Barcelo Maya Palace: Amazing resort with lots to offer for everyone

Third time to the Barceló Maya. It never disappoints. We always have the most incredible booking experience with Tripcentral wit the exception of this last time. Sandra Taylor is rude and never gets back to you. I asked her twice for a hotel close to Pearson and never, ever got back to me. I gave up. Then, I called her with questions regarding the Mexico tax and she was rude. Never use this agent. Karol and Wendy Van Z are the best. Highly professional and kind.

Barcelo Maya Colonial: Good week at the Barcelo

Resorts is very clean. I found the quality of the food in buffet has declined over the past two years. Ala carts are very good.Kyoto and Brassiere were my favourites. The beach area is best in front of the Maya Beach. The Nexus transportation was poorly organized upon arrival. We waited for over an hour for a shuttle to leave airport. The return trip was perfect timely and comfortable.

Barcelo Bavaro Beach: Perfect beach

Even if the resort was full, it never seemed that there were too much people. There was always a long chair available or room in the pool or on the beach. he beach is really beautiful and there were a lot of sea turtles in the algae. The animation team is funny and does a great job at keeping people busy. The buffet is always detailed and provides a lot of different food. La Brisa and Kyoto were our favorite themed restaurants.

Barcelo Maya Tropical: Will go back a third time!

Considering that it is Spring break in America and March break in Canada. It was still a good resort for the money that was spent. Where else can you have daily options of food, a mall, disco, escape room and an outdoor lap pool in one complex? The nightly shows, were surprisingly good (usually not interested). The Disney theme, was the best with bubbles and characters on their wheelie shoes. Professional, singing and costume design/choregraphy.

Occidental Punta Cana: Good location

Food was lacking in quality and variety. Pasta was not cooked sufficiently. Had to request burgers cooked more to remove pink. Service for water , pop , coffee always very slow and sometimes completely forgotten Resort was well maintained and clean. Lots of loungers both at beach and pools.

Barcelo Maya Beach Resort: Good but needs change.

The Barcelo resort itself is beautiful. This was our 10th time there over the last 15 years. The trouble is that some rooms are showing their age - Furniture coming apart, plumbing issues... We booked the Beach (updated) but were bumped to the Tropical. The service has gone down in the buffets, especially the beach restaurants and selection diminished. While unfortunate, if you can get a good deal it is still worth going to the resort.

Barcelo Maya Colonial: Beautiful grounds; rocky beach

The grounds of the hotel complex are beautiful and very well maintained. The lobby is very spacious and clean. The swimming pools were clean. The sports facilities including the paddleball and tennis/pickleball courts were in good condition. The swimming area in the ocean was quite rocky, although there were a couple of areas where one could attempt to thread one's way through back to shore. I had a Premium ground floor "ocean view" room, although one can see the pools from the room, rather t [... read more]he ocean. It had a bit of a musty smell to it, but not overwhelmingly so. The room had two telephones, neither of which functioned upon arrival. These were finally repaired on the second day. The toilet was constantly flushing and then stopped working altogether. It took two days and three repair people to eventually repair this, with the toilet ultimate repaired at midnight on the second day (I was asked if the repair could wait until the morning of the third day, which I declined). A hot shower was non-existent during my entire stay. I was told to let the water run. After doing so for 15 minutes each time, the water temperature never even reached lukewarm. One day out of seven I once managed to get warm water in the sink. The luxury did not extend to the shower. Housekeeping made the beds and changed the towels, but the floor was certainly never cleaned. The main buffet offered a wide variety of options and food temperatures were usually quite good. Service was good on two mornings (when Daniel took care of our table), however the rest of the time, service was barely minimal. When we were forced to go to the Tropical buffet on two occasions, we received no service whatsoever. The à la carte dining experience was better, with the exception of the Italian restaurant at the Tropical. The Kyoto teppanyaki was excellent, as was the Brasserie restaurant at the Palace.

Barcelo Bavaro Beach: Amazing Resort

This resort exceeded our expectations. The staff were amazing and went above and beyond to make our stay a pleasant one. Our room was situated on the ground floor of the first building which was perfect as 2 of our party were mobility challenged. We had easy access to the lounge, the gift shop, the bar, the buffet, the pool and the beach. I love how the beach is just a short stroll from the pool. The food was very, very good. How I wish I was back there enjoying a Banana Mama!!

Barcelo Bavaro Beach: Overall review for Bavaro Beach and Palace

Beach and pools obviously were incredible!!! Thank goodness they upgraded us as I was shocked by the state of the first room they gave us at the Bavaro beach. We are used to a standard room but this was not 5 star!! Also, when we are at the Bavaro beach hotel before the upgrade they said only 4 restaurants were included and all the rest were additional amounts of money! Service depended on time of day and staff restaurant etc. but it wasn’t great. We had to constantly chase people down  [... read more]for glasses cutlery at tables etc. Drinks also depended on who served you but honestly many were watered down and I felt like I was just drinking sugar water at times. Loaded with spring break Americans at the Bavaro palace. We did walk back and forth to the Bavaro beach hotel quite easily though. We felt like the buffet and drinks were better there. Food was the biggest disappointment overall and not at all comparable to the hotel I stayed at in Punta Cana 2020. The restaurants were just okay. Perhaps this is the reality now at resorts? ? Having said all this, we had amazing weather and loved the walks on the beach and the upgraded room!!!

Barcelo Solymar: 7th time and still like it

Between Solymar and Occidental I"ve been there 7 or more times to this resort.It has changed a lot but there always good food and nice people,Big THANKS to Jorge at Ranchon -beach service.Lazaro was great barman at the same place.We went to Calle 62 and Beatles had a good time .Weather was beautiful, Staff gave us ssurvey on third day we were there,they should give it to before we leave .It was a good vacation

Barcelo Maya Tropical: Barceló Maya Tropical

Forth time visiting will be back for a fifth! Clean and Fun!! Great value and the food is very good, pools are clean and we were with 4 other couples everyone loved it! Rooms are bathrooms are clean and the grounds are magnificent!

Barcelo Maya Palace: Incredible trip

Best hotel I’ve stayed at yet! We stayed in an oceanfront room. Beautiful room, gorgeous grounds- the staff work very hard to make everything perfect. The buffet and a la cartes were delicious and had an amazing assortment of Mexican cuisines- the children’s section had a great assortment as well. I would recommend this resort in an instant.

Barcelo Maya Caribe: Nice resort!

Our second trip to Barcelo Caribe. Large resort with lots to do. Beautiful grounds, well maintained. Standard room basic and had everything we needed. Beach is long with some Sandy and some rocky parts. Was a very windy week for us so ocean good for wave jumping but not great for snorkelling or water sports. Nice volleyball courts, pickleball courts and corn Hole. This trip was in March which we would NOT do again. Spring breakers from the US were loud partiers. We got no sleep for 2 days and th [... read more]e front desk inferred this was pretty normal. Everything was very busy and seemed understaffed. Wasn’t like this the last time we went. Many Staff seemed tired and not very happy. We would definitely go again, but not in March.

Barcelo Maya Caribe: Impressive Resort

This was our first time at a large resort and loved all the activity options, the beautiful grounds, excellent restaurants, pools and beach front, walking paths and weather! The mall area and Mexican market were also a great evening option to stroll through.

Barcelo Maya Caribe: Huge resort

I spent 1 week at barcelo with my husband and 2 teen/tween daughters. We've been to a dozen all inclusive and this was by far the largest complex we've ever stayed at. The complex was beautiful, very clean with gorgeous beach and pools. We found our superior room to be extremely tiny and dated. Smaller than most resorts. The food was fine, not the best but it was plentiful and available everywhere. My kids loved the food. The activities and onsite shopping was fun. No need to leave the resort, t [... read more]hey had everything. I found the staff a little unfriendly, but I may have been spoiled at past resorts with extra pleasant staff. Overall it was a nice resort, just a little overwhelming big. They do accept large groups, so at times certain bars, restaurants or pools can become crowded, but there was always space to move to less busy areas.

Barcelo Maya Tropical: Outstanding resort and service!

The resort was exemplary and very family friendly. There were a lot of activities to do on the resort. The pools were amazing. Food was fabulous and the beach was outstanding. I would recommend this resort to anybody who wants to have a great time in Cancun.

Occidental Arenas Blancas: Excellent Resort

The staff is friendly, the food is local & fresh . The drinks were excellent. The beach is exquisite…the cleanliness of the resort was exceptional. Courteous & helpful staff make all the difference. Will definitely book again

Barcelo Maya Tropical: We'll be back!

We were there specifically for a Dr Joe Dispenza Conference for the first week and relaxation for the second week. We loved it, very comfortable hotel, food is excellent, a la carte restaurants tasty and good variety. Lots of shops if you like to bring back souvenirs, we love the sports bar where you can get food 24hrs in the mall on site. Fun beach has rocks but we made it work, not a concern. Pool is very large. Lots of lounge chairs at beach and pool. Shows at night were a higher level of wha [... read more]t we are use to, they were fantastic. It is really worth to go to the adjacent hotel Barcelo Beach, Caribe, Palace and Riviera to see the difference. Beautiful view of the water and resort from the upper lobby at the Palace. Hard ice cream at the "Barcelo Beach" buffet. Extremelly friendly staff who aim to please and satisfy the clients. First night the AC was loud and they came and fixed it the next day. The shower valve was defective and would take a while to stay in place, causing the release of the spray to be inconsistent; it needed patience and innovation on our part. Hopefully they will get it fix, it needs to be replace. We love this resort and we'll be back soon.

Occidental Papagayo: OCCIDENTAL PAPAGAYO

I found Occidental PAPAGAYO very nice with beautiful view and very nice swimming pool and very nice beach. Some maintenance work is needed specially in rooms. Some of the points i need to mention are listed below. 1. Lights in our room 124 Building 1 is very poor and not at all good. 2. Safe was not working. 3.Kleenex were not provided for 10 days even after our requests. 4.Face towels and hand towels were not replaced or missed completely lots of days. 5. Room floor was not cleaned regul [... read more]arly. 6. In the main building in Men washroom one of urinal sign was under repair and was never repaired. 7. Food was generally cold in dining room. 8. On the positive note most of the staff was excellent and tried to help when requested. 9.There might be more points but you got the idea.

Occidental Papagayo: Occidental Papagayo, Liberia

Resort is beautiful.......We really enjoyed ourselves except for few things.......Definitely need more lighting in the rooms.....Housekeeping was not good as there were no fix timings and always forgetting something to replace towels etc.......Same thing with refilling the mini bar.......There was no fix timing......Safe in the room was not easy to use.....Asked for help with safe, no one showed up during the whole stay....Language was problem with not understanding English.......Hardly any cho [... read more]ice for food for vegetarians