...my biggest concern of the resort is the food.
the beach was great...lots of pools and more bars then you can shake a stick at.
The only other thing I thought was not great...in the sports bar you have to pay to use the pool tables. WTH!
The resort had an interesting mix of young and old. The pool bar by the waterslides seem to be the place for the younger folks to party. It is great people watching for sure and as drunk and loud as they got they were all very respectful.
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Private -
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Bahia Principe Explore Legend: Beautiful Resort
We really enjoyed staying at this resort. The food was good. No complaints. Room was very nice and spacious. During our stay, the power kept going out for approximately 5 minutes at a time, not sure why. We had no face clothes. These are the only 2 downfalls that we experienced. We would most definitely return to this resort. We would rate this resort definitely as a 5.
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Private -
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Iberostar Waves Punta Cana: By far best vacation
The hotel was beautiful exceptional upkeep easy to access everything.
Always something to do with amazing staff.
Breath taking grounds and environment
The food was always great with a huge selection.
I certainly would recommend this resort and am planing to go back
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Private -
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The Level at Melia Caribe: Amazing Resort
Excellent Resort, all amenities were great, services throughout our stay was outstanding
God was well prepared and our assigned rooms were cleaned daily without delay. Looking foreword to visit the Resort in the future.
The Majestic Colonial has a special place in my heart. I couldn't bear the thought of going somewhere else in Punta Cana and not be absolutely sure that the quality of service and selection of food would be as fantastic as I have experienced at the Majestic on previous occasions.
We arrived this year and was "upgraded" to the Elegance Resort which enabled us to use the facilities of both the Elegance and the Colonial. Long story short, it ended up not being an upgrade, and I had to sort it o[... read more]ut with the front desk. Edwin helped me a lot and arranged for a room change to 2328 which has a lovely view over the pool.
The food is incredible at the Majestic. We mainly ate breakfast and lunch at the Flavours
Restaurant, and from a vegetarian point of view, you will be amazed at the selection and variety of food available. There was almost always 12+ vege dishes hot and cold, with the “made as you watch†salads being exotic and delicious. And for the meat lovers amongst us, REJOICE! There is so many different types of meats, hot and cold, plain cooked and special dishes, fish, beef, veal, chicken, pork and there was even a roasted shoulder of lamb with gravy one day.
The service is incredible throughout the resorts, everyone really seem to love their jobs and take pride in what they do. In particular, Francisca and Manuel in the Parrots Bar, Michael in the Rodeo Restaurant down by the ocean in the Colonial, Juan and Joll in the Flavours buffet and the lady at the towel exchange next to Parrots who helped me practise my Spanish every day ïŠ. Shout out to Andres who gave us personal 5 star service as our waiter on our last night at the Elegance.
We were approached by photographers a couple of times, including the parrot holding guy, but they were never pushy for us to buy anything which was nice.
Our Sunwing rep kind of let us down at the end. We had asked him to relay the message to the Colonial side that our pick up should be from the Elegance, but two phone calls later and an annoyed driver later, we discovered that nobody relayed that message at all. Nothing to do with the resort, but just notice that you should triple check anything you get done by Sunwing.
Enjoy your stay, I wish I was back there ïŠ
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Private -
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TRS Cap Cana Hotel: Good resort, lot of space and nice activities during the week.
As nice as it was there wasn't enough umbrellas. we had to get up early to try and get one. the food was good. Because of the size of the resort I wonder if for new comers that we might have a map or a guide to familiarise us to different aspect and activities
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Chad1993 -
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Riu Republica: Best resort experience ever!!!
This hotel was amazing from the moment we landed until the moment we left, the food was amazing and the staff was even better, we were greeted at the entrance of the resort with drinks. Everyone spoke English very well. The whole resort was very clean, there was always someone cleaning or painting. The entertainment was great and there was tons of activities for all ages! Riu republica was amazing, I would highly recommend this resort to anyone!!!
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Brett W -
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Vista Sol Punta Cana: Outstanding Time
Hard to compare to other resorts as this was the only one I've been to, but I had an absolutely amazing time.
Our room was quite clean and well kept with all working facilities. There was an abundance of activities to do on the resort for all ages.
Our agent with sunwing who you could talk to at the resort helped us immensely with excursions and speaks very fluent English (Daly and Wesley) as well as some local concierges with the resort (Stephanie Ali).
The a la carte restaurants were amazi[... read more]ng, especially the Mexican. The buffet was decent depending on how picky you are.
Only complaint would be to leave the pools open in the later hours, but I understand they need to close for cleaning.
Overall had an amazing time and loved every minute of my trip.
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Private -
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Wyndham Alltra Punta Cana: Dreams Punta Cana
*The resort was very nice - grounds were well kept.
*The staff were very friendly but most spoke very little English.
*The food was quite good and lots of variety.
*There were ample loungers so no need to get up early to reserve one.
*Standard rooms were very small.
*It was very difficult to understand the announcer for the entertainment.
*Great service at the restaurants and bars.
*Loved the 1/4 mile long pool with pool loungers but the pool was very dirty.
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Private -
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Royalton CHIC Punta Cana: Great resort
Grounds were super clean, rooms comfortable. The food really good.
The entertainment team was great. special shout our to Sexy Felix and Frankie.
One thing that could improve more ala Carte restaurants.
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Suzieq -
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The Level at Melia Caribe: Good Resort
It was a good resort. Staff were very accommodating. I think it has gone down hill from previous visits by others I was travelling with. Welcome gifts not in rooms as previous years. Not all rooms had umbrellas. Some restaurant were not opened. Allot of vendors on the beach.
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Private -
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Breathless Punta Cana Resort: Great place to stay!
5 stars for sure. Grounds were beautiful, food was excellent, staff were amazing. The only bad thing was there was an adjoining room door and I could here the person snoring like a freight train. It was also disturbing when the drunk crowd got back to their rooms at 4am and slammed their room doors, at night it sounds like a bomb going off.
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Dewey -
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Sunscape Coco Punta Cana: GREAT Vacation at the Be live Collection
My wife and I stayed here between March 31 and April 7, 2018. As soon as we arrived we went straight to an employee and asked where the VIP Check-In was. Within 5 minutes we were being lead to the office with a seamless check-In.
We were very happy that we upgraded to the VIP Adult section. It doesn't give you more A la Cartes, but the extra restaurants and bars made it worth while.
Our butler's name was Felix and he did an awesome job!!! Very friendly, helpful, and his service was excellent!![... read more]! I will do a quick breakdown of everything that I look for when reading reviews.
Room - we were in the 5 block which is in the VIP Family section, although we hardly saw or heard any children. Location was close to everything. We had a balcony and the bathroom was modern. Bed was comfortable. No complaints.
Restaurants - VIP breakfast and lunch buffet was great. It is the Mexican restaurant at night, but in the day it is called the Aqua which is just for VIP.
Steak Restaurant - had the Caesar salad, chicken wings, Rib-Eye (cooked specifically to my liking MEDIUM-RARE), and the roasted potatoes, along with the brownie for dessert. Everything was excellent!!
Brazilian - If you are a meat lover, this place will suit you fine! Many different cuts of meat that is so tender and delicious!!
Japanese - Tempenyaki style. A lot of fun and the food is delicious.
Burger Joint - Everything was delicious, especially the chicken wings and mozza sticks!
Beach - the beach was absolutely beautiful. They work very hard to rake up all the seaweed and was NEVER an issue. The water was a little mirky at the beginning of the week, but by day 4 it was very clear.
Pool(s) - The activity pool, which is the only one with a swim-up bar, was always mirky and seemed to have a film on the top of it. It is also the only pool for people that don't have VIP, including kids. Didn't spend too much time there as the VIP Pools were much cleaner.
Staff - These are the staff members that stand out most to us because of their great service, Orlando - I believe he was the VIP manager. He was great when we were checking in and helped us get settled in. Jose-Luis was our 1st butler. He helped by escorting us to our room and always speaking to us later in the week, even when he was replaced by someone else, FELIX! Like I had mentioned before Felix did an amazing job! He couldn't do enough for us!! Always there asking if we needed anything. It was our wedding anniversary and Felix, along with Jose-Luis, decorated our room with rose pedals, candles, and champagne! It was incredible. They definitely went above and beyond to make our stay a great one.
Pedro, Irvin, Marlania, and Christian at the VIP Beach bar, were always friendly and provided great service!
The animation team were also very friendly and would always ask how your day was.
All in all, the service was superb.
There are a lot of comments about the guys in the Beige shirts. yes they will ask you to meet to discuss time shares. My suggestion, and it worked for us, talk to one of them. Get his name. Remember it. And next time someone else asks you to meet, just say that you already spoke to ....! It can be annoying, but this is their job. They are usually friendly so just be respectful and they will do the same.
Same goes with the people that are selling stuff on the beach. Just so no thank you and they will leave you alone.
The landscaping and maintenance was very nice and clean!!
All in all, we had a great trip and were pleased with everything! We would go back to this resort. If you can afford it the upgrade to VIP was worth it.
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Rooster -
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Barcelo Bavaro Palace: Best Resort I have been to.
To be honest The whole of it was simply perfect Beach was beautiful well kept as are the grounds Nice well kept rooms food was good no complaints and available 24 hrs at one of the bars . This place also had great restaurants and very friendly accommodating staff plenty of activities and shows This is one resort I would recommend to all and will return to.
The resort was very clean. They even spent all day raking up the beach. The rooms were very nice. The food was fine. The service in the a la carte restaurants was very slow and the staff on the front desk weren't very friendly or helpful.
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Scottcarole46 -
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Bahia Principe Escape Aquamarine: Great vacation
Great resort , excelent food ,service and staf. Would go back in a heart beat. Love love love the beachâ¤ï¸ For a big resort getting around was a breeze with transportation provided. Looked forward to breakfast every morning and couldn’t wait for lunch or supper., food was great