Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(7235 Reviews)

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Paul 1959  - 

Verified Purchaser

Melia Cayo Santa Maria: Not what I expected

I though for a melia I would expect more but . The room was nice the water sucks I went and ask about it and said they would fix it more then once, no hot water all week went to a friends room down stairs to shower ( bad) and very little water pressure. Pool area very well look after , nice pool guy and hard working. Dinning alacarte was good buffet ok . We made the best of it but 4 1/2 ? Water was bad , I heard others talking about too. Not what we were looking forward to .

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Chrissym  - 

Verified Purchaser

Melia Las Americas: Will definitley be back!!

Beautiful resort. Very clean and quiet. Small enough to get to know the staff and guests. It was very nice to see the manager every morning and evening. Lush grounds, beautiful beach. The food was better than we were expecting, especially in the International a la carte. Lots of activities to choose from and we loved the live music at every meal and in the lobby bar. Staff were super friendly. Would definitely go back. A lovely first experience of Cuba!!

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Lulubelle  - 

Verified Purchaser

Hotel Vigia: Great Value - Definitely Return!

A lovely small resort. The hotel & rooms are a little dated, but we loved our stay here. Beach is beautiful, staff friendly & helpful, a couple of room issues which were dealt with quickly & followed up by customer service to ensure we were satisfied. Food was ok - it's Cuba, after all. Front desk staff were helpful. All in all, great value for the money we paid, and would definitely return!

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Bigblock chev  - 

Verified Purchaser

Melia Cayo Coco: melia cayo coco

best time in cuba food was #1 the staff and the resort #1..tks sunwing and tripcentral..easy check in very fast had great day trips.. rooms good and clean.wish to stay longer but will be back. great adult resort

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Mary Thomas  - 

Verified Purchaser

Melia Marina Varadero: Good

Clean spacious and beautiful landscape , beatiful sandy beach,good. a la card restaurants, delicious grilled fish daily. And rooms well maintain. The covers and the beach chairs need to be replaced and keep clean. The patting covers are ripped and dirty and I sanitized.

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Bfisher  - 

Verified Purchaser

Melia Las Dunas: Beautiful beaches

Larger resort than we normally go to a lot of walking, grounds well kept, staff friendly, food was good, relax pool area was excellent for quiet time. The beaches were excellent white sand, water nice and clear.

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Ed102  - 

Verified Purchaser

Sol Varadero Beach: Nice Resort- would stay again

Our family of 4 recently stayed at the Sol Sirenas Coral Resort and all in all we are very satisfied with our experience there. It was our first trip to Cuba and we had read that many resorts are older and a bit 'tired'. This resort fits that description somewhat but it is clean and presents well. The staff are always friendly and helpful. Patricia at the front desk took it upon herself to ensure we were moved/upgraded to a better room that was more suited to our family size. The bartenders, wai [... read more]

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KitKat69  - 

Verified Purchaser

Paradisus Rio De Oro: Sophisticated resort

Attentive and efficient service from the moment we arrived. Enjoyed a glass of champagn during the check in process while our bags were carefully delivered to our ocean view room. Very impressive start! Facilities and grounds well maintained by a friendly and competent staff. Many spoke english/ french quite well. A excellent variety of food choices including at the buffet, beach and pool cafes, and the a la cart restaurants. Many free activities such as snorkling, archery, catamarans, and pe [... read more]

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Leni  - 

Verified Purchaser

Sol Cayo Santa Maria: Good deal for price

Just returned from our week at Sol Cayo Coco. Started the late night check-in badly: although it says "ocean view room.......that doesn't exist! There was no water at all in the room. The phone didn't work. The blind covering the huge window in the bathroom was broken. The safe didn't work. The airconditioner didn't work. Not to impressed . But, the service was very good and very quick!.......All issues were fixed before immediately, or by the next morning. My husband improvised with the broken  [... read more]

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SueK  - 

Verified Purchaser

Melia Nassau Beach Resort: SO SO!!

Hotel was very clean but a little too large for what I enjoy. There should have been entertainment besides a DJ. The staff could also have a work shop on being polite ! Trying to get just a fresh bottle of water was a problem for the staff. The hotel seemed to be more interested in the corporate workers staying there then the all inclusive guests.

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Mooo  - 

Verified Purchaser

Melia Caribe Beach Resort: Needs Attention

Staff---excellent Grounds----absolutely beautiful Room----ok except it didn,t get made up until 5 pm. each day Adult Area(The Level)-----very quiet and plenty of lounges. Three restaurants and a buffet area----very good. Pool was a way too cold----not heated and neither was the hot tub----the ocean was warmer. Other Restaurants: French/Mediteranean/Italian----all very good Japanese----why they bother giving you menus is beyound me as the waiter went around convincing everyone to have the same th [... read more]

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Raja  - 

Verified Purchaser

Sol Varadero Beach: Amazing

All are excellent, rooms, dining, services and very helpful staff for sure I will visit this place again the beach is amazing and the bar services is excellent and no complains from the stuff for as long as you need

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Jack55  - 

Verified Purchaser

Melia Marina Varadero: Good resort

Wanted a swimming pool not just a wading pool Beach windy most days Snack bar restaurant greatly needs improvement Tired of cafeteria style meals Staff mostly friendly and helpful Hospitality room offered when waiting for a flight was disgusting Better not to offer anything than a dirty room with a broken bed and filthy shower

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AL403  - 

Verified Purchaser

Melia Marina Varadero: OK Resort

The Hotel was built in 2013 - it is still nice and clean - only one pool, only one tennis court, only 3 A LA Carte restaurants included and one was not available Food was OK for Cuba, the beach is far away, from the hotel, but you can catch a hotel golf cart to take you there

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QtDi  - 

Verified Purchaser

Melia Marina Varadero: A little taste of Heaven

The Melia Marina is beautiful. The rooms are clean, the staff are wonderful, the food (for Cuba) hit the spot. The beach is absolutely gorgeous and the hotel being only a few years old is the nicest we saw. I would return again and again.

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TaylorLambourn  - 

Verified Purchaser

Melia Marina Varadero: VERY PLEASED

This is our third time in Varadeo, Cuba. The Melia Marine was well beyond our exceptions. Hotel was very clean and well kept and organized. The Hotel was fully booked and you didn't feel crowed. Reception was fast and very accommodating. Hotel was very modern and offered many facilities and daily entertainment. Pool area was fantastic, many many chairs, didn't have to reserve a chair, first time in a resort. I loved the beach, even though the hotel is not on the beach. A little walk over the bri [... read more]

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Topsy  - 

Verified Purchaser

Melia Las Dunas: Could not have asked for anything better

The Hotel is large but easily accessible, food was amazing especially the 24 hour restaurant, staff extremely pleasant and helpful, never without a smile..would recommend for either adults or families.

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Bern  - 

Verified Purchaser

Melia Peninsula Varadero: Very good

Rooms were clean, newly painted but still needs updating ( shower head and faucets ). Great service ,good food. Quiet resort, ideal for seniors and families with young children. We stayed there for our second year in a row.

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HarryK  - 

Verified Purchaser

Melia Las Dunas: Good resort in Cayo Santa Maria - Melia Las Dunas

It as our 6th trip to Cuba and 3d time in the row to Cayo Santa Maria hotels so I guess, we have apples to apples to compare. Overall, from the hotels experience it was the best hotel we had so far in Cuba. Food: Good variety of food in the buffet including choice of fish (snapper, tuna, catfish) and not “just fish” and meat (chicken, pork, beef) to grill. If you are not grilling it to eat, some stuff may be not hot enough, depends when you are picking up. Still, from the food perspective â [... read more]

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Likestotravel  - 

Verified Purchaser

Sol Cayo Coco: Sol Cayo Coco - Great staff

The grounds are lovely and the beach is amazing. If this place was updated it would be a jewel. The rooms are clean but the furniture is shabby (not chic), the beds are hard (my husband has a nice mark on his backside from the springs). The rooms are clean, bright and spacious however the curtain was covered with mildew. There is a safe which costs 2 pesos per day extra, no coffee maker or clock. Two bath towels and one hand towel only. The water pressure was not great. Plenty of storage space.  [... read more]

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