Grand Memories Holguin: Relaxing vacation

Stunning large resort great layout easy to access. Hotel includes restaurants.lounge. Swimming pools, game room, theatre. gym and beach. There is also tennis courts and the basketball courts are almost complete. The beach is beautiful. The a la carte restaurants are very good. The buffet restaurant always had fresh grilled fish chicken or pork. Our family had a great time. I do recommend the excursions. The snorkelling and dolphin trip was a lot of fun!

Memories Flamenco Beach Resort: Family vacation

The staff on the resort were fabulous! The report itself could use some upgrades, we had no running tear in our room for 3 days so showering & toilets were a struggle no compensation offered which was unfortunate Alex at the beach bar is the greatest staff ever Overall we had a nice vacation

Grand Memories Holguin: Amazing resort

We thank all the hotel workers for the good services that were provided to us, the speed of service and the quality. This is the second time we visit this beautiful hotel. We especially thank Loudres, who is responsible for all services in the hotel. We wish her and them success and progress for the better. *****

Memories Cayo Largo: Amazing resort!

The resort was amazing ...great staff and room was very nice an clean everyday...the food was good an fresh everyday an different items to choose from on the buffet...the setting of the dining was very relaxing an atmosphere was great...

Memories Flamenco Beach Resort: Excellent

Very good nice beach food good people very friendly I want in June 2023 and going back August I like the place very much shows at night ok big bar a lot space to sit around in doors or outside I go as the diamond club is worth you can eat breakfast lunch or dinner in the school restaurant

Grand Memories Varadero: The beach perfect, grounds was perfect, 75% of the time the main Pool Swim-up bar was not open, was messy and smell. The quiet Pool i refuse to get into, dogs always on the rocks above the pool and if they urinated or Mess on the overhead rocks it will end up in the pool.

This Hotel is listed as a 4*, for me its a 2* The rooms were terrible, i changed rooms 4 times. Toilet seepage, other room water always on the floor, another water falling from above. My last room water coming in from somewhere and unto the floor. The manager asked me if i wanted another room, i said no. My family was frustrated and fed-up of packing and moving. The manager tried his best, not his fault the resort is poorly maintained. I get my daughter for 2 weeks in July and 2 weeks in  [... read more]august. Always take her on a vacation, this was wasted time, time i could not get back. Twice my towels were not changed. I have been to Cuba 9 times prior, never had this experience. the food was the worst i ever had, some days no butter or eggs, July 11 the food was ok, but coudn't enjoy the dinner, had to rush to get the bus. My worst vacation, i don't think i will visit Cuba again in the near future. i am now looking at how to get a refund, after-all it was listed as a 4* and it was overrated. False and Misleading Advertisement

Sanctuary at Grand Memories Varadero: Decent resort

The resort is decent for the price. Service at times in the Sanctuary restaurant was extremely slow. Over an hour to get food. Typically Cuban food. Room was good. Had a couple small issues which were taken care fairly quickly. Beach is great but unfortunately there were times where children were on the adults only loungers and people from the grand memories side. Lack of staff to make sure only Sanctuary guests are on the proper loungers. Diamond club guests are not permitted on the Sanctuary s [... read more]ide at this resort. Beach is loud during certain parts of the day with music coming from grand memories beach and the resort next to it. We didn’t go into the pool but the music there is extremely loud as well. Have to walk by the speaker to get to the restaurant. No need for all this bass and people trying to relax. Overall a decent place as long as the price was right. We spend to weeks there and would probably go back at a different time than late June as long as the price is right

Memories Caribe Beach Resort: Great Vacation Resort!

We had an amazing 1 week vacation end of June/23. We love Cuba and especially the people and have visited many locations many times. This trip we went back to 'Caribe' again mainly because of price. I have to say that our party of 6 adults were totally impressed and had an amazing time. Staff throughout resort were all very efficient and caring of their guests. Food (Cuba) was plentiful, very good with good variety for everyone. The Specialty restaurants were all equally amazing, the food was v [... read more]ery tasty and the service, outstanding. Those restaurants are all renovated and spotless. After dinner drinks in the Piano Lounge were a must as entertainment is great. The staff here provide excellent service in this busy spot. The resort runs exceptionally well under the excellent direction from IAGO the new General Manager. You will see him everywhere and at all times of the day. We spoke with him and learned of his plans to continue improvements to this resort. So... the beach and ocean, are just simply to die for. Clean calm waters full of fish, great for all levels of snorkeling. Soft sand ànd lots of shade. Beach bar is super fun and beach pizza is a must. Please, speak to these terrific staff and tip well, ( yes you can use loonies and toonies and bills). We went for the good price, but we'll return because of the Memories of outstanding service and amazing atmosphere!! Thank you to all.

Grand Memories Santa Maria: VERY GOOD RESORT FOR THE VALUE WE PAID

HOTEL IS VERY GOOD BUT RS WERE LITTLE UNACEPTABE TOO MUCH OF MOSQUITO IN SIDE THE ROOMS. POOL WERE VRY CLEAN .BEACH WAS AMAZING.NOT ENOUGH ENTERTAINMENT.BARS WERE VERY GOOD FOOD WAS GOOD NO SHORTAGE ANYMORE .AT LAST WE HAD GREAT TRIP AT GRAND MEMORIES SANTA MARIA.

Memories Caribe Beach Resort: Best time ever!

I just spent my first time in Cuba after being to jamaica in January and April - In my opinion This resort was truly amazing- Checkin was quick easy and extremely welcoming. We stayed in villa 3601 wich was diamond club al fresco it had an OUTDOOR and INDOOR SHOWER 😲🤩👌 with decent water pressure, a very functional AC,little balcony and was 2 steps from the beach. - definitely worth the upgrade ( I traveled sunwing from montreal who made this upgrade very easy) The beach was absolutely  [... read more]beautiful with calms waters, I only ate at the buffet which yes it was limited, however the pasta / pizza bar and fresh stir fry section was a hit. Im told from many the a la cartes were also great, but be sure get a reservation to book it upon arrival- Also best poutines at Bites outdoor restobar point is you will not starve. Bring bug spray for the mosquitoes if you want to be in the bush or your often bit. They were not as bad as i expected, but we did bring spray. The staff would prefer USD or Canadian bills over the pesos, Please tip generously, and bring them as much as you can as gifts 🎁 Also so many friendly guests at this place your sure to make friends. Another fun moment was being able to rent SCOOTERS right off the resort! It cost 40$ cnd for 24 hours! WE Got to visit the local shops to buy souvenirs had lunch at rancho flamenco and almost made it to playa pilar - Best time ever !!!! I cant wait to go back

Sanctuary at Grand Memories Holguin: Excellent Hotel

Just came back from a fabulous week at Sanctuary Grand Memories Holguin. Been traveling to Cuba for 22 years because we love the beautiful people and beaches. This was our first time in Holguin at this resort and we loved it. Sanctuary restaurant was amazing, all the ladies and gentlemen were great. Beach was lovely we lived in the water all day - love the beach bar Carlos was excellent 🍻. Rooms were clean modern spacious and we had a spectacular pool and oceanview. The people who worked t [... read more]here were very pleasant and made you feel at home. Malena is wonderful, the famous Jorge was great so glad to have met him too bad he has moved to another hotel but we wish him much success and happiness. Lacking a little in nightly entertainment but a lot of hotels seem to be these days. Resort is further away harder for talent to come and entertain just for an hour I get it. My husband and I had a fun and relaxing time. He is a bit of a picky eater and he never had any issues with having a great meal every time. Yes maybe repetitive at times and may not have all that you like personally but no one is starving there. In any all inclusive food can get repeated so just enjoy it. I highly recommend this hotel - if adults only it’s worth the upgrade to Sanctuary- Grand Memories side looked like families with kids also had a great time. The drive from airport to hotel a bit long but it is 100% worth it Thank you Sanctuary we will be back again and bringing our friends to enjoy as well 🇨🇺❤️🏖️

Grand Memories Santa Maria: Do not go to this resort

Positive: grounds are mostly beautiful and well maintained. The beach is perfect and exactly what I was hoping to see. Negative: FOOD is horrible. 70% of the menu is cabbage, potatoes and sausage for breakfast lunch and dinner. Buffet is always cold, dirty plates, no option for drinks or juice. Completely disappointing! HOTEL is old and dirty. Mold in our sink, furniture is dirty, drink and bar areas are grimy and dirty. Overall: we only stayed for 1 day and left for another resort because w [... read more]e could not take it anymore. Our toddler had nothing to eat or drink except for the food we brought her

Sanctuary at Grand Memories Santa Maria: Need to Improve Service

-Room has been full with cockroaches and mosquito -Asking for drinking water bottle, there were no one to place in our room- call at reception multiple times but no response and hang phone, I WENT TO RECEPTION AND ASKED FOR DRINKING WATER. -No proper room cleaning and bed sheet was with cockroaches' blood spot. - There were no vegetarian options in food and restaurants are very dirty and full of with flies. If you ask for any special food such as Pizza- they make faces. -One day we went to e [... read more]at Pizza and asked for 1 more pizza then chef told me sorry oven is broken and not able to make another one. After 20 mins he told me your pizza is ready. so strange.. -Only 1 lady butler who named Mercedes, she is so king and fulfill our requests such as drinking water and asked everything is ok in your room? She organized and booked multiple times dinner at restaurant for us. She is amazing.

Memories Flamenco Beach Resort: Amazing beach, amazing people

Absolutely loved the beach, it was gorgeous. The buffet was great, very good layout, and basically no lines. Large variety of food and all of it was great. The workers are so nice and helpful. We will definitely be visiting again

Grand Memories Holguin: Amazing resort

Spectacular beach. The staff are very friendly and accommodating. However as is the same at all these resorts it will be nice to have the servers speak some English; which is an universal language. It is hard to communicate with all staff. There was not much variety at meals. Pretty much the same food was served. Missed fruits like bananas papaya gauva etc. Additionally I am a vegetarian and there were some others who were vegetarians. All dishes were mixed with some kind of m [... read more]eat or fish so it will be nice to have a separate section at the buffet restaurant exclusively with vegetarian food with separate spoons for serving.

Sanctuary at Grand Memories Varadero: It is such a great place close to beach , pool and restaurant.

Sanctuary is our home away from home been there 9 times. The staff are the best always trying to help from the maid to the waitresses , bartenders , butlers , to the manager . Clean rooms and comfortable beds .The food is good some shortages but alway good .

Memories Caribe Beach Resort: Amazing Beach & Staff!

Love the laid back feel of the resort. My room was very clean. The maid made sure I had everything I needed/ The food was plentiful. The staff were attentive. The beach was beautiful. The water Is a shallow walkout Will definitely be going back! Great Coffee at the Beans Cafe! The art work on the coffees is amazing!

Memories Caribe Beach Resort: Best time ever

ust spent my first time in Cuba after being to jamaica in January and April - In my opinion This resort was truly amazing- Checkin was quick easy and extremely welcoming. We stayed in villa 3601 wich was diamond club al fresco it had an OUTDOOR and INDOOR SHOWER 😲🤩👌 with decent water pressure, a very functional AC,little balcony and was 2 steps from the beach. - definitely worth the upgrade ( I traveled sunwing from montreal who made this upgrade very easy) The beach was absolutely bea [... read more]utiful with calms waters, I only ate at the buffet which yes it was limited, however the pasta / pizza bar and fresh stir fry section was a hit. Im told from many the a la cartes were also great, but be sure get a reservation to book it upon arrival- Also best poutines at Bites outdoor restobar point is you will not starve. Bring bug spray for the mosquitoes if you want to be in the bush or your often bit. They were not as bad as i expected, but we did bring spray. The staff would prefer USD or Canadian bills over the pesos, Please tip generously, and bring them as much as you can as gifts 🎁 Also so many friendly guests at this place your sure to make friends I loved it!

Memories Caribe Beach Resort: Resort for your lifetime memories!

The regular Cuban "Package"-clean ,safe beautiful flowers and trees .Exceptional staff even for Cuba (been many many times in all provinces) no food poisoning -thanks ....yes mosquito-lots))) yes flies everywhere- go in the winter instead...lol

Memories Jibacoa: WoW et WoW

Nous sommes allés Moi et ma femme couple 45 ans la semaine du 9 juin 2023 Nous avons adoré apportez vos épices apporter de l’argent canadien beaucoup de cinq dollar et échanger la monnaie contre cinq dollar papier, Car il ne peuvent pas déposer de la monnaie Nous y retournerons à cet endroit c’est certain Nous nous sommes fait tatoués à Varadero et nous sommes aussi allés à la havane l’hôtel est prêt de tous Nous avons adorés, c’est calme on se sent accueillis