Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Batman69  - 

Verified Purchaser

Melia Cayo Coco: Melia Cayo Coco

Very nice Hotel. People are very friendly. The food was amazing. Not too many rooms and near the airport. Love it will return for sure. The organization was perfect. A bit more expensive than usual though.

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Deedeehappy  - 

Verified Purchaser

Melia Cayo Santa Maria: Great Resort

The elegance rep, Mary, was an enormous asset and the extra fee for elegance was well worth it. The food was very good - lots of selection - and the Japanese restaurant was wonderful. The service, especially at the pool, was very quick and extremely polite. The rooms were kept immaculate and the bar fridge was filled every day. Overall, an awesome trip!

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Dewey 17  - 

Verified Purchaser

Melia Las Dunas: Mainly good, but not my personal cup of tea

This was our second stay at Melia Las Dunas and, in all honesty, I don't really have any major complaints. If you've stayed at resorts in Cuba before, then you know the drill re: keeping your food expectations moderate -- though I have to say that the Romantico a la carte quite possibly provided my husband and I with the best a la carte food we've ever had when visiting a resort in Cuba. In addition, the Beer Garden serves what my husband (a DIE HARD hamburger afficianado) says are burgers that  [... read more]

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KathrynM  - 

Verified Purchaser

Melia Buenavista: Taste of Paradise

This resort is the ultimate getaway if you're looking for rest and relaxation. We stayed for a week in mid February 2015 and got exactly what we were looking for: a small, quiet resort with beautiful beaches and accommodating and attentive staff. I've done a lot of traveling throughout the caribbean, mostly to the islands, and the staff at the Melia Buenavista were by far the friendliest that I've ever encountered. From our Butler, Lucas, to the chambermaids, pool and restaurant staff, everyone  [... read more]

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Monicarose  - 

Verified Purchaser

Melia Cayo Coco: Fabulous and beautiful!

Postcard perfect beach. Resort and nightly entertainment exceeded my expectations! The staff was very helpful and friendly. Resort was kept very clean and I never had to worry about anything. Truly a great home away from home!

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Alanp  - 

Verified Purchaser

Melia Las Dunas: Pretty good resort, 3 * rooms 4* facilties

Air Canada flight from Halifax, excellent, sail thru customs and on the bus. About 30 of us arrive at the front desk and waited an hour, so slow, someone complained about something and the entire process stopped, where are the other front desk workers? Same thing the next day, we stood in front of two guys for 15 minutes and were ignored! Holy Cow, I've never been ignored at a front desk, we walked away, came back to be ignored again. Dear Mr. Manager, put 8 people on the front desk, they don't  [... read more]

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Nicki11  - 

Verified Purchaser

Melia Nassau Beach Resort: Nice place

We were only there for 4 days. They have a beautiful lobby and the rooms were very nice. Our lunch and breakfast buffets were fantastic but the a la carte left a bit to be desired. We found some of the staff to be grumpy and seemed unhappy to be working. The pool bar could really use a face lift and the hot tub was sub standard. The beach was beautiful. We met a lot of great people there and we had a great time but not sure if we would make it back to this particular resort.

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Pojoy  - 

Verified Purchaser

Memories Cayo Largo: Some new issues, still fairly nice

Last year was the best at this resort as numerous improvements had been made. This was our fourth visit. This year there is a new manager and there were some marked deficiencies such as lack of mosquito control (everyone in our party had literally dozens of bites) and there was no running water in the rooms on numerous occasions. On the plus side the staff is marvelous and the food quality seems to have improved. The cost of packages to this resort have also increased significantly (30 to 40%) o [... read more]

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Cruisekap  - 

Verified Purchaser

Melia Jardines del Rey: First Trip to Cuba- Pleasantly surprised

This was my first trip to Cuba and was not sure about what to expect.Everything about this resort exceeded my expectations. The food was fabulous, people exceptional and grounds, pool and beach beautiful.

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Freddy  - 

Verified Purchaser

Melia Cayo Santa Maria: Beautiful beaches

This was our fourth time visiting this resort. The staff are fabulous, and the beaches are wonderful. The food is good with lots of variety. The grounds and buildings are in decent repair. We have stayed in building number 7 and 8 and our only complaint is the lack of water pressure (hot) in our building. We'll definitely go back again.

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Smokey1  - 

Verified Purchaser

Melia Las Dunas: Amazing Trip!

Before we left for Melias Las Dunas, I looked at all of the reviews and decided that this was the place to go! Had a couple of negative reviews before we arrived but tried to keep it positive. We arrived and found that the grounds were kept beautifully, the rooms were quite nice and the food was much better than I had hoped for. There are so many options for foods - pizza restaurants at both of the large pools offering sandwiches as well. We slept in on more than one occasion and decided to eat  [... read more]

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SuQu  - 

Verified Purchaser

Paradisus Rio De Oro: Exceeded expectations

This was my sixth time to Cuba and the first for my boyfriend. From beginning to end we had a fantastic time. The staff were always very friendly and extremely helpful, the grounds were meticulously maintained and beautifully kept. We lucked out and had beautiful, sunny days and it just rained at night. The beach is rocky, which suited us just fine because it was amazing for snorkelling. The beach itself is gorgeous and the water the most stunning blue-green colour. The location of this resort i [... read more]

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Miranda muraca  - 

Verified Purchaser

Tryp Cayo Coco: Tryp Cayo Coco

Not at all good. Restaurant food was not what we read on menu service was terrible! It was my birthday not even a wish. After my husband complain twice to lobby & customer service then they did a cake and gave me a champaign bottle that I left for the maid.We had no hot water after the third day they fixed. Again because we complained.The weather was beautiful and beach. We gave 3 hundred dollars for tips but we shouldn't off that was our call.

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Debbie and Ty  - 

Verified Purchaser

Melia Las Dunas: The beach is absolutely beautiful !

Very impressed with Melia Las Dunas. The staff was very friendly and helpful. Love the El Rancho (BBQ). Lots of variety with food and willing to accommodate special requests. Lots of entertainment for the children. The 1.5 hr drive from the airport was worth it to see the beach.

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Frawls  - 

Verified Purchaser

Paradisus Varadero: Good resort

Great beach, large resort and well laid out. We think 3.5 star resort. Friendly people. We would recommend, but right away we asked to change rooms as there were issues as the room was tired and the staff we're very helpful.

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Georgie  - 

Verified Purchaser

Starfish Cayo Largo: Paradise in the south

It is a 3 star resort. The Sol Pelicano is dated but clean. There were shortages of food and bottled drinking water but the staff make the best with what they have. Wonderful beach. I would return and recommend the resort, but would point out the limitations.

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Toronto Cro  - 

Verified Purchaser

Melia Jardines del Rey: Great Resort

Had a great time, staff very receptive to any issues we had and landscapers working every day to green up the resort. I would recommend they shave down the coral for the first 20 feet entering the ocean, would improve the beach tremendously !!!

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Joanieb48  - 

Verified Purchaser

Melia Las Americas: Amazing resort!

The grounds are well maintained, the room we had was more than we expected. The food was very good at the buffet and the a la carts were excellent. The service was exceptional. The resort has a beautiful patio out front looking down to the beach. We went to this resort for the golf that's right beside. My husband had never been to Cuba before and was hesitant. He wants to go back next year. We had an awesome time and found a week too short. 10 days would be perfect for us.

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Doug1  - 

Verified Purchaser

Hotel Camino del Mar: Amazing Beach, Great Service

The beach and service were excellent. If you picked the right foods, the food was great. The house red wine was excellent and the mixed drinks were not too sweet. The beach restaurant was excellent. As we seen on our first trip to Cuba, the hotel needs a little work. Water pressure was low and if you wanted hot water, it was best to shower in the afternoon. It was fun fishing off and swimming around the boardwalk but the boardwalk really needs repair. We snorkeled on a local reef and there were [... read more]

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GeorgiaK67  - 

Verified Purchaser

Melia Jardines del Rey: Beautiful resort

The resort and staff were superb but once it is fully open there will not be enough room on the beach or in the lobby for everyone. The buffet restaurants had enough variety for everyone. Service was a little slow but staff are still new.

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