Grand Palladium Punta Cana: Great family resort

Had such a beautiful seven days with my family and friends, beautiful beach and pools and night life was great. Perfect destination for family young and old. The resort was only 1/2 hr from the airport which was perfect, food was good especially the steak house and the music was great in the evening.

Bahia Principe Escape Ambar: A Great Stay Yet Again At Ambar Blue

This the 2nd year in row we stayed at the Ambar Blue in Punta Cana. Took my sister and her better-half on this trip and we had an excellent time. Staff is always accommodating and even booked events for us prior to our arrival. Aritza on Butler Services is the best! She went out of her way to make sure all of our hotel requests were met, a friendly and professional staff member. Weather was beautiful! Understand there will be major renovations starting June 2018 to update and beautify the  [... read more]hotel. Looking forward to our next stay the Luxury Ambar Blue.

Bahia Principe Grand Bavaro: Great resort

Had an amazing trip, food was great very friendly staff , only complaint was lots of mosquitoes in room at night, could be because we were on ground level , but overall great place to relax,didn't make it to any shows as we were to tired to go but they seemed like would have been fun

Ocean Blue and Sand: Excellent resort

This is one of the best 4 star resorts I have been too in Punta Cana. The food was great and the Japanese restaurant was the best. The grounds are well kept and the two large pools with swim up bars were great as well. The beaches were clean, the only thing I didn't like we're the barriers in the ocean but I understand why they need to be there but the view is not as nice. The staff were very friendly as well.

Bahia Principe Explore Punta Cana: Excellent resort

This resort was amazing it was huge service was great ppl We’re excellent good was fair beatiful place to spend a vacation, it was 5 resorts all in one beaches were beautiful great hospitality ppl were friendly

Bahia Principe Explore Punta Cana: Beauty in Punta Cana

Our seven days were simply perfect. From long walks on the gorgeous beach to perfect days at the pool. Amazing staff and friendly service everyday. Would come back in a heartbeat. Next time will be at the Ambar for adults only!!!

Bahia Principe Explore Esmeralda: Very nice resort!

It is a very beautiful resort! Really great staff! Nice pools and great beach. Really good selection of restaurants as well. I have no complaints. It's a nice size for the amount of people that stay there. You can find some quieter spots if you want or party spots if that's what you want

VIK Hotel Arena Blanca: not a place i would ever return to

We were there for 2 weeks and everything was only ok we always found enough to eat.The place was clean.The beach and weather were awesome.But----------The food was only ever luke warm or cold,beef and pork tough and tasteless.Alot of europeans in resort and they catered to their taste in food.There was never much variety.The resort was understaffed and everything was self serve.We enjoy the staff at other resorts.There were a few there after a few days when they realized we were canadian and we  [... read more]wanted them to be friendly.There were no coffee machines in rooms .We had to pay for our safes.Neither of which we came across before.Our fridge wasnt cold and there were no beverages in itother than 2 water.We lost power 3 times no water one whole afternoon.Irealize this happens sometimes but we had never had before.We went to the spa .That was great.Every night we all got eaten alive by bugs.We all came home will welts on our legs.Also there were alot of familys there with small kids .We should have been warned about that.We all love kids but we didnt want topay 4thousand dollars to spend 2 weeks with them.I think we should have been told that and we would not have went there.Also our room was very old shower was horrible.Animation team were good but once again only a few of them so the inter action with the guests were not what we were used to.We took in a few shows and they were good.As i said we always found something to eat and we enjoyed our 2 wks but nowhere near worth what we paid.Also no irons in room.Its those little things that make a big difference

Bahia Principe Grand Bavaro: Fun resort

I only have a previous all inclusive to Cuba to compare this to but this was many times better. The room was nice the resort was great and the food was amazing. Especially like the alacart we went to. Mexican and Japanese. The food and service were excellent. The only down fall was we could not get a time before 8:30 which we found late. All in all a great trip. Loved punts Cana. Would come again.

Sunscape Coco Punta Cana: Not ALL That!

Aside from the food EVERYTHING else was a Poor excuse... Arrived mid-morning to Be Live ushered into a meeting room to find out our rooms would be available at 3pm (at which point our room was not ready) and to be briefed on their "issues" locals constantly asking to sign up for excusions etc etc never mind the locals/vendors asking you to take photo, hair braids, beads etc. 96% of the staff spoke little to no english. 95% of the serving staff we visited at the RSVP dining restaurants did no [... read more]t accommidated us with a friendly greeting or offered us drinks. We would wait and wait for them to approach us even upto 15mins (= Mediterrain Restaurant) Not at any of these restaurants did we get an explaination on how the menu worked = options to choose from.. 2 from here 1 from this sections.. noone said "help your self A-la-cart is right there for you while you wait" etc etc 3 maids walked in.. on 3 seperate occasions. Keep that "do not disturb" sign on the door was quickly used and ignored... even when u tell them your in the bathroom they will still walk in and do what they have to do and then quickly leave. Our room (ceiling) dripped water constantly. Our bath tub had brown spots left over from their construction. We had 8-6 hours without any running water on day 2 of our stay. Try showering and getting to dinner on time. We had 2 hours without running water on day 3. Again, when we needed to be showering. No clean/ mopped floors for the whole week, 2 of the 7 days no made beds, 2 of the 7 days no clean towels (not the same days..of course). I looked at those coffee stains day in and day out and asked myself why was I evening tipping? Music blarring from adjacent rooms at 2-4 am - No courtesy We found our safe opened (thankfully nothing taken) but opened non-the less due to an issue which they couldn't fix - but i eventually did. Front Desk would only say "sorry for the inconvenience" never sent clean towels, anyone etc etc. never rectified the issues or offered us another room.

Bahia Principe Explore Punta Cana: Nice resort

The staff there were amazing treated us like gold.the food was amazing and the Michael Jackson performance was mind blowing.the room cleaning could have been a little better.beach was beautiful. I really in joyed my stay can’t wait to go back

Grand Sirenis Tropical Suites: It was ok! Not somewhere I would go back to!

Not a resort that I would return to! On arrival, they had the room under my husbands middle name when I was the one who booked it! We had to wait for our room which was fine as we went to the buffet! When returning at 3pm to get our key cards, the attendant walked away without even letting me know what she was doing, returned 15 minutes later and told me the room wasn't ready. Finally after 45 minutes, we got to our room. There were no beach towels or bathroom towels. After another trip to [... read more] the main reception, we waited again for 30 minutes for towels. All week, the service was poor! Our personal Concierge was only seen on two days. The room was great - we had an updated suite! The food was the same day after day - there was very little variety even though they stated they had different themes. We only received one a la carte as half the restaurants in the resort were closed. The beach was beautiful, the pool was great (never had a pool that was over 6 feet deep before) and the grounds were very well kept. The bartenders tended to over-pour your alcohol. The water park was a ten minute walk from the resort and open to the public on certain days. We only went once as it was packed. On two evenings, there were venders lined up down the main walkway selling their wares, they were very pushy and some became rude when you said no thank you. My son enjoyed swimming in the pool and ocean every day, the weather was great and it was a week away from the daily grind!

TRS Cap Cana Hotel: A Little Piece of Paradise

I had an amazing time at this resort. The service and friendliness of the staff as was 100%. It is a small resort with only a small number of rooms so the guests get to know each other quickly and new friends are easily made.

Bahia Principe Escape Ambar: Good resort

Great beach. Excellent food. The rooms were nice. The ala carte restaurants were excellent and the service at those restaurants were fabulous. Room service was good. Staff service and guest service was poor. Guest service employees were unprofessional and booking ala cartes was stressful, staff were rude and did not book us for any of the ala cartes that they said we were booked for. If it were not for the great beach, excellent food and otherwise friendly staff, our trip would have been r [... read more]emembered as a stressful encounter with rude employees. Also this resort has the feel of an annoying telemarketer, as you are solicited by the resorts staff in every build to book trips only through them and not travel agents. Mia you like talking to telemarketers during dinner time then go to this resort.

Riu Republica: Fantastic resort

Rooms were clean and modern. Food was great and awesome selections including Italian, Spanish, Steakhouse, Asian and Indian. No need to reserve and did not have to wait long to get into any of the restaurants The staff were very friendly and accommodating The adult waterpark was tones of fun !:)))) Lots of activities to keep you moving and fun beach and theme parties

Secrets Royal Beach: Beautiful Resrot

Secrets Royal Beach was absolutely beautiful... the grounds were well-kept and romantically lit in the evenings, rooms were spacious and clean, service was good. Large, white sand beach but quite a bit of seaweed. We did not spend near as much time on the beach/in the ocean as we have in previous years at other locations. Highly recommend a swim-up room; poolside bar service meant that we could relax in our own "private" setting whenever we didn't feel like being part of the crowd. I [... read more]t made for a very relaxing holiday. Our favorite spots were the pool bar, the beach grill, Tamarindo (Mexican restaurant at Larimar), and Oceana (Seafood restaurant at Secrets). Pay attention to the dress codes at certain restaurants prior to travel to make sure you are equipped! None are out of the ordinary, but we did spot a group giving the staff at Oceana a hard time because the men did not have closed-toed shoes. We did very much like the food on the resort (and at the neighboring Larimar) but I will mention that 3 of the 4 travellers in our group got sick during our stay; 2 of which had taken Dukoral prior to trave. Sickness varied, lasting from 2-6 days. It is difficult to say whether this is a direct result of food/water on the resort but it seems likely, given that no one had consumed tap water or food from outside the resort grounds.

Melia Caribe Beach Resort: What a beautiful resort.

This was truly an exceptionally wonderful experience for us. The hospitality was of a high standard and the staff at the resort ensured that our expectations were met during the 7 nights (April 13/18 thru April 20/18) spent there. The breakfast, lunch and dinner were of a very high standard along with the daily and nightly entertainment. We are going to return to this resort and would highly recommend this hotel as a vacation destination to our family and friends. Please convey our sincerest [... read more] congratulations to the management and staff of the Melia Caribe Tropical for their excellent service Thank you Albert John and Marjorie Layne Simon

Bahia Principe Grand Bavaro: My 8 th times there.

We love this hotel, for the location, for the service, for the beach, for the beautiful grounds, clean rooms. Friendly service, help. We stayed at this hotel 8 times, and will go again and again. Who ever criticize this hotel must have very very high expectations. For this kind of price what else they want. One more thing that we don't understand, why man don't obey the dress code rules, and go to restaurants with shorts, flip flop sandals and baseball caps at night while their ladies are in  [... read more]proper, nice, night attire. Respect guys.

Bahia Principe Explore Esmeralda: Great value/good resort

This is a huge 5 star resort, and has pretty well everything. The pool is in the shape of the number "8", is huge, has a kids area, a whirlpool and a bar. There are also several kids and family games organised round the pool area, during the afternoons. Several restaurants are available to handle your hunger, however our favorite ones were the two (all you can eat) buffet style. The vast variety of food available, and all was absolutely delectable and tasty. The service is exceptional. They [... read more] constantly chearfull, bring you water (and drinks), and remove your used/empty plates. The beach and lawn chairs area must be experienced. The calmness and soft sound of the waves rushing onto the sand. The beach includes a bar and a dance/exercise area (with loud music). The nightly entertainment by the pool was appreciated. The rooms are well laid out, comfortable and spacious. However...room service was horrible. When we returned to our room in the late afternoons, we either had to request blankets or face cloths. These were items the were removed from our room, but were not replaced. I find it absolutely unacceptable to provide room service (clean the room/replace towels/etc.) and forget to leave face cloths. This happened several times. The sign on the mini bar/fridge indicated that it is replenished daily, however that did not happened. Also, we had had to call for burned ceiling bulb, etc. I was really disappointed with the room service from a 5 star resort. To be fair to the readers, I'm not sure if this was simply an isolated incident, rather then the norm. I may return to this resort, however my room expectations will be lower.

Sunscape Coco Punta Cana: Great Vacation

We just came back from a weeks holiday at Be Live Collection. Overall we had a great trip and will definitely return. Check in at resort could use some tweeking as its a little hard with communication barrier and unorganized (this was our experience) with room and VIP services we were suppose to have. Don't get sucked in to the "welcome gift" offered by the light brown button up shirt and dress pants guys unless you are interested in time shares. The resort is fairly big and is well maintained w [... read more]ith lots of pools throughout. There are 16 blocks with the higher blocks being furthest away and is a bit of a distance away from main lobby and buffet so careful on where you book. The VIP areas are very nice and highly recommended for eating at a seperate buffet and having private areas on the beach. We stayed in Block 16 the newer block and our room was very nice but little loud sometimes at night as its near the roads and local vendor stores and outdoor pub. But we had a fairly private pool with a bar pool side and was great away from the main pool if needed so pros and cons in this area. The resturants were really good, buffets had good variety and the burger house had decent variety to choose from. Staff at the Aqua buffet by far the friendliest, very professional at the el cartes and found little overwelmed staff and some not so friendly at main buffet but it holds alot of people so Im sure alot on them keeping up. Overall we had a great trip and will return for sure but hope to get somewhere near middle of resort.