Melia Las Dunas: Best in Cuba yet!

This was my first time at the Melia Las Dunas and I will Definatley be returning. The service was great, food was delicious and the room was gorgeous and always perfectly clean. My girlfriend and I enjoyed the options for bars and pools, not to mention the restaurants. The buffet was always good and fresh, especially the meat corner (cook there was fantastic, professional and polite). The bartenders at the pool bar were always smiling and friendly. On the last day one of the landscapers cut me o [... read more]pen a coconut and explained the benefits of drinking it, he even had a pack for straws with him in case this happened. I had been to the Melia Buenavista previously which actually had a higher rating but honestly enjoyed this resort more. Overall a great trip full of great memories! Thanks Melia!

Melia Caribe Beach Resort: Outstanding Resort

Facilities were very well maintained, rooms were very nice. Pool area was large, with plenty of chairs. Beach was fantastic. Only negative feedback was the limited reservations in the a la carte restaurants. Buffet was great though.

Melia Jardines del Rey: Amazing resort and simply wonderful staff!!

This resort is very new and is still going through some discomfort associated with the birthing process. However they have outstanding operational staff in all departments. They take pride in what they do and how they do it. Their entertainment is outstanding! Their entertainment staff are truly talented, fun and freindly.5***** Their Customer service is superb! 5***** Facilities amazing,please note their Ocean view rooms are still under construction! 4****. A la carte restaurants very varied. P [... read more]ersonal favourites were "Fuego", "Bistro" and "Bana". 5***** Front desk staff, very freindly and helpful! 5*****. Overall we want to return to Melia Jardines Del Rey !!!! Gracias to all you wonderful people at Jardines Del Rey :) You truly made our 25th wedding anniversary very special and memorable! The Williams from Toronto, Canada.

Paradisus Rio De Oro: Nice resort

Resort provides excellent food and has a nice clean accommodation. Resort is for adults only and is very quiet. No children are allowed. Beach is nearby and is very nice. Evening entertainment only so-so.

Melia Las Dunas: perfect vacation!!!

My husband and I and our two boys stayed at this resort from January 9-16 2015 and we enjoyed our trip . The best part was the beach loved the entertainers always kept us busy!!! The ham and cheese sandwiches at the beach were amazing!!!! The grounds were beautiful!!!! We stayed in bungalow 17 which was close to the family pool but a little walk to the beach. The food was actually better than we thought.... Rooms were always cleaned... Bar fridge stocked but a couple days we had to call because  [... read more]they had not come by!!! We would definitely come back !!!

Melia Nassau Beach Resort: From great to not so great...

Upon arriving at the resort we were greeted and checked in, the hotel was nicely designed and the food at the buffet was amazing and the staff were friendly, this continued for a couple of days. The rest of the days service was slow at the buffet and the food was horrible and not a variety as the previous days. I enjoyed the trip but i wouldn't return.

Melia Las Dunas: Great Resort! Great People! Great Trip!

I stayed at Melia Las Dunas with my husband in a standard room 7615. Our room was clean. We did have to ask for face cloths and water on the third day. The resort is big, there is a family section and an adult section. We were in the adult section. The hotel grounds are nice, well maintained and clean. The food was good. We ate at the restaurant by the adult pool, service was good, the pizza, burgers and poutine were good. At the 24hour snack bar, the service was hit and miss, the burgers were g [... read more]ood. The pizza was the best at the pizza restaurant near the family section. The Romantico was excellent. I did take bug spray, there were about six mosquitos, I never had to use the bug spray. We enjoyed a relaxing week in the sun!

Melia Cayo Santa Maria: All in All a Good Week

Since it is a solid 1 1/2 hours from Santa Clara Airport there is little option to experience the culture and history of Cuba unless you really pay attention while on the ride to the Resort and the return to the Airport. The grounds around the Resort are well cared for even though the Bungalos are spread out over a large area and considering the Resort is older. The landscaping with flowered shrubs and mature trees around the Lobby and Pools area (mainly the central part) is beautiful and relaxi [... read more]ng. Our room (a junior suite) was spacious but needed updating as it was showing it's age. The beach and Pools are wonderful with the Ocean the most beautiful turquoise colour. Sadly, many people "reserve" loungers around the pools even though it is against posted policy but nothing is done about it. Very discouraging for those of us that do follow the rules! Another major issue is the lack of beach towels for exchange. Only once during the week and only by chance were we able to exchange our beach towels. Not good ! Now for dining !! The Grill (El Almirante) near the beach was great for lunch with barbecue, fresh vegetables, salad makings, black beans and rice, etc. Grilled fish, etc. you order as you also do for the Calamari which I found to be very good - not rubbery like most places. The Casa da Vinci (I think that's the name!) near the one Pool was also good for lunch such as pizza and sandwiches. We ate at the Mediterranean, Italian and French a la Cartes. All had great service and ambiance with the French, in our opinion, the best. Unfortunately again the rules were not followed by some and nothing was done about it. Although it says "Smart Dress" there were some who came in shorts, t-shirts and sandals which I wouldn't say is Smart Dress. It was sad to be told soon after our arrival "not to worry about dressing up as nothing is done about it anyway". We DO dress up and thankfully the majority do also !! The Buffet leaves much to be desired. We normally ate eggs, toast, muffins, juice(which seemed a mixture of orange and grapefruit) and yogurt drinks. Everything else looked very unappetizing especially the globs of bacon which appeared to be boiled. The dinner buffet was no different. Very little variety and mostly unappealing with little vegetable. The seating are was very institutional in appearance with no ambiance and was also very noisy even when 1/3 full ! There are many cats around the Resort and although they look clean I feel should not be there ! Many people were petting and feeding them. I feel that a vacation spot such as this should NOT have cats or dogs roaming around ! Not good health conditions. Could it be that some people who thought they were bit by "no-seeums" could in reality have flea bites? Possibly. Would we return to this Resort ? Yes we would but now that we've "been there - done that" would know to do a few things differently next time. In closing I just want to echo what many have said about the Staff. Yes, they are all friendly. We made many good friends in our short week's stay. If you, as a guest, treat people well they will treat you well in return. Remember - Respect earns Respect !

Starfish Cayo Largo: Fantastic Beach

I stayed at the Pelicano from Jan 11-18, 2015. The room was very simple but clean. The beaches are incredible and are really the only reason anyone comes to Cayo Largo, since there isn't really anything else to do. The staff is friendly and service is excellent, just don't expect 5-star amenities. Food was ok, but be prepared to eat pretty much the same thing every day, and very limited fresh fruit and vegetables. But if you're ok with simple grilled meat and fish and amazing fresh baked bread w [... read more]ith cabbage and maybe some canned peas or carrots then you'll do fine. I was too busy snoozing on the beach to make a la carte reservations so didn't try them. Sol Pelicano does have the widest beach of the resorts on the island, although the Sol Cayo Largo was pretty good the week I was there. I had read that there are often high waves but I lucked out and had great swimming at the resort all week. Yellow flags for the first few days but I enjoy playing in the waves so I thought it was great. If you like doing lots of excursions and want to go dancing in the evenings then this is not the resort for you - definitely not a party place. I also wouldn't recommend it for solo travelers unless you speak French since the vast majority of guests are from Quebec, and also quite a few Italians. However, if you want a low key vacation and just want to veg out on the beach for a week then this is the perfect spot. It is also a walkers paradise - you can walk for miles along picture-perfect beaches. I did do the catamaran snorkeling excursion which was pricey ($89 CUC) but was a nice way to break up the week. I also rented a scooter which was cool to explore the island, but don't drive too fast because the roads are quite bad and my scooter broke down when I pushed it too hard.

Melia Las Dunas: Back again

Santa Clara Airport: Air Canada Vacations delivered (three) blank DR forms for completion on aircraft. Almost two hours to hotel via modern bus – no washroom. Check in: Prompt and efficient. Room upgraded because frequent visitor. Hotel: Grounds beautifully maintained. Some jungle. Beach is very long and wide. Pool has plenty of lounges and some shade. Lots of washrooms, serviced continually. Security: Digital room safe provided. Security evident at perimeter and on walkways. Card-lock room [... read more] door. Free second room key provided without asking. Room: Had a screen on balcony door and left AC off at night. Beach towels placed in (upgraded) room. Refrig was stocked daily. Maids often work in teams of two for fast service. English TV channel range was scant. DW and French for the Europeans plus other languages. News scant and CNN dropped on weekend. Climate: Perfect day and night temps. One day where rain showers kept us under cover. Food and bars: Modest variety at buffet but less than in the past. We alternated with reservation restaurants. One central location had 24-hour food service. Bar stock had acceptable product range. All-day coffee bar service in the large central lobby bar. Computer Wi-Fi: Forget it. Expensive and ineffective. Leave it at home. Summary: We do three or four two week sunshine trips each winter. This is our base case comparison is with others. This was a repeat trip this season. Certain attributes are inferior, e.g.: communications. It will remain on our list when considering future travel plans because the people are very friendly and we feel secure.

Sol Cayo Coco: Great resort overall, food could be updated

The rooms were clean and the water was hot. The beaches (both of them) were beautiful and well maintained, there was plenty of room for everyone. The food at the buffet was lacking, the stations were great but the line ups were long.

Sol Rio de Luna y Mares: Very good location

Our 3rd time because it is very good location, very friendly hotel staff (not eager to be tiped for whatever reason), no jinerismo. For quiet holidays this hotel is perfect. But this hotel is really overpriced (hotel is pretty old_not renovated and really a 3*** hotel)

Sol Cayo Coco: Great Winter getaway at a very reasonable cost...

We enjoyed our first visit to the Sol Cayo Coco, January 9-16 and would definately return. It's a nice, well kept older small resort, clean, close to the airport, good layout, easy to get around, great people, good beaches, good food, variety and quality. We had a very nice room on the second floor overlooking the mini putt yard. Grounds are well kept, the pool is nice and well divided for children, activities and lounging. The staff is excellent in trying to keep up with meeting expectations. I [... read more]t is Cuba not the Bahamas. Overall this resort offers great value to it's customers.

Paradisus Rio De Oro: Beautiful,healing,relaxing!

That's what come to me after coming back from this vacation!It,s relaxing resort!Beautiful gardens,food,and music!And don't miss beautiful healing Spa!! One minus ....rocky beach;( but pools are nice!

Paradisus Rio De Oro: Beyond Friendliness

What a beautiful place to come and relax. The food was more then I expected for a Cuban resort. The variety of meats and desserts were amazing. The pizza that they made was my favourite for lunch. Their latte's were my favourite. The staff was so pleasant and aimed to please you at all times. Our first night I found hard due to the smell of mould which caused my asthma to flare up. In the morning I expressed my concern and they said no problem we will have a room for you at 2 pm today. At 2 pm m [... read more]y room was ready and was wonderful. After a couple of days on the bed we found it to be quite hard and I could feel the coils. We expressed how much we love the resort, it is very clean and they have lovely staff but the bed is hard. They had foam toppers on by that afternoon and we slept like babies the next few days. What resort is willing to go to the end degree to please their customers. My husband snorkels and he says it was great plus the Scuba is included in your package. Their was ample lounge chairs and the Yoga was pleasant and relaxing, which Elizabeth did a great job. Anna Bella is a wonderful girl who taught dancing. Their were many pleasant workers, sorry I don't remember all their names. But thank you for giving us a relaxing time at such a wonderful resort.

Melia Cayo Santa Maria: Dream destination

The room that we had was spacious, bright, imclean and cozy. The oversized decor pillows were fantastic to lean on when watching TV or reading a book. Two great pools, non-stop activities, which we benefited from. Two great size pools and just an overall great atmosphere. Live shows every night and the nicest hotel staff you will ever meet. Yasvany in the buffet, Julia to look after our room, George in bell service everyone outdooing themselves to make our stay as comfortable as you can imagine. [... read more] This was the first vacation my husband and I took without kids. "Kids" are now 17 & 20 but we've always been inseparable. Being without them to share this wonderful experience was difficult at first but masses of pictures, perfected weather and terrific company rectified that. Miss all the new friends we meet and look forward to many more vacations to come.

Paradisus Rio De Oro: loved this resort.

First if all 10 stars goes to the service....food was fabulous. Can't go wrong with a resort being on a cliff and still steps away from the ocean. Would go again and again. Amazingly beautiful........

Melia Las Americas: Amazing Resort and Staff

I thought the hotel in general was amazing. The lobby was beautiful all the way up to are room. We had great views from were ever you stay. The staff were awesome and warming. Beaches are to die for. Golf unreal. I would go back tomorrow if I could!! See you next year!!!!

Melia Marina Varadero: Amazing

Overall good experience !!! We stayed in a one bedroom apartment because of my 19 months old daughter was with us and I have needed a kitchen. So, apartment was nice as shown in pictures. Beach was beautiful. It was amazing to travel in a double decor open bus.

Melia Las Americas: Simply amazing

I can't find a single single thing to nitpick about. It's simply a great place. Staff is super nice and helpful. Loved the japanese restaurant experience. HIghly recommended. It would be nice if wifi had more range but that's just icing.