Melia Cayo Coco: Amazing Resort

This hotel is a must if you are going to Cuba. The lagoon rooms are spectacular and if you are at the very end one like we were you are in the center of it all. Beach is like no other, crystal clear water, white sand...and long beach to walk for miles. The food is always good...meat and fish cooked as you order it. BBQ grill on the beach is excellent, but you have to be prepared to wait in line as you order your fish and meat. The grounds are immaculate, not many flowers in February, but always  [... read more]kept clean and clear on a regular basis. Staff are so kind and helpful. We didn't go to the pool because the beach is so amazing, not as crowded.

Melia Jardines del Rey: New resort with great potential

The resort was new and it is going to be huge! The half resort was open during our stay and the second half is scheduled to be completed in May. I know there were a lot of reviews wondering what would happened to the public areas when the resort is fully operational. From what I've seen, they're building another lobby, as well as the second pool. I would imagine there would be a second buffet built as a part of the second Phase. But I do anticipate a problem with the beach. The beach was at near [... read more] capacity when we were staying there and only half resort was open. Where the other 1000 people would go on the beach remains a mystery. The food was good, there was lots of it, certainly not the same selection as in Mexiso or Dominican but noone was starving. They definitely need to label their dishes in Buffet, otherwise it becomes a guessing game. I was disappointed with a layout of Beach Restaurant. It is setup as a makeshift buffet and during busy times there is a huge line up of people circling the table with chafing dishes! The service was hit or miss. Englist is definitely a challenge for some servers, especially at the main Buffet. Overall, we enjoyed our stay and would go again.

Hotel Camino del Mar: Amazing resort and gorgeous beach!

The lobby was the first thing we saw and it was very nice and the people at the desk were very understanding and friendly. Nice first impression. I also loved the way the resort was laid out. The pool in the centre with small bridges breaking it up into two instead of one big pool. Everything was close once in the centre of the resort. The rooms were large and clean but a little tired. Staff was amazing and we loved dining in the International restaurant, Very elegant and the food and wine were  [... read more]excellent. It sat by the lagoon which was made for a great setting for the building. The weather was great and we met some really nice Canadians.

Melia Cayo Coco: perfect every thing couldnt have been any better

food was good staff was really good room were goo but we got a smoking room and we don't smoke but they did spray it and try to clean out the smell good sick down there and the medical staff looked after me really good but the down fall was we could not use are credit card or get to a bank to get any money out to pay and we had to before we left resort

Sol Cayo Santa Maria: Not recommend this hotel!

Positive: Fantastic beach, beautiful grounds, delicious capucinos at Lobby bar. Negative: Food and food services at all locations were terrible. Tea cups were chipped, glasses were stained.Tea and coffee were not served at lunch and dinner. Room: curtains were falling apart, sink was cracked !shower curtains and blind were old, dirty. Some staff were extremely friendly and competent. Others were not so happy to be there.The place needs to be renovated and the food service staff needs training in [... read more] food safety handling( one cook sneezed,then wiped his nose with his hand and using the same hand he touched the meat to serve guests)

Melia Cayo Coco: 4th stay @ Melia Cayo Coco.

This was my 4th stay with my husband @ Melia Cayo Coco. We enjoy the resort and plan to return next year. The staff are one of the resorts best assets and one of the reasons we return.They are so friendly and go out of their way to be helpful. This year we noticed there were a number of improvements including structural improvements, a health bar, the food was better and more cabanas were added on the beach. The grounds are well taken care of. The flowers are beautiful and the resort is clean. I [... read more] love the beach. Did not get a chance to use the water services this year as the weather was not as cooperative as previous years.

Melia Peninsula Varadero: Good Resort

Nice resort, would have been nice to be told that the resort was under construction, aka, the rooms right beside ours. Begged for clothes and money every time we walked by which was the way to go to the beach. Unfortunate. Our sliding patio door was broken and wouldn't lock, had to call 3 times with no repairs at all. Didn't receive water bottles one day, was the hardest thing to get out of anyone at the resort. The staff were friendly, beach was amazing, food was good, drinks were good. But the [... read more] above takes away from all the nice features. But I would still recommended on the basis that there was no construction being done, that was really a downer.

Paradisus Rio De Oro: "Best Vacation Ever"

I have traveled to Cuba before.. 3 times actually.. but this resort exceeded my expectations!! We know the beaches are beautiful and the weather always good... but the rooms and those beds!!! soooo comfortable. Out of the additional restaurants you could choose from, the Japanese and the Mediterranean would wonderful .. and this is a resort you can go back and tell your friends "The Food was FANTASTIC" the Spa is a must go too.. I can't say enough good things about this place, you just have to g [... read more]o to believe it.. I will be going back next year!!

Melia Las Dunas: Two Fantastic Weeks at Melia Las Dunas

Located on a pristine island, ideal for total relaxation. Beautiful natural surroundings, with a variety of plants and flowers from tropical to desert like. The dunes and the flora remind you of an earlier time. For example, the white wooden pathways leading to the beach were very East Coast and quite romantic. The food, service and accommodation was all very good. The staff was excellent, especially the groundskeeper (Frank) who took great pride in his work. As well, our housekeeper (Yanexy) wa [... read more]s very attentive to our every need. The beech staff and the Lifeguards were all very nice and service oriented. The kilometers long beach and clear blue water were a highlight of our trip. We highly recommend this hotel to anyone wanting to go to Cuba.

Tryp Cayo Coco: Good Food, Good Beach, Good People

The hotel it's self need to be upgraded. The rooms are quite old but still comfortable. We don't spend much time in our room so that didn't bother us. We had ocean and were only 200 feet off the beach. It was the best food I have had and this was my third trip to Cuba. The workers and travelers were awesome and a lot of people this was their third and fourth time back. If you are a beach bum you will love this resort.

Hotel Vigia: Needs new management

We had paid for VIP. Coffee and drinks in the room. Had to beg for them every day. Coffee took 3 days to come. Then they did not leave water to make coffee. Ashtray never emptied. I guess that tells us they never set foot on the balcony to clean. Customer service was exceptional. They really tried. Beach is gorgeous.

Sol Cayo Coco: Great value!

This hotel has two amazing beaches and very friendly staff and guests. It's not overly huge and super busy so its relaxing. The rooms are clean and OK - I'd give them 3 stars (not 4). The food is varied and OK but lacks variety and quality. This is an issue everywhere in Cuba. I would recommend this resort for those who have a limited budget and want good value for their dollar. It's a solid 3 star vacation and your kids will love it.

Melia Marina Varadero: The best resort so far

We have stayed in many resorts in Cuba as we have been there several times - including 5 times in Veradero. Melia Marina, in all areas, is definitely a 5 star! The staff is exceptionally friendly, accommodating.......went out of their way to ensure our stay was memorable. Anyone who complains about this resort likely has nothing to compare it to. The buffet has something for everyone - breakfast is awesome. We were upgraded to a 1 bedroom condo on arrival, and we would definitely go that route a [... read more]gain. The condos have their own private pool which suited us to a tee. And the staff at that location is the best! Melia Marina is our destination of choice for next year. Thank you for our best Cuban experience so far.

Melia Las Dunas: A Perfect first Time Destination.

Such friendly staff in every department.The food was wonderful and plentiful. The room was well laid out and kept clean, despite being a bit outdated. The grounds were so well kept it made the walking enjoyable. Plenty of activities for everyone.

Melia Buenavista: Beautiful little paradise

nicely kept gardens, clean, beautiful, courteous, extremely helpful staff. So many to thank starting with Dayme plus those keeping our room clean, restaurant staff and gardeners. Small place specifically aimed to please an older crowd. Quiet, not a lot of activities, so if you are looking to rest and enjoy a good book on the beach then this is the place .

Melia Las Dunas: average

Beach and pool area amazing! Friendly staff. Lacking in other items expected in 4-5 star resort like clean towels daily, Kleenex, clean crisp bedding and cleanliness of rooms. Would have liked less smoking!!!

Sol Cayo Coco: Good value for the money

This is a solid three-star establishment with pretty decent food (lots of fresh stuff that you can get made to order) and a nice atmosphere overall. The rooms are clean and the beds are fine. Water pressure is pretty weak and some items don't work (like the TV in our room, for example). Towels can be a bit shabby at times. Staff are kind but often don't have answers to basic questions such as what the good tours are and how to book them. The real treat here is the quality of the beaches. Beautif [... read more]ul, endless white sand that you can walk on forever. I would go again if I'm on a strict budget.

Melia Caribe Beach Resort: Melia Caribe

Great resort, large, but get around easy with train and golf carts. staff offer rides all the time. Food exceptional particularly at Gabi Restaurant. Recommend staying at the Leval. Worth the upgrade.

Paradisus Princesa Del Mar: Enjoyed our stay

We traveled with a group of 6 staying for a week starting on February 14, 2015. We were excited after landing and boarding the bus after the fairly long entry process to get though immigration. Be patient as you will soon learn that the pace in Cuba can be somewhat slow and easy compared to the hectic pace you left behind. Isn't that why you came? Aboard the new modern coach bus you have the option to purchase ice cold beer for a few pesos or dollars each. A nice touch for the 40 minute or so tr [... read more]ip to the resort. A tour guide aboard gives some pointers about money exchange, sights to see and some other interesting facts. Upon arrival to Princess Del Mar we were impressed with the looks of the resort. Booking in went smoothly and we were told we had a few hours to kill as our room would not be ready until after three or so. No problem as we had expected that because of our early morning arrival time. Luckily lunch was being served and we headed over to the buffet for food. The pool area is impressive with plenty of chairs available, a swim up bar, small palm trees for limited shade and also several cabana type lounging beds scattered around. Be sure to claim a spot with your beach towel before 8:30am or so because the choice spots are taken by the early risers. The pool is unheated and the water was very cold. If your brave enough to get in it does become tolerable after you numb up a bit, especially if you sit down at the pool bar and drink plenty of alcohol! There are several restaurants on the premises where you can book ahead for dinner reservations to take a break from the crowds at the buffet restaurants where no reservations are necessary. The food is not bad with some restaurants favored over others. No one ever got sick or had problems with the water which is all bottled. I'm not getting into a debate over food quality because everyone's tastes and expectations are different. We found everything acceptable. One of our favorite morning coffee stops and evening drinking holes was the Racquet Club. A special thanks go to the crew here. Yacquelin definitely made the best pina colada mixed with as much rum as you want. She is friendly and warm and it was a pleasure meeting her. Barby helped in the kitchen here and was also a delight to get to know. We shared many stories back and forth with the two of them and viewed pictures of their family and children. Ignacio made the best cappuccinos I had at the resort and would start making them even before I ordered as he saw me approach in the morning. What a friendly and pleasant man. Be sure to check out this bar and restaurant for a bite in the morning and a nibble at lunch. Another favorite was the Sakura Japanese Restaurant where food is prepared on a hot skillet in front of you while your entertained by both the chef and server. Good food and a nice experience. At lunch time, avoid the crowds at the buffet and feel free to explore the other restaurants for meals. You will soon also have your favorites. The beach is an endless stretch of white soft sand with ample chairs and the ocean was warmer than the pool. There is also a beach bar close by for drinks. If you find the sun too extreme there are many shaded stands which you can sit under. If you need to exchange money do it while everyone is eating to avoid lineups. Remember that no one is in a rush here so patience is a great attribute. Our rooms were spacious, clean and everything was in working order. The king sized bed was comfortable (on the hard side which I prefer) and sheets were clean. We were in room 3304 and our friends in 3319 and 3321. All the rooms were very acceptable and had balconies with outdoor table and chairs. Don't nit pick small stuff like areas that may need new paint or calcium on the taps etc. Your in Cuba, enjoy yourself. The staff at the resort were for the most part very warm and friendly and the Cuban people are definitely are wonderful people and a joy to meet. Please don't cheap out and feel happy tipping for things. Be prepared to spread the wealth as most Cubans are in need of more money. Your generous tips will trickle down through the economy and help a country that has been on a 50 year embargo with the United States. I would definitely stay here again and recommend it to my friends.

Sol Cayo Coco: Friendly resort

Fantastic beach setting and very friendly service. The staff is great at this resort and really going the xtra mile to make it an enjoyable experience. Unfortunately the food needs some improvement and the resort needs a renovation.