Starfish Varadero: Better than anticipated

We all have reservations about what type of resort to expect when we arrive in Cuba. We were very pleasantly surprised at the reception we received when we arrived...from the bus drivers to the hotel managers. The reception desk staff were very pleasant and extremely helpful from the day we arrived until the morning we left to go home. As were most of the staff at different areas in the hotel. The rooms are basic but clean...the food was acceptable in the buffet and better in the a la carte .. [... read more].make sure you spend time getting reservations for the a la carte.. The beach is expansive, clean of sea grasses and rocks...this is a great beach!!!! Lots of palapas to take cover from the sun and spotty rain. The beach is even better in that there are no motorized sea doos, banana boats and crazy disco music pounding all day....actually had spa music playing in the morning at the beach...nice touch!!!! We enjoyed our stay at Aguas Azules...would go back there...actually wish I was still there :-)

Club Amigo Atlantico Guardalavaca: Good resort

The villa section is very good for a 3 star hotel. Rooms are very good, clean, with air conditner, fridge, tv. Beach is very nice, but a bit dirty after picnics by local people. Didn't like that they colect the beach chairs by 6:30 pm. Food was tolerable, but a lot of flies in the dining room flying and sitting all over the food and tables. That was a problem for me. In my opinion, the menu of la cart restaurant, included into tha package was worse than regular dinners. Snack bars provide so [... read more]me tastier food, like french fries, and without flies. Excursions were quite expensive.

Starfish Varadero: Excellent service and resort.

The staff was extremely helpful and accommodating. They made my daughter feel like the most special person in the world on her birthday by throwing her a party at the Mini Club. (They even gave her gifts) There was always someone available to help out on every turn.

Club Amigo Atlantico Guardalavaca: Average resort

Dining room & everywhere smoking was allowed. We are not used to that in Canada. Toaster in dining room was far too slow guests just gave up on it. Sometimes there were boxed cereals but they were not made available to adults only children, in fact one of the staff told me off for taking a small bowl of mixed cereals from the "Children's table.I would like to say that the snacks on Airtransat. were a "ripoff" I will endeavour to avoid at all cost eating on the airline. Thank you for the opport [... read more]uinity to review.

Starfish Varadero: Resort needs work

If you are going there with expectations than this is not the resort for you. I went down with 3 other girls. Two of our friends toilet didn't work, we had no hot water, beds were paper thin, there was an ant infestation in our room, leaking water in our hotel room from the ceiling, first 3 days I lived off bread since the food options were below standards, long line ups to the grill on the weekends after the locals got there. The resort is run down and needs a complete make-over. One night I ha [... read more]d to go to the front desk because the maid forgot to leave us towels. Entertainment was very weak and in one case because there weren't enough people in the audience to watch they cancelled the show and sent the performers home. The beach was the only highlight. That being said, we made the most of what we had and despite the hotels down falls, it is what you make of it. If you want a low budget vacation this could be a good option, however if you have any expectations be prepared to be disappointed.

Starfish Varadero: A Fresh Approach for a Great Hotel

This hotel has recently been purchased. The new energy includes the friendly, visible manager and his assistants who listen and act immediately, as well as the tasteful renovations that have been accomplished and are ongoing. Twenty four hour entertainment suits all. The lobby bar had wonderful live musicians, all kinds.

Club Amigo Atlantico Guardalavaca: Better to come when season is not over..

This was my second time at this resort. This time it was off season. Main differences: less people, large pool which was good for swimming - closed. Most barmen did not make cocktails with all ingredients. Snack bar had no ketchup, only something that looked and tasted like tomato juice in a ketchup bottle. Bar in the main lobby did not have even ice crushers this time. Staff was friendly and polite as always. Rooms are nice and clean. Beach is perfect. Gym has no air conditioner (same last year [... read more]). Food is OK, and almost everyday we could get fish. Not enough green so it is easy to gain weight if you are not careful. They have Wi-Fi now in the lobby area and price for internet is less compare to last year. Will try another place on my next trip especially when it is off season.

Starfish Varadero: amazing

Honestly, I loved it! I even went by myself to Cuba. People were friendly, drinks were quick, not to mention that beach is amazing. I would definetly tell go back. The food is average but better then before. Plus for the price you pay totally worth the week on the beach with free drinks !!!

Starfish Varadero: fun resort !

fun hotel friendly stafff, wide selection of food, bring condiments as food is bit repetative. Music is good vibe is relaxed !!!!!!!!!!!!!!11!!!!!!!!!!!!!!!!!!!!!!1!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Club Amigo Atlantico Guardalavaca: OK RESORT

SPEND ONE WEEK AT THIS RESORT: THE POOLS, BEACH GREAT ! ALL THE SERVICES WE GOT WAS EXCELLENT (THANKS TO EDDY (24 HR BAR) JOSE (24HR BAR), CARLOS (24 HR BAR) THE RESTURANT : ENA, JAMILA GREAT SERVICE:EXCEPT FOR THE "RECEPTION" (NEEDS TO BE REVAMP) SERVICE SUCKS AT THE RECEPTION DESK.

Club Amigo Atlantico Guardalavaca: Disappointed

Will never go back! Not pleased at all The food was not good no salads and I am not a picky person no fruit.. to pick from ... Front desk was not helpful unless you offer them money ... Peter doesnt know what Paul doing at the front desk...

Starfish Varadero: Expectations were beyond my general vacation

The aquas azoulas hotel was an over all success for me.Reception and the attention given by of All the employees.Variety and comfort was Key.The food was a great pleasant surprise,especially the Al la carte nights.

Starfish Varadero: resort much improved

I spent two weeks at Aquas Azules April 25 to May 9 and must say there was a great improvement over last year,Pablo and Andrea and their new team have done a lot of work in a few short months and are to be congratulated on what they have accomplished.I have been to this hotel a number of times and will likely return next year.The full staff of this hotel are so helpful and very friendly.Perfect beach and weather.

Club Amigo Atlantico Guardalavaca: It was okay

The hotel itself is nice. However, there was a lot of miscommunication with the staff. When we had arrived, we had to pay an extra 50$ to upgrade to tropical because we had booked our trip for a standard room and they were closed when we got there. Also, our first room had bugs in it so we switched rooms. Staff at the front desk were not helpful at all. Any problems we had they would just shrug their shoulders and brush it under the rug. It was very frustrating. We did not visit the main beach o [... read more]ften as there are locals there (which we do not mind at all) but they were very pesky. Demanding clothes, alcoholic beverages etc... and they would not give up until they got what they wanted. Overall, the resort itself was nice but I would not visit again. Nightly entertainment was the same almost every night. Not sure if it is because April isn't a busy time to go or not.

Club Amigo Atlantico Guardalavaca: very nice for the price

Beach was great, everything very good for the price, food was good, excellent view. staff was helpful and the excusions off resort looked interesting.All together we experienced a good time and would return.

Club Amigo Atlantico Guardalavaca: Great Value..

First, I have been almost around Cuba as I have been there about 15 times so think I can give a very honest review of any resort as I stayed from from in Casa's to many resorts from 2-4+ star there. This was my first to Club Amigo Guardalavaca and was very pleased with what I got for price. Lovely Beach, Clean Rooms, and always ate well as selection was always there for every diet if you look around. If they had it you could get it. Staff, Very pleasant with odd exception which is normal anywher [... read more]e. Will sure go back and miss it already. Be sure to use Tripcentral and they do a very good job at showing you best deals for all individuals needs.

Starfish Varadero: Way Better Than Expected - Aguas Azules

The employees of this resort went beyond their job requirements for all guests. They wanted to ensure that you had a great experience at "their" resort. The resort like many Cuban resorts needs some upgrades, but was very clean and charming. I have read how Cuban food was not the best, but this resort had amazing food! I could not have pictured a better beach, on which to spend my vacation. The beach was quite a distance away from other resorts, so you did not feel crowded or uncomfortable when  [... read more]on the beach. The palapas were a perfect distance away from each other, you had privacy but could interact with your neighbours if you wanted. The weather was amazing. I am not a pool person, but the pools looked very nice and clean. We felt very safe and secure wandering around the resort at all times of the day. The grounds were immaculate. I have never had so many people say "Hola!" to me daily and mean it! The resort manager was very visible and always open to comments and suggestions.

Club Amigo Atlantico Guardalavaca: love Cuba

our first time to Cuba and love the resort and the locals. Workers and staff so very friendly. made some new friends for sure. will definitely be back.!!! have recommended to friends already and hope to come back this winter with our entire family

Club Amigo Atlantico Guardalavaca: Mediocre resort

What I think about the hotel is that it was mediocre. The custom service was not on par. Waiting on the staff while they are chatting with each other is not professional. The facility was clean. The food was bearable. But if you have a specific diet ( vegan, no porc, etc) there is not much accommodation.

Starfish Varadero: Very Good resort

The food was great and lots of choices Always lots of seats and no huge lines The entertainment at this resort is some of the best I have experienced on any of the trips I have taken The staff were very firiend ly and always willing to help. The rooms were clean but some TLC is required to upgrade them Beach was amazing...grrat for all ages..never went into the pools Lots of animals around...cats & Dogs..nothign to be concerned about In all a great place to stay. It is worth the price. I recomme [... read more]nd!!