Blue Bay Grand Esmeralda: Needs repairs

Very nice grounds well kept wasted whole day waiting for someone to come shut of shower. control that fell apart when turned on.it took them hours to realize they couldn't repair the control and moved us to another room. Someone went through our dresser drawers we reported it but think it fell on deaf ears.the beach was the shits. Theytry to. keep it clean of seaweed.but looks like a full time job. staff was very friendly.someone went through our dresser drawers and removed some water we put th [... read more]ere. To make it closer to coffee pot. What other wdrawers did they go through.

Grand Sens Cancun: Grand Sens Cancún Mexico

Well our stay at Grand Sens Cancún was just a few days ago feb 23/2020 to March 6 2020. Honestly I am not really sure what I can say about our 12 day stay other than amazing right from the start. While checking in we inquired about upgrading and decided not to do. We entered our room and we where in shock we had room 4129 A....omg she gave us a suite it was amazing everything about it. Let’s just say 12 days awesome Ac 12 days awesome maid service ( never used the safe left stuff all over t [... read more]he room and nothing ever went missing. 12 days always hot water. Just wonderful. The buffet omg unbelievable awesome 12 days of fantastic food and the staff in the buffet dinning room went out of there way ALWAYS. The coffee bar omg another awesome thing about Grand Sens. The beach and water area another perfect place spend most of our 12 days there. Just a short walk out front of building to jump on to the Ultramar ferry to Isla Mujeres short little ride to another awesome day trip. Also in same spot u jump on the Dancer party boat, Jolly Roger boat and Captian Hook boat. The front desk workers went out of there way anytime we had questions. Just can’t say enough about this place soooo clean and awesome will most definitely will be back. Glenn Susan Crepeele Manitoba Canada

Azul Ixtapa Grand Resort: Amazing view!

If your looking for a relaxing week in Mexico this is the place! The service was great and people were very friendly. The view is breathtaking, waking up seeing the ocean was a great start to the day. (every room is facing the ocean) If you are a beach kind of person, this resort has a small area but you can walk to either side of the resort to enjoy 2 long walking beaches. There is also the Island of Ixtapa, just a 10 minutes taxi boat ride, where great food and snorkeling awaits! (make sure [... read more] to bring pesos) I had brought american money with me for my trip but the resort only accepts pesos or visa/mastercard. You can't exchange your money at the resort you'll need to head to the village of Ixtapa about 10 minutes taxi ride.

Grand Park Royal Cozumel: Excellent resort

At first i thought the beach located across the street from the hotel would be a problem however you did not realize the street at all. Great views if the sea and cruise port. It was something new everyday. Food was good, hotel was close enough to everything. Pool and beach was also good. Snorkelled right off the beach.

Ocean Riviera Paradise: Just wonderful!!

We thoroughly enjoyed our stay at the Ocean Riviera Paradise hotel. From the moment we arrived until the moment we left we were totally impressed with the immaculate grounds, the hotel, the staff, the beach, the pools, the food - absolutely everything!!

Grand Decameron Complex Bucerias Trademark: DeCameron Complex in Buceria Mexico [

A large complex with many buildings and manypools etc. The accomodation is very good - king bed; very well maintained and cleaned etc. The place is set on a beautiful, long beach strip with seemingly unlimited chairs and umbrellas and pullapas. The beach itself stretches for kilometres in both directions allowing for almost unlimited beach walking. The Complex has 5 Restaurants, 2 large dining rooms. The food is excellent. There are many performances by very good musicians and performers; so [... read more]mething every night. There is also a wonderful dance group that performs nightly in nan outdoor amphitheater. The town of Bucerias has numerous shops. There are many tours available that are good.

JOIA Paraiso by Iberostar: Welcome Home Indeed

We all know what it feels like to come home, being pampered, and enjoying favourite dishes and activities; your family going out of their way to ensure your total comfort and enjoyment. Well that is the same feeling that Iberostar Grand Paraiso offers in greetings and delivery. It all starts with the bellman, saying “Welcome Home”, as he takes your luggage from the airport shuttle, and continues throughout your stay. Every staff member you pass during your vacation always says “is everythi [... read more]ng to your liking, can I get you anything. Octavian, one of the main chefs, acted like a big brother to both my wife and I, but especially to my wife with her gluten-free requirements. He created unbelievable, special dishes for her at breakfast, lunch and dinner. He would always find her, wherever we were, and make sure she was taken care of. It seemed like Octavian never slept, as he also conducted a “guacamole” class between lunch and dinner. There were many other “brothers and sisters”, who pampered us throughout our holiday. America, a hostess, always greeted us each morning for breakfast and at lunch with the biggest smile and hug. Rodrigo not only took care of us by the pool but stopped at our cabana, almost daily to enquire if we needed anything. Adriana was incredible by the “tranquility pool” always ensuring we had what we needed. By the way, Adriana makes the best margaritas we have ever had. Mauricio, as our butler not only provided everything we required, but if something was not right, he would fix it very quickly. Cesar was outstanding on both of our visits to Valencia. Tsunami (affectionately known as “Big Wave”) always had time for us each day with her stories, various activities and beautiful smile. This incredible lady can speak 5 languages. You know you are truly home when old friends from previous years (this was our 3rd consecutive year), Mirna and Marcello, stop by to welcome you with a hug, and of course ask if you need anything. It appears that each year the food keeps getting better. We ate at Toni’s and Valencia twice, off the a la carte menu (highly recommended) at the Japanese restaurant, and mixed in the outstanding international themed cuisine buffet dinners. The matriarch to us, of this Iberostar Grand Paraiso family is Laura Favial, the assistant General Manager. Laura last year quickly and expertly dealt with an issue we had. This year she stopped by to see how we were doing, and also personally came out to wish us an enjoyable and safe trip home, but only after she enquired, if everything was to our liking. She appears to be the key link to a well oiled machine. If you are at all interested in coming home, and being welcomed as such, Iberostar Grand Paraiso is your choice. We know that and will be back next year and hopefully for many more.

Holiday Inn Ixtapa: Very Good Resort

The hotel was great . We stayed in the older part of this resort 3rd floor ocean view .We had a Great time there .the rooms were very clean and the resort was well maintained by grounds people and resort staff . Food was ok as there was always something on the buffet that we enjoyed .for breakfast lunch or dinner .hotel staff were very friendly and helpful and the bartenders and waiters could not be nicer we felt like part of their family b y the way they treated us .We have nothing but  [... read more]respect for them. We didn't get to see any shows because we went bar hoping across the road and met so many people doing the same we also ate there a couple of times .The ocean was very rough but you use your common sense .and only go in when it is safe so we spent time around pool and ocean .We did the bike ride for 2 hours very cheap and nice ride along the trails. Over all we had a really GREAT VACTION. .SO in closing I say JOB WELL DONE HOLIDAY INN RESORT .WE WILL BE BACK TO ENJOY THE HEAT AND SUNSETS AGAIN

Valentin Imperial Riviera Maya: Such a beautiful place

We loved this resort, it was very clean and well kept the staff was super nice and was always there to help. The food was amazing. The rooms were clean and well kept, housekeeping was quick and efficient. The one thing we didn't like was that there were not enough pool lounge chairs at the main pool for the amount of people, and sitting behind a hedge not being able to see the pool we didn't like either. Other than that it was fabulous.

Riu Playacar: Great Trip!

The hotel was great, the staff was great and accommodations were clean and comfortable. The buffet restaurant exceeded expectations, ice cream and coffee were amazing. The entertainment staff were friendly, always creating moments of fun for the little kids right up to the adults. I really enjoyed my time and would recommend the property to anyone wanting a relaxing, carefree vacation with or without their little ones. Great job Riu!

Krystal Grand Puerto Vallarta: Hacienda amazing!

We stayed at the Hacienda Hilton in Puerto Vallarta. It’s a beautiful adults only section attached to the Hilton. The staff was friendly, hardworking, and happy. The food was great, many healthy options always available, amazing mojitos and no one was annoyed when they had to make one(as we have experienced at other resorts).The adults only pool was maybe a bit too quiet for our liking, but no big deal. Our room was gorgeous as were all the buildings at the Hacienda a real old Mexican char [... read more]m feel with great style and amazing tile!! Loved the details! The beach was great for long walks and had a private area where the vendors were not to bother you. We had such a great time. Thanks Hilton staff!

Riu Playacar: Awesome resort

Enjoyed staying at riu playacar in Playa del carmen amazing attentive staff food was great resort was clean I would definitely give this place a 5 ⭐it's also central to all the great excursion that this part of .Mexico has to offer

Akumal Bay Beach and Spa Resort: Amazing resort

Great smaller resort that is not party central great for young families and people who want to have fun ,but not a million people beautiful beach and great entertainment during the evenings also very close for day trips.

Selection Riviera Cancun: Excellent Resort!

We stayed at this beautiful resort during the last week of February 2020. Overall it was a wonderful and very pleasant experience. Eating at the Spoon Restaurant was a real treat! The food and variety were great. Staff at the Spoon were very welcoming and very friendly. Special mention for Jose Luis Cahuich - very pleasant, prompt and courteous! A la Carte dinners were special. Rooms were very tidy and housekeeping staff were very dutiful. The rooms were very clean and comfortable. Concierges we [... read more]re very strategically located and easy to access. Concierge staff were most eager to help and were very well informed. Beach was very clean and beach staff were very helpful. Ground at the resort looked very beautiful and it was easy to get from one place to another. The nightly entertainment was excellent too. Looking forward to my next visit to this resort again!

Ocean Coral Riviera Cancun: Great Resort

Food was great. Pools were awesome. Great beaches for walking. The spa package was amazing but the process needed to be explained better(i.e. what order to do things in). Could have used more staff at the pool bar.You don't need a reservation at the a la carte restaraunts but you don't always get in due to the Privileged guests getting priority. I would recommend reserving.

Occidental Tucancun: Good place to stay

We spent 2 weeks in Occidental Tucancun and had a really good time. The hotel was clean and had all the amenities one needs. It was really handy to have the mall across the street. The location of this hotel is great. The beach was beautiful as as always the case in the hotel zone and we spent a lot of time playing in the waves. If you are not a good swimmer, the ocean is tricky as the currents were strong and the waves big. We also found it quite windy, more so than in previous years when we we [... read more]nt to Cancun or Mayan Riviera. The food was decent. The Mexican restaurant was quite good and the Italian restaurant made a good to order pasta. The room was large and clean and the fridge restocked daily. Our room was facing the lagoon and the AC noise was really loud so we had to keep the windows closed. That was one negative. The other bigger negative was that you had to pay extra for wi-fi ($45 US a week). We never had to pay that much money for wi-fi. So we didn't. We would walk over to the mall and connect there. The staff at OT were very friendly. I want to especially thank Louis and Antonio at the beach restaurant for their hospitality and bright smiles. Overall it was a great hotel and we would definitely recommend this resort.

Park Royal Beach Huatulco: Unique experience

Hotel was great. Rooms large and very clean. Great service. Amazing views. Location was fantastic !! Great pool on 7th floor with all amenities Not recommended if you have mobility issues - lots of stairs

Secrets Puerto Los Cabos Golf & Spa Resort: Nice place

Nice hotel, great staff, good food. Quiet and private. Very well kept property, resort is on the small side. Pool decks get a little crowded during the day. The beach is beautiful but to rough to swim in

Grand Decameron Complex Bucerias Trademark: First Time Here

Traveled to the Royal Decameron the last week in February for the first time. We have been in Puerto Vallarta many times but this was our first visit to the Decameron. The resort is about 15 - 20 mins from the airport but can be longer if your transfer bus has to drop off at other resorts. We took almost an hour to get to our resort as we went into Neuvo Vallarta to drop off. We took a taxi to return to the airport and it only took 15 mins, with a cost of 240 pesos. It is a lovely resort, [... read more] with multi colored buildings which gives it an authentic Mexican feel. The rooms are spacious and comfortable. Everywhere in the resort is clean and well maintained, actually I don't think I have ever been in a cleaner resort in Mexico. The staff is very friendly and welcoming. The food is plentiful and fresh and well prepared, from the breakfast buffet to the Specialty restaurants. Our favorite was the PIccolo (Mediterranean style, but mostly Italian). There are 5 Specialty restaurants. You can book the restaurants every night of your stay, but can only book 2 at a time. Booking is every morning at 8:30(the brochure we were given said 8 but the Guest Services staff does not get there till 8:30. People begin lining up as early as 6:30, once the process begins it is very quick. The beach is very nice, able to walk a long way in either direction. There are many lounge chairs and palapas along the beach. Suggest you bring a blow up float mattress (from the dollarstore is fine) to put on the lounge chairs as they are the hard white plastic chairs. The air mattresses are also sold at the gift shop in the lobbies. There are 5 pools, 2 are in an adult section or quiet section of the resort, Block 5 and 6. We stayed in Block 5 which was very quiet and peaceful, In the evening you could hear the show at the theater but you can hear that through the whole resort, it ends around 10:30 pm and once your balcony door is closed it is not a problem Not all the buildings have elevators (3 and 4 story buildings), so if you have mobility issues make sure to request a building with an elevator. There are no fridges in the rooms, but I believe you can request one. The rooms are locked with a traditional key that is put on a lanyard, be careful not to loose your key as you will be charged for a replacement, but also the key has your room number etched into it, so if found someone could enter your room. There are safes in the rooms, however it also is locked with a key, that you purchase for 50 pesos a day. There are spa treatments available, we had a massage on the beach which was lovely. They run specials everyday, on Tuesday a 50 minute massage was $20 US I would recommend this resort but if I had younger children with me I am not sure that they would be entertained, there is an activities pool but not really a children's section or play areas.

Iberostar Waves Paraiso Beach: The hotel as lost a star

Many downgrades since our last visit a year ago: no more included room service, no waiters on the beach, no tequila bottle in the room... The room cleaning service has also gone down: many days the sheets are not changed, the floor is not cleaned and the mini fridge is not filled as expected... One great improvement: the new water system, distributers instead of plastic bottles and the quality is better. Same beautiful site, great employees and great food!