Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Dhawa Cayo Santa Maria: Dhawa Cayo Santa Maria

We enjoyed our stay in Dhawa Cayo Santa Maria very much; white sand beach with crystal clear water, ocean view rooms and good foods and service. The night entertainments were mostly a very loud disco in the lobby which was annoying to us most of the time.

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Private  - 

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Iberostar Selection Holguin: Good new resort.

The rooms were perfect with air condition, the service was really good, the food was ok, the territory is well maintained. There weren't many black flies, otherwise the spray worked well. We all liked it except the beaches are not safe as there are a lot of local people coming. They stole our sandals and it was hell to stay on vacation with just sneakers. The rest of the vacation was a bit ruined because of this because we were scared every time we went to the beach and it was impossible to s [... read more]

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Private  - 

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Melia Peninsula Varadero: Melia Peninsula Varadero Cuba

I found the hotel very well equipped and comfortable. The air-conditioning did not work Power went out every day at least three to four times per day The food was good, and the hotel staff are doing a very good job post covid with cleaning and at the buffet.

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Private  - 

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Iberostar Selection Ensenachos: Amazing Beach

Good size rooms with a very good air conditioning system. Food was OK. People amazing. Fantastic massages at the SPA. Good entertainment and plenty of things to do. I just wish for more selections at the buffet.

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Roger  - 

Verified Purchaser

Gran Muthu Imperial: Very bad experience

The resort is acceptable, the room was full of bugs, we did NOT eat for 7 days straight, 1 restaurant open only full of bugs and flies, you can not open eat from the food disgusting, they were using the same plastic cups at the bars.... Never again

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CKoo  - 

Verified Purchaser

Melia Internacional: We had a perfect time!

The hotel, room and staff was amazing! The food was not bad at all as people say it would be. We actually did not mind it at all. There is something for everyone, plenty of options and cooked and tasted very good. Please try to keep in mind the country is having a very hard time especially after the pandemic and supplies coming in. Try to be a bit more understanding and patient. They are doing the very best they can. All of the staff at the hotel were incredible! Very attentive. The room wa [... read more]

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Meled78  - 

Verified Purchaser

Iberostar Coral Holguin: Large resort

Stayed on the coral level side of the resort. Rooms were nice and always kept very clean. Towels were exchanged everyday. Pool on this area was clean and quiet with chairs always available. Butler service was amazing. Laritza and Junior went above and beyond for us and even arranged a special dinner for our honeymoon. We used the butler service all week to transport us to the a la carte restaurants and beach areas as the resort is quite large and if you have mobility issues it’s definitely wor [... read more]

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Edith  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Beautiful !!

We were there in August and it was so good to be back at this hotel and Cuba’s amazing beach. Transfers to and from the hotel were great. Very quick check in and check out at front Desk. The rooms were spacious and very clean. The staff at the buffet very friendly, but I think they should do something about the flies around the food, it’s very bad. We just ate things that were cooked in front of us to make sure that it was safe to eat, we didn’t want to get sick, but there was always food [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: 7-day Stay

My review of this resort: Wifi is only in the lobby and no other part of the resort. Not many places are air-conditioned, the rooms are your best bet if you want to escape the heat. The grounds are well kept and the beach is amazing. The best thing about this resort is the beach. Careful of sand flies at the beach though, my partner and I were bit all over our legs and arms. The bites were extremely itchy and uncomfortable afterwards. Bring insect repellent to be safe. There are not many acti [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Great beach escape

Tammy selected this hotel for me as I said I wanted somewhere with a great beach. I was not disappointed. The beach was beautiful, well maintained. The room was spacious. The gym was not busy, and had a good selection of equipment present. The staff at the resort were fantastic, always greeting you with a smile, and very keen to help. I travelled solo, and felt safe the whole time I was there. I would come back to this resort.

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Private  - 

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Iberostar Origin Playa Pilar: Great family resort

We spent our 7 days at the Iberostar Selection Playa Pilar and were pleased with the overall infrastructure and service of the resort. All the staff are exceptionally friendly, helpful, and hard working. We were very grateful for every measure of due diligence in attending to our inquiries, requests, and sincere efforts in accommodating our concerns. There is however an evident shortage in a few things. Please bear in mind that in light of the pandemic, this resort and its staff have given 1 [... read more]

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Claudia83  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Great resort

Grand muthu is a beautiful resort beautiful beach and lovely staff. There was enough food and drinks room was cleaned everyday. Staff always made sure we were taken care of. One thing i would cgane is adding more entertainment and the birds in the snack bar

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Not the best experience!

The overall experience was below poor. We usually make the best of our Cuba vacations, however this was the most challenging time we’ve ever had. We don’t go to Cuba for the food, but to have to eat all meals at the snack bar, with close to no food, flies and birds landing on your food, food was always cold, it’s not acceptable and I’m pretty sure it does not meet any health requirements. This hotel has no beach, so you have to walk to the next door hotel through uncut and unmanicured g [... read more]

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A Elises  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Another fun, sunny Cuba vacation

Beach, pool, bars are great. Food is regular Cuba resort minus the free lobster. My other 7 Cuba resorts have at least 2 lobster dinner. It seems there was no attempt to control bugs such as the many flies in the buffet area and sand fleas which are hard to detect. The resort is subpar for an Iberostar. there was a lack of maintenance such as sliding doors which do not lock, safe with no battery, the toilet design (brand) is bad, and maintenance of the toilet is badly needed. The room its [... read more]

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Private  - 

Verified Purchaser

Playa Costa Verde: Hôtel not recommended- Playa Costa Verde

Voyage with Trip central Hôtel not recommended- Playa Costa Verde Thursday 25/08/2022 We get in the airport (Montreal) they gave us the tickets to embark in airplane; the first problem met us there: they gave us a different place from what I asked the Trip central’s representative, which I paid more $200.00Canadian Dollars to have a comfortable seat for my wife and me. In the airplane: the company OWG, I think it’s a (new company), I stunned! Charm Captain, and People and services,  [... read more]

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LuzR  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: The worse resort

This has been the worse resort in my entire life. My family and I couldn’t stand how bad it was that we have to pay extra to our airline agent and go to another hotel. Please don’t go there. They need to close this hotel, make renovation, improve the gastronomy, train the stuff and improve their salaries so they can give a good service. I never complain and I am very tolerant but this was the worse experience ever.

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Alla  - 

Verified Purchaser

Iberostar Coral Holguin: the best resert in Cuba!!!!!

It was the best experience ever!!!!Beautiful resort,delicious food,gorgeous beaches and amazing service!!!!bravo!!! very friendly stuff,spotless rooms,great entertainment!!!love everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [... read more]

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Claire  - 

Verified Purchaser

Paradisus Rio De Oro: The best staff and service ever!!

Absolutely breath taking beaches, the staff are truly amazing! We stayed on the Royal service side and it was everything we could have hoped for! Cubans are so friendly, we felt safe and the hotel was super clean.

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Luis Salinas  - 

Verified Purchaser

Melia Varadero: Excellent Resort

All facilities was excellent. The beach is beautiful. The service was friendly and magnificent. The activities are really nice for the family member. The resort and the room always clean and fresh. Definitely amazing Resort

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Private  - 

Verified Purchaser

Melia Costa Rey: Average resort

There was no water one full day, just an average hotel. Not worth the money. I wouldn’t recommend. Food was just average. Will try another hotel if we decide another trip. Luckily only 3 days we spent.

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