Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(12076 Reviews)

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Private  - 

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Blue Bay Grand Esmeralda: Good review

I’m nit going to say this hotel was excellent because it wasn’t. The activities were great, the bar tenders by the smaller pool were great, food was awesome! But the pool side service never came to us, servers in the buffet for dinner didn’t care. The pools were really gross because they weren’t filled up enough and bring filtered properly. Now the ocean I can’t blame on the hotel but it was quite disappointing. So much seaweed, not much of a beach and the ocean had a red tinge.  [... read more]

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Private  - 

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Bahia Principe Escape Sian Ka'an: Best resort ever

From the moment we entered the reception area we felt pampered. The staff, accommodation, surroundings, entertainment and restaurants were everything, and more, than expected. This is not our first Bahia, but certainly the best so far.

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Private  - 

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Catalonia Yucatan: Great resort!!

This was our second time staying at this resort,and it was just as good as the first time.The staff here are great,the food and drinks amazing. I like the fact that it is a smaller resort so you don't spend most of your time walking a mile to get somewhere. But it is not lacking in restaurants,bars,pools and activities.Our favorite place to eat was the steakhouse..t-bone steaks..need I say more. Looking forward to our next visit!!

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Private  - 

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Platinum Yucatan Princess: Great resort

The hotel was great. The rooms were big and clean. Everything at this resort was great except for the beach area. The beach had too much seaweed and was very rocky. The food was delicious. Had a very good time. Also the weather was very hot. Just what I wanted!

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Great adult only property

Food: buffet is great, lots choices and different features everyday. A la cart is not as good as other 5 stars in Cancun except Alux Beach: not big but water is shallow and sheltered from waves. Lots of activities like Zumba and yoga which is great. There are couple of fishes too if you like snorkeling. Service: great attentive staff. Overall we had a great time. Definitely great value for the price

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Private  - 

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Bahia Principe Explore Tulum: Disappointed

My husband and I have been travelling south for 15 years. This is the first time we have been so disappointed in the resort. We called our travel agent before going, as we had been told the beach was a mess with large piles of seaweed. He assured us that it was cleaned up. Apparently it has been a problem for some time as they had large man made barriers to try and keep the seaweed out. We could only swim in very shallow water. The resort itself was very clean and beautiful, the main lobby was a [... read more]

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Kiltedyaksman  - 

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The Fives Beach Hotel and Residences Playa Del Carmen: A Wonderful Resort

I stayed at the Azul Fives for 5 days. This was an impeccably clean resort. I mean impeccable. They staff was friendly and helpful throughout my stay. The only downsides, in my view, were the quality of the beach, construction outside my room, and the low quality of the alcohol. The food quality was good, not terrible but not excellent either. I can recommend this hotel without reservation and would stay there again.

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Catherine R.  - 

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Grand Sirenis Mayan Beach: Resort was beautiful!

The rooms on the resort were very clean and the grounds very well maintained. We were disappointed with the beach due to the seaweed that came in on a daily basis. While the resort worked to remove the seaweed, it created a smell every morning during removal which was not pleasant. In addition, the main pool was closed due to renovation in which we were not advised. Otherwise, the staff and service were excellent. A special shoutout to Liberty & Lexa who were both wonderful in taking care of our [... read more]

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Private  - 

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Hotel Marina El Cid Spa and Beach Resort: Beautiful gem

The resort was well layer out and offers something for everyone. The grounds are beautiful and well kept and I loved the "tropical" music produced by all the wildlife. The variety of restaurants and food would provide something for everyone. The staff were very friendly and helpful. We had an awesome vacation!!

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Angiejo  - 

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Ocean Riviera Paradise: second time around just as good as the first!

We have visited this resort twice this year and both times were amazing. The beach isn't as good as other places like punta cana and varadero but the rest makes up for it. We love the layout of this resort, very easy to get around without confusion. We were booked in the el beso section both times and would highly recommend it if you are travelling without kids. The food was the best we had at a resort in the Riviera Maya. The bars were a little short staffed, and sometimes took a little while  [... read more]

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Private  - 

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Blue Bay Grand Esmeralda: Love this resort! Beautiful ❤️

We went for a friend's wedding and it was beautiful ❤️ Nothing is perfect and of course there were some things that could be better, like better maintenance on the 3 pools. The service was great and I give the food a 8 out of 10. The room was clean and bed was comfortable. This was my second time at this hotel and I would go back again!!!!

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Private  - 

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Bahia Principe Explore Tulum: Beach of seaweed

The grounds were well kept the food was excellent, the beach was poor, there really was no swimming just wading up to your waist in warm water and there was so much seaweed, they raked and hauled seaweed all day long. They actually had loaders and backhoes on the beach hauling it away. The beach was short and really difficult to walk along.

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Miranda  - 

Verified Purchaser

Ocean Riviera Paradise: Funtastic Resort!

We had a blast at the resort, lots of activities to keep u busy, the shows are very entertaining, & you'll never be bored. Staffs r pretty friendly especially Daniel aka bartender in the Piano bar gives u the best service & drinks! Food r delish in all the restaurants just make sure u book for the Japanese restaurant in advance & also recommend the Italian & steak house. Yummo! Overall great experience!

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ABU1960  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Beautiful resort

The entire resort was beautifully landscaped, clean and nicely laid out. The food, entertainment and atmosphere was great. Pools clean. Beach was amazing. No problem getting chairs. Staff was friendly and helpful. Our coffee maker and light weren’t working. We reported the problem and it was fixed immediately. We would strongly recommend this resort.

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Cuddy  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Excellent

I find it very good and was lovely for my daughter lots if kids too and the travel from place to place was reasonable timing. Shopping was great the people were freidenly.over all i enjoyed it as a family vacation for fun sun and relaxing.

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Sarah_awesome19  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great resort !

This resort was great! There is quite a bit to do and see there such as various trails, a mini zoo, a cenote and more ! The food there is absolutely delicious and always super fresh. The international buffet has different themes everyday which changes the food selection so there is always something new. The people there (staff, guests, visitors) are all super friendly and very helpful. The only thing I did t like was how the spa (which you have to pay extra for) walks around and pressures you in [... read more]

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Private  - 

Verified Purchaser

El Dorado Casitas Royale: Not as expected

The grounds are fantastic, so many places to explore, loads of walking paths. The staff went beyond expectations, such great service and so much fun. Restaurants were really good, a good selection of options. But, the buffets were disappointing. Cold foods at the supper buffet. Selection in buffets were disappointing. We loved our room, we had a Casita, our area was really nice and the neighbours were a blast.We never made it to the large pools, enjoyed our area very much.The pools were gr [... read more]

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Private  - 

Verified Purchaser

Dreams Riviera Cancun: It doesn't get much better that this

Whether you a family or a couple, this resort caters to both. Young family pool area, entertainment pool and an adult pool and swim up bar by the ocean. Multiple theme dining experiences and great evening entertainment.

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Janet  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Disappointed

We have been wanting to go to this resort for for the last five years. We have stayed at one of their other resorts and we're very happy. But at this resort the rooms seemed dated and their was no dresser to put our clothes away. The closet doors you had to slammed closed or the light In the closet wouldn't go off. There was dried vomit on the tiles around the toilet. And the patio doors were not very secure. And they had a mimi fridge that had 2 beer and pop and water and that was called the mi [... read more]

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Phil & Karen  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Exactly what we wanted and exactly as advertised.

Everything on our trip was exactly as was promised and what we had wanted. The beach at Grand Sirenis isn't the long, lush "classic" Caribbean beach that everyone imagines but they never advertise that it is. It consists of three areas: there is a main area that is perfect for families with younger children, a little farther along is a smaller area which is used more by adults, for those wanting to be totally alone there is a secluded undeveloped beach which is a bit of a hike away but is als [... read more]

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