Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Vous2  - 

Verified Purchaser

Barcelo Bavaro Beach: Amazing Resort

This resort exceeded our expectations. The staff were amazing and went above and beyond to make our stay a pleasant one. Our room was situated on the ground floor of the first building which was perfect as 2 of our party were mobility challenged. We had easy access to the lounge, the gift shop, the bar, the buffet, the pool and the beach. I love how the beach is just a short stroll from the pool. The food was very, very good. How I wish I was back there enjoying a Banana Mama!!

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Overall review for Bavaro Beach and Palace

Beach and pools obviously were incredible!!! Thank goodness they upgraded us as I was shocked by the state of the first room they gave us at the Bavaro beach. We are used to a standard room but this was not 5 star!! Also, when we are at the Bavaro beach hotel before the upgrade they said only 4 restaurants were included and all the rest were additional amounts of money! Service depended on time of day and staff restaurant etc. but it wasn’t great. We had to constantly chase people down  [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: 7th time and still like it

Between Solymar and Occidental I"ve been there 7 or more times to this resort.It has changed a lot but there always good food and nice people,Big THANKS to Jorge at Ranchon -beach service.Lazaro was great barman at the same place.We went to Calle 62 and Beatles had a good time .Weather was beautiful, Staff gave us ssurvey on third day we were there,they should give it to before we leave .It was a good vacation

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DJT1933  - 

Verified Purchaser

Barcelo Maya Tropical: Barceló Maya Tropical

Forth time visiting will be back for a fifth! Clean and Fun!! Great value and the food is very good, pools are clean and we were with 4 other couples everyone loved it! Rooms are bathrooms are clean and the grounds are magnificent!

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Kari L.  - 

Verified Purchaser

Barcelo Maya Palace: Incredible trip

Best hotel I’ve stayed at yet! We stayed in an oceanfront room. Beautiful room, gorgeous grounds- the staff work very hard to make everything perfect. The buffet and a la cartes were delicious and had an amazing assortment of Mexican cuisines- the children’s section had a great assortment as well. I would recommend this resort in an instant.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Nice resort!

Our second trip to Barcelo Caribe. Large resort with lots to do. Beautiful grounds, well maintained. Standard room basic and had everything we needed. Beach is long with some Sandy and some rocky parts. Was a very windy week for us so ocean good for wave jumping but not great for snorkelling or water sports. Nice volleyball courts, pickleball courts and corn Hole. This trip was in March which we would NOT do again. Spring breakers from the US were loud partiers. We got no sleep for 2 days and th [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Impressive Resort

This was our first time at a large resort and loved all the activity options, the beautiful grounds, excellent restaurants, pools and beach front, walking paths and weather! The mall area and Mexican market were also a great evening option to stroll through.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Huge resort

I spent 1 week at barcelo with my husband and 2 teen/tween daughters. We've been to a dozen all inclusive and this was by far the largest complex we've ever stayed at. The complex was beautiful, very clean with gorgeous beach and pools. We found our superior room to be extremely tiny and dated. Smaller than most resorts. The food was fine, not the best but it was plentiful and available everywhere. My kids loved the food. The activities and onsite shopping was fun. No need to leave the resort, t [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Outstanding resort and service!

The resort was exemplary and very family friendly. There were a lot of activities to do on the resort. The pools were amazing. Food was fabulous and the beach was outstanding. I would recommend this resort to anybody who wants to have a great time in Cancun.

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Private  - 

Verified Purchaser

Occidental Arenas Blancas: Excellent Resort

The staff is friendly, the food is local & fresh . The drinks were excellent. The beach is exquisite…the cleanliness of the resort was exceptional. Courteous & helpful staff make all the difference. Will definitely book again

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Sylvie  - 

Verified Purchaser

Barcelo Maya Tropical: We'll be back!

We were there specifically for a Dr Joe Dispenza Conference for the first week and relaxation for the second week. We loved it, very comfortable hotel, food is excellent, a la carte restaurants tasty and good variety. Lots of shops if you like to bring back souvenirs, we love the sports bar where you can get food 24hrs in the mall on site. Fun beach has rocks but we made it work, not a concern. Pool is very large. Lots of lounge chairs at beach and pool. Shows at night were a higher level of wha [... read more]

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Mahesh  - 

Verified Purchaser

Occidental Papagayo: OCCIDENTAL PAPAGAYO

I found Occidental PAPAGAYO very nice with beautiful view and very nice swimming pool and very nice beach. Some maintenance work is needed specially in rooms. Some of the points i need to mention are listed below. 1. Lights in our room 124 Building 1 is very poor and not at all good. 2. Safe was not working. 3.Kleenex were not provided for 10 days even after our requests. 4.Face towels and hand towels were not replaced or missed completely lots of days. 5. Room floor was not cleaned regul [... read more]

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Harsha  - 

Verified Purchaser

Occidental Papagayo: Occidental Papagayo, Liberia

Resort is beautiful.......We really enjoyed ourselves except for few things.......Definitely need more lighting in the rooms.....Housekeeping was not good as there were no fix timings and always forgetting something to replace towels etc.......Same thing with refilling the mini bar.......There was no fix timing......Safe in the room was not easy to use.....Asked for help with safe, no one showed up during the whole stay....Language was problem with not understanding English.......Hardly any cho [... read more]

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Private  - 

Verified Purchaser

Occidental Tamarindo: Not 5 star maybe 3

. My husband and I took our grandkids age 11 and 4 for 10 days. I am not fussy and understand that everything is not going to be magical and I am OK with that . I am going to start with the positive. Grounds were beautiful,Tamarindo was 20 min walking distance (nice shops and food). The beach was a great mix of rock and sand, with shells everywhere. Great for surfing. The rooms were outdated but who spends there Vacation in the room? (nobody) They were also clean and the beds were not that [... read more]

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Private  - 

Verified Purchaser

Barcelo Solymar: Good resort

Nice and clean hotel food ok sometime no bread or eggs but over all there was always something to eat 5 elevator but sometimes all broken Staff were excellent good services hard and devoted worker Jorgue server on the beach 5 star he would run to serve you deerve an award

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Johnny D  - 

Verified Purchaser

Occidental Caribe: Short and to the point

Older building ( not an issue for me ) Room is alright some stuff might be broken. Your toilet will not work . The pool and beach are stunning. You will have people harassing you but that's everywhere. The food was hit or miss and 1 of my friends got food poison 3 times within 8 days. The service is awful, they do not care what so ever about their jobs. The game room is a joke. Pool tables are on it's last legs. This is my 14th trip and by far this resort comes in last place. I'm per [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Beautiful and relaxing resort!

The resort has everything you need to start your vacation: including great restaurants with an outstanding service, beautiful beaches, cool rooms and much more. We came here twice and we were very happy and pleased with the services, amazing crew and well maintained resort. Happy to come back again!

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Absolutely loved it!!

Barceló Colonial was excellent!!! The resort is super clean, loved all the pools and the beach. The employees are so helpful and friendly. The food in the buffets were great, something for everyone and the Ala Cartes were excellent. The theatres provided fun entertainment in the evenings. Our rooms were great and kept very nice!! Beautiful resort and so much to there. Will definitely be visiting again.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Disappointed in Accomodation … I would return but to a different hotel in the resort!

This is my second visit to this resort, the last time being in 2002. Naturally it has grown ++. We thought we were in heaven then & we’re very excited to return! We were assigned rooms in what seemed to be the oldest hotel in the resort - Barcelo Beach Hotel. Our room smelled of mold (visible in the bathroom on the bath mat, shower walls & shower ceiling. The a/c unit was extremely loud as well. We asked daily x 3 days to be moved to a different room, while being told we were “on the list” t [... read more]

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Stamp1966  - 

Verified Purchaser

Royal Hideaway Playacar: Beautiful beach but some challenges

Beach was awesome however playing chair reserve every morning became tiresome. Hotel needs to invest in more chairs. Our concierge was never available and when he was he was very rude. Crowd was senior in ages and very snobby. A la carte restaurants were ok but not ideal for people with allergies or food sensitivities. Rooms are good but tired looking. Beds super comfortable. Not our cup of tea but made the most of it. Room service was great Check in was ridiculous. 2 hours. Total waste o [... read more]

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