Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Amazing resort

This Hotel is huge, clean, and very beautiful, swiming pools are very nice, with water jets, a lot of activities, the Alacarta Restaurant are so nice food very tasty, with no exception, all are very good. night shows are incredible, but the only painful part is the beach , not good at all seaweed are gathered all along the beach like small mountains, they try to clean it but doesn't work at all, this is why a bad smell comes in the airbetween time to time, they build up a rocky wall to stop wa [... read more]

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Private  - 

Verified Purchaser

Catalonia Yucatan: Beautiful - everything you need in a few short steps

Catalonia Yucatan Beach Resort was lovely. The check in was quick and we were given a room upgrade as we were celebrating our 25th anniversary. Truthfully the room and bathroom was a bit tired although clean and comfortable. The grounds and pools were very beautiful and very clean. The beach did have a seaweed problem that the workers could not get ahead of but there was beach area by the lagoon which was free from seaweed and great for swimming. The lounges were all great, sports bar was fun wi [... read more]

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Stevev78  - 

Verified Purchaser

Barcelo Maya Caribe: Beautiful Resort 🏝

The place is very clean, they are constantly cleaning and painting. Beach is beautiful and the food is amazing, a big variety. A lot to do, you won’t be disappointed. The beach has reefs, rocks for nice pics or just nice white sand. If you do a la cartes, do Mexican Lindo and Kyoto. Food is amazing and at Kyoto you get a nice show too. All the employees are very friendly and Gladis and front desk always had a smile and helped us with anything. But make sure to bring enough sunscreen caus [... read more]

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Dj dj  - 

Verified Purchaser

Barcelo Maya Colonial: Would recommend to anyone

This was a very clean and fun place. Nice people and staff. Only issue we had was with my girlfriends vegan preferences which took a while to solve at each restaurant but they always had a resolution. There is enough stuff to do here to be busy for even two weeks and we went for one. I want to come here again and habe beem telling all my friends to book here if they plan to go away. Seaweed can be annoying but there was always a somewhat clear ocean area to swim.

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Nice resort

Hotel was nice. Under staffed . A bit dirty . Food was excellent at buffet but not worth waiting for restaurants to eat . My Kids loved the pool too . Very far from city and Tulum beach was covered with seewe.

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HARRIS  - 

Verified Purchaser

Barcelo Maya Colonial: Good resort

Hello Barcelo Maya Colonial, I found the resort was great. Good Food ,rooms, kids waterpark,great service for the money.Thoroughly enjoyed it. Following things needs to be considered by Management. Internet should be for all ,all the time for non premium guests as well. Internet for Non premium guests It wood be nice to introduce huts for shades on the beach. Alacart bookings for restaurants was difficult though we tried to book on the same day we arrived. When we asked why is it so. People [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Loved the resort!

Everything about this resort was outstanding! The only complaint for the week would just be regarding the weather, other than that, the resort was amazing. Would absolutely return! I would advise anyone planning on staying to book their A la carte restaurants ahead of time by emailing the hotel. This ensures you will be able to try the restaurants available. I would recommend the Gourmet and Brazilian restaurants on the Akumal resort.

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Barcelo Maya Colonial - Amazing resort

The hotel is beautiful and had a great stay. The food, the rooms, the pools and the water park for kids all outstanding all the amenities were great. The alacarte dinners and the main buffet were excellent. The employees were so friendly and super customer service. The check in manager Esteban Marcial was so helpful and provided excellent customer service. The beach had lots and lots of seaweeds. We could only go in the ocean 1 day only. The hotel did not have free wifi that I found unu [... read more]

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Maria  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Bahia Principe Sian Ka'an - a Gem in the Mayan Riviera

From the welcoming Reception to the scrumptious buffet , this was a vacation destination that left us feeling pampered and relaxed. Every little thing was anticipated and catered for. The jungle setting came complete with the lazy iguana and curious coati walking across the paths. Exotic, or as the Mayan would say, Xotic! The grounds were cared for with pride; the staff extremely courteous and friendly; the entertainment filled with enthusiasm and crowd participation. A perfect home away fr [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Amazing resort

This resort was one of the best resorts i've stayed at. I found the room and the resort itself very clean. All the workers were very nice and friendly and seemed to enjoy their jobs. Food was great, i found the portions small at some of the a la cartes but it still tasted amazing. I loved that their was a coffee and ice cream shop at the resort as well. I would definitely return to this resort.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Luxurious and peaceful

First, the layout of the resort is wonderful. They hired a professional to design and layout the entire resort. Everything is close by and easy to locate, beautiful gardens, walkways and lighting were perfectly designed. Hammocks were located in treed areas with lighted wicker balls high in the trees. Stunning! Every room faces the ocean. Next, the staff are amazing people. Raul at the front desk was professional and friendly. Phillipe at the 24 snack bar was friendly and a great bartender. Ser [... read more]

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Johan  - 

Verified Purchaser

Bahia Principe Explore Coba: Beautiful resort

I’ll try to be brief. Our overall stay 6;13-6;20/2018 was a wonderful experience. Just because a few issues we had, I will still leave a positive review. The one issue was: our room 32607 was in a great location, we had nice cool air conditioning the first night, it stopped cooling the 2nd day and for 3 days/night we had no a/c, it took until Saturday and 3 different reports until one rep. at Premier reception took action and the problem was fixed. No issues after that, should we ever go bac [... read more]

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Yuchang  - 

Verified Purchaser

Bahia Principe Explore Coba: Neat Room and Restaurants, OK Food and Service

The room is very clean and the room staff change bed every day. Room service is excellent. There are many restaurants, space is bright and neat. Food is various but the quality is just okay. Sushi rolls-rice are not well cooked. Brazil cuisine- bbq meat is too dry. There are not too many options for non-alcohol drinks. Only orange and pineapple juice. Can make some fresh watermelon, or mango juice.

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Nancy  - 

Verified Purchaser

Grand Riviera Princess: Not so Grand resort

Grand Riviera Princess is showing signs of needing a facelift. -Pool tiles missing or broken - lounge chair broke on us because it was all rusty - clean up was not done on a daily basis example the same cockroach sat squished in the hall way for 2 days, we went for breakfast someone had spilled milk or cream along side of the wall, came back for breakfast the next day and it was still there. Same towel sat on a walkway light the whole week we were there. -staff was grumpy - cockroach in ou [... read more]

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Linda  - 

Verified Purchaser

Bahia Principe Explore Akumal: A truly amazing resort!

What an absolute beautiful resort. Everywhere we went on the resort everyone was working hard and smiling from the gardeners to the servers to the bartenders. The concierge called at least 3 times to make sure everything was good. The food was absolutely amazing, so many choices and always hot and fresh. From the clean bathrooms to the refilling of the mini fridge to the butler lighting up our scent warmer every night in the room. Every morning the workers were at the beach cleaning up the seawe [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Lovely Resort

Great Resort! my only 2 complaint's are, 1- the nightmare check-in service which was quickly resolved and 2- the mountains of seaweed on the rocky beach. Staff is nice, grounds well groomed, rooms clean, food plentiful and varied. Shows are typical all inclusive talent. All in all I would go to this resort again. The Luxury Hotel exceeds Coba and Tulum resorts on the same grounds. Its worth paying extra for the Luxury than the other 2.

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Perfect resort

Very clean, amazing staff, nice rooms and beautiful beaches. No end to things to do. Buffets were great, a la carte restaurants amazing. Lots of friendly wildlife,including a crocodile pond and flamingo ponds. Jungle like location a bonus. I would definetly be going again.

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Fantastic Getaway

From the moment we arrived, our vacation was perfect. The staff were very friendly and helpful. I have a lactose allergy and the a la carte staff were excellent in recommending safe foods for me every evening. We celebrated our 6th anniversary during our stay and appreciated the hotel acknowledging our special day! Housekeeping kept our room spotless and the bartenders and servers made sure our glasses were never empty for long. We enjoyed a few rounds of mini golf and loved all of the a la [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: nice resort

It was a nice resort, people were nice. The italian and sushi restaurant were delicious and liked the fact that we had wifi available 24/7. Did not like from the moment we stepped into the hotel there were people trying to sell us time shares and excursions.

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Amanic  - 

Verified Purchaser

Ocean Riviera Paradise: Beautiful and it has EVERYTHING!!

The guest services staff was amazing, kind and always had a smile. The entire time we commented on how hardworking and enthusiastic the staff was at every turn (from check in, bar staff, the entertainment staff to the cleaning staff and food services). Each building (Daisy, Eden, El Beso, Privelage) made it feel like their own resorts with the purposely placed landscaping. The al a carte food was perfect for the style of each restaurant. The rooms were beautiful; it was like each room was its o [... read more]

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