Nice Resort, would stay again

Resort was nicely laid out. Not so large that you had to walk miles to get anywhere. Rooms were bright, beds comfortable. Bungalows 1,2,3,4 and 6 are centrally located. Beach was good at end accessed behind bungalow 5. Other end still has coral which would require water shoes. Food was decent. Make to order omelets, fish, and pasta available as well as buffet. Entertainment was good and happened at various times in various locations (beach, pool, buffet and theater). Pools were good, 1 with swim [... read more] up bar. Overall a nice resort. Would travel there again.

Great piña Colada's

Need to remove corels rocks on Beach. Need bigger variety of food (especially for supper). Need a disco on site! You have it. Just open it! Use real hamburger meat for burgers and fry them. Need switch to turn off my balcony light.

Nice resort - good value

We stayed at Memories Flamenco resort from Sept. 30 - Oct. 7. There were 5 of us including myself, my husband, his parents, and our 16 year old son. This was our 4th trip to Cuba, but our first time to this resort. The resort was very clean and the staff were very friendly. The beach was a bit of a disappointment as it was very rocky, however, we took the double decker bus to Pilar Beach a couple of times and that more than made up for it. The food in the buffet was pretty good. Lots of variety. [... read more] The nightly entertainment was fabulous. Make sure to check out the Michael Jackson show. Overall it was a very relaxing vacation.

Nice Resort

Rooms were spacious and clean, Resort had beautiful grounds, nice clean pools. Food was good everywhere we ate, buffet, ala cartes and snack bars. Great beach, could walk for a long way in either direction, water was clear and no big waves . Resort staff were all friendly and helpful.

Memories Flamenco

Overall this is a good resort for a week, not longer. It is relatively remote as you pretty much have to take a bus, cab, whatever to get anywhere off the resort. Staff are very friendly and helpful. Resort accommodations are great and so are the facilities, bars, pool, etc. Beach is a 6 out of 10.Buffet restaurant is very good, the 3 alacart restaurants are very much lacking if your looking for something special. I had beef in the Japanese restaurant which was like cutting and chewing rubber (d [... read more]idn't finish it) After 10:00 p.m there is pretty much nothing to do other than drink at the bar as they have closed the disco in the resort. There is a disco at a nearby resort, but again its a cab/bus ride away

Wonderfull people, beautiful resort..Incredible!.

The hotel was very clean, the people who work there are amazing and so friendly...they treated us with respect and kindness. The bartenders who served us amazing cappuccinos early in the morning were the best.

Don't go

Got really sick, food discusting could not eat , drinks were water down overall I would never recommend this resort save your money it's not a 4.5 star more like a 2 star , rooms and bed were aweful did not have hot water

Relaxing Stay

It was a relaxing place to have a vacation. The staff were friendly and helpful. The atmosphere was inviting for everyone. You will need to have insect repellent. Even though it was a bit humid, I can't wait to go back next year.

Nice Surprise

We stayed at Memories Flamenco from Sept 09 to Oct 06. Flight from Montreal was good, cabin crew as always was excellent, we landed at 10:30am. Once we went through customs and got our luggage we went to get on the bus but there was some confusion for awhile but it was finally cleared up and we got on our diamond club bus. Got our wrist bands and other stuff for the hotel. We left before everyone else and got to the hotel 1st. Almost immediately a young lady came and got us gave us drinks and to [... read more]ok us to a private room. There she gave us a quick rundown of the hotel and told some of us our rooms were ready and some like us they were not. No big deal cause if you have traveled you know you always keep a change of clothes in your carry on. We changed and hit the beach, my goodness it was beautiful, yes there was coral but sea shoes fixed that. Unfortunately we were there during hurricane Joaquin, even though we only got the very tail end of it, the beach was closed down for 3 days and it was incredible windy. They lost at least 10 plapa’s and a gazebo at the end of the boardwalk which were washed away. On the non diamond club side before the storm they had most of the sand but after the hurricane this switched. It was sad to see, as the beach was so beautiful there and after the storm it was right down to the coral. But I have to admit that management was very quick to get work crews down to the beach to clean up, one guest even asked if he could help and they paid him 5 pesos to help, too funny Because of the beach being closed everyone went to the pool as you can imagine, unfortunately the towel game was very alive and well and incredibly annoying. Due to the saving of the seats one day two guys almost got into a fight about saving seats, security and the hotel manager had to be involved (don’t envy their jobs) What we didn’t understand is why more chairs from the beach were not brought up to add more seating. Also shade by the pool is limited so as you can imagine how you had to get up early for a shaded spot. Buffet was a wonderful surprise and we thought it was very good, the fish grill stations the best. No matter what you could always find something. Because we were diamond club we could have an ala cart breakfast and lunch at the Florence (I think it was called that) breakfast was always good (maybe a bit slow, but we are on vacation). We went once for lunch and found the buffet was better, besides one a la cart for diamond club we only did the buffet as we really enjoyed it. Our maid Saiey (I think the spelling is right) was awesome, our room was always super clean and we could not wait to come back at the end of the day to see what towel art she had for us, in most case there was three. Love the little man in the sink with my reading glasses on, this was killer. The ac was excellent and we actually needed extra bankers at night which made sleeping wonderful. Diamond club, at first we were not sure if it was worth it but later we did enjoy the little perks and yes it was worth it. Our mini bar was stocked very day and we got a new bottle of water each day, but here is a tip for you, if you need water go to the snack bar and they have two machines that keep the water cold that is self serve and you don’t have to wait for anyone just get your water yourself, we loved this. There were a few annoyance here and there, but as I've said before a vacation is what you make of it, easy to complain and be miserable but with the proper attitude it is even more easy to roll with it and have a great vacation. Not sure about you but we save up for quite a while to go on vacation and we refuse to let anything ruin it. All in all Memories Flamenco was very good for the money we spent on it, and for the price I would recommend it to anyone.

Great resort!

My friend and I went to Memories Flamenco Sept. 23-30th. We had a great time. The staff were wonderful and the food was not bad. The staff were always ready to help. I will be going back in the New Year.

Amazing experience!

Love! Love! Love! Cannot beat the value and family friendly experience of this resort! Will definately return! The Cuban people are so warm and welcoming. You can visit with peace of mind as their healthcare system is fantastic. The rooms were always spotless. The people were always entertained and constantly engaged by the entertainment staff. Management was constantly walking around in all areas of the resort to make sure that everything was flowing beautifully.

Awesome vacation, great resort!

We loved our vacation at the memories flamenco, everything was beyond our expectations from the food to the service from the hotel grounds to the friendliness of the staff!! It was overall an amazing vacation for our whole family! Will definitely be returning! !

Great relaxing holiday

The staff at the resort are wonderful, incredibly friendly. Resort is beautiful. Food was good, a lacarte restaurants were ok, not great. SNORKLING was excellent, very fun - bring water shoes as much of the beach was impacted by the recent hurricane. Entertainment also very good

Great relaxing Vacation

We spent most of our time relaxing in the water. You can walk in the water from one end of the bay to the other, over one kilometer. If you want to be alone there is enough beach to find solitude. Water is very safe for Children and non strong swimmers.Very little sea life for snorkelers. There was a variety of food, but almost the same every night. Some nights not very good. Our first night, I had not exchanged any money, so gave our main buffet waiter (Magdio) a $1 tip (which i had from a prev [... read more]ious trip). The next night he seated us at a table which had been used and said he would bring more cutlery and wine. After 20min of him serving the tables around us, we got cutlery from the table next to us and we went and got our own wine. We have stayed in Jibakoa, Varadero several times and found the staff more willing to please there.

Fantastic Resort

The resort we stayed in was huge! Our building was in Building 10 and it was in the farthest end of the hotel. However, it worked really well for us since that gave us the time to walk farther every after a heavy meal. The food was abundant! There were .lots of different kinds of food to choose from. A little sprinkle of salt and pepper would make your meal really tasty and good. In the package, it included 3 formal dine-ins in 3 different restaurants! All the drinks were free. We even had 7 yrs [... read more] old Rhum and waiters, waitresses were all very friendly and ready to assist us! There were nightly entertainment shows that were very fun and entertaining to watch! The pools were so big and clean. Water was warm and there were snack bars to go to everywhere and you can just order food and drinks anytime! The beach was Amazingly beautiful and clean! The water was crystal clear and warm well! There were security all over the pool and the beach, so even if you walk ln the beach all by yourself, you would feel safe. The cleaning people were always cleaning the facilities. Also, our room was clean and spacious! It had a balcony overlooking the beach and the trees all over the resort!!! The mini fridge was refilled with drinks and beers everyday. The aircon in our room was so cold, it compensated to the temperature outside the room, as it was quite hot in Cuba. Overall, I would recommend Memories Flamenco to all of my friends and relatives! We are planning to come back, this time to take our kids with us! Make sure you bring insect repellents, sunscreen, hats, snorkelling gear. Also, make sure you vist Pillar Beach, 45 mins away from the hotel. Just take the bus that comes in the hotel and pay $5.00 for a return trip! Playa Pillar is a MUST TO SEE when you are in Cayo Coco!

Clean and Good Value Property

The rooms were clean and always saw staff doing up keep on the property. The staff were accommodating and friendly. Great value for a cheap week away. The food is not so great but typical of what you would expect in Cuba. Only bad thing is if you get in early you do not get a pool towel until you check into your room.

Great beach and water!

I stayed in this resort together with my toddler and my husband during the second week of September for a week. The weather was great. The beach and water were great. We took water shoes for this trip, but we didn't need them, since there was aa entrance pathway which I believe was cleaned up of the corals and when in the water you don't need the shoes. The food was ok. There is a buffet, 24 hour snack bar, and I believe 3 a la carte restaurants. We only went to buffet and snack bar. My husband  [... read more]and I ate pretty much everything and nobody got sick. My todder only ate french fries and banana with juice almost everyday. He refused to eat anything else. The bar by the lobby was nice. Entertainment was bad. All and all we had a good time.

Lovely Resort

The food was very good. Nice clean beach. Nice Pools Lovely staff and very helpful. Buffet had a varied selection. All l la cartes very good in service and food. Entertainment was good. Drinks were plentiful and delicious.

Enjoyable and fun

Overall I think that this was a clean resort. Gardens were well maintained. The staff were all so kind, friendly, helpful and some really fun. The rooms were good. I was on the 3rd floor so I did not experience any flooding after the torrid rains as the first floor guests did. I didn't really like the food as it was somewhat too salty but I did like the hot dogs and the banana mamas at the snack bar and the rice at the buffet. Ringo who cooked eggs in the morning was wonderful and so were his eg [... read more]gs. The staff at the Lobby Bar were really nice and friendly.

This resort should not be more than two star.

Being sick and required doctors help, because food was awful,they not changing the towel in the bathroom, you trow them on the floor to be change and they put them back on the shelfs.. Being on vacation, have diaria problem, high fever is not a joke. We had also doctors expenses and that is not only my family, there was lot more people with the same problem. Never again!