Cayo Levantado Resort: Vacation paradise 🌴

Everything about the resort exceeded our expectations! Staff were fantastic, beach...breathtaking, food was fantastic, room was huge (and spotless) The only sad part is that they are changing it from an adult only resort to family friendly in the spring.

Bahia Principe Explore El Portillo: Very nice resort.

Hotel is very clean and grounds are beautiful. Did not care to have the stray dogs on the beach though they didn't bother you but it seemed sad. Food is good and they had lots of chairs to sit down which is very nice. Don't know if this is because it wasn't full.

Bahia Principe Explore El Portillo: Amazing Resort!

Love this resort, the hotel is well maintained and beautiful. The staff is what made our vacation amazing, special thanks to Josephine in the loby area. The food is good but sometimes a little over salted. Gorgeous beach surrounded by palm trees. I will definitely go back!

The Eurostars Grand Cayacoa: Decent Vacation

First I have to thank Nita at tripcentral.ca for her work in booking our vacation to the Cayacoa. She notified the resort that we were traveling there for our anniversary and the resort responded with nicely decorated table for our anniversary dinner and a happy anniversary signage on our room door . Nita has come through for us every time we have booked with her. Now for the resort. PRO's The alacarts were delicious, the service was excellent, and the staff was friendly. The room in the R [... read more]oyal service area was quiet with an ocean view. The maids did a great job keeping our room clean and tidy. The shuttle drivers were always friendly and never expected a tip for their services but we always gave them one. The buffet was very good and the meal on Gala night was an added bonus with the lobster and other shell fish. CON'S Too many stairs to every where, I think there were a 100+ stairs from our room to the pool. Pool is too small. Wifi only in lobby, I think if you pay the extra for Royal Service you should have it included in your room. Royal Service, for what you get it is just not worth it. The Royal service lounge is just a room with cookies and a couple of computers, and I thought a consierge was a person who personally took care of you and not just a person you never see when you call them. A lot of construction work happening while we were there. While the beach that is at the bottom of the elevator is ok the other one in the Royal service area is not a beach at all but rather small areas of sand between trees overhanging the water. The staff at front desk were excellent and responded to your needs or requests right away. This hotel is a very nice looking hotel that is kept very clean. The surrounding area is picturesque . While I would rate this hotel as very good I am not sure I would return. Because of all the stairs there really is not a lot of places to go for walks at night and that is something my wife and I like to do and sometimes it felt a little closed in. We wanted to see the Samana area and now we have . Also we went on the excursion to El Limon waterfall, and I would say it is over rated, the area where you can swim is small with a very rocky bottom, and the trail for the horses is full of large rocks and I don't know how the horses don't get hurt walking on it , I would not do this excursion again and I could not recommend it to anyone who cared about a horse.

The Eurostars Grand Cayacoa: Bad experience at Bahia Principe Cayacoa

A 2 weeks family vacation at the end of October 2017. We have booked a sea view room. The view from the balcony was very nice ... unfortunately was the only positive thing at the hotel. The food was average ... the drinks selection poor, the beach a desaster. Around the hotel and on the breadge garbage everywhere ... the experience was so bad that we had changed the hotel after 2 days.

Bahia Principe Explore El Portillo: Amazing resort

We had a great time and we will come back ,food was delicious,staff was great,very pleasant atmosphere,beach very nice 👍 Room service not very good 😊 our room was16205 and we have to call for service,cleaning lady didn't live coffee,one towel for two people,everyday something was missing.we decided just put signs not to enter our room for last two days ,this is the only one thing we did not like.Also main problem at the resort they offered privilege club members,this is very pushy offer wh [... read more]ich doesn't make any sense,we were involved in this,next day I canceled,but I lost my time and $100 US dollars 💵 Very disappointed 😔

Bahia Principe Explore El Portillo: Second Home

Travelled here for our 5th time for two weeks in October 2017. My Husband, daughters, Sister and Myself. My Husband & I celebrated our wedding Anniversary while there. Let me start by saying that this resort is Beautiful!! The setting is on a very long stretch of white sand beach that is raked and kept clean daily. The rooms are amongst lush tropical gardens with vibrant flowers and colorful bushes. The Staff and management are excellent!! The Food is amazing!! huge selection to choose  [... read more]from to feed the most picky of eaters!! The al la carte restaurants are magnificent!! Delicious and presented in a very professional manner!! The shows are awesome!! The animation Team are Excellent at what they do and always have a smile on their face and time to greet you!! Shout out to Sandy, Joel, Israel , Daniel and Carlos the D.J. Rooms are clean and comfortable!! you have a mini bar fridge in your room that is stocked daily with beer, water and soft drinks as well as potatoe chips. There are two pools both of which are great to hang out at!! The larger pool is where they hold all of the activities and play music and then there is another smaller pool which is called the relax pool where you can chill and relax if you do not wish to be a part of the excitement. both pools have bars with Excellent Bartendars!! The Beach has a bar as well with the most loving bartendar that will serenade you with songs!! his name is Euclides. We call him Mr. Bahia or Lady Gaga LOL. Shout out to Jorge at the main pool Bar and Jose at the relax pool!! The lobby bar is another place that is great to grab a drink and chill at with many staff members that are delightful and happy to serve you!!! Shout out to Carolina bartendar,server my little sweetheart!! We have been travelling to the dominican republic for the last 30 years but we keep on going back to the Grand Bahia Principe El Portillo as we feel like family and consider it to be our second home. Check it out and you will not be disappointed!!!!!

Cayo Levantado Resort: absolutely the best yet

I've read previous comments about the poor air conditioning and it is true. But if you can get past that, this is a great resort, the best that my wife and I have experienced. Yes, the beach is small but it is not crowded and there are plenty of beach chairs to go around. Resort staff are GREAT! They are cheerful and have high customer service awareness. Although tipping is not asked for, it is very much appreciated. Our room - 27203 - was very roomy, very clean but again the air con [... read more]ditioning worked well only at night time. With that thought in mind, we were never in our room during the day, we were outside all the time on the beach. The food was excellent. Buffets had great food and lots of choice and all the wine/drink you wanted. Specialty restaurants were great with excellent food. But again, the air conditioning in the restaurants was not working well at all. Check-in and check-out was efficient and problem-free. The boat ride transfer back and forth is only 15 - 20 minutes but I can imagine it might be a bit of an adventure if there was a storm during the ride.... I had perfect weather so had no problems to report. One hour bus ride to the airport is interesting site seeing: landscape and driving through small villages. We are for sure coming back to this resort!

Bahia Principe Explore El Portillo: Large resort

stayed the week of oct 14, 2017. It is a very large property where shuttle busses will pick you up or you can walk to your room and t the lobby.. Beach was nice but ocean had some large coral that you must manoeuvre around in order to swim. Many loungers and lots of shade if preferred. Food at buffet has wide selection of items but it tended to be repetitious nightly. The alacarte restaurants were very nice. I stayed in a junior suite which was clean and large in size and had a balcony . It w [... read more]as located in the #11 villas with a gorgeous view of the relax pool. The mini fridge was stocked daily but the temperature of the mini fridge was very warm. The door of the room was operated by a swipe card which I had many problems with getting in. It seemed everyone I spoke to had the same issues with their doors. This was quite frustrating. Grounds were nicely manicured . Although I did have a good time, I would not travel back to this hotel.

The Eurostars Grand Cayacoa: Amazing

Hotel was wonderful,their is not a bad view as you can see water from all directions , we had a view of the bay on the elevator side . Food was just average and there is premier liquor but you have to pay for it , this is the first for us. The grounds where beautiful, and the pool was wonderful. The animation team was the best . They would take time to get to know you , and always smiling. Thank you Alex , Caroline , Sexy, Edwardo, Amanda and the rest of the team .

Cayo Levantado Resort: We LOVED it!!

This is a top-notch resort in an absolutely breath-taking location! Our room was upgraded to a superior junior suite with an ocean view as it was my birthday. There was a birthday banner on the door and a bottle of champagne and chocolates inside. The island is not very big so everything is conveniently located, plus there are golf carts at your service 24 hours if you don't wish to walk. We were thrilled that there are 2 beaches! One with boisterous rolling waves, the other calm turquoise wat [... read more]er and golden sand. The main pool is also right by the beach, as is the lunch buffet. All our reservations for the 4 a la cartes were already taken care of for us when we arrived. The staff are kind, helpful and cheerful. We wished we could have stayed longer!!

Cayo Levantado Resort: It was the best vacation my husband and I had in a long time, if ever.

This was the third trip to the Dominican Republic, Each time we choose the Bahia Principe, but the Bahia Principe Cayo Levantado is the best of all. We were a little hesitant, because we are both 84 years old and it is pretty hilly and curvy. But we had no problem at all. Transportation from our Beach Villa to where ever we wanted to go, was available in minutes.Our butler Jose did everything for us to make our stay memorable.At the buffet, service was excellent, the girls and guys were always  [... read more]smiling and very helpful. We went to the ala Cart restaurants, also every waiter was friendly and helpful. Mr. Manaury who served us at the Medeteranian, also at the Portofino will be for ever unforgettable. About the food, in my opinion, is equally good at the buffet, as it is in the a la cart restaurants. The only different is, at the buffet you have more choices. The matress and pillows were very good, no problem with sleeping. Liza the young woman at the reservation desk for the a la cart restaurants. was outstanding for us, we had many conversations with her, she always took time to answer many questions we had. She has a very nice personality. We also met very nice people, like Mary and Chris, also Kim and Darryl, we will keep contact with them after our return.

Cayo Levantado Resort: EXTRAORDINARY – You will not be disappointed!

My husband and I went to the Luxury Bahia Principe Cayo Levantado from Oct. 9 – 16th. We loved it! From the very minute we walked onto the shuttle bus to transport us to the Luxury Bahia Principe Cayo Levantado hotel lobby, before boarding the boat to take us to the island, right down to the very minute when we had to leave the island to come home, we were treated like royalty. On the shuttle ride, our Air Canada Vacations representative did hotel introductions and information session on t [... read more]he bus. This was a brilliant idea, so that none of the guests aboard the bus had to miss anytime away from their vacation the next day meeting the rep – we all got to enjoy the islands beauty. Anytime you needed the Air Canada Vacations representative they were always accessible – He was very funny too! Upon arrival by boat at the hotel’s pier, we were greeted by the hotel staff’s genuine smiles, heartfelt welcome hello’s and warm towels to clean our hands. We were then guided to the buffet to get a bite to eat – this is a hotel that knows how to please their guests. Our boat arrived at 10:30 PM, the buffet closes at 10:00 PM every evening to all guests, and the hotel re-opened the buffet for the entire Air Canada Vacations group that had arrived. There was room service offered, but having freshly cooked food ready was an excellent touch especially from a long day of travel. The food throughout our stay was never a disappointment, always fresh and delicious. Our room was stunningly beautiful, very clean with outstanding views of the Samana peninsula. The hotel staff checked in on us a few times to see if we were ok and if we needed anything – you can see that they really care about their guests! The grounds men work very hard to keep the hotel and the lush surroundings in its highest shape. Restrooms, pool areas lobby and restaurants were clean, floors gleamed with shine! The wait staff are always pleasant and remember your coffee order  If there was one area of the hotel I had to provide feedback on would be the gym - It’s very small and only has a universal workout machine. Although my husband and I had brought our gear to workout, let’s face it our bodies needed a little rest and recovery and this was place for it!!! This resort is a 5-star in our eyes. I can’t wait until we visit Luxury Bahia Principe Cayo Levantado again. It’s unquestionably worth the trip!

Cayo Levantado Resort: Beautiful resort

We arrived on October 9th shortly after Marie. With all of the gardener you could not tell that a hurricane had just gone through the resort. The food, room, pools, beaches and staff where all excellent. The only complaint I would have to say is about how some of the other guests treatment of the staff. Very rude and disrespectful. All of the staff work very hard and deserve to be treated with respect.

Viva V Samana by Wyndham: Viva Wyndham

The grounds were immaculate at all times.Never once heard a leaf blower, all raking was done manually. Tile pathways around pool and other area's were very slippery with even the slightest amount of water. outdoor beds tended to be damp most of the time, sheets were not changed after overnight rain. Towels frequently in short supply Beach area was very clean waiters at the beach only came around if you tipped them ( we learned that pretty fast). Re: WestJet: On our return trip, there was n [... read more]o information send to us regarding boarding passes. I was shocked that they would have my girlfriend and I sitting 12 rows apart, there were around 8 empty seats on the plane, they could and should have done better, a real disappointment, especially since I picked this resort because of WestJet, I did not want to fly with AirTransat because of their resent incidents of having people sitting on planes forever, and I did not pick AC because of their louse connections and airport layovers. I ended up buying plus seats, which were a good choice, but it was not part of the plan

Bahia Principe Escape Samana: Really a paradise

We stayed at Luxury Bahia Principe Samana for one week between Sept 11 and 18 ; between two major hurricanes Irma and Maria, we were lucky to have the best weather we have had in three years. The hotel is relatively small At this time of the year was just half occupied. Secluded between hills with tropical forest and a peaceful cove this hotel offers a private beach with crystal limpid waters. (no rocks, no weeds ). We knew the Bahia Principe chain from Jamaica and we appreciated the luxury  [... read more]and cleanliness but here in Samana we appreciated more the outstanding service of all staff and delicious food. We did not need to ask for anything; coffee, bottled water and alcoholic and soft drinks were replenished daily in the fridge, towels and sheets changed etc. The entertainment was great too. Really a five star hotel.

The Eurostars Grand Cayacoa: Excellent views!

Recently we stayed at the Grand Bahia Príncipe Cayacoa for our honeymoon and it was amazing! The hotel was clean and well taken care of, the staff and food were wonderful! We loved the elevator to the beach and many nightly entertainment options. The all inclusive made everything easy. We would have changed the fact that the beach is not fully private (some locals have access) and we would have liked more souvenirs. Overall a great experience we would recommend!

Bahia Principe Explore El Portillo: One word AMAZING

I would like to thank Helen Cloutier for her proposition to go to El Portillo. It was exactly what she had said it would be. We had Villa 8 and it was in the center of the resort. The food very tasty both at the buffet and a la carte, vast variety and good, the beach was we just how we like it calm water and clean, weather was great except for one day. Rained all day it was good to play cards and chill. We will go back and I highly recommend this to anyone that would like to have a good and r [... read more]elaxing time. Again thank you very much Helen and we will book again with you for our next vacation.

Viva V Samana by Wyndham: Second time better than the first!

This is a small adults only resort directly on Coson beach. This was our second visit within a year and we were very impressed that many of the staff remembered us. No reservations are required for any of the a la carted (3), free wifi throughout the resort as well as being able to change towels whenever you like. Food and drinks are top notch. The beach is beautiful and you can walk for miles in either way. We are already planning our third trip for next summer!

The Eurostars Grand Cayacoa: Good resort if your a billy goat

We enjoyed our stay at the Bahia Principe Cayacoa. The food was excellent for the price. We were at the golden area and there are many stairs - 130 from bottom to top. It could be an issue for some if you aren't in shape. We found the beach lovely and always an abundance of chairs available. Our rooms were sufficient. The air conditioning didn't really cool the room to under 77 F. We found it difficult to sleep with the heat. Staff were great and overall we enjoyed our stay.