Iberostar Waves Punta Cana: amazing resort

we always enjoy our stays at iberostar punta cana ..rooms have now been upgraded ,fresh paint ,great air conditioning ..love that the door locks open with bracelet instead of carrying around a card to unlock doors ..cleaning staff and servers at all locations were awesome..they also got many new lounge chairs around the pools all in all just a great place to relax n refresh for 14 days ..

Iberostar Coral Esmeralda: Amazing Resort

We had an amazing time! The rooms were modern and comfortable. The staff was pleasant and friendly. The beach was amazing everyday. The food of course is more on the bland side but there was much variety in the buffet area. The traveller's were also very friendly. The entertainment was beautiful and interactive. I look forward to my return.

Iberostar Origin Bella Vista Varadero: Trio Feb 29 to March 7th

Cuba getting worst resort wasn't bad what made it worst was the shortages of beer and drinks they only had rum food was same everyday shortage of eggs and same for toilet paper yet cleaning ladys in lobby holding out wait on tips for toilet paper disgusting i told Director of resort I'd rather use sleve of shirt to wipe ass rather then tip bad all around not same cuba.

Iberostar Selection Paraiso Lindo: Good food, great service, and an overall great vacation!

We are a middle aged couple and visited the Iberostar Paradiso Lindo in February and we really enjoyed our stay. It's a beautiful resort, with great food, and great staff. Overall, we had a wonderful time. We booked this knowing it was a family resort, and I will say there are a lot of children. For the most part, they didn't bother us. It would have been nice to have an adults only or quieter pool in the main area, but in all honesty this resort is so big you could easily seek that out if you w [... read more]ere willing to walk a little further away from the main area. We loved the animals and wildlife and the steakhouse, Mexican resto, and Mexican lunch buffet is a must!

Iberostar Origin Daiquiri: Amazing resort

Staff were awesome. Been to this resort so many times & its my 2nd home. Was here in Oct, Nov & just got back again (feb). Everyone goes out of their way to help make your stay welcoming. From the front desk people right to the cleaning staff, gardeners wait staff etc. I'd highly recommend this resort to everyone. You won't be disappointed. Yes they had a few shortages but its Cuba always plenty of fish chicken, pork etc. I go for the friendliness of the people, beach &  [... read more]sun. Planning my next trips fir next fall & winter. Entertainment staff were awesome. Trapeze arttist in lobby unbelievable

Iberostar Selection Coral Cancun: The room with a private rooftop pool is a DREAM.

My hubby and I stayed only 4 days in the private rooftop, ocean view for our baby moon. It was heaven on earth. We only left the room (thanks to great room service) for 2 lunches and dinner every night & I can say the service was matched with the amazing view. Gasper, Jair and Eduardo provided hands down the best service we’ve ever received. Anywhere. My hubby was sick 3/4 days we were there and we had a late 8pm flight home. They even pulled some strings to ensure we would have the room that  [... read more]day so that my hubby could get more rest before checking out at 5:30. (15USD an hour, easy choice). The basic rooms also share the same stunning view. We were in room 5311. I honestly can’t say enough about it. I just wish we were both healthy during so we could have enjoyed it fully, we’ll be back!! Our only con on our only trip to keep things real - our transfer from airport to hotel took 1.5 hours (Air Transit) we were waiting outside the whole time. They told us 3 times “20 mins” and then had to scramble to find us a bus when they realized we were all just gonna jump into taxis. Enough is enough. Disappointing start to the trip but forgotten the moment we saw that view.

Iberostar Selection Paraiso Lindo: Outstanding stay at Iberostar Paraiso Lindo

Everything was great. Clean place, great layout, really nice beach. Staff was friendly and the food was simply the best we've had. We did 6 different a la cartes and each one was really enjoyable in terms of the quality of the food and the service. We just loved our stay.

Iberostar Origin Laguna Azul: Don’t believe the negativity!!

Just got Back March 6th and everything was Great!! Only shortage was coka cola one afternoon and no eggs for 2 days!! There is plenty of food, beach is great and rooms were very clean!! Definitely go back !!

Iberostar Origin Laguna Azul: Cuba has seen better days

Had to move rooms 3 times (bloody sheets, broken faucet, balony door would not close). Bad wifi connection. Limited food selection. Elevator did work and part of pool was closed. On positive side beaches are still wonderful.

Iberostar Waves Costa Dorada: Beautiful Resort!!!

We love love love this resort!!! Everything was fantastic… the food, the people, the grounds, the restaurants and our room. We have travelled a lot and this is by far our favourite place and we will be returning. Special shout out to Santo at the buffet restaurant for making us feel so welcome, Peter at the front desk was very excellent , Manuel, Pina Colada, and Pikachu were very nice and helpful as well. The cappuccino’s are top notch here… been home 4 days and miss it already! We definite [... read more]ly will return.

Iberostar Coral Esmeralda: Iberostar Coral Esmeralda

Overall trip was great, fairly new resort and was clean and well kept. Food was ok considering the shortage of supplies alone with booze and amenities. The beach is great for long walks. Entertainment was good Joseph and crews were very entertaining, would like to see a board displaying events for the day. I wish they would put no Smoking in lobby . There is plenty of locations for the smoking . The staff working on resort were very good. We would definitely return to same resort.

Iberostar Origin Laguna Azul: Worst trip ever

Sheets and blankets were dirty and blood stained room was dirty . Food was horrible. Staff was rude and unhelpful.shower handle broken and on the floor . Toilet seat didnt fit . Poolside view to a closed pool

JOIA Rose Hall by Iberostar: Luxury with a smile

The iberostar resort in Jamaica has something for every type of traveller. With 3 different sections, there is an abundance of activities to keep you busy, or ample pool space and loungers if you just want to relax with a drink. My mother and I stayed at the grand and it was, well… grand for the most part. The staff are very welcoming and friendly. The rooms have been updated and the private balconies are huge, complete with couch and swinging chair. The nightly entertainment was fantastic and t [... read more]he food was some of the best I have experienced while at resort. The bar is supposed to be fully stocked daily, and we went 3 days without having it restocked. We finally ran into the bar stocking employee and gave him a decent tip and told him to restock. We were restocked that one day only. That was not a deal breaker- as there are many places throughout the resort to get a drink if you want one. Room service was very hit or miss. One night we waited for over 2 hours for dinner. Another night, room service came within 30 minutes. I guess it really depended on who was working each day. My biggest disappointment was the star prestige presentation. We were promised a sunset catamaran cruise in exchange for attending a presentation on their ‘ star prestige’ package. The session was only supposed to last 90 minutes, it ended up being over 2 hours. We were clear w the sales rep we weren’t interested, the manager came over and insisted on trying to ‘sweeten the pot’ with additional savings. Again, we declined and the entire mood of the sales rep and manager changed. They were very abrupt and showed us the door. We inquired about the catamaran cruise and they acted as if they didn’t know anything, and then passed us off to the concierge, who then said we should speak with star prestige. I found the entire presentation and pressure sales campaign to be very distasteful, especially when spending over $800 per night for a room in the resort. When we saw the sales rep the next day she acted as if she didn’t know us and we never did receive the gift we were promised. Overall- if the beach quality and amenities are at the top of your list, then I would consider the iberostar. The resort itself is extremely well maintained and the section for the grand was absolutely beautiful. I did notice a huge difference in service levels between the 3 resorts in the compound, with service at the grand being the best. I went to the pool bar one day at the iberostar suites and the pool bartender I asked to break a $10 for me went to keep $5 out of it when he gave me the money ( I was intending on giving him a tip) but when I saw that he was trying to take advantage of the situation I was quite frustrated and it left a sour taste in my mouth. If money isn’t an issue, stay at the grand but don’t expect the same level of service or amenities at the other 2 sections of the resort.

Iberostar Origin Bella Vista Varadero: Well designed place

Unfortunately, this Cuban place is plaqued like the other resorts with who i refer to as a Mr ShoutyPants whose job is to use loudspeakers to deafen guests in poolside activities most retired folks don't want to be bothered with

Iberostar Origin Bella Vista Varadero: Very nice and clean!

As soon as we entered into the lobby there was a good vibe. Everything was clean lots of seating and very comfortable. The room was quite spacious. Had a little trouble with locking and unlocking the safe but I think it was due to batteries needing to be changed. It was great to have the option for room service as my granddaughter used it often for ordering from the snack bar. Drinks were good. I enjoyed the food. Even though there was plenty to choose from, for me it was quicker to have salads [... read more] and already prepared food rather than wait in line for meat, chicken or fish to be cooked fresh in front of you. The grounds were well cared for and all staff were very friendly and hard working. The beach was absolutely amazing. I have travelled quite a bit over Asia, US, Caribbean, Jamaica, DR and this was my first trip to Cuba and I found the beach with its clear and turquoise water was absolutely stunning. I didn’t attend most of the events because my granddaughter only wanted to do the beach and we loved the beach. Lots of loungers and shade if you wanted shade or full sun if you wanted full sun. I will definitely return to Iberostar for a future visit. Thank you Glynis and Natalia S.

Iberostar Origin Bella Vista Varadero: Amazing resort

Amazing resort BUT !!!!!!!!!!!!! Terrible service you wait for simple cappuccino and glass of water for 15 minutes or more special for kids for glass of juice Terrible service!!!!!!Batroom only one open and no paper towels onside hotel or by the pool !!!!!!!

Iberostar Selection Ensenachos: great stay

We enjoyed our stay.The resort grounds are beautiful and well kept. The beaches were amazing. The staff works hard and are eager to please. The rooms are a bit dated, but clean. The food was ok a bit repetitive but we were never hungry.

Iberostar Selection Ensenachos: Perfect resort on an unbeatable price point!

Great hotel, great resort. Would highly recommend. Beautiful beach! Good selection at the buffet. Of course don’t expect too much from Cuba due to their shortages, but the buffet showcased the showmanship of the workers there and their attention to detail! The best service we have ever received, arguably better than most places in Canada! The people working at the hotel were super nice and made it a truly special trip for us!

Iberostar Coral Esmeralda: Disappointing Week

We booked our week at the Coral Esmeralda because it was listed as a 5 star resort, and because it was a smaller, adults-only resort. It had some positive aspects. Since it was small and adults-only, we enjoyed the opportunity to meet and talk with a number of people during the week. The entertainment each evening was very good -- talented dancers, singers and musicians.The beach was beautiful, as was the pool area. We especially appreciated Denny and Roberto, the lifeguards. Some of the staf [... read more]f were friendly and helpful, at all the venues, including the buffet restaurant, and the lobby and pool bars. The gardeners, especially, greeted us cheerfully every day. Others, not so much. Some of the management level staff seemed disinterested. Although water was supposed to be delivered to our room daily, it did not always appear. We reported this, and nothing happened. Toilet paper was in short supply, and often the dispensers in the washrooms in the lobby and at the pool bar were empty. The supply of toilet paper in our room was very limited. We could have bought some at the small store near the lobby, but didn't feel that should have been necessary. . Currency was a significant issue throughout the week. We had Canadian currency, but staff wanted US dollars for tips. Since Canadian tourists contribute significantly to the Cuban economy, we were were very confused by this. They also were not interested in receiving Cuban pesos. There was enough food, but little variety, and it would have helped if it had been labelled. Both the menu and venue of the a-la-carte restaurants were disappointing.

Iberostar Origin Laguna Azul: Unbeilivabe nosedive of a resort: story of a very unpleasant second experience at Laguna Azul

I am someone who doesn't fuss much about travel and tends to take things easy. This wasn't my first rodeo there; in fact, it was my second time returning to Laguna Azul. Sure, there were some hiccups last year, but nothing I couldn't handle. However, this time around, the experience took a nosedive into the realm of the unimaginably awful. Let's start with the food – or should I say, the stomach-churning nightmare it turned out to be. Even someone like me, with a stomach seemingly made of iron, [... read more] wasn't spared from the horrors of food poisoning. And it wasn't just the taste; actual cockroaches were making themselves at home in some of the dishes, particularly the sweets. It's not every day you find yourself fighting for your meal against insects, let alone having to inspect your food for unwanted guests. As if that wasn't enough, there was the issue of a malfunctioning wastewater pipe that was leaking wastewater right in the middle of the resort. Picture this: every time we ventured to our room or made our way to the pools or the beach, we had to navigate through a minefield of used toilet paper and, yes, actual human waste. Needless to say, the thought of taking a dip in the main pool, which was perilously close to this sewage leakage, was quickly dismissed. Then there was the matter of drinks – or rather, the lack thereof. Rum shortages in Cuba? really? Not having any at all on some days was beyond comprehension. And forget about a classic mojito even when rum was available because there was no mint around! Worse, no coke!! so not even a rum and coke. Even when rum was available, the staff seemed clueless about what to do with it, simply adding a bit of rum and some awful-tasting artificially flavoured liquid with water and calling it a cocktail. But that was not the only problem, even those drinks were often so diluted to the point where they might as well have been serving flavoured water. They were told not to pour more than one-third of a shot of alcohol in each drink. Even Red wines were diluted. All the stored red wines were already open and when drinking them it was as if you were drinking red water! Many people were buying a bottle of rum and a bottle of code or wine from the resort stores to drink something semi-decent. Speaking of the staff, their demeanour this year left much to be desired. Gone was the warmth and attentiveness I had come to expect; instead, there was a palpable sense of indifference. It wasn't just me noticing this shift – many of the other guests I spoke to shared similar sentiments. I am a very good tipper and even extra tips didn't help. I literally heard from another guy that he stopped tipping because it appeared it doesn't make any changes. It's hard to say what exactly was behind this change, but it certainly put a damper on the overall atmosphere of the resort. Even room service was off. For instance, they wouldn't change the towels if they seemed dry (we were seeing the same dirty towel with a certain mark on it being hung again and again!). They wouldn't even replace the filtered water bottles if they were half empty! And speaking of atmosphere, it was sorely lacking in the entertainment department. No music on the beach, no nighttime festivities on the beach – just a pervasive sense of coldness that seemed to seep into every corner of the resort. In conclusion, would I recommend this resort to anyone? No, absolutely not. Save yourself the trouble and seek out greener pastures elsewhere.