Le Reve Hotel and Spa: Feel in love!

I can’t say enough about this tiny piece of paradise! It’s is stunningly beautiful where the staff go above and beyond to meet your needs. I felt like family by the time I left and can’t wait to book another trip back. It is quiet and restful perfect for a relaxing getaway. The food was amazing and I loved the fact that there is no buffet in sight. It’s a short cab ride away from 5th ave. where you can shop until you drop.

Grand Sirenis Riviera Maya: Chaotic

This whole town is lovely, however the first people you meet at the hotel or the checking staff. We were with Air Canada vacations and Wi-Fi, save rental These were supposed to be included in our package. We were a group of 60 coming in for a wedding. The staff was not prepared there was only two staff working. They had most everyone pay for the Wi-Fi and the room safe. Our representative told us that we should not have been charge for those things and therefore we had to spend more time at the  [... read more]front desk the next day getting our refunds. Felt like we were being nickele and dimed. It was a total cash grab. The hotel staff should have been well aware of what was included in our packages. There was also a lot of confusion around what building our group was staying in. Clearly we wanted to be on the same side of the resort, as this is a huge resort and they have a another large wing on the other side of the resort, Which was also under construction. They had some of us slotted to stay there and some on the other side of the resort. When we asked to have our rooms changed to the same building they made us feel like they were giving us an upgrade and in fact, some of us were actually downgraded. So the ones that were upgraded did not pay the same price as some of us that were supposed to be in the upgraded rooms to begin with. I need to take this up with the travel agency myself as I was one of the people That food for an ocean view room and ended up in a different building. People that were not in a pretty loose ends of it getting upgraded for free. Come to check out on and there was still some confusion with some people being charged for Wi-Fi and room safes. there was one person at the desk at check out and we ended up very late getting on the bus back to the airport.

Grand Sirenis Riviera Maya: Great Property

The room was clean, the people friendly, and the food quite good. I would go back! The beach was a bit rough, lots of seaweed and a bit smelly at times. Workers very friendly but not annoying. It is a big property so there is lots of walking, but the shuttles are always available. Nice relaxing place!

Ocean Coral Riviera Cancun: Food & Drinks were Amazing

Food, drinks and staff were amazing! Beach was littered with weeds, and worse the effort to clean up was negligible. After day 2 we never went back to the beach and the odour was offensive. Rooms were very nice and spacious. Service was hit and miss. Very clean, but it seemed every day something was missed...coffee refill or hand towels etc. This is the first resort ever that did not do towel ornaments on the bed everyday

Grand Sirenis Riviera Maya: Perfect in Every Way Possible.

For a start every person in the Resort, be it a person working on the grounds,driving the shuttle carts around, all dining room staff be it Buffet or Restaurants , at the desks Front or Lower Lobbies. Were all friendly and helpful in every way possible. This I Thank Them All. Entertainment was First Class. All Food Venues were also First Class. We came down with a party of 55 from Canada for our youngest Granddaughters Wedding and everything went over First Class. There was a bit of a mix-up at [... read more] the start, like people wanting to be close to the group, but it was sorted out without a hitch. The grounds are immaculate. The rooms were kept clean and well stocked. We could not have had a better holiday anywhere else. And guess what ? We never heard of anyone getting sick at any time on our stay. I Thank All the Resort Staff and Workers for giving us a Wonderful Time while we were there. John & Maureen Reid.

Ocean Coral Riviera Cancun: Ocean Coral & Torquesa

I really wish we were told about how bad the seaweed is on the beach. I'm not a pool person and had stated that we were looking for a place where we could swim in the ocean. The water was warm and the waves were gentle but we had to wade through the seaweed before we could even get in. The water looked brownish, not turquoise. Other than that the resort was good. The food was pretty good, the drinks were not great but I got over it lol and the staff were wonderful. Special shout out to Teresa on [... read more] the beach and Oscar at Villa Marina.

Ocean Coral Riviera Cancun: Awesome resort!

The resort was awesome, very clean, food was very good and the staff was very nice! I would definitely recommend this resort! The rooms were always cleaned promptly and the night shows/entertainment was amazing as well!

Ocean Coral Riviera Cancun: Really nice hotel !

Very clean and well kept grounds , rooms and lobby . Pools are beautiful and lots of room for anyone . Would recommended privelege club as club area is nice and beach area great . Lots of a la cartes , buffet good and Mike’s coffee super! Wonderful staff made for a great time!

Ocean Coral Riviera Cancun: Great resort.

The resort was very clean and well matained. The food and staff were excellent. Only complaint was the amount of seaweed and the smell of it. Water was very murky and not tourqouis. They finally gave up on cleaning it. Lovely patio.

Akumal Bay Beach and Spa Resort: Family fun!

We loved the resort. A little bigger and busier than the last time we were there but still a fantastic experience from the staff and the snorkeling. We only wished there was less public smoking. The food was great and service was above and beyond other trips south. The staff : Wilbur, Mario, German, Liliana, Marcelo, Yeni, Noemi, Clemente, Marbella, Jose, Ariana, Paulina, Arrieta, Oscar, Arial, Karina, Oliver, Cornilo, Abraham, Manuel, Alejonra, Cristian, Yaneli, Patricia, and Amilcar, were all [... read more] 5 star employees. The cleaning and maintenance staff were also top notch.

Hotel Xcaret Mexico: Best vacation EVER!!

The service was exceptional! Staff always ready to serve with a big smile on their faces! A special thank you to Daniella at the Viento building! She was the best! Beach chairs were always in excess, never once did we have to get up early to reserve. Parks were very good and we had lots of fun at all of them. My only complaint is that we are not there now:(

Bahia Principe Explore Akumal: Amazing vacation!

This resort is absolutely fantastic! The grounds are kept so clean and maintained. Food and service was fantastic and the adults only infinity pool is the cherry on the cake! Rooms are a little outdated but they are kept clean and mini fridge always restocked. 24 hour room service is a must try! 5 stars! Thank you trip central

Ocean Riviera Paradise: Better than I had expected!

From the moment we arrived at Ocean Riviera Paradise, everything was perfect. One of our two rooms was ready early so we did not have to wait to change clothes or anything. The staff were awesome and always happy to see us. Booking excursions was so easy and they always had great deals. By day 4 or 5 my group had a chat about what we did or didnt like about the resort. We decided that we wouldn't change a thing. Despite the few negative reviews, we weren't approached even once about timeshares o [... read more]r priveledge. All in all it was a great trip and an excellent deal. 5/5 on all aspects.

Blue Bay Grand Esmeralda: Great Resort and Vacation

The rooms were really nice and clean and the beds were comfy. The food was really good. The resort itself is massive and kudos to the shuttle drivers who do their best to get guests to a from where they need to be. Service is really good at the buffets. A la carte restaurants were good with special mention for the French restaurant which was excellent.

Valentin Imperial Riviera Maya: Great experience

Heaven on earth, we enjoyed our stay very much, really a 5 star resort and the service was unforgettable.some restaurants weren’t as tasty but the presentation was gorgeous.the beach was very well maintained.

Barcelo Maya Beach Resort: Barcelo - really good!

Almost everything about this trip was perfect. The staff was all outstanding and all very friendly. The food at the buffet and the al a cart restaurants were really good - not out of this world good, but very good. The beach is outstanding! lots of seating and lots of sunny and shady spots too. The only complaint has we had was headphones were stolen from our hotel room. I didn't follow up on this with staff as I knew what the answer would be. Make sure you use the safe. Our room [... read more] was really good - no complaints at all. And the bed was super comfortable too, which is not always the case in Mexico. The nightly entertainment was very good too. I would recommend this hotel to anyone.

Grand Oasis Riviera: I’ve been worse..

If you have kids and want to be in bed by 9pm, it’s perfect. There was no music except at one location and it was awful hipster electronica. There was not a lobby bar, in fact there were no bars... well one, it was a swim up bar and it closed at 5pm. Staff were ok.. like not mean but certainly not friendly. I don’t ever complain and I’m not even complaint now, I just want people to have visibility to what it really is. Rooms were clean and nice, the atmosphere just wasn’t for our family.

The Sian Ka'an at Grand Tulum: Great Service and Beautiful Resort

The Sian Ka’an Grand Tulum is an absolutely stunning resort. The grounds are well manicured and it feels like you’re nestled in a forest of palm trees. The staff were accommodating and very polite. Views of the turquoise water are fantastic from the white sandy beach. Rooms are well set up and kept clean. Not a very large resort, and definitely a calm atmosphere. Only disappointment was the food unless it was seafood. There are a number of restaurants with decent menus, but only one was  [... read more]worth going to. Overall had a lovely time at this resort, just hope they can improve their food.

Royalton Hideaway Riviera Cancun: Disappointed

We stayed at the Hideaway from April 26 to May 3 of this year. There was some good and some bad during our stay. Our room which was located on third floor which was ok, the smell of the room was very musty. Resort could have provided something to remove musty smell. We never got to use our balcony due to construction right next to our building. Was very noisy at times from construction inside hotel and outside. The beach was very disappointing on the last days, was full of seaweed. Couldn [... read more]'t walk on the beach due to seaweeds, and could not go swimming at the beach. The pools were just OK, the pool at the Hideaway was always packed with people, and not enough shaded area to lounge. The restaurants were OK as well, nothing to brag about. The staff was very good/friendly except for the people trying to sell you the Diamond Club, they were very persistent in trying to sell you spa for attending a meeting to join the Diamond Club. Overall I was not impressed with this resort. I would not recommend to any of our family and friends.

Barcelo Maya Colonial: Amazing!

Everything about this resort was amazing! From the moment we got off the bus, we were treated like we were the only ones there. We were catered to for every request! The pools and beach were clean. The rooms were in really great shape. The food was excellent.