Barcelo Maya Colonial: Great resort

Large property with lots of amenities. Lots of restaurants and bars. Rooms are spacious. Friendly, helpful staff. Lots to do, fitness center is good. Entertainment every night, kids activities also available.

Bahia Principe Explore Akumal: Amazing resort!

Resort is very busy, 100% occupancy. They didn't have a room with king bed. Had to take a room with 2 double beds. Offered to move me to a room with king bed when available (3 days). Other than that the place has been amazing. Food is good. Staff are wonderful. Resort is cool and breezy. Great view of the water. The complex is huge with plenty to do.

Bahia Principe Explore Tulum: The Good, The Bad, The Ugly

We stayed at Bahia Principe Tulum May 7th to the 14th. All in all we had a great vacation, however it wasn’t to our expectations. I’ll break it down into sections for you. Beach: The beach was beautiful, the maintenance guys works extremely hard all hour of day and night to try and maintaine the seaweed issue, however no fault to the resort but the beach was un-swimable. The seaweed was meters deep and as quickly as it was being removed, more was coming in. The unfortunate problem wa [... read more]s where they were housing the seaweed caused an amazing disgusting smell around the pool area where the dolphins are. Dolphins on resort: I have to say I had/have a huge issue with the environment these dolphins are living in, its an old small pool which isn’t enough space for them to naturally be happy. The resort really pushes the dolphin swim which seemed to be more of a show an tell. I couldn’t in my right mind support the exhibit, however the kids wanted to watch the show and I reluctantly agreed. To my surprise, the dolphins appeared to be very healthy (in my non professional opinion) their colour was beautiful, temperment was happy and over all treatment from trainers was extremely gentle. Food: Well I am not a picky eater by any means, and I enjoy trying new things. I have to admit the food at this resort was particularly disappointing. I feel they needed to offer more fresh fish/meat/poultry gril stations instead of everything being precooked and placed in warmers. The selection in the buffet was less then appealing, and always empty treys. A la carts: Good luck booking them, we were really hoping to secure 3 reservations and unfortunately we were unable to get any. I’m not sure what the process is to reserving prior to arriving at the resort, but if you wait until you arrive be prepared to eat at the buffets. Very disappointed with this factor Drinks: Never had any consistency, you could order the same drink from the same server or multiple servers and it was never the same. The over poor alcohol way too much (I’m sure its okay for some) however, they should over upon consumer request. Tulum/Coba/Akumal: The resort us huge, having three resort linked together. Tulum is definitely the PARTY resort, if your travelling with children I would recommend Coba as it is definitely more family oriented but still offering plenty of entertainment for all ages. (The buffet was also much better at Coba then Tulum) To my understanding Tulum is the oldest resort out of the three and is definitely noticeable. Akumal is privat club and absolutely stunning, if you have the $$$ I would go here. Coba, is more updated then Tulum and the staff seem friendlier. Entertainment: All entertainment guys were awesome, however you can tell they are over worked. By the evening entertainement you had to wonder if they had slept. They are amazing talented members of the team, I felt bad for them more then anything as they must be doing 15 - 16 hour days easily. Pools: All good, well maintained. Nothing really to review here, all was good. Rooms: We stayed in Tulum the rooms where small, smelt very muggy which I’m sure is to do with the environment. There is a dresser in each room with 3 drawers, so I wouldn’t over pack unless you want to live out of your suitcase for the week. There was a closet there from most clothes to be hanged however travelling as a family space was very limited. Staff: I have to say I was shocked with the staff, apart from a selected few (Luis serving staff at buffet, Romario mini bar) everyone came across miserable. They didn’t care to talk to you, especially omlet station it wouldn’t hurt to crack a smile on occasion, I felt giving her my order was a huge inconvenience. We normally tip very well, and I have to say I wasn’t encourage to do it because of their attitude Excursion: We did the Tulum ruins / Xel-Ha I would highly recommend both these excursions, we did them both on the same day and booked them thru West Jet. Absolutely amazing expierence, and a must do!

Ocean Riviera Paradise: Great resort

The hotel was very clean and big. All the restaurants were nice and the staffs were very friendly. We enjoyed the shows each night at the theatre. We recommend the Sakura restaurant. The cooking show was very fun to watch

Bahia Principe Explore Coba: Amazing family vacation

This was our second time here at coba.still have nothing bad to say about this resort.still as good as it was last time we went.going back again next May.only thing was the water at beach was crapy this time but no fault of the resort.just mother nature

Iberostar Waves Paraiso Beach: Almost perfect resort

It's a beautiful resort with lots of lush tropical greenery, exotic birds, swimming pools and fountains. All buildings in the resort are neatly incorporated in the environment, both exterior and interior design of the main lobby and restaurants are really amazing. The rooms are spacious, clean and pleasant. The hotel staff is friendly and the service they provide is impeccable. On the flip side, the food was not always that great, a blemish in the overall very good impression. Also there w [... read more]as a lack of shuttle vehicles to transport you to and from the beach.

Hotel Xcaret Mexico: Beyond fabulous

The hotel, food, excursions and staff were beyond any five star that I have been too. Six parks included with the all inclusive is unheard of but this resort offers this. I am a very busy and active person and was only able to go to two of the parks to complete everything that was offered. Definitely need more than a week to see everything. The rooms were beautiful and very high tech. The staff cleaned the rooms daily and stocked the fridge daily. Everything was seamless from being picked [... read more] up at the airport to your final day there. I can never say enough about this amazing resort. Any type of food you wanted was there and exceptional. I highly recommend this resort and will be returning.

Royalton Hideaway Riviera Cancun: Impressive

No complains except for the inconsistent maid service. We only had turn down service one night and our last day got no service at all. The wifi was mediocre but I was not on vacation to use the Internet so not a big deal. The food was amazing and the wait staff could not have been more helpful. Better entertainment than I have seen on most resorts.

Ocean Riviera Paradise: LOVED IT!!

The Resort was absolutely amazing. The entire facility was spotless not a bug to be found and the restaurant/lobby washrooms were extremely clean. Our room was beautiful and the water pressure and hot water in the shower were fabulous. The food was delicious!!!!!! Our favorite restaurant was probably the Italian. It's a must. I can't say enough about how great and friendly the service was. And there are soooo many amenities (bowling, ice cream bar, coffee shop, casino, gym, spa, sports bar, [... read more] shops, theater) and everything is air conditioned and inside with closed doors (no annoying flies!!!). Our only disappointment was the beach....unfortunately. There were lots of chairs and the beach was nice and sandy but when entering the ocean there was only one accessible area with no large rocks or sharp coral. You just had to be very careful. Didn't stop us from enjoying the ocean everyday. The seaweed was plentiful but it was also very breezy when we were there so you can't control that. We will most definitely return!!

Bahia Principe Explore Akumal: Perfect Vacation

The entire trip from Leaving Edmonton to arriving back seven days later went perfectly. We have absolutely no complaints and would definitely book with Tripcentral and Air Transat again. Great vacation.

Royalton Hideaway Riviera Cancun: A Piece of Paradise!

Amazing resort! Exceptional food options, entertainment and friendly staff. Room was beautiful but unfortunately got a view of construction however you couldn’t hear it when the doors were shut. Pools were great as was the beach minus a bit of unavoidable seaweed. Note: Beware of “Membership Presentstion”

Sandos Caracol Nature Resort and Water Park: Family with 2 kids

We’ve been to many resorts in the area. There is lots for kids to do but there’s lots of mosquitoes due to it being in the jungle. Food was just okay. We liked that there was a quiet pool for us to do some relaxing. Shows are good. Rocky beach in water. Probably would not return.

Grand Sunset Princess: Awesome first time experience!

For what I did know about resorts, this one was awesome. All the way from the bedroom, to beaches and excursions. Clean, fun, and lots to do. Awesome little casino, and sports bar also. Must see coco bongo club.

Bahia Principe Explore Akumal: Rocky start but all turned out well in the end!

In advance, sorry for the long review! I visited this resort from May 5th through 12th, with my fiancee. Check-In: We had booked a deluxe junior suite, which is located in the adult only block of rooms. When we checked in we noticed our building location was not even close to that block of rooms. The young man checking us in was not upfront about it. We eventually were able to speak to a manager and that type of room was not available. She originally said they *may* have one available the [... read more] next day. We were upset because it was a higher cost for that room type. She did say she would provide a credit that could be used at the spa or lobby shop, which to me isn't really a great solution. I will add, it also seemed as though she was hoping we'd stay in the first room, commenting a lot find the regular room just fine. Frustrating response, in my opinion. We were able to switch the next day, though it was a bit of an inconvenience because we had to carry around passports and wallets and what not in between giving up our first room and the second. Rooms: Very clean, stocked well. Cleaned well daily, except one day I left the towels on the floor because they were getting smelly. This, according to a sign in the bathroom, signifies to please switch them for fresh ones. They were simply hung back up. I did like having a little snack of a bag of chips in the room if you didn't feel like going to the snack bar. Butler service was excellent, they made sure to have our issues with the AC and shower draining dealt with well and quickly. Buffet: Excellent variety in the main buffet! I am not gluten free but noticed they had gluten free options, as well as many vegetarian options, we never went hungry. I will say Los Corales, which is breakfast/lunch buffet in the adult only area, had far less options, and had slower service. Still wasn't bad, though. The main buffet does get busy at lunch time, I feel like people from Sian Ka'an (which is far away) come there for lunch. I was under the impression we could only use the buffets on our own resorts, but I could be wrong. 24 hour snack bar had a decent selection. A La Cartes: Arlequin is EXCELLENT. Also went to Cozumel and Mikado on Coba which were good. I will note that a table near us at Arlequin had someone gluten free and they provided wonderful service and had many options for her. Side note, if you book your a la cartes on the app, go to the PR desk to get the tickets printed out. It makes it easier when you get to the restaurant. Also, if you email the resort ahead of time (info on the Bahia website), you can book your a la cartes within 2 weeks of your stay! Pool: Found them very clean however the two family pools had very limited shaded spots. Could use a few more umbrellas. There were the most activities and music at the main pool near the lobby. The adult only pool is a little more calm. There are a lot of shaded spots but if you want them, get there by 6am. I will note that the staff do enforce the adult only factor, contrary to some reviews I've seen. Beach: Plenty of chairs in the shade near the infinity pool beach area, however that is not the best part of the beach for swimming. The main beach area is best, and also has the most acitivies like yoga, zumba and water aerobics. If you want a very soft beach and a large/deep swimming area, this will not be the beach for you. Also, I noticed it was red flag almost every day even though the waters were quite calm. Not sure if they just didn't change it, because many were out in kayaks and catamarans. Decent snorkeling, I saw many fish, a crab and some squid in the adult only beach area. I am all about the beach at an all-inclusive, and unfortunately the beach is the only reason I wouldn't return to this resort. Bars: Excellent!! There are many around. Servers around the pools and beach (they may just be in the adult only area, I'm not sure) were wonderful, and almost any drink you could name the bartenders could make it. Great quality alcohol and drinks are definitely not watered down. Entertainment: The nightly shows were great, particularly the Michael Jackson Shows. I also recommend the Mexican Fiesta night up at La Hacienda (the main village area for all 4 resorts) which happens every Thursday, though you do have to pay 18 USD each. Can't speak to the disco, I was always too exhausted by 11:30 to go! I found it was mostly couples, weddings and family groups, and was lively but not really a party crowd, in case that's what you may be looking for! Resort overall: Very clean and well maintained. You will see iguanas, coatis and agoutis. Loved seeing them, and don't worry, they certainly don't bother anyone. Compared to the Bahia property in Punta Cana I found this one more spread out and therefore less conducive to walking, but with frequent trolley service and informative maps it was no issue. Just know, this is A LARGE property! I like large resorts personally but I know many don't. You could easily stay on Akumal, but I like seeing the other resorts and the main village area. Compared to the stall and shop sales people in Punta Cana, these people are not pushy AT ALL! It is a very comfortable environment. Safety: There are many security guards, and they check who comes in and goes out thoroughly. I know there are a lot of reports about safety in Mexico but I felt safer here than in Punta Cana. We did two excursions and felt very safe with them as well! Other: I spoke with PR at the resort about my fiancees birthday while we were there. They put a banner up on the door with balloons and put sparkling wine and chocolates in the room! All in all, the service is excellent and I did not find the staff expected tips at all. If your Spanish is rusty, I found 99% of the staff were fluent in English and many fluent in french.

Ocean Coral Riviera Cancun: Beautiful resort

The staff were very friendly and accomodating. The grounds were beautiful and extremely clean. The restaurants were clean and the food was pretty good. The japanese restaurant was a great show so don't miss it. There was great entertainment every night.

Akumal Bay Beach and Spa Resort: Amazing place

This hotel was top of the line. They had an extremely inviting staff, clean atmosphere, an excellent location, delicious food, which overall left us with an unfortgettable experience. We will be back here for sure!

Ocean Maya Royale: A Winner!

We just returned from our 4th stay at Ocean Maya Royale, which is a clear indication of what we think of this resort. There are so many things we like about it. The size is perfect, easily manageable on foot. As older adults we appreciate the fact that there are no children. The grounds are beautifully kept and we liked the wildlife: deer, coatis, racoons, as well as the many and colourful birds. We found our room very comfortable and always spotlessly clean, and anything we requested (such  [... read more]as a rubber mat for the shower) was promptly delivered. Both pools are well maintained, and while we didn't use the "party pool" ourselves, preferring the larger, quieter areas, we could see that it was popular with a lot of guests, enjoying a lively good time. As for the beach, there was hardly any seaweed, thanks to the workers down there, and there was good access for walking and swimming in the ocean. Food is an important part of any holiday, and the Ocean Maya Royal did not disappoint. The main dining room, La Hacienda, offers an amazing variety of choices at every meal, something to suit every taste. We especially liked the two dinners we ate at The Blue Moon. We were really impressed by the quality of the food there, as well as the excellent service. La Dolce Vita was very good too, and we also liked the Mexican dinner at El Charro. We cannot say enough about the staff in general. Everyone we encountered was friendly, courteous and helpful, cheerful, smiling and so hard-working! It seems their mantra is "Todo bien?", and it always was, muy bien. We would like to mention and thank some of the people who stood out for us: Sara Lopez in the Privilege Office, Agustin Lopez at the beach, Jorge Casanova and the team at The Blue Moon, Vicente and Manual and Adrian in La Hacienda. You all, along with your colleagues, made our stay very special. Would we return to the Ocean Maya Royal? Absolutely! Would we recommend it to others? Definitely!

Ocean Coral Riviera Cancun: Best resort we have been too!

This resort is a clean friendly resort. There attention to detail and desire to make your vacation enjoyable is their priority. We loved the pool drink service and Abel was amazing! We will be going back! H10 resorts knows how to give you a great holiday!

Grand Sirenis Riviera Maya: would stay again

Are overall stay was very good and would recommend the Grand Sirenis to family and friends .There was many things to see very close to resort and many things to do both on and off the resort .The food was good but they could improve on selection of deserts.The resorts pool and lazy river and well kept very enjoyable to use but the main pool was far to loud for myself and my wife,overall great place .

Barcelo Maya Caribe: Wonderful stay

We were very pleasantly surprised by this resort! We travelled with our toddler and our 2.5 months old. It is beautiful well organized and gave us a perfect setting for a relaxing vacation. The possibility to move between the different Barcelo resorts inside is nice and makes it feel really big. Kids' parks and pools are really well thought and the beach is absolutely wonderful! buffets are really great and the waiters go above and beyond. The specialty restaurants are also worthwhile. We did  [... read more]not have the chance but being only 20 min away from Tulum it also gives you some nice outing options. I would definitely recommend this resort !