Dreams Aventuras Riviera Maya: Hidden gem

We lived the resort the staff were so accommodating Restaurants offered a wide variety of choices and a la carte were delicious and high quality presentation and flavor snd ambiance Dolphin discovery right at the resort was a pleasure to see e wry day Specialty coffees available at all times and room service around the clock The pools were private for adults and for more activity they had a children’s side which also accommodated all ages Creative ideas for entertainment and great o [... read more]ff site adventures available if you so desire Ocean view was beautiful but unable to access which was disappointing and only had a man made beach front Service was great and all areas were very clean So appreciative of such an amazing experience Thankyou

Dreams Sands Cancun Resort and Spa: Great Vacation !!

This was our second time at Dreams Sands Cancun. We absolutly love it there ! The food is great, the water is so calm and amazing to swin in and the service is excellent. During my stay in Cancun, I got dehydrated and had to go to the hospital. The staff was amazing and very helpful during this nightmare. They made me feel comfortable and secure.

JW Marriott Costa Elena Resort and Spa: Amazing hidden gem

Great resort, great food, the buffet was just as good as the a la cartes, clean rooms that are very nice and spacious. Enough pool areas for everyone and lots of greenery to keep it feeling private and quiet.

Dreams Playa Bonita Panama: Not a Dreams Calibre Resort

This resort has a lot of work to do to make it a Dreams calibre resort. Although the property is lovely and outside very well maintained the inside is not so great. Examples; rooms are kept clean on the surface but there is mold, dirt in the corners and under sinks, behind toilets and the clothe furnishing are rather stained and old. This is also true of the furnishing in the restaurants. I felt I had to place a towel down on the seat at times because of the dirt and stains. I am not a germapho [... read more]be but cleanliness is important. The staff are on the most part very friendly and helpful but there is clearly not enough of them to meet the demands of this very busy resort. We are very seasoned travellers and not too hard to please but these are basic things that need to be addressed. The thing lacking most is in the area of food. We are not overly picky but the food here was a huge problem!! Although the staff try hard they have not been taught proper food preparation.Examples; foods cooked in front of you like the omelet and pasta bar and burger grills were not always cooked thoroughly and due to the language barrier when you tried to explain to cook, things needed to cook a littler longer they did not understand and just went ahead and plated your under cooked food. The food at the buffets was always luke warm or cold and they were always running out of the basics and not replenishing these items unless asked to by multiple guests. The ala cart restaurants were better. Overall we had a fair stay here and glad we did not pay more than we did. The folks that paid more were far more unhappy; as this resort is advertised as a Dreams 4 star resort and I would struggle to give it a 3 star.

Dreams Playa Bonita Panama: disappointed

The grounds of this hotel are beautiful and well kept, there's not enough chairs outside and if you don't get up at 6am you're out of luck because all the chairs are reserved with towels, this is supposed to be monitored but its not. The preferred pool is not monitored either and anyone can just come in and use it which I witnessed being done. The room was beautiful the only complaint would be that out of the 7 days I was there 3 nights there was no turn down service. The entertainment is terrib [... read more]le for the money I spent at this resort there's usually really good shows everynight at a theatre, this resort had 4 shows out of the 7 nights which started at 8:30 and ended at 9 pm and then there was nothing to do until the disco opened at 11:30 . Now lets talk about the food , the buffets are half the size of any other resort that I've been to including other dreams ,very little selection, slow on filling empty containers, food was cold. Tried the a la carte's and it was hit and miss first night I had tuna that was dried out, 2 nd night I had spaghetti that was as if it was reheated, 3rd night ordered steak medium done got it very very rare. I booked this Dreams based on one that I had been to in Mexico and am very disappointed , hate to say this but I will not book at a dreams ever again. Every resort has a few quirks which I expect but this one was extremely disappointing and i'd be scared to spend that kind of money again and get a resort like this . This is the first time I ever felt I had to right a review come on guys this was totally unacceptable I only get to travel once a year and am sorry to say I wasted my money

Hyatt Vivid Punta Cana: Wonderful vacation at Dreams Palm Beach

Wonderful vacation at Dreams Palm Beach. The grounds are beautiful and so well kept. The staff are polite, friendly and very accommodating - anything to help you. Exceptional service by Joanna at the lobby bar and Irwin at the pool bar. Francisco kept us laughing every time we saw him. The food is great and the buffet has something new to offer each day including a special food station for children. The chef prepares a new dish pool side each day in a huge paella pan. Even offers a cooking lesso [... read more]n.The rooms, public areas and grounds are kept very clean. There is a variety of entertainment and activities offered every day. I hope to return again as we had a delightful holiday at Dreams.

Hyatt Vivid Punta Cana: Amazing resort

This is my 3 times there 3 years in row will never change resort the staff is awesome made us special night in the restaurant à la carte. Brought me a cake and sing me happy birthday right on the resort outside when it was singing and dancing. Food is awesome bring u drinks right on the beach no need to get up. Thank you Definitely recommend Dreams Palm beach

Dreams Playa Mujeres Golf and Spa: Good Family Resort

After staying a week at this hotel I was so surprised to read some bad reviews about this hotel. It really scared me and almost made me want to go somewhere else. I’m glad I didn’t. So for this reason I felt I needed to write this review. First off I would say this is more of a young family resort. You don’t see screaming kids around but it’s not a party hotel. It’s generally quiet. Service- again not sure why people were complaining. The service is fantastic. Everyone works so hard [... read more] and is very pleasant. You don’t feel pressure at all to tip but the service was good from arrival to departure so we typically did. No problem getting a drink ever. Hotel - 10/10. Considering it’s a family resort it was so clean. Grounds are beautiful. You never see garbage, plates or glasses laying around no one seems to be smoking which is really nice. It’s a big place but nothing is too far away and it doesn’t seem busy. Beach- the beach is very long. Right in front of the hotel they do a really good about cleaning the seaweed if you walk down the beach that isn’t hotel property there is lots of seaweed. You just need to walk closer to the water and you’ll be fine. Not the best beach I’ve been to but there are plenty of chairs, towels, and bars to service you. Water isn’t super clear like the Mayan so if you really like to swim this may be a problem for you. Food- there is something for everyone. The gaucho (meat place) was amazing. Many people raved about this. You need to get there early if you don’t want to wait. The buffet for breakfast and lunch was great. Lots of fruit and 2 omelette stations. Dinner at the buffet I have to agree was lacking but no one really was there so maybe they don’t want to have lots of food that people won’t eat. The Mediterranean place was also good. The French place was adults only which was a shame. Maybe they could offer an early time slots so families could enjoy it. For me the fusion (sushi style) wasn’t great but others really liked it. I’m just not a big sushi Eater. We have an 8 month old and we were always able to find food to give him. There are also plenty of high chairs and they are clean. Ice cream place was reallllly good and also had the best coffee. Rooms- Beautifully designed. House keeping came everyday and the fridge was always stocked. If you have a baby that naps you’ll need to work around them since the timing varies. Entertainment- not sure we never made it out since we have a young baby. After lunch hour and around 7 they have a band which was nice having live music. Water- bottled water is provided. You cannot drink the tap water (you probably wouldn’t anyway) I felt so bad about using plastic everyday. This was the only negative thing I would say about this hotel. Other - there are mosquitos at night but they provide repellent in the room. Overall this was a great trip and I would come back as a family. Many people we had met had been here multiple times. If it was just me and my partner I would probably still come and go the the secrets side more frequently. Of course sometimes there were a few hiccups but nothing to give this hotel a low rating.

Dreams Riviera Cancun Resort and Spa: Good resort

We traveled with our toddler. It was close to the airport. The resort was small which I really enjoyed. The pools where amazing for accommodating all needs. The food was ok. I defiantly expect better food in Mexico. I wanted fresh amazing fish and guacamole and it wasn’t often found. The rooms were huge and clean. We had booked a king bed and we were very disappointed when we got there and received very tiny double beds. They said we “requested a king”. We were also told we receiv [... read more]e $200 in a resort credit, they give you a discount book and high pressure tactics to have you book treatments. The staff was very friendly, however I felt a lot of pressure to tip. Overall I enjoyed the resort but my husband did not.

Hyatt Vivid Punta Cana: Great resort

The rooms were ok.. the food was great...the staff were friendly and courteous the beach had too much seaweed but the resort made a daily effort to clean the beaches .. the theme restaurants were great and there was lots of activities to do everyday

Dreams Dominicus La Romana: Dreams Dominicus - Romana - Great place

Hotel and amenities were great. Nice rooms with modern touch. Amazing food, nice beach and pools. Restaurants didn't require reservation which was unusual before trying it, but it worked and there was little to no wait time and no limits. Overall 9 out of 10.

Wyndham Alltra Punta Cana: Many good features but not worth the price

FIRST IMPRESSION/STAFF There was good and bad. Upon arrival the first thing I noticed was that the resort may have seen better days long ago in the 90's perhaps because the décor and colour scheme is tired and outdated. Lobby furniture was could use upgrading. It was clean though and staff were very welcoming and kind. The staff in the hotel were actually the highlight of this vacation! Can't say enough good things about them. GROUNDS This resort is definitely clean and manicured. Crew ar [... read more]e out there manicuring the greens consistently, wait staff clear empty glasses and cups and its never in a disarray. If cleanliness and manicured shrubbery and plants is is your thing, you will be very happy about this. POOL/POOLSIDE There is one continuous pool that goes through the entire resort in a lazy river sort of style. it isn't deep, my children were able to stand up in it so if you like pools with a deep end, you won't find it here. The pool was always clean. The bars around the pool are well-serviced also and wait staff come around quite often to take orders which was fantastic! LOUNGE CHAIRS This one is a negative. For the amount of money we spent to stay at this resort, our expectation is that there should never be a battle securing lounge chairs by the pool . We like to begin our day at the beach and spend the afternoon by the pool and so we found that often, we had to scour the resort for free chairs and sometimes were unsuccessful! This was frustrating. People would get up early, leave their towels on the chairs and take off for hours. The hotel does have a policy in place where if you leave your personal belongings unattended for over 15 minutes, they will remove them but I never saw this practiced. Not to mention, I think that time frame is too short because if you leave to have lunch for example, with every intention of returning, I don't think you should lose your spots in 15 minutes! Kind of dumb, they need to just stock up on more chairs. ROOMS/HOUSEKEEPING The rooms were nice enough. I've been to cheaper resorts with larger, nicer rooms. We did get adjoining rooms which was ultra convenient. The linens and beds were just okay.. again, not what you would expect when spending the amount of money charged but they were clean. We were celebrating a landmark event on our week away and we had to request champagne to be left in our room. No extras were provided even though the staff were made aware by our agent that we were celebrating so that was a disappointment. I've stayed at cheaper resorts in Cuba where everyday, there was some daily creative decorative art using the linens left behind,sometimes chocolates etc. The maid missed the window to clean our room twice during our one week stay! We were up early and out the door, returning once after breakfast to gather our things for the beach so we left our "clean room" door sign on from about 9:30 am till 4:30 everyday. 4:30 was when we went back to nap before dinner. In our opinion that was ample time to tidy our room but like I said, twice we returned and our room hadn't been made up. That to me is a HUGE fail for the standard expected at a hotel that charges so much! You want to charge top dollar and get repeat business? You need to deliver that standard continuously or reviews like this one will keep popping up and your clientele will slowly diminish. DINING This is the one area where I saw a positive difference from cheaper all-inclusives. I would say this is about the only thing that stood out and sort of made it feel a bit better that we spent so much. (A "little" better). Daily the breakfast buffet was stocked with options. Items were fresh, hot, well-stocked and there was always enough. Same thing at lunch. No long line-ups to eat on the week we went but perhaps if the resort were busier, that would have been a possibility. I'm not going to say the food was gourmet but the a la cartes weren't just buffet food, presented in a different way like many resorts try to pull. You actually have different items to choose from. My favourite a la cartes were Oceana and La Trattoria. The Grille (steakhouse) gets mixed reviews but my family liked it. You don't have to make reservations at the restaurants in advance or at the beginning of the week. It's first come, first serve which we quite liked! We never waited very long for a table. Its not a culinary experience or anything but food is good enough that you won't starve and the desserts are the highlight! Everywhere you go there is dessert and delicious! SMOKING The hotel allows smoking in the open-air areas of the property. To us it was bothersome but if you're a smoker you will love it! I mean, it's 2019 and with all we know about second-hand smoke and how harmful it is, and with this being a "family resort".. I don't think this is a positive. Smoking should be enjoyed outside. I get how there needs to be an area for this but in a café where different people are sharing the space, it becomes very intrusive and annoying!!! This smoking policy is as outdated as their décor! ENTERTAINMENT Firstly I need to comment on the entertainment staff. What a fantastic group of people! They did what they could with what they have and the shortcomings in the entertainment were not their fault at all as I have no doubt they would rise to the occasion if given the opportunity! . Special shout out to Pokemon!! This guy was everywhere all the time, making your day brighter, acknowledging you every chance he got and making you smile! Way to go Pokemon!! SO this is the reality..Two nights were great. The circus night and the Pirate show. Other nights were weak. I have to give props to Cuba for entertainment as this resort made them look like American Idol !! In Cuba the talent is stronger in my opinion. Of course I need to exclude the carabret style singers in Cuba which make everyone cringe to watch but I am talking about the magic, dancing or acrobatics in Cuba.. they are just much tighter!! As a result of the weak entertainment at this resort, nights were a tad boring. We had to resort to being creative to have fun. We would just talk, play games and have drinks and that was fine but again... "THE MONEY SPENT" .. you'd expect more dazzle entertainment-wise! BEACH The beach was okay. IT wasn't perfection like Cuba (you can tell I love Cuba) but it was fine. I think the most annoying thing was the vendors trying to sell stuff to you but even this wasn't overwhelming. The beach was well-manicured but for me being a beach gal... I wouldn't want to spend another week on that beach. Water wasn't crystal blue, sometimes it was dark and murky. There are much nicer beaches out there but this is the Atlantic, not the Caribbean!. This of course bares no reflection on the resort itself but worthy of mentioning. If you're more of a pool person, maybe this will be a non-issue for you!

Dreams Huatulco: Amazing stay!

This stay was our second consecutive year visiting Huatulco. Trying out Dreams resort was a good choice. Beautiful grounds, no wristbands, no towel cards, unlimited à la cart restaurant visits without reservations. Dreams is an older resort that the rooms have been updated. They enforce a 30 minute rule of leaving your lounger unattended (retrieve your stuff at guest services) Go see Rayna at the lobby bar, she is a great server. The weather is always Hot, Hot, Hot. My wife used the free re [... read more]ntal of paddle boards (she wishes they were available earlier when the ocean is calmer).

Dreams Aventuras Riviera Maya: This is my absolute favourite resort in Mexico

I've been to multiple resorts in Mexico and I like this one the best. It's located in a small gated community that contains private residences and a few other hotels all on the water and marina. Other Amenities in Puerto Aventuras are a Golf course and Multiple Marina locations for fishing and Dolphin swimming. All of which can be accessed by Golf cart or foot. Very safe and very friendly. The resort itself has some of the friendliest staff and Food is top notch. It's very well put together, cle [... read more]an and the entertainment staff are great. Beach is nice and water calm and great for kids or Adults alike. It's very clean and the restaurants are all very unique. Now it is my favourite resort to take my kids. Its small and safe, your kids don't need to be kept on a short leash. They can roam around freely and if you have very small children the Explorers club gives mom and time to relax if you like, at no charge. It's full of fun activities for the kids and they enjoyed it when they were younger for sure. If you after a huge resort with a million people it's not for you . But if your after a great time in a smaller but well kept resort this is for you. However the standards are very high and the people are the best. It has an adult side and a family side if you want the best of both worlds. Dreams has a very high standard. I've been here with my kids 8 times and will return again. It's like our home away from home. It's a short ride to Playa del Carmen and a short ride to Tulum. It's right in the middle. It also has Dolphins right at the resort. And Manitess a short distance from the resort. Theres also a really cool Barber shop right around the corner. Highly recommend this resort for all ages. Big night life just a short ride away to Playa aswell.

Dreams Riviera Cancun Resort and Spa: excellent resort

the hotel was very beautiful and well kept. the food in the restaurants, including the buffet was top notch. the buffet closed after a couple of days, due to what we heard was a water leaking problem ( don't really know for sure) but the other restaurants picked up the slack very well. drinks were good, rooms and room service were very good. we went on the ' room of the day deal'... which really meant two double beds. they wanted to charge us extra for a king size bed, which was kind of odd [... read more]... so i would confirm- not just request a king size bed if we you go. Like all the resorts on this part of Mexico, they have a seaweed problem, but they seemed to handle cleaning the beach every day well. Other than that the beach was very good, service on the beach was very good and although you needed to get up early to reserve a beach or pool chair, there always seemed to be enough. The French restaurant was by far our favourite- went 3 times. the lobster, scallops and escargot appetizers we amazing, as was their steak. Wine was so-so, but drinkable. The concierge and front desk people were very helpful. We needed some medicine from the local pharmacy and they got if for us right sway. The cleaning and turndown room staff were always on time and did a great job. The one suggestion I would make is that there should be an adults only pool. Otherwise the place is great and we wished we had stayed longer.

Dreams Playa Mujeres Golf and Spa: Dreams Playa Mujeres Golf and Spa - Amazing Family All-Inclusive!!

Probably the best family all inclusive I've ever been to: Pros: Food - buffet was very good - only ate there for lunch. Like all buffets you need to pick and choose. Not everything you will like. Walk to the back left and pick your meat and they'll cook it right in front of you (beef, chicken, shrimp, squid, salmon, tuna, scallops…) Wine – unlike a lot of all-incisive they serve only bottled wine. Botht the red and white are decent. Coffee! Best coffee. Dolce also had great cappuccino [... read more]s. Pools – basically 2 pool area. A quite one and a party pool. Both very nice. Water Park – little park for little kids. Big slides for big kids. No towel cards – just grab from the bin as needed – also every chair in the morning has one rolled up and waiting No bracelets – so no scratching yourself by accident in the shower… Wifi – good enough to watch Netflix (it rained one day) and make video calls Room – BIG and clean Beach – sand was very nice and soft. Never got really hot Family washrooms – they were smart on this. I think ALL the washrooms in the public area had a men’s, women’s and family washroom. Though not advertised well they had a great hospitality room should you have a late departure. Lockers, showers and change areas. Staff- all amazing. They seem to get along and like their jobs. Staff at kids club were wonderful with our daughter. Entertainment team (Memo!) were great. Dolphins – you an watch them swim from the shore. You can swim with them too but no ‘show’. Cons Beach, like a lot of Mexico wasn’t the best for swimming. Nice for long walks (it’s huge and goes on forever) buy a bit murky and rough. I’ve also been to Riu’s in Cancun, Cabo, and Canary, Bahia’s, Barcelo’s and many others. Dream was the best (also the newest)

Dreams Huatulco: Very nice resort

Awesome resort with fantastic service! The grounds are beautiful and well kept. The rooms could use an update with more cupboard space and better pillows. The beach was beautiful and great for swimming. Loved all the amazing pools. Could use a few more treadmills in the gym. The best restaurants were the Italian and Asian. Overall very recommendable!

Fiesta Americana Riviera Nayarit: Nice resort but disappointed about food quality

Fast check in and check out Welcoming staff Comfortable room, comfortable beds Nice shower, nice bath Beautiful beach but not enough palapas A LOT of people selling you all kinds of things on the beach. Actually by the end of the week, I felt the whole Walmart came by me: hats,sunglasses,bottle openers, beach dresses, bowls, towels, carpets, stuffed animals, necklaces, rings, bags, popcorns, mangos...they come often but respect you and do not bug you if you do not show any interest in  [... read more]their products. If so, you can easily reduce the price asked by half ! Nice pools but either too warm (good for children) or too cold (the pool is always empty !) Very disappointed about food diversity and quality at the World buffet Other restaurants had acceptable choices in their menus, quality wise very ordinary, service mediocre We were at Dreams during the last Super Bowl. They made extra care to organized a wonderful evening outside by the beach. They will try to offer you a 50 minutes free massage if you just attend a 20 minutes presentation on their Dreams membership...then tell you at the last moment that it is actually 90 minutes to get the free massage. The elevators were often down during our stay...and not quite sure they were safe to use ! Adult only jacuzzi...always full of childrens and probably full of pee ! They do not let you borrow 2 boogie boards at the same time. They say 1 per room only...not cool. Plus the boogie board are pretty wrecked. Make sure to check them before using them in order for the resort not to charge you something if they accuse you to have broked their board when you take them back after maximum an hour. PRIVILEGES GUEST Extra 200$ per guest for 1 week vacation 6-7 and 8 th floor Concierge at your service, friendly, helpfull Excellent coffee Self serve Bar during the day Appetizer, fruits, desserts during the day, hot breakfast...surprisely excellent. Awesome some ocean view Extra large room Choice of pillows...I found it by reading a pamphlet...not mentionned at my arrival at the Resort Access to 1 hour hydrotherapy spa ...you need to ask for it...because they do not explain it at your arrival that you have access to this service...I found it on a Dreams booklet I found doing and extensive search on the web (not their website)...and not at the resort ! My travel agent did not even know ! Jacuzzi on the balcony...do not let this seduce you...jacuzzi has probably been used only twice a year...dirty, badly positioned so when you are seating...you are actually looking inside your room and not at the beach. Included in all the rooms and not exclusive to Privileged Section

Dreams Sands Cancun Resort and Spa: Fantastic resort

Everything about this place was top notch... great sandy beach... nice pools...very friendly and helpful staff.... nice rooms... great food.... marvelous nightly entertainment... an all around great time.....

Dreams Riviera Cancun Resort and Spa: Great vacation at Dreams Riviera Cancun

This resort is one of the better ones that we have stayed at over the years and we have been to many. Food great, service and staff very supportive and friendly. The room (deal of the day room) was comfortable. Only downside was that the buffet restaurant was closed for the duration of our stay, which we sometimes prefer rather than the more formal a-la carte restaurants. Also at times the pool and beach area was rather crowded, but then that is to be expected when travelling during peak sea [... read more]son. We would return to a Dreams resort again.