Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Jimmy  - 

Verified Purchaser

Roc Arenas Doradas: Mediocre at best

The hotel grounds were well kept however service was rude, the key cards failed repeatedly to the point where we just started using the patio door. Food was horrendous. Bars and activities at pool side was very acceptable hotel seemed to be highly recommended and was a disappointment.

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Private  - 

Verified Purchaser

Brisas Del Caribe: Amazing Time!!!

This resort was another wonderful stay again. Everything we requested for our room was there when we arrived. The service, food and drinks was great as usual. The regular staff was there. We were treated like family.

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Private  - 

Verified Purchaser

Hotel Los Cactus: Good resort.

The grounds were beautiful. The people at the resort were very friendly workers and the visitors. The buffet dining facilities was so comfortable and spacious. The best i’ve seen. My suite was very comfortable and big I was upgrade to a block E. The resort never felt coward. My husband and I were both very sick withDiarrhea.

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Bubbles  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Lovely Resort

Just have to say resort was lovely and entertainment was outstanding. The entertainment group should be applauded not pushy but let you get involved if you wished. Smiles everywhere, great holiday. Room was good and everywhere was clean. I was impressed how well the staff were presented as well. Only improvement that could be made was the dinning restaurants, buffet was best and food good and plentiful, many choices. Bistro open 24/7 good food too! And the ice cream shop a nice touch.

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Sharon  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Fabulous Resort!

This is our second time to this resort and again..not disappointed one bit! Rooms a little outdated but large and clean. Housekeeping is amazing. Beach gorgeous sand, ample chairs and umbrellas. Able to talk long walks. Pool fantastic. One recommendation is somehow join the main pool up with the pool bar. Main bar fun! Lots of entertainment at this resort. Loved the jazz bar! Food, I would say good. You have to remember where you are. I didn't starve. Alcohol and wine selection excellent. Highly [... read more]

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Nice resort

The beach is very nice. The rooms are a bit old and need some renovation, but the washrooms seem to have been redone. The buffet is good by Cuban standards. There is a coffee bar with very nice choices. The evening entertainment was good especially the water ballet and the tenors/sopranos. Staff is friendly and helpful.

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Private  - 

Verified Purchaser

Melia Marina Varadero: Great Resort

Overall I would recommend this resort: Room - great, spacious, clean, good beds Food - probably some of the best yet in Cuba, especially the ala carte restaurants Facilities - pool was lovely; beach was too windy for me (but not the fault of the resort!); Bars were plentiful Staff - restaurant staff couldn't have been better; same with the bar staff; room staff didn't clean the room until after 5:00 which was problematic for us and they ran short of towels so didn't always change them (eve [... read more]

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SMTZ  - 

Verified Purchaser

Melia Marina Varadero: Excellent Resort

Overall service was very good 3/4 specialty restaurants were excellent- both food & service Italian Restaurant food was poor Evening live musicians were superb Breakfast keyboard musician was excellent

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Joee 70  - 

Verified Purchaser

Club Kawama: Club Kawama

l am second time in the same building and same room 4127 . On that area I miss coffee bar who was have same food, and fruits that time was papayas. Wary often I take breakfasts and launch......9 too 17 is good time for that side coffee bar with some snakes or barbecue. Buffett restaurants will be best idea for breakfast and lunch. I wish to stay one or two months..????? Thanks

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Go18  - 

Verified Purchaser

Occidental Arenas Blancas: FAIL! FAIL! FAIL!

Where to start... I had stayed at this ‘resort’ last year. It was not quite up to snuff then, but this year was very sad. I have been to Varadero about 6 years in row (at some other resorts). Usually a 3 to 4 star hotel is relatively fine. I had booked through Tripcentral, as I was able to have an agent arrange my booking and let them know what I was looking for in a room. Getting in late, I found my room - musty and dingy, balcony overlooked 4 charming, whirling AC units. Got hotel to [... read more]

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Private  - 

Verified Purchaser

Hotel Los Cactus: Tired Looking

Public areas were clean, food was not great but service very good. Beach amazing however no shade areas, lots of lounging. Jacuzzi x 7 but not all working, nice pool. Bedrooms need fresh linens, beds and pillows very uncomfortable. Lots of bars, lobby bar 24 hour with deli snack dinner time and later at night. Late check in, 4pm, so going early room won't be ready until 2pm or later. Maids late every day getting to our room. Not likely to go back! Disco in our building made it noisy and [... read more]

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Marilyn  - 

Verified Purchaser

Memories Jibacoa: Our sixth visit sums it up !

This resort is small in size, but big on everything else. We love the quiet and relaxing atmosphere. The staff is second to none. The beach has a coral reef with good snorkelling. The rooms are comfortable and very clean and the food is very good.

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Private  - 

Verified Purchaser

Hotel Los Cactus: Return visit

We stayed here in 2013 when it was a breezes hotel. I book a super select room . I email the resort a couple of times with a room request but never heard back. When we arrived at the resort at 10pm we checked into our room . It was on the top floor of the disco building, not were we requested but since we were only there a week we didn't ask to be moved. we had a view of the ocean on one side and the other side a view of the canal. Sometimes it could be noisy because we were so close to the Tux [... read more]

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Tina  - 

Verified Purchaser

Muthu Playa Varadero: Not a 4 star

When I stayed at this resort in 2015 it was a 4 star but since then it has become really run down. The beach, location and some staff are the only good things and I will not return to this resort unless they do some major renovations!

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Mezias  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Cold varadero

Hotel was good in general. No compliants. I stayed in this hotel 6 years ago and at that time had some wow factor but this time was simply good but fine with me. Mature crowd so doesn’t seem a party place for singles. Maybe better work can be done about safety. There were multiple dead jellyfish at the beach and no signs warning about it which may have caused a stinging time to someone. Keep up the good all!

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Dolores  - 

Verified Purchaser

Gran Caribe Sun Beach: Nice

The resort was in a nice area but the service was to desired the cleanliness was very bad and the elevator was out of order we were not offered a discount or anything to compensate for that while sunwing did give a refund of 90 dollars and a bottle of rum we got nothing I would think twice about going back there

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Daniel  - 

Verified Purchaser

Melia Marina Varadero: Normal resort

Rooms dirty not very clean also the bedsheets and the blankets are dirty with bad smell, food not that good i just ate salad, pool and beach amazing, excellent activities and night show, friendly and helpful staff.

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Another wonderful time at Memories

Grounds were beautiful as always. We were in building 31 and had an updated room with king size bed. The mattress was comfy and we loved the extra large pillows. Food was good, breakfast was always our fav! Staff were friendly and made sure even during the bad weather we were happy and entertained.

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Titanium  - 

Verified Purchaser

Resonance Blu Varadero: Awesome resort.

This place is amazing for the price. I'm not quite sure what people are thinking when they give this place a bad review. We all need to remember what they are working with when we visit Cuba. The rooms aren't going to be a diamond rated class suite but the beds are good, showers are hot and the TV works. Who actually spends much time in a room on vacation anyway. The food is great. Decent selection at every meal and always had plenty of food. Don't try and show up 10 min before closing a [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Okay resort!

Would probably rate this resort a 6/10. While we had no hot water to shower all week, the room was very clean and the maid was a sweetheart. the people we met were amazing. Definitely a populated resort... always something going on! The Cuban bar is where we spent most of our evenings- the entertainment was awesome! Food was 5/10. Overall, not a bad resort but definitely not a 4.5 star! Also, never enough pool/beach chairs.... definitely s shortage which was annoying.

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