Very nice Hotel. People are very friendly. The food was amazing. Not too many rooms and near the airport. Love it will return for sure. The organization was perfect.
A bit more expensive than usual though.
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Deedeehappy -
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Melia Cayo Santa Maria: Great Resort
The elegance rep, Mary, was an enormous asset and the extra fee for elegance was well worth it. The food was very good - lots of selection - and the Japanese restaurant was wonderful. The service, especially at the pool, was very quick and extremely polite. The rooms were kept immaculate and the bar fridge was filled every day. Overall, an awesome trip!
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Dewey 17 -
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Melia Las Dunas: Mainly good, but not my personal cup of tea
This was our second stay at Melia Las Dunas and, in all honesty, I don't really have any major complaints. If you've stayed at resorts in Cuba before, then you know the drill re: keeping your food expectations moderate -- though I have to say that the Romantico a la carte quite possibly provided my husband and I with the best a la carte food we've ever had when visiting a resort in Cuba. In addition, the Beer Garden serves what my husband (a DIE HARD hamburger afficianado) says are burgers that [... read more]rank in his top 5 burgers of all time. Don't underestimate the gravity of that statement :)
The grounds, the amenities (lobbies etc.) and rooms were very well-tended and comfortable and, of course,you can't go wrong with the beaches on Cayo Santa Maria.
So why am I sounding kind of luke-warm about the whole thing?? Well, I guess I'm just an old lady (in my 50's) but I think I'm getting to the point where I like my resorts just a bit smaller, a bit quieter, and a bit more personal. Melia Las Dunas is by no means "mammoth" (if you 've ever, say, been at a Mayan Bahia resort, for instance) -- but it was still a bit too busy for me. The number of guests mean that most staff simply can't give that "personal touch" even though we DID have some staff who went above and beyond and remembered us from day to day (Hurray for Donna in the Lobby bar!).
Having said that -- if you're younger than we are -- or younger at heart than we are -- or not quite so tired and in need of simple boring sitting in peace and quiet -- then you'll love Las Dunas. Clients there are a bit on the younger side and there is a lot of good entertainment -- a lot of vibrancy -- that I think appeals to the under 40 set. Don't get me wrong, though. If our one week in February wasn't my one and only week away from an otherwise truly hectic life, I'd probably be really up for the action that Las Dunas provides. It's a very good all-round resort and I have no complaints about it -- I just like my resorts a little "sleepier".
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KathrynM -
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Melia Buenavista: Taste of Paradise
This resort is the ultimate getaway if you're looking for rest and relaxation. We stayed for a week in mid February 2015 and got exactly what we were looking for: a small, quiet resort with beautiful beaches and accommodating and attentive staff. I've done a lot of traveling throughout the caribbean, mostly to the islands, and the staff at the Melia Buenavista were by far the friendliest that I've ever encountered. From our Butler, Lucas, to the chambermaids, pool and restaurant staff, everyone [... read more]took such great care of us.
The resort itself was stunning, with three beautiful beaches and an abundance of available loungers. Our room was exactly as the website's pictures had depicted it, the perfect combination of modern and cozy, and the outdoor shower was one of our favourite features. Even on colder days, it was a nice way to feel a little more connected to nature while experiencing 5 star comfort.
Even though we purposely sought out a smaller resort, there was still so much for us to do. We visited the Los Dunas market, the two sister resorts (which were nice, but far too large and commercialized for our liking... we couldn't wait to get home to Buenavista), as well as took advantage of the excursions made available to us by our Nexus representative; our trip to Trinidad being one of the highlights of our vacation.
Overall, our stay at the Melia Buenavista was a wonderful and memorable experience and I would highly recommend it to anyone looking for a little bit of luxury and a break from their regular day-to-day.
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Monicarose -
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Melia Cayo Coco: Fabulous and beautiful!
Postcard perfect beach. Resort and nightly entertainment exceeded my expectations! The staff was very helpful and friendly. Resort was kept very clean and I never had to worry about anything. Truly a great home away from home!
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Alanp -
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Melia Las Dunas: Pretty good resort, 3 * rooms 4* facilties
Air Canada flight from Halifax, excellent, sail thru customs and on the bus. About 30 of us arrive at the front desk and waited an hour, so slow, someone complained about something and the entire process stopped, where are the other front desk workers? Same thing the next day, we stood in front of two guys for 15 minutes and were ignored! Holy Cow, I've never been ignored at a front desk, we walked away, came back to be ignored again. Dear Mr. Manager, put 8 people on the front desk, they don't [... read more]cost the hotel they pay in customer satisfaction. Anyways, the room is a rundown 3 star with maintenance issues, 5 flushes, sink leaks, the stopper in the tub won't pop open, pressure after 10 am poor the typical 3 star stuff. The facilities are 4 to 5 star, food is good, beer garden and Charcoal grill is excellent and I'd return just for that. Pizza restrurant is not great, they need a new rescipe for the tomato sauce. Buffets are huge! Pannini presses, 3 egg stations, blue cheese. Supper is really quite good, 4 star. 3 places serve sit down breakfast, 2 snack bars at the pools and beer garden. Beach is excellent, you cannot walk from one end to the other, just too far. I'd go back in April-May when the water is calm and warm tho. Adult pool is quiet until 3 pm then comes to life with football, music and drinking activities. We did a Havana trip $250 CND, Flight, bus, meal, English tour guide, wow! Was a long day 6 am to 11pm but worth the effort. Don't go Monday, all museums are closed. This really was a highlight of our 15 Cuban trips and would highly recommend it. Went to the 2 shopping towns, it's a nice break but nothing special. Saw this rock band with Dany Fernandez on guitar. He must be a son of Carlos Santana and Jimi Hendricks, unfriggingbelieveable. If anyone has a video of his performance please send it to me and I'll post it on you tube, he is a superstar in waiting. I'd return to the resort just to see Dany again and see if I can walk the entire length of the beach.
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Nicki11 -
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Melia Nassau Beach Resort: Nice place
We were only there for 4 days. They have a beautiful lobby and the rooms were very nice. Our lunch and breakfast buffets were fantastic but the a la carte left a bit to be desired. We found some of the staff to be grumpy and seemed unhappy to be working. The pool bar could really use a face lift and the hot tub was sub standard. The beach was beautiful. We met a lot of great people there and we had a great time but not sure if we would make it back to this particular resort.
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Pojoy -
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Memories Cayo Largo: Some new issues, still fairly nice
Last year was the best at this resort as numerous improvements had been made. This was our fourth visit. This year there is a new manager and there were some marked deficiencies such as lack of mosquito control (everyone in our party had literally dozens of bites) and there was no running water in the rooms on numerous occasions. On the plus side the staff is marvelous and the food quality seems to have improved. The cost of packages to this resort have also increased significantly (30 to 40%) o[... read more]ver the years. I suspect this is due to its increased popularity as the resort was fully booked.
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Cruisekap -
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Melia Jardines del Rey: First Trip to Cuba- Pleasantly surprised
This was my first trip to Cuba and was not sure about what to expect.Everything about this resort exceeded my expectations. The food was fabulous, people exceptional and grounds, pool and beach beautiful.
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Freddy -
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Melia Cayo Santa Maria: Beautiful beaches
This was our fourth time visiting this resort. The staff are fabulous, and the beaches are wonderful. The food is good with lots of variety. The grounds and buildings are in decent repair. We have stayed in building number 7 and 8 and our only complaint is the lack of water pressure (hot) in our building.
We'll definitely go back again.
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Smokey1 -
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Melia Las Dunas: Amazing Trip!
Before we left for Melias Las Dunas, I looked at all of the reviews and decided that this was the place to go! Had a couple of negative reviews before we arrived but tried to keep it positive. We arrived and found that the grounds were kept beautifully, the rooms were quite nice and the food was much better than I had hoped for. There are so many options for foods - pizza restaurants at both of the large pools offering sandwiches as well. We slept in on more than one occasion and decided to eat [... read more]at the 24/7 (all day breakfast) because we had missed the buffet. The calamari is very good there as well! We usually went to the adult beach (far right) but when we wanted entertainment ventured to the middle beach. There are bars at each of the beaches but the middle beach has a grill as well for sandwiches. There is usually a line up so we walked up to the 24/7 or the outdoor grills at the end of the boardwalk (2 minute walk) to get food while on the beach. The outdoor grills open at 12:00 p.m. and are amazing - grilled seafood/meat/veggies, etc. There are so many options for food, it would take you a week to figure this out as well, there are the 3 Al La Carte restaurants - seafood, Italian and Oriental were the ones we went to and were not disappointed! The beaches are absolutely beautiful! I give this resort a 4+ star!!! Entertainment was awesome! The aquatica show was amazing - they had Cuban bands playing most nights in the lobby area as well as piano bar in the early afternoon. Our family had an amazing time and will most definitely go back!!! By the way, I walked the beach every morning to check out the other hotels in the same category and they cannot hold a candle to Melias Las Dunas - either for the food or the grounds! Thank you to the staff of Melias for making our trip so awesome!!! :)
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SuQu -
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Paradisus Rio De Oro: Exceeded expectations
This was my sixth time to Cuba and the first for my boyfriend. From beginning to end we had a fantastic time. The staff were always very friendly and extremely helpful, the grounds were meticulously maintained and beautifully kept. We lucked out and had beautiful, sunny days and it just rained at night. The beach is rocky, which suited us just fine because it was amazing for snorkelling. The beach itself is gorgeous and the water the most stunning blue-green colour. The location of this resort i[... read more]s right by an incredible reef teeming with life that the catamaran trips take you to go snorkelling at, or you can swim there yourself from the beach. The pool was lovely, although we didn't use it at all as we are beach people. The rooms were very nice; however, there was one issue that plagued us the entire time: cockroaches. We did not complain to the management about it--we were in the tropics, after all--but it was obviously a problem as they sprayed our room without us mentioning it at all. Unfortunately, the spray did absolutely nothing and we had cockroaches every day and every night. A huge one greeted us by sprinting across the floor when we got to the room on our first night, and we saw them day and night. It was a bit unsettling and we had to be extra careful when packing to go home. That, however, was the singular issue we had. As for the restaurants; well, the food was simply wonderful. This was the first time in six Cuban trips that the food was really something to write home about. The variety of foods was overwhelming and great. The specialty restaurants did an excellent job and we had no problems booking them. The Japanese was the standout for us, meal-wise and entertainment, too. The teppanyaki style was accurately duplicated and delicious. Our transfers to and from the resort were right on time and check-in and check-out went without a hitch. The bars and staff were very accommodating and quick, though they did pour with a heavy hand and if you are a lightweight you need to specify that you don't want too much alcohol in your drink. There was always food and drink available, and also a gazebo with bottles of champagne and wine on ice and snacks in the evenings in the lobby bar to just help yourself. The entertainment was fair; they did a decent job. This was by far the nicest resort I've been to in Cuba and we have been talking about going back pretty much since we got back. Also, we received a booking bonus from Trip Central that gave us access to a premium lounge in our departure city airport, which totally started our trip off right. All in all, this was an absolutely wonderful vacation.
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Miranda muraca -
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Tryp Cayo Coco: Tryp Cayo Coco
Not at all good. Restaurant food was not what we read on menu service was terrible! It was my birthday not even a wish. After my husband complain twice to lobby & customer service then they did a cake and gave me a champaign bottle that I left for the maid.We had no hot water after the third day they fixed. Again because we complained.The weather was beautiful and beach. We gave 3 hundred dollars for tips but we shouldn't off that was our call.
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Debbie and Ty -
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Melia Las Dunas: The beach is absolutely beautiful !
Very impressed with Melia Las Dunas. The staff was very friendly and helpful. Love the El Rancho (BBQ). Lots of variety with food and willing to accommodate special requests.
Lots of entertainment for the children. The 1.5 hr drive from the airport was worth it to see the beach.
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Frawls -
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Paradisus Varadero: Good resort
Great beach, large resort and well laid out. We think 3.5 star resort. Friendly people. We would recommend, but right away we asked to change rooms as there were issues as the room was tired and the staff we're very helpful.
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Georgie -
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Starfish Cayo Largo: Paradise in the south
It is a 3 star resort. The Sol Pelicano is dated but clean. There were shortages of food and bottled drinking water but the staff make the best with what they have. Wonderful beach. I would return and recommend the resort, but would point out the limitations.
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Toronto Cro -
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Melia Jardines del Rey: Great Resort
Had a great time, staff very receptive to any issues we had and landscapers working every day to green up the resort. I would recommend they shave down the coral for the first 20 feet entering the ocean, would improve the beach tremendously !!!
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Joanieb48 -
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Melia Las Americas: Amazing resort!
The grounds are well maintained, the room we had was more than we expected. The food was very good at the buffet and the a la carts were excellent. The service was exceptional. The resort has a beautiful patio out front looking down to the beach. We went to this resort for the golf that's right beside. My husband had never been to Cuba before and was hesitant. He wants to go back next year. We had an awesome time and found a week too short. 10 days would be perfect for us.
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Doug1 -
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Hotel Camino del Mar: Amazing Beach, Great Service
The beach and service were excellent. If you picked the right foods, the food was great. The house red wine was excellent and the mixed drinks were not too sweet. The beach restaurant was excellent. As we seen on our first trip to Cuba, the hotel needs a little work. Water pressure was low and if you wanted hot water, it was best to shower in the afternoon. It was fun fishing off and swimming around the boardwalk but the boardwalk really needs repair.
We snorkeled on a local reef and there were[... read more] plenty of fish and different corals to view. We also traveled to Pillar beach, and we would visit this beach again if we every return to the area.
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GeorgiaK67 -
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Melia Jardines del Rey: Beautiful resort
The resort and staff were superb but once it is fully open there will not be enough room on the beach or in the lobby for everyone. The buffet restaurants had enough variety for everyone. Service was a little slow but staff are still new.