Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Midet  - 

Verified Purchaser

Muthu Playa Varadero: Run down

Ground floor and second floor rooms are not suitable for rental (black mold, rot, humidity and sewer smell etc). After many requests, we were finally moved to a better room two days prior to our departure. This resort definately needs some tlc and it is certainly not a 4 star.

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Private  - 

Verified Purchaser

Sol Varadero Beach: Great resort

Sol Sernias Coral was a great resort. Clean staff very friendly and helpful The pool areas were awesome but it was more difficult to get a lounge near the pools Food was very good as in all resorts if they could keep it warmer st the buffet that would improve it Rooms very comfortable bathrooms were good lots of hot water

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Private  - 

Verified Purchaser

Muthu Playa Varadero: Resort review

The resort was clean and the grounds were well kept. The building itself was dated but the bathrooms were upgraded. The staff were friendly. The food was good by Cuban standards but the buffet food was not hot when it should have been unless you got it off the grill. There was usually a good assortment of choices. The bread was amazing. The beach was beautiful and clean. This is good value for the price but because the price is so good there were a lot of young people partying until late into th [... read more]

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Dino59  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Very good resort

This is the second time we go to laguna azul beach,grounds,restaurants,the food is to repetitive on the buffet restaurant the shows are pretty good the washrooms are always clean the people working at the resort are very freely

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Private  - 

Verified Purchaser

Hotel Los Cactus: Great for the price

The resort itself was nice, needs better plummimg(toilets don’t flush well) The beds where sleepable ,the food plenty but, always the same.The Staff could use a refresher coarse on customer service.Ihad to ask 3 different staff members to be nice.Big Shout out to Alex he was always there to help.We have been to Cuba roughly a dozen times our last time in Varadaro was 2005 and had the same complaint of the rudeness once we met Megdinna at the lobby bar we were set ! We will someday return to  [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Meh...

Hotel was ok but did not meet expectations based on reviews/ranking, have stayed at better in Varadero for less $. Had to ask concierge staff (could never find our "butler") for multiple things that should have been included (drinking water, robes, towels, toilet paper, etc). Hot water is solar heated only, bad weather = COLD showers all week. Definitely not an adults only resort, just adult section of very large family resort and you will likely need to visit the family section on multiple o [... read more]

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Private  - 

Verified Purchaser

Melia Varadero: Great resort!

I had a fantastic week at the Melia Varadero. The grounds and pool were clean and we'll maintained. The beach was spectacular. The staff was excellent, especially Humberto Reyes, who took care of guests in the VIP beach section. The a la carte restaurants are great. I loved that the red or was beside the Plaza of Americas which has a bank and bank machine. It's across from a golf course. I upgraded to The Level which was amazing. Loved it.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great getaway for first time to Cuba

The resort seemed more Cuban in style than others nearby, with the lobby and cigar bars especially adding to the feel. The buffet was very good, despite many people warning us of bland Cuban food! However, the other restaurants (besides the Cuban beach one) are nothing like the foods they try to be. Cubans do Cuban food well and don't quite have enough info as to other cultures cuisines, not that you cam blame them. We took a bus tour to Havana for the Hemingway tour and had a brilliant full edu [... read more]

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Deni and dave  - 

Verified Purchaser

Grand Memories Varadero: Very nice resort...friendly staff!

The service in the restaurants was excellent...The food was always fresh and delicious with many choices. We especially enjoyed the grilled fresh fish and vegetables and the roast turkey! We loved the Cafe located inside the lobby building! We went each evening after dinner and enjoyed a specialty coffee. We sat in the piano lounge and the piano player was awesome...Wonderful time!!!

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Pappa  - 

Verified Purchaser

Muthu Playa Varadero: You get what you pay for

You only get what you pay. If you want a 5 Star Hotel then pay for it. My wife and I stayed at Playa De Oro from 11 Jan. Until 18 Jan. This was our 8 trip to Playa de Oro. As before we had a good time. The weather was not the best, but we cannot blame the hotel for it. The hotel was recently sold and is now called Playa Varadero . We noticed no changes to the overall enjoyment of the hotel. The people are still as accommodating and friendly as before. We arrived via Sunwing and for a ch [... read more]

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HHDJR  - 

Verified Purchaser

Melia Peninsula Varadero: One of the better ones so far

We stayed from Jan 12th to Jan 19th 2018. Again, the people make the difference. This was our 7th visit to Cuba never staying at the same resort twice and will return again. As always the people are friendly and helpful and you can go anywhere at anytime and not feel intimidated or fearful. The Hotel received minimal damage from the recent hurricane with just two of the fountains not working and the theater was closed due to some main overhead permanent tarpaulin damage. The entertainment didn't [... read more]

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Private  - 

Verified Purchaser

Sirenis Tropical Varadero: AVOID IT

Such an unfortunate resort. The location is great and property has so much potential. 40% of the resort is vacant, a la cartes that were once I assume open are shut down and the kids pool emptied. There is ONE a la carte throughout the resort and they just switch up the type of food served. Its a small space. I didnt expect good food but I did expect enough food for the amount of poeple staying at the resort. Go on time for dinner if your looking to eat any of the better options. And expect it t [... read more]

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Private  - 

Verified Purchaser

Blau Varadero: A memorable vacation at the Blau Varadero!

This resort had alot of positives. I really liked the design of this hotel for its practical elements. You could access all rooms easily by elevator as well they were all in one building. Every room (front and back of hotel) had a view of the ocean. However, I would recommend asking for a premium oceanview room facing the beach because they are the more modern rooms. Also, rain or shine you are protected from the elements and all rooms are the same (short) distance to the pool and the beach. The [... read more]

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Maryjerry  - 

Verified Purchaser

Roc Barlovento: Great safe fun.

We traveled in a group of 3 with 2 rooms. Jan 4th 18th. Great location beautiful beach. Check in was great, thank you Dalia Vega Martinez you are the best. We had a ground floor room, everything worked and we had hot water at all times. our maid Noelia did a great job and was fun to talk with daily. The lobby bar was clean and a fun place to go with friendly staff .The entertainment crew are alot of fun and make everyone feel special, thanks Mario and crew. The buffet had a great selection and r [... read more]

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Dave  - 

Verified Purchaser

Playa Vista Azul: Our honeymoon

This was our first time to this resort. We where giving several hotel choices by our travel agent and choose this resort because of the nightly entertainment reviews. We where not disappoint. The night shows where fantastic. We also upgrade our stay to the vip. For us this was a good dicision for us. The service was great and the food in the vip restaurant was also great. We did try the buffet once was not a fan. Food was cold and service was ok. We also tried once one of the other restaurants [... read more]

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Lynne  - 

Verified Purchaser

Blau Privilege Cayo Libertad: Blau privilege Libertad

We would only give it a 2/5. The sheets were not changed for the ten days. We had to ask for regular supplies like shampoo and TP. The facility looked great from a distance. The food is only passable... we have all been sick... and five days later I still am. We would not return to Cuba.

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LizK  - 

Verified Purchaser

Occidental Arenas Blancas: Back for the second time!

My husband and I really enjoy this resort. A beautiful stroll on the beach each morning and then back to a lounge chair to read a book while the waves are crashing behind us. We never went hungry and the service and staff are consistently amazing. Rooms and decor could use a refresh.

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Lindy  - 

Verified Purchaser

Roc Barlovento: Not for me !

The grounds and the pool areas are very nice. The staff needs brooms desperately. They are the size of a mega toothbrush and the area is very large to sweep. Smoking is allowed in the main lobbey and everwhere except buffet and ala carte. And the Canadians took full advantage of this freedom. No respect given to staff or others at the Lobbey. I did complain. Staff told me they are sick from the smoke but they have no say. They have a tiny no smoking area beside the bar. Its a joke as the entir [... read more]

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Priscilla  - 

Verified Purchaser

Paradisus Princesa Del Mar: LOVE LOVE LOVE!

Definately worth it for a 5 star resort, parents really enjoyed this trip, staff were very nice, rooms were very basic, beach was nice and clean, I can't wait to go again! The club was nice, too bad the weather was very cold this month of January, because we could barely get in the water :(

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Private  - 

Verified Purchaser

Hotel Acuazul: Worst vacation ever

Food was worst than worse no hot water toilet a nd shower broken Tried to get help from front desk and all we got was rude customer service And that’s just the tip of the iceberg NEVER GOING TO THAT HOTEL NOR CUBA EVER AGAIN

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