Club Kawama: Food and Service has gone down hill

My sister and I have stayed at this resort around 5 times. We just came back from there and I am not a picky person but the service and food have gone down a lot at this resort. Don't know if I would go back again.

Starfish Cayo Largo: J'le conseil

C'etais la cinquieme fois! Simple, propre, tranquille, personnel accueillant et serviable. Tu veux te reposer, c'est la place. Plage extraordirnaire! Pas trop achanlandé en novembre! Bonne bouffe, bon restaurant à la carte,

Starfish Cayo Guillermo: Average

The hotel was ok however we would not go back. Not a great place to bring your family. Beach is beautiful, but the sand is firm. Food is bearable. Keep in mind locals love to butt in line whether you're at the bar or at the restaurant waiting at the grill station. Staff are very friendly and rooms were clean. The weather was super windy and could get chilly at times. Great for kite surfers.

Roc Barlovento: Awesome Resort

The hotel staff is always friendly, and helpful. The rooms and grounds are always clean, and the food is good. Always found something to eat. The resort is located close to downtown Varadero, and a short walk will take you to the market. Always a pleasure to return to this resort, to see friends.

Club Kawama: Repeater

I just arrived home on Saturday October 15 th...this was my 10 th time to Club Kawama in the last 3 years. I have gone in different months and each time I find the same friendly staff I call my family. The effort that is made by the management, security, front desk, bartenders , maids and wait staff to make my stay memorable is just that...we are all on first name basis.

Hotel Plaza: Our home in Habana

I love this place. The building is beautiful and grand. It is at the centre of all our favorite haunts. Yes there might be a few aggravations, a but nothing to get upset about. Breakfast on the top floor with a view of the city is my inspiration to get up early. and the buffet has everything I want. We have stayed here many times and the employees treat us so well we feel totally at home here. If you put out a little effort to interact with the staff your vacation will be greatly enriched

Roc Barlovento: Great location, great value

This hotel is very quaint The grounds are lush & simple...no need for a golf cart to get around. The beach is spectacular & just minutes from basically anywhere by foot. The buffet was plentiful for the non fussy. The fusion à la carte was quite delicious & better than the Mexican Our room was very clean although the mattress has lived it's life & should retire. Location, location, location & simplicity

Club Kawama: Amazing trip!! :)

The resort that we stayed at (kawama) was over all really good. The food was good. The rooms were good. The 24 hr snack bar was good. The only not so good thing was no Strawberry daiquiris . Haha. But the pins coladas were very yummy. We give them 4 stars! We also recommend this resort . If your on a budget but want a great time this is the resort for you.. :) they really do treat the customers amazing.

Club Kawama: Beautiful Resort

Pool, grounds, dining room, beach and ocean wonderful. Rooms left a lot to be desired. Our first room was what I would consider a two star, 3 double beds, with skinny 6 inch mattresses, and a vertical blind strip was missing, (about 4 inches wide), and when I went to adjust it, as it compromised our privacy, and a second strip fell to the floor, opening a wide gap. I reached up to stabilize the long covering box that ran the length of the blinds above it, and the box fell on my head, The sink wa [... read more]s between the wash room and beds, and I turned on the light switch, and the light didn't come on. I took the bulb and put it in another socket, and it came on, so it was the switch. I went in the wash room, and there was no fan, so I went to open the windows, but it was sealed shut (no ventilation). They gave us an upgrade room the next day, but we're reluctant to fix any breakdowns we encountered. I felt like I was looked at as the problem!,,, .

Club Kawama: So so resort

The beach is amazing as for the resort mediocre at best. Staff also not very friendly with the exception of Grisly in the front reception. Very helpful. The food is one star at best and the night shows terrible.

Starfish Cayo Guillermo: Excellent resort

I am glad that I choose this hotel. I wanted to spend time close to the ocean and have a quiet vacation in a quiet place among nature. Although the first two days weren't that quiet because I was sent to a room in front of the swimming pool and of the animation area with loud music day and night, after I asked them, they moved us to a quiet room in front of the ocean which was far from the noise, very quiet and with an amazing view. I was only able to hear the sound of the waves and I was able  [... read more]to see the ocean, beautiful sunrises and the stars in the evenings from my bed. The grounds of the hotel are beautiful and very well maintained, the beaches are not crowded as in other hotels and with chairs and shade under palm threes always available. The two rooms that we stayed in were very clean. Most of the people who work there are very warm, kind, respectful and willing to help with anything that we need. Even though we are mostly vegetarian, we always found in the buffets things that we like it and I specially enjoyed a lot the fresh tropical fruits and my daughter enjoy a lot the cheeses and the yogurt. I would recommend this hotel to anyone. I think offers the essential to spend a great vacation. I see a lot of families and children having a lot of fun. My only recommendation is if you want a quiet room, don't choose a room close to main area, but if being exposed to noise and music the whole day, is your ideal vacation, as another family that we met there, then choose a room close to it.

Hotel Villa Cuba: A few adjustments needed to be a 4 star

This resort could easily be a 4 star with a bit of attention to the rooms , a la cartes and inconsistent staff. We stayed in a Supersaver room which had not yet been renovated. The air conditioner worked but only on one temperature (cold) and quite strong velocity. I slept with 2 blankets. Our cleaning lady was lovely, did a good job and was very appreciative of the new children's clothes and shoes we left daily. The beach was amazing and Rolando, who handled our loungers was friendly. The wait  [... read more]staff in the buffet were amazing and we thought the variety was good for Cuba. There was nightly entertainment and small groups in the lobby bar. We found it too hot to hang out there. A few fans may help this area. The pool area was well maintained however I found the pool bar people very cool to us. No smiles there even when we tipped. The a la cartes need some new recipes and need to learn how to use spices.We had 3 massages this week. They were decent massages , quiet area , with good air conditioning. This resort is close to town and you can take a Hop on Hop Off Bus for 5 cuc for the day. Unfortunely you need to go to town to exchange money or get ripped off by the exchange at the hotel desk. The other option is to exchange enough money at the airport. We booked the Buena Vista Social Club excursion for 32 CUC and enjoyed this very much.

Club Kawama: Club Kawama

As I have travelled in the Caribbean before, I knew what to expect. I liked the resort with it's cottage style rooming arrangement. My family were a little taken aback, as there were many renos going on as well as street construction at the front door of the Club. The food was a little bland and no variety: that was a surprise. I have been to Cuba before and have eaten well. The A-la-Carte restaurants were better, with *El Risolino* surpassing the rest. The rooms were spacious and clean. The  [... read more]beds were very comfortable. There was hot water for the shower at any time of day. Then, the beach!! The beach was wonderful and the ocean was warm and welcoming! There were sufficient lounge chairs under palapas for everyone all day and all week. All in all, I liked this place very much and would return in the blink of an eye!

Club Kawama: Club Kawama Review

Grounds: Overall the grounds were nice. They were a little run down looking, but every building was close to a pool and the beach. Thank goodness the A/C worked well! Staff: For the most part the staff was wonderful. Always for attentive and willing to help. On the other hand, my family and I found that the staff working in the main building (lobby and lobby bar) were not overly friendly and often looked annoyed when asked for help. I found this strange as they are the first staff members tha [... read more]t guests see. Beach: This beach is the most gorgeous piece of land (and ocean) I have ever seen. Absolutly gorgeous beach. 10/10!!! Opportunities: The location of the resort is very convenient if you want to go into Varadero. There is a bus stop close, or you can walk (a bit of a walk but worth it). The expeditions the resort was offering were ok. Not a lot of variety. I went on the Jeep Explorer Tour, and would highly recommend it if you want to see more of Cuba and experience many activities in one day. Food: I will just say that I ate to survive and not because it was good. I did not like the food at all in the buffet. There are only two "A la carte" restaurants associated with the rest. The international restaurant is off the resort and was not impressive. Half the items on the menu were not available and the food was mediocre. The staff at this restaurant were not friendly. The Italian restaurant on the resort was my saving grace!! It was delicious! I would have eaten there every single night if I could. The staff were great. We also had to travel off the resort to get drinking water (on our own dollar) because the resort did not provide any for free. Overall I have a wonderful trip but would not go back to this resort. Although going back just for the beach is tempting, there were too many negative aspects of the resort for me to stay there again.

Hotel Villa Cuba: Mixed Feelings....

Just back from staying at this hotel, and have mixed feelings. The rooms were standard for Cuba and the food not bad (didn't lose any weight while there). The beer flowed nicely, and the beach and weather were beautiful. Now here is the thing, I've been to Cuba three times now and this is the first time that I came across being ignored and having crappy service. This hotel is popular for the Cuban's, we found that the staff would ignore us while standing in line for drinks, food etc and sp [... read more]eak directly with them. It went of for a couple of days but I did speak with our rep who then spoke to the hotel. The service did get much better but it left a bitter taste in our mouth. Also I want to note that we found the Cuban's to be rather rude and messy, leaving their garbage at the pool and putting their cigarettes out anywhere. The hotel did have garbage cans and ash trays everywhere but few seemed to use them. This may sound like a dumb thing to complain about but when you are getting out of the pool to stand on soggy cigarettes it become gross after awhile. One last thing, when we first arrived the staff were not that helpful in advising what and where things were. My son got sick and when we had to take him to a clinic to see a doctor. That went extremely well but the hotel did not advise us when we arrived that they had a doctor on site for a few hours a day, that would have been nice..... Anyways very glad we went but wouldn't be running back to this resort.

Hotel Villa Cuba: Be Live Varadero

The building was built in 1996. I had no complaints with the rooms. The meals in the buffet were the same every day. I found the service to be the worst. If you sat at the beach bar and a Cuban family sat after you, they would be served first. If you were in line at the bar, a Cuban would come up behind you , speak spanish to the bar tender and they would get served before you. The servers were friendly to you, I just thought it was ignorant that they ignored you , I just found the people very [... read more] pushy and messy, they never threw anything in the garbage cans that were all around the pool area, just got up and left. It's been 25 years since I was in Cuba last, I been back, feel the same as I did years ago, many other nicer places to visit so I won't be back again.

Hotel Villa Cuba: Great time!

The hotel was great. The rooms could use some work but you don't go on vacation to stay inside. Drinks up in the sky bar are fantastic. The pool and pool bar are great. The band on Saturday nights is phenomenal. And the a la carte restaurants were terrific.

Hotel Villa Cuba: Great Time at Be Live!

We thought this was a great resort with a very friendly and helpful staff. It was very clean and good value for the money. Awesome location and definitely would return! Just don't book the Modulo rooms as they are quite small, outdated and not renovated.

Club Kawama: Better than expected

Actually was pessimistic about a 3 star in Cuba. Had a problem with hot water and were going to move me rooms no problems. Was scarred of the food and avoided it until the 5th day and turned out to be better than the restaurants off the resort go figure!! :) People there were very pleasant. Pools and beach were great. For a 3 star in Cuba was really good. I would go back any day, real good deal for the money.

Occidental Arenas Blancas: Arenas Blancas

Good enough resort. stayed on the first floor and had an issue with the smell in our room. Definitely a party hotel, especially the solymar side. Housekeeping deliver drinks and toilet paper every day which is nice. resort bar inside the arenas blancas ran out of a lot of alcohol and closed at 11pm. Dont go for the food- go for the drinks and party.