Good Resort but not the best Iberostar

Awesome grounds, a la cartes, staff, pools & entertainment. The rooms were only average, at best. Breakfast choices were the exact same EVERY DAY, not enough variation. Buffet was poor overall. The pool bar staff were outstanding!!!

Great place for a group

Went with a group of 6 people. Great time all around. Lot's of food variety which is great when travelling in groups. The swim up bars are a little small but the pool is great. Highly recommend the ocean views

FANTASTIC !!!!

Dispel the rumours about Cuban food. This resort competes with the best in the world. I would go back in a minute. Service, beaches, and overall resort cleanliness was top notch. Never a dull moment!!!

Beautiful Stay

The beach and surrounding views were beautiful however I do have to comment on the hotel rooms themselves. Since we didn't spend much time in them it didn't bother us but one of the flush buttons on the toilet didn't work and the breaker was blown. Therefore the T.V and the mini fridge didn't work. We got it fixed however!:) The locals are beyond nice and the workers were hilarious!

Well combined package of service

Professional service makes you feel like home. Composition of professionalism and politeness looks like close friendship. Meantime, management structure is in need to be modified; in same issues more power should be delegated to low structures.

This was an amazing resort

everything was extremely delightful. This was probably the best resort for frirndliness and cleanliness that we have stayed at so far. I would recommend this resort to my friends and have done so already

Amazing Rsort

All was Amazing. I continue to tell my friends about this resort and will return.I took my brother and his wife ,this was their first time outside of Canada,and they also will be returning. Staff was great. Meet some very nice people. I had only heard bad things about the food in Cuba, but i have NO complaints.

Good value

The beach is really lovely, the staff super friendly. This is the second year we have been there and although is it still quite a nice hotel we noticed little things which indicated a little more wear and tear in the rooms. The food is ok but there was a lack of variety.

Nice resort

Where our rooms were we too far from everything, a lot of walking. We were right at the back of the resort. Memories has a shuttle that picks you up and takes you where you want to go if it's too far to walk. Food was excellent, a lot of variety. When we checked out early in the morning we had called for room service, three times. Finally we just LUGGED our own luggage. When I got to the front desk I asked what happened and the girl said there was only one guy on duty and he was helping a large  [... read more]party. That is ridiculous!! At that hour of the morning , everyone is leaving, and they only have one bellboy on service!!!!!!

Very excited to go back to Cuba

This year we were returning to Cuba after 5 years of exploring elsewhere but we returned for our fourth time. As usual, the beaches are fabulous and the sea to die four. This resort was clean and very well kept. All the pools are clean and inviting. We were there with friends this time and would go back again. The only negative thing to say really is the beds were a little hard. But everything else was great even the food was good. No complaints! I would recommend this hotel.

Laguna Azul should be a seven star rating!!

I have been staying at the Iberostar, Laguna Azul every year for the last seven years and have NO interest of ever going to another resort. From the time I check in until the time I check out, from the food to the maid service is number one with me. It's nice to be treated like a somebody by everybody. I'll be back again next year and every year after until God says it's time to quit.

Wonderful !

Dining in public restaurant was just fine. You would find your preferred taste and meal. The reserved restaurants were all full when we tried to make a reservation though! Better to make it before you travel. Rooms are good overall. Ventilation of restrooms are not so great. The mattresses could be better too. The public areas, beach, swimming pools and open bars are gorgeous.

Amazing!!! SO BEAUTIFUL

What we loved most what the beach! It was so beautiful :) lots of chairs for everyone, so stress free if you like to sleep in! The hotel was gorgeous, we had a really nice room with a king size bed. The staff was incredibly nice, never pushy to buy their stuff! Drinks were delish! Food was good, not always amazing but you definitely won't starve!

Resort for all ages

hotel room is clean. all the staff is very helpful. we could let our 3 yr old kid stayed at the kid's club and enjoy our drinks at the pool area. the hotel has 5 pools so that the pool is not crowded up.

Awesome trip overall

Everything was very clean, staff very friendly, room had amazing view, loved the contests at the pool, the beach was breath taking. The shows every night were so much fun and we had the best trip ever

Beautiful resort

Rooms were kept very clean, Bathrooms everywhere immaculate! Food was good Drinks were inconsistent unfortunately-One bar could make a certain cocktail but the others didnt make it the same way....Music every night in the lobby and also at the pool was wonderful!